Magtrol 3411 User manual

Model 3411
Torque Display
User’s Manual

Second Edition - rev A – August 2017
While every precaution has been exercised in the compilation of this document to
ensure the accuracy of its contents, Magtrol, Inc. assumes no responsibility for errors or
omissions. Additionally, no liability is assumed for any damages that may result from the
use of the information contained within this publication.
COPYRIGHT
Copyright ©2013-2017 Magtrol, Inc. All rights reserved.
Copying or reproduction of all or any part of the contents of this manual without the
express permission of Magtrol is strictly prohibited.
TRADEMARKS
LabVIEW™ is a trademark of National Instruments Corporation.
National Instruments™ is a trademark of National Instruments Corporation.
Windows®is a registered trademark of Microsoft Corporation.
Purchase Record
Please record all model numbers and serial numbers of your
Magtrol equipment, along with the general purchase information.
The model number and serial number can be found on either
a silver identification plate or white label affixed to each unit.
Refer to these numbers whenever you communicate with a
Magtrol representative about this equipment.
Model Number: _____________________________
Serial Number: _____________________________
Purchase Date: _____________________________
Purchased From: _____________________________

i
1. To ensure personal safety and proper operation, make sure that all Magtrol Torque Transducers
and electronic products are earth grounded.
2. Make sure that all torque transducers and motors under test are equipped with appropriate safety
guards.
Safety Precautions

ii
The contents of this manual are subject to change without prior notice. Should revisions be necessary, updates to all
Magtrol User’s Manuals can be found at Magtrol’s web site at www.magtrol.com/support/manuals.htm.
Please compare the date of this manual with the revision date on the web site, then refer to the manual’s Table of
Revisions for any changes/updates that have been made since this edition.
REVISION DATE
Second Edition - rev A – August 2017
TABLE OF REVISIONS
Date Edition Change Section(s)
08/08/17 2nd. Edition - rev A Filter cutoff frequencies updated. 8.1
05/13/15 2nd. Edition Appendix C - Computer controlled operation prior to
version X added.
Appendix C
05/13/15 2nd. Edition Digital lter equations updated. 8.1
05/13/15 2nd. Edition Chapter 6 - Mag.NET commands added. Chapter 6
05/13/15 2nd. Edition Computer controlled operation instructions updated. Chapter 5
05/13/15 2nd. Edition Manually controlled operation instructions updated. Chapter 4
05/13/15 2nd. Edition Main Menu changed to Default Display. 3.1.3
05/13/15 2nd. Edition Button function descriptions updated. 2.1
09/12/14 1st. Edition - rev C LAN Setup Commands updated. 5.3.3
07/28/14 1st. Edition - rev B Chapter 7 - Theory added to manual. Chapter 7
03/10/14 1st. Edition - rev A 3411 Block Diagram updated. A.1
Revisions To This Manual

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Table of Contents
SAFETY PRECAUTIONS .........................................................................................................................I
REVISIONS TO THIS MANUAL ...............................................................................................................II
REVISION DATE.................................................................................................................................................................II
TABLE OF REVISIONS......................................................................................................................................................II
TABLE OF CONTENTS ..........................................................................................................................III
PREFACE............................................................................................................................................... VI
PURPOSE OF THIS MANUAL ........................................................................................................................................ VI
WHO SHOULD USE THIS MANUAL............................................................................................................................. VI
MANUAL ORGANIZATION............................................................................................................................................ VI
CONVENTIONS USED IN THIS MANUAL ..................................................................................................................VII
1. INTRODUCTION ................................................................................................................................1
1.1 UNPACKING YOUR 3411 TORQUE DISPLAY......................................................................................................... 1
1.2 NEW FEATURES OF THE 3411 TORQUE DISPLAY............................................................................................... 1
1.3 DATA SHEET................................................................................................................................................................ 2
2. CONTROLS.........................................................................................................................................5
2.1 FRONT PANEL............................................................................................................................................................. 5
2.2 REAR PANEL............................................................................................................................................................... 7
2.2.1 REAR PANEL INPUTS AND OUTPUTS ..................................................................................................... 7
3. INSTALLATION/CONFIGURATION....................................................................................................9
3.1 POWERING UP THE 3411 .......................................................................................................................................... 9
3.1.1 LINE VOLTAGE ............................................................................................................................................. 9
3.1.2 SELF-TEST..................................................................................................................................................... 9
3.1.3 DEFAULT DISPLAY.................................................................................................................................... 10
4. MANUALLY CONTROLLED OPERATION .......................................................................................11
4.1 SETTING DESIRED OPERATING PARAMETERS ................................................................................................ 11
4.1.1 TORQUE SCALE SETUP............................................................................................................................ 11
4.1.2 PULSE PER REV SETUP............................................................................................................................ 11
4.1.3 DISPLAY UNITS SETUP ............................................................................................................................ 11
4.1.4 POWER UNITS SETUP............................................................................................................................... 12
4.1.5 SYSTEM SETUP.......................................................................................................................................... 12
4.1.6 TARE BUTTON............................................................................................................................................ 16
4.1.7 RESEWT TARE BUTTON........................................................................................................................... 16
5. COMPUTER CONTROLLED OPERATION ......................................................................................17
5.1 CONNECTING THE 3411 USING USB ................................................................................................................... 17
5.2 CONNECTING THE 3411 USING ETHERNET....................................................................................................... 24
5.3 WEB INTERFACE OPERATION .............................................................................................................................. 25
5.3.1 REMOTE CONTROL OPERATION............................................................................................................ 25
5.3.2 ADMINISTRATION SETTINGS................................................................................................................. 26
5.3.3 NETWORK SETTINGS............................................................................................................................... 26
5.3.4 UPDATE FIRMWARE ................................................................................................................................. 27

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Magtrol Model 3411 Torque DisplayTable of Contents
5.4 MAG.NET COMMANDS........................................................................................................................................... 27
5.4.1 USB COMMUNICATION DEVICE CLASS CONNECTION ................................................................... 27
5.4.2 USB TEST AND MEASUREMENT CLASS CONNECTION ................................................................... 28
5.4.3 ETHERNET CONNECTION ....................................................................................................................... 28
6. MAG.NET COMMANDS....................................................................................................................29
6.1 COMMUNICATION COMMANDS .......................................................................................................................... 29
6.2 SETUP COMMANDS ................................................................................................................................................ 30
6.3 LAN SETUP COMMANDS ....................................................................................................................................... 31
6.4 CALIBRATION AND MISCELLANEOUS COMMANDS ...................................................................................... 33
6.5 OUTPUT BINARY TABLE ........................................................................................................................................ 34
7. CALIBRATION ..................................................................................................................................35
7.1 CLOSED-BOX CALIBRATION ................................................................................................................................ 35
7.2 CALIBRATION SCHEDULE..................................................................................................................................... 35
7.3 BASIC CALIBRATION PROCESS............................................................................................................................ 35
7.3.1 INITIAL CALIBRATION PROCEDURE.................................................................................................... 35
7.3.2 TORQUE OFFSET AND GAIN................................................................................................................... 35
7.3.3 SPEED DAC CALIBRATION...................................................................................................................... 36
7.3.4 FREQUENCY GAIN.................................................................................................................................... 36
8. THEORY ............................................................................................................................................38
8.1 FILTER PARAMETERS ............................................................................................................................................ 38
9. TROUBLESHOOTING.......................................................................................................................39
APPENDIX A: SCHEMATICS ................................................................................................................40
A.1 3411 SCHEMATIC ..................................................................................................................................................... 40
APPENDIX B: MENU STRUCTURE......................................................................................................41
B.1 3411 MENU STRUCTURE ........................................................................................................................................ 41
APPENDIX C: COMPUTER CONTROLLED OPERATION PRIOR TO FIRMWARE VERSION L ........43
C.1 ABOUT THE ETHERNET INTERFACE .................................................................................................................. 43
C.2 ABOUT THE USB INTERFACE ............................................................................................................................... 45
C.2.1 USB DRIVER SETUP FOR WINDOWSXP/WINDOWS7 32BIT ............................................................. 45
C.2.2 USB DRIVER SETUP FOR WINDOWS7/8 64BIT .................................................................................... 47
C.2.3 SET UP USB COMMUNICATION ............................................................................................................. 47
SERVICE INFORMATION......................................................................................................................48
RETURNING MAGTROL EQUIPMENT FOR REPAIR AND/OR CALIBRATION ..................................................... 48
RETURNING EQUIPMENT TO MAGTROL, INC. (UNITED STATES) ................................................................ 48
RETURNING EQUIPMENT TO MAGTROL SA (SWITZERLAND) ..................................................................... 48

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Magtrol Model 3411 Torque Display Table of Contents
TABLE OF FIGURES
2. CONTROLS
Figure 2–1 Front Panel ...............................................................................................................................................5
Figure 2–2 Rear Panel ................................................................................................................................................7
Figure 2–3 Ethernet Connector ..................................................................................................................................7
Figure 2–4 USB Connector.........................................................................................................................................7
Figure 2–5 Transducer Connector..............................................................................................................................8
3. INSTALLATION/CONFIGURATION
Figure 3–1 Cable and Connection Diagrams .............................................................................................................9
Figure 3–2 Title Display 1 (up to 1 minute)..............................................................................................................10
Figure 3–3 Title Display 2 (5 seconds) .....................................................................................................................10
Figure 3–4 Default Display.......................................................................................................................................10
4. MANUALLY CONTROLLED OPERATION
Figure 4–1 Torque Scale Setup .................................................................................................................................11
Figure 4–2 Pulse per Rev. Setup ...............................................................................................................................11
Figure 4–3 Display Units Setup................................................................................................................................12
Figure 4–4 Power Units Setup ..................................................................................................................................12
Figure 4–5 BITE Setup..............................................................................................................................................13
Figure 4–6 User Setup ..............................................................................................................................................13
Figure 4–7 IP Address View ......................................................................................................................................14
Figure 4–8 Filter Selection Setup..............................................................................................................................14
Figure 4–9 Contrast Setup ........................................................................................................................................15
Figure 4–10 Analog Speed BNC Output Setup .........................................................................................................15
Figure 4–11 TM Invert Setup ....................................................................................................................................16
5. COMPUTER CONTROLLED OPERATION
Figure 5–1 3411 Web interface home page...............................................................................................................25
Figure 5–2 3411 Administration Settings ................................................................................................................26
Figure 5–3 Network Settings.....................................................................................................................................26
8. THEORY
Figure 8–1 Transposed Direct Form II Architecture.................................................................................................38
APPENDIX C: COMPUTER CONTROLLED OPERATION PRIOR TO FIRMWARE VER-
SION L
Figure C–1 Authentification Window ........................................................................................................................43
Figure C–2 Magtrol 3411 home web page................................................................................................................43
Figure C–3 Network Settings web page ....................................................................................................................44
Figure C–4 Torque Display Input web page .............................................................................................................44
Figure C–5 Driver Installation Window ...................................................................................................................45
Figure C–6 Installation Options Window .................................................................................................................46
Figure C–7 Installation Finish Window ....................................................................................................................46
Figure C–8 Installation Complete Window...............................................................................................................47

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PURPOSE OF THIS MANUAL
This manual contains all the information required for the installation and general use of the Model
3411 Torque Display. Please read this manual in its entirety before operating. Keep the manual in
a safe place for quick reference whenever a question should arise.
WHO SHOULD USE THIS MANUAL
This manual is intended for bench test operators who are going to use the 3411 Torque Display in
conjunction with any Magtrol TM In-Line Torque Transducer or TF Torque Flange Sensor.
MANUAL ORGANIZATION
This section gives an overview of the structure of the manual and the information contained within it.
Some information has been deliberately repeated in different sections of the document to minimize
cross-referencing and to facilitate understanding through reiteration.
The structure of the manual is as follows:
Chapter 1: INTRODUCTION - Gives a general overview of the 3411 Torque Transducer
Display. The mechanical and electrical characteristics of the unit are given here.
Chapter 2: CONTROLS - Description of the elements located on the front and rear panels of
the unit.
Chapter 3: INSTALLATION/CONFIGURATION - Provides the information needed to setup
the 3411.
Chapter 4: MANUALLY CONTROLLED OPERATION - Describes how to run a test using
the 3411 as a stand-alone unit.
Chapter 5: COMPUTER CONTROLLED OPERATION - Describes how to run a test using
the 3411 in conjunction with a personal computer. Includes information about the
USB and Ethernet interfaces.
Chapter 6: Mag.NET COMMAND SET - Describes the commands used to control the 3411.
Chapter 7: CALIBRATION - Suggests a recommended calibration schedule and provides step-
by-step instructions to calibrate the 3411.
Chapter 8: THEORY
Chapter 9: TROUBLESHOOTING - Solutions to common problems encountered during setup
and testing.
Appendix A: SCHEMATICS - For the 3411 Display.
Appendix B: MENU SELECTION - Menu selection diagram.
Appendix C: COMPUTER CONTROLLED OPERATON - Firmware prior to version L.
Preface

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Magtrol Model 3411 Torque Display Preface
CONVENTIONS USED IN THIS MANUAL
The following symbols and type styles may be used in this manual to highlight certain parts of the
text:
Note: This is intended to draw the operator’s attention to complementary
information or advice relating to the subject being treated. It
introduces information enabling the correct and optimal functioning
of the product to be obtained.
Caution: this is used to draw the operator’sattention to information,
direCtives, proCedures, etC. whiCh, if ignored, may result
in damage being Caused to the material being used. the
assoCiated text desCribes the neCessary preCautions to take
and the ConsequenCes that may arise if the preCautions are
ignored.
WARNING! THIS INTRODUCES DIRECTIVES, PROCEDURES,
PRECAUTIONARY MEASURES, ETC. WHICH MUST BE
EXECUTED OR FOLLOWED WITH THE UTMOST CARE
AND ATTENTION, OTHERWISE THE PERSONAL SAFETY
OF THE OPERATOR OR THIRD PARTY MAY BE PUT AT
RISK. THE READER MUST ABSOLUTELY TAKE NOTE
OF THE ACCOMPANYING TEXT, AND ACT UPON IT,
BEFORE PROCEEDING FURTHER.

1
GENERAL
INFORMATION
Calibration Certificate
1. Introduction
2. Inspect the contents for any evidence of damage in shipping. In the event of shipping damage,
immediately notify the carrier and Magtrol’s Customer Service Department.
Note: Save all shipping cartons and packaging material for reuse when
returning the instrument for calibration or servicing.
1.2 NEW FEATURES OF THE 3411 TORQUE DISPLAY
Magtrol’s 3411 Torque Display is an upgraded version of the Magtrol 3410 Torque Display. Designed
for use with Magtrol’s TM In-Line Torque Transducers and TF Torque Flange Sensors, the new
features of the 3411 include:
• Isolated USB Interface
• Ethernet connectivity
• Quadrature decoding – high resolution quadrature encoder enables low speed measurements
• User selected analog or digital speed output
• User interface improvements to button placement and menu navigation
1.1 UNPACKING YOUR 3411 TORQUE DISPLAY
Your 3411 Torque Display was packaged in reusable, shock resistant packing material that will
protect the instrument during normal handling.
1. Make sure the carton contains the following:
3411 Torque Display Line cord
Magtrol
User Manual
CD-Rom
Torque 7 Data
Acquisition
Software
USB Cable