HP 27SV User manual

User Guide

© 2015 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows Vista are either
trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
The only warranties for HP products and services are set
forth in the express warranty statements accompanying
such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions
contained herein.
This document contains proprietary information that is
protected by copyright. No part of this document may be
photocopied, reproduced, or translated to another
language without the prior written consent of Hewlett-
Packard Company.
Document Part Number: 819651-001
First Edition (Mar 2015)

ii
About This Guide
This guide provides information on setting up the monitor, installing drivers, using the
on-screen display menu, troubleshooting and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions
could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.

ENWW 1
Table of Contents
About This Guide
1. Product Features
HP LCD Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2. Safety and Maintenance Guidelines
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3. Setting Up the Monitor
Unpacking the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting Monitor Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the Audio Cable (Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
High-Bandwidth Digital Content Protection (HDCP) 
(Available on Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adjusting the Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4. Operating the Monitor
CD Software and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the monitor driver software from the CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Downloading updated drivers from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How To Adjust A Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Adjusting The Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Selecting Video Input Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Identifying Monitor Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjusting Screen Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power-Saver Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
A. Troubleshooting
Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Getting Support from hp.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Preparing to Call Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Locating the Rating Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
B. Technical Specifications
HP LCD Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Preset Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

ENWW HP LCD Monitors 1
1. Product Features
HP LCD Monitors
The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor
(TFT) screen with the following features:
• Large diagonal display
• Maximum graphics resolution: 
1920 x 1080 @ 60Hz
Plus full-screen support for lower resolutions
• VGA analog signal
• DVI digital signal
• HDMI digital signal
• Easy viewing from a sitting or standing position, or while moving from one side of
the monitor to the other
• Tilt adjustment
• Removable base
• Built in stereo speakers on select models
• Security lock slot for a locking security cable (security cable sold separately)
• Plug and Play capability, if supported by your computer system
• On-Screen Display (OSD) adjustments in several languages for easy setup and
screen optimization
• Power Saver to reduce energy consumption
• HDCP (High Bandwidth Digital Content Protection) on DVI input for select models
• Software and utilities CD, containing the following: 
Drivers
Documents

2 Chapter 2. Safety and Maintenance Guidelines ENWW
2. Safety and Maintenance Guidelines
Important Safety Information
A power cord is included with the monitor. If another cord is used, use only a power
source and connection appropriate for this monitor. For information on the correct
power cord set to use with the monitor, refer to the Product Notices provided on your
media disc, if one is included, or in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding feature. The grounding plug is an
important safety feature.
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all
times.
• Disconnect power from the product by unplugging the power cord from the
electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that
no one may accidentally step on or trip over them. Do not pull on a cord or cable.
When unplugging from the electrical outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide . It describes
proper workstation, setup, posture, and health and work habits for computer users,
and provides important electrical and mechanical safety information. This guide is
located on the Web at http://www.hp.com/ergo and/or on the documentation CD, if
one is included with the monitor.
CAUTION: For the protection of the monitor, as well as the computer, connect all
power cords for the computer and its peripheral devices (such as a monitor, printer,
scanner) to some form of surge protection device such as a power strip or
Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the
power strips must be specifically labeled as having this ability. Use a power strip
whose manufacturer offers a Damage Replacement Policy so you can replace the
equipment, if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your
HP LCD monitor.
WARNING: LCD monitors that are inappropriately situated on dressers, book
cases, shelves, desks, speakers, chests, or carts may fall over and cause personal
injury. Care should be taken to route all cords and cables connected to the LCD
monitor so that they can not be pulled, grabbed, or tripped over.
For displays with glossy bezels the user should consider the placement of the display
as the bezel may cause disturbing reflections from surrounding light and bright
surfaces.
Safety Precautions
• Use only a power source and connection compatible with this monitor, as
indicated on the label/back plate of the monitor.
• Be sure the total ampere rating of the products connected to the outlet does not
exceed the current rating of the electrical outlet, and the total ampere rating of the
products connected to the power cord does not exceed the rating of the power

ENWW Maintenance Guidelines 3
cord. Look on the power label to determine the ampere rating (Amps or A) for
each device.
• Install your monitor near a power outlet that you can easily reach. Disconnect the
monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect
the monitor by pulling the cord.
• Do not allow anything to rest on the power cord. Do not walk on the cord.
Maintenance Guidelines
To enhance the performance and extend the life of the monitor:
• Do not open the monitor cabinet or attempt to service this product yourself. Adjust
only those controls that are covered in the operating instructions. If the monitor is
not operating properly or has been dropped or damaged, contact an authorized
HP dealer, reseller, or service provider.
• Use only a power source and connection appropriate for this monitor, as indicated
on the label/back plate of the monitor.
• Be sure the total ampere rating of the products connected to the outlet does not
exceed the current rating of the electrical outlet, and the total ampere rating of the
products connected to the cord does not exceed the rating of the cord. Look on
the power label to determine the ampere rating (AMPS or A) for each device.
• Install the monitor near an outlet that you can easily reach. Disconnect the
monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect
the monitor by pulling the cord.
• Turn the monitor off when not in use. You can substantially increase the life
expectancy of the monitor by using a screen saver program and turning off the
monitor when not in use
• Slots and openings in the cabinet are provided for ventilation. These openings
must not be blocked or covered. Never push objec ts of any kind into cabinet slots
or other openings.
• Do not drop the monitor or place it on an unstable surface.
• Do not allow anything to rest on the power cord. Do not walk on the cord.
• Keep the monitor in a well-ventilated area, away from excessive light, heat or
moisture.
• When removing the monitor base, you must lay the monitor face down on a soft
area to prevent it from getting scratched, defaced, or broken.
Cleaning the Monitor
1. Turn off the monitor and the computer.
2. Unplug the monitor from the wall outlet or the power brick.
3. Clean the monitor plastics with a clean cloth dampened with water.
4. Clean the monitor screen with an antistatic screen cleaner.
CAUTION: Do not use benzene, thinner, ammonia, or any other volatile
substances to clean the monitor or the screen. These chemicals may damage the
cabinet finish as well as the screen.

4 Chapter 3. Setting Up the Monitor ENWW
3. Setting Up the Monitor
Unpacking the Monitor
1. Unpack the monitor. Make sure all contents are included. Store the packing box.
2. Turn off the computer and other attached devices.
3. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected
area for placing the monitor screen-down while preparing it for installation.
Installing the Monitor
You can install the monitor on a desktop or wall-mount it. Place the monitor in a
convenient, well-ventilated location near your computer. Connect the monitor cables
after you have installed the monitor.
Preparing the monitor for desktop use
1. Set the monitor screen face down on a flat, soft, protected table or desk surface
with the support column overhanging the edge.
CAUTION: The screen is fragile. Avoid touching or applying pressure to the LCD
screen; doing so can cause damage.
2. Press the base into the column until it locks in position, and then secure the base
by tightening the screw on the bottom of the base.
Figure 3-1 Attaching the Base

ENWW Installing the Monitor 5
3. Lift the monitor to an upright position and place on a flat, stable surface.
Figure 3-2 Monitor in upright position


6 Chapter 3. Setting Up the Monitor ENWW
Preparing the monitor for wall-mounting
1. Check the stability of the wall-mounting fixture.
WARNING! To reduce the risk of personal injury or of damage to the equipment,
check that the wall-mounting fixture is adequately installed and secured before
attaching the monitor. Refer to the instructions supplied with the wall-mounting fixture
and check that it is capable of supporting the monitor.
2. Disconnect the power cable and any other cables from the monitor.
3. Place the monitor face down on a flat, protected surface.Slide the base away from
the bottom of the monitor.
Figure 3-3 Sliding the base away from the monitor
4. Four threaded holes are exposed on the back panel of the monitor. These holes
are for screws to attach the swing arm or other mounting fixture to the back of the
monitor.
5. Follow the instructions included with the mounting fixture to ensure that the
monitor is safely attached. The four threaded holes that are on the back of the
panel are compliant with the VESA standard for mounting flat-panel monitors.
6. Attach a swing arm or other mounting fixture.

ENWW Connecting Monitor Cables 7
Connecting Monitor Cables
Connecting the VGA (Analog) Cable or DVI-D (Digital) Cable or HDMI (Digital)
Cable
Use a VGA video cable or a DVI-D cable or a HDMI cable to connect your monitor to
your computer. To use DVI, you must have a DVI-compliant graphic card. Connectors
are located on the back of the monitor. Be sure the computer and monitor are turned
off and unplugged.
1.To connect the VGA cable:
Connect one end of the VGA video cable to the back of the monitor and the other end
to the VGA video connector on the computer.
2.To connect the DVI-D cable:
Connect one end of the DVI-D video cable to the back of the monitor and the other
end to the DVI-D video connector on the computer. You can use this cable only if your
computer has a DVI compliant graphics card installed. The monitor DVI-D connector
and cable are included.
3. To connect the HDMI cable:
Connect one end of the HDMI cable to the back of the monitor and the other end to
the HDMI connector on the computer.
Figure 3-4 Connecting the VGA or a DVI-D or a HDMI cable- connector locations
may vary
HDMI
OR
OR
VGA DVI
NOTE: When using a VGA or DVI or HDMI signal, you must connect your audio
separately because a VGA or DVI or HDMI signal converts only video data, not audio
data.

8 Chapter 3. Setting Up the Monitor ENWW
Connecting the Audio Cable (Select Models)
Connect the built-in monitor speakers to the computer by using the audio cable as
shown in the following illustration
Figure 3-5 connecting the Audio Cables - connector locations may vary
High-Bandwidth Digital Content Protection (HDCP) 
(Available on Select Models)
Your monitor supports HDCP and can receive high-definition content. High-definition
content is available in many sources, such as Blue-ray Disc devices or HDTV air or
cable broadcasts. If you do not have an HDCP-enabled monitor, you will see a blank
screen or a lower resolution picture when playing high-definition protected content.
Your computer graphics card and monitor must both support HDCP to display
protected content.

ENWW Connecting the Power Cable 9
Connecting the Power Cable
1. Follow all Electrical and Power Warnings
WARNING! To reduce the risk of electric shock or damage to your equipment: Do
not disable the power cord grounding plug. The grounding plug is an important safety
feature.
Plug the power cord into a grounded (earthed) electrical outlet.
Be sure that the grounded power outlet you plug the power cord into is easily
accessible to the operator and located as close to the equipment as possible. A power
cord should be routed so that it is not likely to be walked on or pinched by items that
are placed upon it or against it.
Do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable.
See"Technical Specification" (Appendix B) for additional information.
Figure 3-6 Connecting the power cable
2. Connect one end of the power cable to the monitor and the other end to a
grounded electrical outlet.
WARNING! To prevent injury from electrical shock, you should do one of the
following if a properly grounded electrical outlet is not available: (1) You should use an
electrical outlet adapter that provides proper grounding. (2) You should have a
properly grounded electrical outlet installed.

10 Chapter 3. Setting Up the Monitor ENWW
Adjusting the Tilt
For optimal viewing, adjust the screen tilt to your own preference, as follows:
1. Face the front of the monitor and hold the base so that you do not topple the
monitor while changing the tilt.
2. Adjust the tilt by moving the top edge of the monitor either toward or away from
you, without touching the screen.
Figure 3-7 Tilt adjustment

ENWW CD Software and Utilities 11
4. Operating the Monitor
CD Software and Utilities
The CD that is included with this monitor contains drivers and software that you can
install on your computer.
Installing Drivers
If you determine that you need to update the drivers, you can install the monitor driver
INF and ICM files from the CD, or download them from the Internet.
Installing the monitor driver software from the CD
To install the monitor driver software from the CD:
1. Insert the CD in your computer CD drive. The CD menu appears.
2. Select the language.
3. Click Install Monitor Driver Software.
4. Follow the on-screen instructions.
5. Ensure that the proper resolutions and refresh rates appear in the Display Control
Panel settings.
Refer to the Windows®operating system documentation for more information.
NOTE: You might need to install the digitally signed monitor drivers (INF or ICM
files) manually from the CD, in case of an installation error. Refer to the "HP Monitor
Software Information" file on the CD for instructions (in English only).
Downloading updated drivers from the Internet
To download the latest version of drivers and software files from the HP Support site:
1. Refer to: http://www.hp.com/support .
2. Select your country/region.
3. Select Download Drivers and Software.
4. Enter the model number of your monitor and click Go.
5. Download and install the driver and software files by following the instructions on
the download pages.
6. Ensure that your system meets the requirements.

12 Chapter 4. Operating the Monitor ENWW
Front-Panel Controls
The monitor buttons are located on the bottom of the front panel
Figure 4-1 Front-panel control buttons
45 3 2 1
Auto
No. Icon
1Power button
2MENU/ENTER
327sv: + / Volume & audio source
V272: + / Volume
4- / ECO
5Auto Config. button / Exit

ENWW Front-Panel Controls 13
•Power Button:
Press to switch the monitor on or off.
• Power Indicator:
Blue — Power On mode.
Orange — Standby mode.
LED off — Off mode.
• MENU / ENTER:
Activate OSD menu or function adjust confirm or Exit OSD menu when in
Brightness/Contrast OSD status.
• + / Volume(V272):
Activate the volume control when the OSD is OFF, Press + or - to adjust the setting
when OSD is ON.
• + / Volume & audio source(27sv):
When the OSD is closed, press the button will be Audio Hot-Key Function, and press
MENU key to move the orange cursor to Audio Source, then it can be adjust.
• - / ECO:
Activate the ECO function when the OSD is OFF, navigate through adjustment icons
when OSD is ON, or adjust a function when function is activated.
• Auto Config. button / Exit:
1. When OSD menu is off, press and hold to activate the Auto Adjustment function
(only for VGA source). The Auto Adjustment function is used to optimize the
H.Pos, V.Pos, Clock and Phase.
2. When OSD menu is on, press to exit the OSD menu.
3. When the OSD is closed, Press Auto/Source button continuously about 3 second
to popup Source window.
OSD Lock Function: To lock the OSD, press and hold the MENU button while the
monitor is off and then press power button to turn the monitor on. To un-lock the OSD,
press and hold the MENU button while the monitor is off and then press power button
to turn the monitor on.
NOTES
• Do not install the monitor in a location near heat sources such as radiators or air
ducts, or in a place subject to direct sunlight, or excessive dust or mechanical
vibration or shock.
• Save the original shipping carton and packing materials, as they will come in
handy if you ever have to ship your monitor.
• For maximum protection, repackage your monitor as it was originally packed at
the factory.
• To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn
stains may be removed with a cloth lightly dampened with a mild detergent
solution. Never use strong solvents such as thinner, benzene, or abrasive
cleaners, since these will damage the cabinet. As a safety precaution, always
unplug the monitor before cleaning it.
• Do not scratch the screen with hard things, it may cause permanent damage.
• Do not leak liquid into monitor which will result in the damage of component.

14 Chapter 4. Operating the Monitor ENWW
How To Adjust A Setting
1. Press the MENU-button to display the OSD menu.
2. Press + or - to navigate through the menu items. Once the desired item is
highlighted, press the MENU-button to enter. Press + or - again to navigate
through the sub-menu.Once the desired item is highlighted, press MENU-button
to activate it.
3. Press + or - to adjust the setting.
4. To exit and save, press theEXIT-button. If you would like to adjust other settings,
please repeat steps 2-3.
Luminance
Contrast
Brightness
Eco Mode
AUTO
:Exit
50
0
Standard
MENU
:Select:Move
DCR
AMA
Off
Off

ENWW Adjusting The Picture 15
Adjusting The Picture
The descriptions for function control:
Main Menu
Item
Main Menu
Icon
Sub Menu
Item Sub Menu Description
Luminance Contrast* Contrast adjustment
Brightness* Brightness adjustment
Eco Standard Standard Mode
Text Text Mo de
Internet Internet Mode
Game Game Mode
Movie Movie Mode
Sports Sports Mode
DCR Off/on Turn On/Off DCR Mode
AMA Off/on
Image Setup Clock Adjust picture Clock to reduce
Vertical-Line noise.
Phase Adjust Picture Phase to reduce
Horizontal-Line noise
H.Position Adjust the vertical position of the
picture.
V.Position Adjust the horizontal position of
the picture.
Image Ratio Wide/4:3 Select Picture wide and 4:3
Color Temp. Warm Recall Warm Color Temperature
from EEPROM.
Normal Recall Normal Color Temperature
from EEPROM.
Cool Recall Cool Color Temperature
from EEPROM.
User Red Red gain adjustment
Green Green gain adjustment
Blue Blue gain adjustment
sRGB Recall SRGB Color Temperature
from EEPROM.