Mass C3H19 User manual

UNPACKING YOUR MULTIPLES™
PROPERTY DESCRIPTION
Monitor Type Integrated triple LCD screens
Size and Weight (H x W x D) 52 cm x 123 cm x 33.0 cm (horizontal)
87 cm x 83 cm x 33.0 cm (pyramid)
approx 41.35 lbs. (18.76 kg)
Power Requirements Line Voltage: 100 to 240 VAC, 50 - 60 Hz
Power 45 W / display panel
Resolution (per screen, multi-scan) 640 x 400, 720 x 400, 640 x 480, 800 x 600,
832 x 624, 1024 x 768, 1280 x 1024
Resolution (aggregate max.) 3840 x 1024 (C3H19) each sold separately
(1280 x 1024) + (2560 x 1024) (C3P19)
Pixel Pitch 0.294 (H) x 0.294 (V)
Response Time 8ms (typical)
Color Depth 16.7 million colors
Viewing Angle H +75°/-75° V +75°/-60° typical
2
Brightness 300 cd/m
Contrast Ratio 700:1 (typical)
Screen Size and Type 19” diagonal active matrix TFT
Surface Treatment Anti-glare and hard coatings 2H
User Controls Power on/off
On Screen Control - Menu
Select up/down
Increment / decrement
Approvals FCC, CE, Entela, Energy Star
Input Connections Three x 15-pin D-sub RGB for analog
Three x DVI-I 29-pin HD for digital
Support Structure Aluminum
TROUBLESHOOTING
Problem Suggested remedies
No image on one or more screens Make sure cables are properly fastened.
Check power to monitors.
Check video connection from computer to
monitors.
Check seating and bus location of video card.
Use known working monitor to check for signal.
Re-boot the computer.
Re-install driver software.
Screen viewing order is incorrect. Use driver software to re-tile monitor order.
Colors are not clear. Check color settings within the O/S controls..
Screens will not stay in one position. Check to make sure screen mounting pivots
are properly fastened and tightened.
DOCKING YOUR LCD AND TIGHTENING BALL JOINT
1. To dock the LCD match the ‘dove tail’to ensure that the LCD unit sits flat against the ‘ball
and socket’ assembly. Simply slide the two interlocking parts, while ensuring that the unit is
locked in place. CAUTION: Unit may tip, ensure you counter balance during assembly.
Once LCD units are secure you can proceed and install the connectors.
2. To unlock/remove the LCD unit you must depress the ‘quick release’ latch. Ensure a proper
grip on the LCD to prevent damage. When removing the LCD panels ensure you counter
the weight of the opposite LCD, this will prevent the unit from tipping. Lift the LCD
panel and place on a flat surface.
4. To tighten ‘ball joint’simply turn two screws (A), turn a quarter turn until desired
position is achieved. Review detail of Quick Release System (below) for the location of the
Phillips screws (A) and quick release’ latch.
Phillips
CONTENTS
GETTING STARTED
STARTING THE FIRST TIME
MAINTENANCE
PRECAUTIONS
UNPACKING YOUR
MULTIPLES™
TROUBLESHOOTING
USING THE QUICK RELEASE
CONNECTING YOUR
MULTIPLES™
OPERATION
SPECIFICATIONS
FCC INFORMATION
LOCATION OF CONTROLS
INTERFACE DESCRIPTION
ANALOG OSD OVERVIEW
DIGITAL OSD OVERVIEW
LIMITED WARRANTY
CUSTOMER SUPPORT
OTHER LCD INFORMATION
MAINTENANCE
Liquid Crystal Displays are highly sophisticated pieces of equipment. Avoid touching the screen
surface with any sort of hard object, as this may result in scratches, which will reduce the
effectiveness of the display and are not covered by your warranty.
Always handle your monitor with care when moving. If you move the screens around on a frequent
basis, it is also good idea to periodically check to ensure that all fittings and screws are tight.
STARTING THE FIRST TIME
In a multiple screen configuration, most video cards will boot one screen first, thus allowing you to
configure your system as you see fit. Once the appropriate drivers have been loaded, the system
will re-boot and bring up both screens. You may then proceed to arrange your desktop, configure
any particular environment characteristics you wish, and start up your applications.
GETTING STARTED
PRECAUTIONS
Avoid touching or applying pressure to the screen with your fingers as damage to the liquid crystal
layer may occur. Wipe marks from the screen with absorbent cotton or a soft cloth. Do not use
chemical cleaners.
The monitor contains high voltage parts.
You may suffer serious injury if you touch these parts.
Avoid exposing the monitor to direct sunlight or another heat source. The monitor s hould be
facing away from direct sunlight to reduce glare.
Do not place anything on the monitor that blocks the flow of air through the vent which may prevent
adequate dissipation of heat.
Ensure the area around the monitor is clean and free of moisture.
Do not place heavy objects on the monitor, video cable or power cord.
If smoke, abnormal noise, or strange odor is present, immediately switch the monitor off and call
your dealer. It is dangerous to continue using the monitor.
Carefully unpack the LCD monitors.
IMPORTANT:
Handle the monitors with care so that pressure is not placed on the front surface of the LCD panel
as this may result in permanent damage to the panel. Don’t rest any objects on top of the screens.
After confirming that all the LCD panels are secured, feel free to adjust the panels to the desired
position. Hold the LCD screen without applying pressure on the LCD surface, and adjust. Proceed
to connect the display system to your computer as detailed in this user manual. Connect monitor to
appropriate cables provided.
Caution: secure base when installing LCD screens. To prevent the unit from tipping assemble
screens from center out. If base tray is available simply slide from assembly.
Once you’ve located the structure at a desired location then simply slide the LCD monitors onto
patented ‘quick release’ system. Ensure that the LCD panel locks in place.
Unpack the structure carefully.
If base needs to be assembled refer to Support Structure assembly procedure on how to assemble
base using wing nut and washers provided.
If a base tray is available use this to prevent the unit from tipping during installation. Place the
structure and base tray on a level surface.
OPERATION
1. Ensure power is off before proceeding with the installation.
2. Connect the video cable marked with “A” to the first video output of your computer. Similarly
connect the video cable marked with “B” to the second video output of your computer and
connect the video cable marked with “C” to the third video output of your computer.
4. Connect the output cables of the power supplies to the five pin DIN connectors.
5. Connect the power cords.
6. Turn the screens on by pressing the power button located on the lower back of each
monitor. Power indicator will light.
FCC INFORMATION
This equipment has been tested and found to comply with the limits for a Class B digital devices,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one of more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
Consult the dealer or an experienced radio/TV technician for help.
Ensure the area around the monitor is clean and free of moisture
FCC WARNINGS:
Changes or modifications not expressly approved by MASS Engineered Design Inc. could void
the user's authority to operate the equipment.
FOR YOUR RECORDS
The serial number of this product is on the back of the monitor. Write the serial number of this unit in
the space below and keep this booklet as a permanent record of your purchase to aid in
identification in the event of theft or loss.
Product Name: TRIPLE FORMAT M.V.S.
Model: C3H19 or C3P19 (digital or analog)
SPECIFICATIONSCONNECTING YOUR MULTIPLES™USING THE QUICK RELEASE
Purchase Date / Serial Number(s):
CONTENTS
PACKAGE CONTENTS
(3) C19 LCD monitors
(1) Triple head monitor system (structure)
with integral video cables
(3) Universal input power supplies
complete with power cord
(1) User manual, Support Structure
assembly instructions
(1) Support Structure fasteners
(1) Registration Card
Macintosh adapter (optional)
A
AB
series
TRIPLE FORMAT
19
C3
Power supplies VGA connectors
(3) DIN connectors
A
B
C
‘quick release’ latch
To lock LCD To unlock LCD
Note: remove connector
before depressing latch
(A) Phillips screws
slide LCD
in place
lift LCD
depress latch to
release LCD
locked position

CUSTOMER SUPPORT 1 888 603 9858
MASS Engineered Design Inc. can be reached in the following ways:
474 Wellington Street West, Toronto, Ontario, Canada M5V 1E3
Email: [email protected]
Web: www.massmultiples.com
www.massedi.com
Phone: [phone]
Fax: [phone]
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN ENCLOSURE
CAUTION: To prevent electric shock, do
not remove cover. No user-servicable
parts inside. Refer servicing to qualified
service person. For home and office use.
WARNING
Handling the cord of this product will expose you to lead, a chemical to the State of California
to cause [cancer, and] birth defects or other reproductive harm. Wash hands after handling.
EXCLUSION OF DAMAGES
MASS Engineered Design Inc.’s liability is limited to the cost of repair or replacement of the
product. MASS Engineered Design Inc. shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon
inconvenience, loss of use of the product, loss of time, loss of profits, loss of business
opportunity, loss of goodwill, interference with business relationships, or other commercial
loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
For MASS Inc. products sold outside North America, contact your MASS Engineered Design Inc.
Dealer warranty information and service.
Definitions.
i. "We", "us" and/or "our" means MASS Engineered Design Inc. ("MASS").
ii."You" or "your" or "purchaser" means the individual or entity named on the invoice.
MASS Limited Warranty Policies.
MASS Engineered Design Inc. warrants to the original consumer purchaser ("purchaser") of this
product that the MASS product purchased shall be free from defects in materials and
workmanship for a period of 1 year of normal use. If any such defect is reported within the first 90
days of purchase, MASS will pay for all parts and labor required for repair of the product. After this
90 day period, up to 1 year after the purchase date, Mass will pay for parts while you are
responsible for the labor costs affiliated with the repair. This warranty does not cover any
incompatibilities due to the purchaser's computer, hardware, software or any other configuration in
which the product interfaces. The limited warranty on all MASS products begins on the date of the
packing slip or invoice.
MASS reserves the right to replace any defective MASS product with product of equivalent or
superior performance. Such replacement product may be a remanufactured product or
manufactured using remanufactured components at MASS' option. The repaired or replaced
product will be covered by the same warranty.
This limited 1-year warranty does not apply to defects caused by abuse, misuse, negligence,
accident, tampering, modification or other causes not related to defective materials or
workmanship. MASS reserves the right to impose a reasonable charge for the repair of products
returned with defects resulting from any of the above causes. For returns where the product is
found to be in good working condition, MASS will not be responsible for any shipping costs.
DOA Items. If you should find that your MASS product is completely inoperable upon delivery, and
you report this defect within 30 days of purchase, MASS will replace the inoperable system with a
new one at no charge to you.
Warranty Service Shipping Policy. To return merchandise, you must obtain an RMA number.
Please call the MASS customer service department and provide the invoice number, item
description, and serial number(s) of the merchandise you wish to return. You must also provide
a copy of the product's original receipt as Proof of Purchase. Returned merchandise must be
placed in original packaging, and may include product manuals and other accessories. No
MASS product will be accepted for repair without an RMA number. Please refer to the
“Product Return Policy” for information on Shipping Cost responsibility.
No other warranties are expressed or implied, including but not limited to, any implied
warranties of merchantability or fitness for a particular purpose. In no event shall MASS be
liable for consequential or incidental damages resulting from the use or installation of any
MASS product, or the breach of any express or implied warranties. MASS' liability to
purchaser with respect to any claim or loss arising out of this transaction or alleged to have
resulted from an act or omission of MASS shall be limited to purchasers' cost of the MASS
product.
APPROVALS
US
C
IBM XT, AT, 386, 486 and PS/2 are registered trademarks and/or trademarks of International
Business Machines Corporation
Windows is a registered trademark of Microsoft Corporation
Pentium is a trademark of Intel Corporation
Macintosh and Power Macintosh are registered trademarks of Apple Computer Inc.
VESA is a registered trademark of Video Electronics StandardsAssociation. DPMS and DDC are
trademarks of VESA.
© 2003-2005 MASS Engineered Design Inc. reserves the right to change product specification
and documentation without notice. MASS shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from furnishing
this material, or the performance or use of this product. This document may not copied,
reproduced or transmitted by any means in whole in part, for any purpose without the express
written permission of MASS EDI. All rights reserved. All MASS Multiples™ product are protected
by US Patents: RE. 36,978 | 5,687,939 | US 6,343,006 B1 | 2384 611
INTERFACE DESCRIPTION
REAR CONTROL PANEL
Power Turns the monitor On/Off
OSD Menu Displays the menu. Exits the menu or control screen.
Up/Down Select Highlights next menu item
Increment/Decrement (+/-) Changes the value of the selected item or
highlights the next menu item in a submenu.
FRONT PANEL
Green light = power on Amber light = loss of video
Power Light OSD Menu Directional Select Power
N/A
DIGITAL OSD OVERVIEW ANALOG OSD OVERVIEW LIMITED WARRANTY
Some states do not allow the exclusion of consequential or incidental damages, so the above
exclusion may not apply to you. This warranty provides you with specific legal rights. You may
have other rights that vary from state to state.
The purchase of an Extended Warranty shall supercede the terms of this 1-year Limited Warranty
Front View Back View
LOCATION OF CONTROLS
B
Reset Options
Brightness / Contrast
Options
Color Options
Screen
Adjustments
Options
OSD Options
Accept &
Exit
Reject &
Exit
Factory
Reset
Reset
Color
Reset
Image
Reset
OSD
Reset Options
Brightness / Contrast
Options
Brightness Contrast
Color Options
Screen Adjustments
Options
OSD Options
Reset
Color
RGB
Adjust
Color
Temperature
Natural
Color
Clocks
Adjsut
Phase
Adjust
Horizontal
Position
Vertical
Position
Auto
Adjust
OSD
Time Out
OSD
Lock Out
OSD
Position
X
??85Hz 60Hz
X
Cable Not Connected Mode Error Change Computer Hz
Color
Options
Image
Adjustment
Options
Analog
Input Select
Tools
Input
Select
Brightness
Contrast
Options
Exit and Save
Settings
Digital
Input Select Return
Brightness
Adjust
Contrast
Adjust
Automatic
Configuration
sRGB
Adjust
Color Temp
Adjust
Width
Adjustment Phase
Vertical
Adjustment
Horizontal
Adjustment
OSD
Menu
Factory
Reset
Color
Reset Sharpness
OSD
Position
Reset
Overlapped
Mode
Exit