Lycan NSO2101 User manual

Instructions of Steam Oven
Please refer to the real object
Tips: Please read the Instructions of this product carefully before using this
product and properly store it for future reference!
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NSO2101
Lycan-5 in1 Countertop 1800-Watt Convection
Steam Oven with Touch Control and Rotisserie
Warranty and Product Registration
Thor Group is not responsible for incidental or consequential damages. Under no circumstances will
Lycan's liability exceed the cost that you paid for the product. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitations or exclusion may not apply
to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to
state. Whenever you call our customer service at 877-288-8099 ( LYCAN Steam Oven ) for technical
information and parts sales in the United States or to request service for your appliance, please have
your complete model number and serial number ready. The model and serial number can be found on
the product data plate. Please enter the information requested in the spaces provided.
Model No.___________________ Serial No._____________________
Date of Purchase_____________ Purchaser_____________________
Dealer______________________ Suburb________________________
Town_______________________ Country_______________________
Note: You must provide proof of purchase and installation date for in-warranty service.
Online Warranty Registration
You can register to activate your product warranty online to receive full benefit of Thor Group warranty
service at at www.thorkitchen.com/registration-page/
Please rest assured that under no conditions will Thor Kitchen sell your name or any of the information
your provide to us. We are very grateful that you have chosen THOR Kitchen products for your home.

Product Structural Diagram
1. Control Panel 2. Fork Assembly 3. Fork Handle 4. Grill
5. Bakeware 6. Water tank 7. Handle 8. Door
9. Water tray 10. Body 11. Door switch 12. Glove
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always
be followed including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against electrical shock do not immerse cord, plugs in water
or other liquid.
4. Close supervision is necessary when any appliance is used by or near
children.
5. Unplug from outlet when not in use and before cleaning. Allow to cool
before putting on or taking off parts.
6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions or has been damaged in any manner. Return
appliance to the nearest authorized service facility for examination,
repair, or adjustment.
7. The use of accessory attachments not recommended by the appliance
manufacturer may cause injuries.
8. Do not use outdoors. Household use only.
-1-
Contents
Product Structural Diagram 1
3
4
5
7
12
13
15
15
15
16
17
Notices for Use
Control Panel
DISPLAY PCB
Operating Instructions
Menu
Other Functions
Cleaning and maintenance
Accessories
Guideline for Troubleshooting
Specification
Warranty

Notices for Use
1. Please read all instructions carefully. This product is designed for domestic use only;
2. Do not touch the steam oven while in use because it may have a very high surface
temperature; If you need to move the oven, please power off the product first and then
the insulated gloves; use
3. The oven cannot be cleaned unless the power plug has been unplugged and the oven is
cooled down;
4. The steam oven shall be kept in a dry and flat place with plenty of space around it and a
distance of at least 15cm shall be kept away from the surrounding objects when it is used;
5. An overloaded circuit may cause the steam oven to work abnormally when the product
used, and therefore, the steam oven shall use a single circuit;
5. Do not use this product if the plug, power cord or the product is
damaged;
6. If the power cord is damaged, it must be replaced by the manufacturer
or its professional service technicians in order to avoid the danger;
7. Please use care and caution when in use around children ;
8. Do not use wet hands to insert the plug or operation console of this
product;
9. Do not place this product on or near the tablecloths, curtains and
other flammable materials;
10. A free space of at least 15cm(5.91in) shall be reserved on the back
and two sides and over the product when the product is placed. Do
not place any item on the product;
11. The product in use must be watched;
12. A high temperature steam or high temperature airflow will be released
when you open its door during or after the cooling operation of the
product. A safe distance shall be maintained when the door of the
product is opened to avoid the scalding yourself;
13. Do not stuff any foreign matter into door lock switch of the oven door;
14. The recommended temperature probe to this oven must be used;
15. Appliances will heat during the use. Please pay attention to the
heating unit in the oven.
Warning
1. Do not rinse the shell of the product in water due to electric in the oven;
2. Do not allow water or other liquids to enter the product to avoid electric
shock;
3. This product is not suitable to be used by children under 8 years of age
and anyone who has unsound body and sensory or mental disability or
lacks of related experiences and knowledge unless they are instructed
to use this product and supervised to master the operation methods;
4. Please check whether the voltage of the product matches the voltage
of local power supply before the product is connected to the power
supply;
-2- -3-
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Extreme caution must be used when moving an appliance containing
hot oil or other hot liquids.
12. Always attach plug to appliance first, then plug cord into the wall outlet.
To disconnect, turn any control to "off", then remove plug from wall
outlet.
13. Do not use appliance for other than intended use.
14. Oversize foods or metal utensils must not be inserted in a toaster-oven
as they may create a fire or risk of electric shock.
15. A fire may occur if the toaster-oven is covered or touching flammable
material, including curtains, draperies, walls, when in operation.
Do not store any item on top of the appliance when in operation.
16. Do not clean with metal scouring pads. Pieces can break off the pad
and touch electrical parts creating the risk of electric shock.
17. Extreme caution should be exercised when using containers
constructed of other than metal or glass.
18. Do not store any materials, other than manufacturers recommended
accessories, in this oven when not in use.
19. Do not place any of the following materials in the oven: paper,
cardboard, plastic or any flammable materials.
20. Do not cover crumb tray or any part of the oven with metal foil. This
will cause overheating of the oven.
21. Use extreme caution when removing tray or disposing of hot grease.
22. When the appliance is operating, press the ON/OFF key, the
appliance will return to off.
23. 60 minutes “ON” in a two hour period.
SAVE THESE INSTRUCTIONS.

07
01
02
03
04
05
06
Icon Function Description
Oven lamp/child lock key:
1.Touch it once, oven lamp is ON; touch it again, oven lampgoes out;
2.Oven lamp will be ON for three minutes after the work is over;
3.Oven lamp will be ON for three minutes when the oven door is
opened;
4.The key turns to child lock by holding it down for three seconds; in
the standby mode, hold it down once, it is locked; press it again to
unlock.
Setting key: preset and time-delay
1. In any programs standby mode, press this key to enter the preset mode
and preset icon is ON;
2.After any programs working end, Press this key to enter the time-delay
and the time-delay icon is ON; function status
BACK key: press this key to return to the previous setting mode before start
working, and press it again to return again.
Selection key( : Reverse function )
1.Select 9 DIY regular function modes and 10 specific working modes;
2.Adjust the time;
3.Adjust the temperature.
ON/OFF key: press this key to activate all icons to light up; In the
activation or working status of the machine press this key to exit the
running mode, and the machine will return to the standby status.
Selection key( : Forward function)
1.Select 9 DIY regular function modes and 10 specific working modes
in a forwarding sequence;
2.Adjust the time;
3. Adjust the temperature.
ENTER key:
1.Start;
2.Pause;
3.Enter.
DISPLAY PCB
-5-
-4-
DIY
F
F
Control Panel
① ② ③ ④ ⑤
7
6
DIY
F
F
6. Do not put the steam oven near any flammable object. It shall be kept far away from
window curtains, door curtains, wallpapers and similar items to prevent a fire. It is not
allowed to put any object on the steam oven when it works;
7. Please clean the door glass of the oven with a soft and wet cloth rather than any sharp
cleaning tools to prevent the damage to the door glass;
8. The appliance cannot be operated under the circumstances that it connects the
external timer or the independent remote control system;
9. Please do not share an outlet with other high-power electrical devices to avoid the fire
caused by the overload of the circuit;
10. Please check whether all cooking utensils are suitable for this product before it is used.
It is recommended to hold the food with high-temperature glass or ceramic containers;
the capacity of holding the liquid food may not exceed two-thirds of the container;
11. It is required to unplug the power plug from the outlet when the oven will not be used for
a long time to avoid any electric leakage or fire caused by aging of insulated rubber
lines;
12. The power plug shall be unplugged when changing the lights or cleaning the cavity to
avoid possible electric shock;
13. The water tank shall not be overfilled with water. Please use it correctly since there is a
marked maximum water level scale;
14. The food is not allowed to rely on the horizontal plane of door glass to prevent the
product from scalding yourself due to its inclination after the end of cooking operation;
15. Please take out the water tank and allow the residual water of the product to flow out
automatically from the product and drain or pour away the water from the bottom water
holder after each use of the oven for cooking operation;
16. It is forbidden to heat the food in a sealed container because the sealed container is
possible to explode, such as, sealed bottles, boxed milk, etc. It is necessary to tear the
package and drop the food into other vessels for heating.
A free space of at least 15cm(5.91in) shall be reserved on the back
and two sides and over the product when the product is placed. Do
not place any item on the product;

Operating Instructions
1.First Energization
The machine enters the full-screen standby interface after a “beep” sound when it is
energized firstly by touching power ON .
During the setting process, if there is no operation for continuous in three minutes
all current settings will be cancelled and the machine will return to the standby
interface for a standby status.
2. Menu Selection
In the standby status, press the selection key “ ” “ ” to enter the menu selection mode.
Default menu“ ” steam function, press selection keys“ ” “ ” to move left or right to
select the menu mode.
DIY
1) Ferment (steam function, default temperature 105 adjustable among 85-120
time adjustable among 0-7 hours)
2) Preheat (temperature is not adjustable). It is set as 360°F. When the temperature
reaches 360°F, the work is over, the display shows “END” and the buzzer will beep for 10
times to prompt that the preheating work is completed and you can continue the baking
operation;
3) Making Yogurt (default temperature 115°F that is not adjustable, and default time of
not adjustable) 8 hours that is
5) Dry fruits or bake nuts. When this menu is selected, icon is ON, and the
temperature display column will show “L-1”, and meanwhile, the time display column will
show the required working time. Press the selection key, the temperature display
column will show “L-2”, “L-3”, “L-4”, … “L-9”...“L-1”, and repeat this circle, and the
corresponding time column will show the required time. Press the ENTER key , the
machine begins to work and the time begins to count down.
6) When this menu “Steam” is selected, icon is ON. The temperature display
column will show “E-1”, and meanwhile, the time display column will show the required
working time. Press the selection key “ ” , the temperature display column will show
“E-1”, “E-2”, “E-3” … “E-9”.. “E-1”, and repeat this circle, and the corresponding time
column will show the required time. Press the ENTER key “ ” , the machine begins to
work and the time begins to count down.
°F, °F;
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01
02
03
04
05
06
07
08
9
10
11
12
13
14
16
17
18
19
20
21
Function Description
DIY
Time
Temperature
Preset function
prompt
prompt
Water level icon
Prompt for
cleaning of
water tray
Children lock
Prompt for
descaling
Top heater pipe
Prompt for a
high
temperature
Ferment
Preheat
Making Yogurt
Dry fruit
and bake nuts
steam menu
Roast meat
Bake
DIY mode
Descaling
The first two LEDs are hours (0-24)and the
second two LEDs are minutes (0-59)
Adjustable range: 85 450 °F - °F
Icon is always ON for water; a flashing light
means a lack of water.
This menu contains 9 programs and recipes for
This menu contains 9 programs and recipes
This menu contains 9 programs and recipes
This menu contains 9 programs and recipes
Baking method and time shall be set by
customers themselves
Remind to clean the scale in the evaporating
heater(steam heater)
-6-
Working time
-delay
Bottom heater
pipe
different fruits and bake different nuts
for fish and different meat
for different food
for different bread cake
15 This menu contains 9 programs and recipes
Air Fryer
F
4) When this menu “Air Fryer” is selected, icon is ON. The temperature display
column will show “P-1”, and meanwhile, the time display column will show the required
working time. Press the selection key “ ” , the temperature display column will show
“ -1”, “ -2”, “ -3” … “ -9”.. “ -1”, and repeat this circle, and the corresponding time P P P P P
column will show the required time. Press the ENTER key “ ” , the machine begins to
work and the time begins to count down.
F
F
F

2setting of working hours)
for example:
7) When the menu “Roast” is selected, icon is ON. The temperature display column
will show “F-1”, and meanwhile, the time display column will show the required working
time. Press the selection key “ ”, the temperature display column will show “F-1”,
“F-2”, “F-3” … “F-9”.. “F-1”, and repeat this circle, and the corresponding time column will
show the required time. Press the ENTER key, the machine begins to work and the time
begins to count down. 3) Setting of working hours and temperature, top heater pipe icon “ ” will flash.
4.Start work
Attention: all functions shall be adjusted according to this adjustmen
order except for the fixed time and temperature.
Note: water tank icon will be displayed when a steam-related function is
selected (such as, steam, high-temperature steam, ferment, unfreeze etc.),
5.During the work
1)
During the working process, the machine will pause the work if the ENTER key is
pressed, the working time will stop the countdown, the display interface will stay in the
working state interface, and the time bit number will keep its original data to flash and
beat, which indicates that the machine is in a working status of pause. Press the ENTER
key again, the machine is started to continue the work until the cooking is completed.
2) Add the time and adjust the temperature in the midway
During the cooking/Beaking / Roasting process, if you want to adjust the cooking time
operation is as follows:or temperature, the
1 Press Setting key “ ” until the “Time-delay” icon “ ” on the screen is ON. At
the minute bit will flash. The minute bit can be adjusted by pressing the this time,
selection key “ ” “ ”(setting of hour bit is not available for delay time function).
2 After the minute bit is adjusted, press the ENTER key to enter the setting of temperature.
If you do not need to adjust the temperature, please press the ENTER key to directly start
the work;
Pause
-9-
8) When the menu “Bake” is selected, icon is ON. The temperature display column
will show “H-1”, and meanwhile, the time display column will show the required working
time. Press the selection key “ ”, the temperature display column will show “H-1”,
“H-2”, “H-3” … “H-9”.. “H-1”, and repeat this circle, and the corresponding time column
will show the required time. Press the ENTER key, the machine begins to work and the
time begins to count down.
9) When the menu is selected, the “steam” function icon in upper left corner is ON.
Press the selection key “ ”to enter the function selection mode. The display column at
the left side of the screen will show the corresponding function icon, as shown in the
following figure. There are 9 DIY regular function modes.
Each gear of the key corresponds to a function. The key moves a gear, the function icon
will automatically jump down to flash, and the frame will not flash. After the desired
function is selected, it can be confirmed by press the ENTER key
10 When the menu “Descaling” is selected, the icon is ON to remove the scale.
(Working time of 50 minutes is not adjustable. The work process cannot be paused)
3. Setting of working hours and temperature
After the desired function is selected, it shall be confirmed by pressing the ENTER key
to enter the setting of working hours. The hour bit will flash. Press the selection key
to set the hour bit. After it is confirmed by pressing the ENTER key, the minute bit will
flash, and then press the selection key to set the minute bit. After it is confirmed by
pressing the ENTER key, the temperature bit will flash, and then press the selection
key to set the working temperature for “Top heater pipe” and “Bottom heater pipe”.
finished, press the ENTER key to start working.After the setting of working temperature is
For example, the setting of “Top heater pipe” working mode:
1) Select function
)
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DIY
°F
F
F
°F
F°F
F
°F
F
°F
F
°F
F

-11-
1) DIY Steam
Adjustable temperature range: with each adjusting scale of 40 120-230°F, °F.
.
In the standby status, open the oven door, take out the water tank to fill the water to its
maximum scale; put in the water tank and food and then close the oven door.
Press the selection key “ ” to enter the steam mode. At this time, the steam icon
will flash, and the indicator light of water tank/time/temperature is ON. Press the ENTER
key, hour icon will shine. Press the SELECTION key to select the time as required (default
value is 0, ranging from 0-6). After it is selected, press the ENTER key to enter the
minute selection mode and then, the minute icon will flash. Press the SELECTION key to
select the required time (default value is 30, ranging from 0-59). After it is selected,
press the ENTER key to enter the temperature selection mode and then, the temperature
icon will flash. Press the SELECTION key to select the required temperature (default value
is 210, ranging from 120-230). After the selection, press the ENTER key.
If the water tank is not put in or runs out of water, the machine will give an alarm (icon
“ ” flashing and audible alarm); if there is a water shortage alarm, please open the oven
door to add water and then close the door to automatically start the work.
After the steam function is completed, the user shall be prompted to drain the residual
water from the water holder and icon will flash on the screen to remind the user to
drain the residual water from the water holder.
After the end of the cooking, the buzzer will beep for 10 times and then stop. Afterwards,
user can open the door to take out the food. If there is no operation within five minutes,
the system will automatically return to the standby interface.
2) DIY Other Roast Modes
Adjustable temperature range: 210-450 . The default working temperature is 360
and the time is adjustable.
Open the oven door in the standby state, put in the food and then close the door.
Press the Selection key to enter the roast mode. The icon of this mode will flash, and
the indicator light of time/temperature is ON. Press the ENTER key, the “hour” icon will
flash. Press the Selection key to select the required time (default value is 0, ranging from
0-3). After it is selected, press the ENTER key to enter the minute selection mode and
then, the minute icon will flash. Press the SELECTION key to select the required time
(default value is 30, ranging from 0-59). After it is selected, press the ENTER key to
enter the temperature selection mode and then, the temperature icon will flash. Press
the SELECTION key to select the required temperature (default value is 360, ranging from
210-450). After the selection, press the ENTER key, the indicator light of Bottom heating
pipe is ON and the temperature icon will flash. Press the SELECTION key to select the
required temperature (default value is 360, ranging from 210-450). After pressing the
ENTER key , the machine starts to work.
°F °F,
3
4 The time-delay “ ” function is not available for the descaling program. After it is
completed, the system directly enters the END interface.
6. End of Work
1) After the program process is ended, “END” appears on the display screen, and the
buzzer will beeps for 10 times, which indicates that the cooking is completed.
Afterwards, you can open the door to take out the food or the system will
automatically exit to the standby status five minutes later.
2) After the program is over or in the standby state, for a pause or stop in the midway, the
display screen will show the high-temperature prompt icon so long as the Oven cavity
temperature is over 120 and The centrifugal fan will delay the working time for 3 minutes.°F
3) After the program is completed with the steam function, icon will flash on the screen,
which remind the user to take out the water tank and drain the water in the evaporator,
and then pour away the residual water from water holder. This icon will flash for 1 minute.
After the temperature is adjusted, press the ENTER key to start the work;
Note: removal of residual water and icon display are available only
when there are steam-related functions while evaporating heater is working.
7. DIY function modes
1
2
3
4
5
6
7
8
9
Steam
Strengthening heating
(Back heater convection + top heater pipe + bottom heater pipe)
Top Heater pipe
Top/bottom heater pipe
Hot air convection (top Heater pipe + rear fan)
Back heater convection (Back heating + rear fan)
High-temperature steaming (steam + Back heater convection)
Back heater convection + turning fork
Top Heater pipe + turning fork
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Dry Dry
Nut
5. “Dry Fruits and bake Nuts” menu
Code L-1 L-2 L-3 L-4 L-5 L-6 L-7 L-8 L-9
360
Heating
time
320 320
Food
Style
Heating
temperature 285150 150195 320 150 150
Working
mode
Banana
Dry
Apple Raisins
Dry Dry
lemon Almonds Walnut Macadamia Cashew
Nut
360 420 360 360 10 12 12 12
( ) °F
(minute)
back
Heater
back
Heater
back
Heater
back
Heater
back
Heater
Top/bottom
Heater Pipe
Top/bottom
Heater Pipe
Top/bottom
Heater Pipe
Top/bottom
Heater pipe
Other Functions
Default time is 50 minutes, which is not adjustable.
1．When the accumulated working time of heating pipe of evaporating heater reaches 100
hours, the system will remind the user to remove the scale of evaporating heater (user
can also start the descaling function automatically). At this moment, the descaling icon on
the screen will flash.
2.The descaling mixture(water and clearing media) is prepared according to the mixing ratio
the water tank after an even mixing. The dosage of descaling mixtureof 1:8 and then put into
may not be lower than the descaling scale of water tank. in the water tank
3.After the descaling mixture or agent is added into the water tank and the oven door is
closed, press the SELECTION key to select the descaling function and then press the
ENTER key to start the descaling work.
4.The countdown mode is used for the product. When there are still 20 minutes, the user is
reminded to pull out the water tank to drain the descaling agent and replace the clean
water. After the water tank is inserted, the machine begins to work. When there are still
10 minutes, the user is reminded again to pull out the water tank to replace the clean
water. After the water tank is inserted, the machine begins to work. After the completion,
the user will be prompted.
Descaling function:
Setting Key function
-13-
After the end of the cooking, the buzzer will beep for 10 times and then stop. Afterwards,
user can open the door to directly take out the food. If there is no operation within five
minutes, the system will automatically return to the standby interface.
After the cooking is completed, a high-temperature indication “ ” will be displayed as
long as the temperature of cavity exceeds 120 . °F
Menu
1. “Steam” menu
2. “Roast” menu
Code
16 5 0
20 15 30 1
6 30 35 30
Heating
time
(minute)
210 210 210 210 210 210 210 210 210
Food
Style
Heating
temperature
3. “ ” menu Bake
Code
35 12
35
20 26 20 12 15 10
450 450 430 430 395 395 395 360 360
Roast
Code
16 22 6020 50
14
32
Heating
time
( ) minute
360
Food
Style
Heating
temperature
( ) °F
Baguette
bread
Wheat
bread Pizza Yogurt
cheese cake
Chiffon
cake
Chocolate
cake Cookies Puff Egg tart
50
22
300 360 300300 360 360360 360
( ) °F
Steam
Vegetable
Steam
Rice
Steam
Fish
Steam
Shrimp
Steam
Crab
Steam
Eggs
Steam
Chicken Papaya
Steam Steam
Potatoes
Roast
Chicken
Roast
Steak
Roast
Muttons
Roast
Salmon
Roast
Chicken
legs
Roast
Chips
Roast
Shrimp
Roast
Sausages
Food
Style
Heating
time
(minute)
Heating
temperature
( ) °F
E-1 E-2 E-3 E-4 E-5 E-6 E-7 E-8 E-9
Saury
F-1 F-2 F-3 F-4 F-5 F-6 F-7 F-8 F-9
H-1 H-2 H-3 H-4 H-5 H-6 H-7 H-8 H-9
Kiwi
Presetting time: During any program selection or standby mode,
it will start preset time setting, and Icon is on, the Hour LED flashing (Preset time is
0-24 hours adjustable) , after hour confirmed, the Minute LED flashing, after minute
confirmed, Interface return to program selection mode, press key select program,
after Program selected, press the ENTER key to start this selected program
Presetting;
After presetting time starting, the preseted time interface and selected program
interface will display Alternately every 5 seconds;
Press Setting Key ,
1.
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4 “Air Fryer” menu
Code
Heating
time
( ) minute
Food
Style
Heating
temperature
( ) °F
P-1 P-2 P-3 P-4 P-5 P-6 P-7 P-8 P-9
Pork
Chops
Chicken
Wings
Chicken
Kabobs
Onion
Meatballs Pita Chips Chips Croutons Mini Pizza Bacon
20 23 18 18 7 12 14 18 15
410 410 430
395 395 355 355
360 285

Cleaning and maintenance
1. Please turn off the steam oven and unplug the power cord from the outlet before
cleaning the cavity;
2. Do not clean the bakeware surface with metal tool or grinding material because there is
a non-sticky coating on the surface.
3. Please keep the cavity clean frequently. When good or grease is splashed onto the inner
wall, it can be wiped with a damp cloth rather than any hard substance. If the inner wall
of the oven is dirty, user can clean it with soft lotion rather than rough and abrasive lotion;
4. It is recommended to use the pure water or distilled water for the cooking purpose of the
steam oven. If the tap water is used for a long time, there will be scale on the inner walls
of the cavity;
5. The water tank shall be checked regularly. If necessary, the water tank shall be taken out
horizontally. The water tank shall be cleaned and wiped gently with a soft cloth. After the
wiping or cleaning of the inner wall, the water tank shall be put back to its original place.
6. After the cooking is completed, the residual water in the water holder shall be removed.
7. The sealing surface of the oven door shall be cleaned frequently and wiped with a soft
dry cloth.
8. If the steam oven will not be used for a long time, the power plug shall be unplugged and
the cavity shall be cleaned and then the steam oven shall be placed in a dry environment
without corrosive gas.
9. The product must be repaired by a professional service center for any failure.
Do not disassemble and overhaul it by yourself.
10. Do not clean the glass of oven door with a rough detergent or sharp metal scraper
because it may lead to the smashing of the glass.
11. The power cord shall be unplugged when cleaning the cavity or replacing the bulb.
12. Do not use the steam cleaner.
Accessories
Instruction Manual
NO.Part Name Qty
1
1
Grill
Fork Handle (For 40L only)
Fork Assembly(For 40L only)
Glove or Handle
-15-
Bakeware
Capacity
(L)
Rated Power
(W)
Voltage
(V)
Frequency
(Hz)
Water tank
(L)
36 /40 1800 120 60 1.4
Specification
2.
add time and adjust temperature accordingly, and the “Time-delay” icon is ON; function, can
Press the confirm it. icon in the screen is ON, which indicates that the ENTER key to
working status . system is in this currently
3.On DIY mode, press this key to adjust time and temperature any time, After adjusting the
time, press the ENTER key to confirm it and start working;
Time-Delay: When any program working completed, press this key to enter the “Time-delay”
If the Setting function shall be ended, user can directly press the POWER key to
exit from the setting working mode and the system will automatically return to the
standby interface.
Lighting function
After the key is activated, the illuminating light will be ON for 3 minutes by pressing the
key Lighting/Child Lock, and it will go out by pressing the key again.
Children Lock
After entering the working state, children lock icon is ON by holding down the key Lighting/
Children Lock, and all keys or buttons are locked. They cannot be unlocked unless user
holds down the key Lighting/Children Lock again.
Water level detection protection
When the working state of steam mode is started, if water shortage is detected, the
machine will stop the work and the buzzer will give an alarm, and then all keys or buttons
are invalid. The machine resumes the work after the water is added.
Open/close protection of oven door
In the door-opening state, the startup becomes unavailable; during the working process,
the machine suspends the work if user opens the oven door. The machine automatically
resumes the work after the oven door is closed.
-14-
°F
F

Guideline for Troubleshooting
Abnormal
conditions Possible causes Solution
Er1 Open circuit for top sensor
Stop the work, open the oven door and
allow the cavity to cool down for 10
minutes, and then restart it or contact
the after-sales service.
Stop the work, open the oven door and
allow the cavity to cool down for 10
minutes, and then restart it or contact
the after-sales service.
Stop the work, open the oven door and
allow the cavity to cool down for 10
minutes, and then restart it or contact
the after-sales service.
Er2
Er3
Er4
Short circuit for top sensor
Stop the work, open the oven door and
allow the cavity to cool down for 10
minutes, and then restart it or contact
the after-sales service.
Open circuit for down sensor
Short circuit for down sensor
Er7 Open circuit for evaporating
heater sensor
Contact the after-sales department for
repair
Contact the after-sales department for
repair
Er8 Short circuit for evaporating
heater sensor
1. Re-energize;
2. Contact the after-sales department
for repair
No display on
the screen
1. Check whether the power
supply plug is plugged;
2. Display panel in poor contact
Oven lamp does
not light
1. Oven lamp is damaged
2. Poor contact
1.
department for repair
2. Contact the after-sales department
for repair
Replace or contact the after-sales
Exhaust fan
does not work
1.
2. Fan is damaged
Poor contact
1.
department for repair
2. Contact the after-sales department
for repair
Replace or contact the after-sales
No response
from the button
PCB is failed or
damaged
Contact the after-sales department for
repair
No steam
1Water pipe is blocked
2. Evaporator heater is damaged
3. Water intake system is
damaged
.
Contact the after-sales department for
repair
Steam oven
does not work
1.
2. Poor contact of door control
switch
Door is not closed tightly 1.
2. Contact the after-sales department
for repair
Re-close the oven door;
Steam leakage
from oven door
1.
2. Door sealant is off or damaged
3. Door structure is damaged or
not assembled in place
Door is not closed in place
Contact the after-sales department for
repair
-16- -17-
Warranty
This product has been manufactured by Thor Group, 13831 Oaks Ave, Chino, California 91710.
Thor Group disclaims all express warranties except for the following:
This warranty applies to products purchased and located in the United States. Products purchased or
located outside this area are excluded.
The warranty does not apply to damage resulting from abuse, accident, natural disaster, loss of
electrical power to the product for any reason, alteration, outdoor use, improper installation, and
improper operation, repair or service of the product by anyone other than an authorized Thor Group,
service agency or representative.
Warranties and Duration
1-year Parts Warranty.
Implied warranties terminate upon expiration of the limited warranty. Some states do not allow limitations
on how long implied warranty lasts, so the above limitation may not apply to your implied warranty.
Thor Group will pay for:
Cost of replacement parts found to be defective due to material and workmanship.
For Customer Service/ Technical Support, please call Thor Customer Service Number at 877-288-8099.
Thor Group will not pay for:
This limited warranty does not cover:
1. Cost to replace or repair house fuses, and to correct the house wiring or the installation for your steam
oven.
2. Parts Cost when your Steam Oven is used for other than normal, single-family household use or when it
is used in a manner that is contrary to published user or operator instructions and/or installation
instructions.
3. Cosmetic damage, including chips, dents, scratches or other damage to the finish of your Steam
Oven , unless such damage results from defects in materials or workmanship and is reported to Thor
Group within 30 days from the date of purchase.
4. Damage resulting from misuse, alteration, accident, abuse, fire, flood, acts of God, improper
installation, installation not in accordance with electrical, or use of consumables or cleaning products
not approved by Thor Group.
5. Cost of consumable parts. Consumable parts are not included in the warranty
coverage.
1). Serial number that have been removed, altered or cannot be readily determined;
2). Product that has been transferred from its original owner to another party or outside the USA or
Canada;
3). Rust on the interior or exterior of the unit;
4). Products purchased “as-is” are not covered by this warranty;
5). Products used in a commercial setting;
6). Damages to the finish of appliance or home incurred during installation, including but not limited to
floors, cabinets, walls, etc.;
7). Damages caused by: services performed by unauthorized service companies; use of parts other
than genuine Thor parts or parts obtained from persons other than authorized service companies; or
external causes such as abuse, misuse, inadequate
power supply, accidents, fires, or acts of God;
The warranty applies to appliances purchased and used for personal, family or household purposes
only. It does not cover appliances used for commercial applications.
Should the appliance be sold by the original purchaser during the warranty period, warranty shall extend
to the new owner until the expiration date of the original purchaser warranty period.