Matrix PRASAR UCS User manual

PRASAR UCS
The Unified Communication Server for Modern Enterprises
Quick Start

Documentation Disclaimer
Matrix Comsec reserves the right to make changes in the design or components of the product as
engineering and manufacturing may warrant. Specifications are subject to change without notice.
This is a general documentation for the product. The product may not support all the features and
facilities described in the documentation.
Information in this documentation may change from time to time. Matrix Comsec reserves the
right to revise information in this publication for any reason without prior notice. Matrix Comsec
makes no warranties with respect to this documentation and disclaims any implied warranties.
While every precaution has been taken in the preparation of this quick start, Matrix Comsec
assumes no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained herein.
Neither Matrix Comsec nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs or expenses incurred by the purchaser or third parties as a
result of: accident, misuse or abuse of this product or unauthorized modifications, repairs or
alterations to this product or failure to strictly comply with Matrix Comsec's operating and
maintenance instructions.
Copyright
All rights reserved. No part of this quick start may be copied or reproduced in any form or by any
means without the prior written consent of Matrix Comsec.
Version 2
Release date: November 12, 2019

Table of Contents i
Contents
Introduction ................................................................................................. 1
Hardware Overview ........................................................................................... 1
SPARK200 ........................................................................................................ 1
Installing the System ..................................................................................... 4
Before you Start ................................................................................................ 4
Installing the VOCODER Module ...................................................................... 5
Removing the VOCODER Module .................................................................... 8
VMS Interface and the Internal USB Ports ........................................................ 8
Connecting SIP Extensions ............................................................................. 10
SPARSH VP248 .............................................................................................. 12
SPARSH VP310 .............................................................................................. 13
SPARSH VP330 .............................................................................................. 14
SPARSH VP510 .............................................................................................. 15
Extended SPARSH VP710 .............................................................................. 16
VARTA WIN200 .............................................................................................. 17
VARTA Mobile Softphone Clients ................................................................... 18
Configuring SIP Trunks ................................................................................... 20
Switching ON the system ................................................................................ 21
Power ON PRASAR UCS ............................................................................... 21
LED Indication ................................................................................................. 21
Configuring PRASAR UCS .......................................................................... 22
Activating License Key .................................................................................... 25

Matrix PRASAR UCS Quick Start 1
Introduction
Thank you for choosing the Matrix PRASAR UCS. This Quick Start is meant to help you setup the
PRASAR UCS and use the basic features.
For detailed description of the installation, advanced configuration and feature description, please
refer to the PRASAR UCS System Manual. Similarly, the guidelines and instructions for setting up
and operating the Server in hotels and health care establishments is documented in PRASAR UCS
Hospitality System Manual.
To download, click https://www.matrixtelesol.com/product-manuals.html. You can also view and
download this manual by scanning the QR code printed on the Product Label/Packaging Label.
For product registration and warranty related details, please visit https://www.matrixcomsec.com/
product-registration-form.html
Hardware Overview
Matrix provides the SPARK200 hardware platform to run the PRASAR UCS Application (SME as
well as ENT).
SPARK200
This is the enclosure and it consists of the following ports and connectors.

2 Matrix PRASAR UCS Quick Start
Ports and Connectors
You will be able to use PRASAR UCS only after you have activated the PRASAR UCS Application
license. For further details, refer “Activating License Key”.
PRASAR UCS also supports Redundancy. It is a process in which upon failure of one System, the
other System takes control of the active operation. For more information, refer Redundancy in the
System Manual.
LEDs
SPARK200 has two Power LEDs and a Status LED (STS).
Port Connector Description
24VDC-2.5A (Max) DC Jack1 To connect 24VDC, 2.5A Power Adapter.
24VDC-2.5A (Max) DC Jack2 To connect 24VDC, 2.5A Power Adapter (for Hot Redundancy).
LAN RJ45 To connect a computer or a LAN Switch.
WAN RJ45 To connect to the IP network over a DSL Modem or Router or a
LAN Switch.
USB
USB to COM
Converter
(Optional)
The External USB can be used as COM Port by connecting the
USB to COM Converter.
Used to:
• set up and run software applications — PMS and CAS.
• capture Hotel Motel Activity Logs.
• generate SMDR reports.
Reset Switch --- To default the LAN IP and the System Engineer password.

Matrix PRASAR UCS Quick Start 3
The Power LED P1 depicts the status of DC Jack 1 and the Power LED P2 depicts the status of DC
Jack 2.
During Redundancy, the Status LED of the Active System blinks Green, whereas the Status LED of
the Standby System blinks Orange.
SPARK200 can be rack mounted or placed on a table.
PRASAR UCS is easy to install and operate. The built-in web server, Jeeves, allows you to
configure the system parameters and features on-site as well as from a remote location.

Matrix PRASAR UCS Quick Start 4
Installing the System
Before you Start
Before you begin the installation of the SPARK200, make sure that the required wiring has been
done and you have the following items ready:
• PRASAR UCS SME/ ENT Application License.
• Appropriate cables to set up and test the WAN interface of the system and the LAN
connection.
• A standalone PC or a PC connected in LAN.
• A SIP Account to test VoIP connectivity.
• One or more IP Phones for testing.
• Make sure you have separate electrical earth for the safety of the product and the people
handling it.
• Always wear a properly earthed (grounded) electrostatic discharge preventive belt or wrist strap
while handling the System.
• Do not install the system near any source of water, corrosive fumes and electromagnetic noise
such as radio equipment, heavy transformers, faulty electric chokes of tube-lights, device
having a faulty coil, to avoid electromagnetic effect.
For detailed instructions, refer to the System Manual.
• Unpack the system.
• Make sure that your package contains all the below items. If any item is missing or damaged,
please contact the source from where you have purchased the system.
•SPARK200
•2RJ45Cables
• 1 Vocoder Module factory fitted
• 1 8GB USB 2.0 Pen-Drive (Flash Drive) factory fitted

Matrix PRASAR UCS Quick Start 5
•APowerAdapter
• A Power Cord (country specific)
• Two Side Clamps
Installing the VOCODER Module
SPARK200 supports four NX DBM VOCODER64 modules. By default, one module is factory fitted
in the product. If required, you must purchase the other modules separately. The system supports
a maximum of 248 VOCODER channels. Each NX DBM VOCODER64 module supports a
maximum of 64 VOCODER channels. By default, 8 VOCODER channels are pre-activated when
you purchase PRASAR UCS SME/ENT Application License. If you require more channels, you can
purchase the licenses accordingly. Matrix provides two VOCODER licenses — PRASAR
VOCODER CHNL4 and PRASAR VOCODER CHNL16.
To install the module,
• Unpack the NX DBM VOCODER64 module.
• Make sure you are wearing an electrostatic discharge preventive wrist strap or belt and power
supply is switched off. Unplug the adapter, if you have connected it.
• Unscrew the unit. There are screws on the sides as well as the back panel.

6 Matrix PRASAR UCS Quick Start
• Press and push the cover panel backwards as displayed below:
•Lift the top cover from the front side to an angle of 10 to12 degree and push backwards to
open.
•Keep the cover and screws aside.