Matterport Scan a Space User manual

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ScanaSpace
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MatterportProCamera&
MatterportCaptureApp
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UserGuide
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PublishedOctober7th,2016
Copyright©2017
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UserGuide-ScanaSpace(Camera&Capture) 1
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Safety
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Beforeusingthecamera,pleaseensurethatyoureadandunderstandthesafetyprecautions
describedbelow.Alwaysensurethatthecameraisoperatedcorrectly.
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Keepthesesafetyinstructionswhereallthosewhousetheproductwillreadthem.
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Donotusethecameraaroundvolatileorflammablematerials.Thecameraisnotdesigned
fordangerousenvironments.Useatyourownrisk.
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Warnings
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Donotopenordisassemblethecamera.Thecameracontainsnouser-serviceablepartsinside.
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Thisproductcontainsalithiumionbattery.Donotattempttoopenorservicethebattery.
Batteriesareonlyintendedtoberemovedbyaprofessional.
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Useonlytheincludedpowersupply.Donotusewithanotherpowerconverter/transformer.
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UserGuide-ScanaSpace(Camera&Capture) 2
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Contents
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Equipment
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ScanningaSpace
1)Prepareforyourvisit
2)Stagethesite
3)Setupyourequipment
4)Scanthespace
Startscanning
Choosethenextscanlocation
Markwindows&mirrors
FAQ(FrequentlyAskedQuestions)
Scanningmultiplefloors
Tipsformultiplefloors
Finalchecks
5)UploadtoCloud
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CommonIssues
CaptureAppErrors&Warnings
OtherIssues
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MatterportCaptureApp
HomeScreen
EditModels
Sidebar
Settings
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MatterportProCamera
Diagrams
Symbols
LCDScreenErrorMessages
Care
Firmware
HardwareSpecifications
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GovernmentCompliances
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Warranty
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ContactUs
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UserGuide-ScanaSpace(Camera&Capture) 3
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Equipment
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Included
Required
Optional
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MatterportProCamera
Thequickreleaseadapter
plateisattachedtothe
bottomofthecameraand
cannotberemoved.
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Powercharger
Transformerwith
connectiontocameraand
powercordtothewall.The
powercordcanbeswapped
foranothercordbasedon
yourlocaloutlettype(North
America,UK,EU,etc).Refer
tochargerspecificationsfor
moreinformation.
Mustbepurchasedseparately
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Paddedcameracase
Tip-theboxthe
MatterportProCamera
shippedinalsomakesa
goodcase.
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iPadcarryingcase
Tripodwith3/8-16
mount
Ratedfor10lbor
more.
Donotuseathread
adapterasitcanmake
thecameraunstable.
Donotuseball-joint
headsortripodheads
withahandle.
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Quickreleaseclamp
(3/8-16)
Seerecommendedequipment
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Apple®iPad™
Seelistofsupported
models
-128GBmodel
recommended
-8GBcurrentfree
space(checkspace)
-MostrecentiOS
version
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MatterportCaptureapp
FreeonAppleAppStore
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UserGuide-ScanaSpace(Camera&Capture) 4
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ScanningaSpace
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1)Prepareforyourvisit
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Downloadtheapp
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TurnontheiPadanddownloadtheMatterportCaptureappontheAppStore.
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ChargecameraandiPad
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MakesureyourMatterportProCameraandiPadarefullycharged.
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Ittakes4.5hourstofullychargethecamera.
Acameracanscan8to10hourscontinuouslyonafullcharge.
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Toseethecurrentbatterylevel,turnthe
cameraonbypressingthepowerbuttonand
checktheLCDdisplay.
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Youcanalsopressthebuttonbelowthepower
button.Thisdisplaysthebatterylevelonthe
LCDwithoutturningonthecamera.
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IfyourcameradoesnothaveanLCDdisplay,
firstconnecttothecamera’sWiFi.Thenopen
MatterportCaptureontheiPadtoseethe
camera’scurrentbatterylevel.
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UserGuide-ScanaSpace(Camera&Capture) 5
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CheckavailablespaceoniPad
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Werecommendatleast8GBoffreespaceontheiPadtoscanseveralspaces
andkeepagenerousmarginforyouriPad.
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Mostpropertiescanbecapturedin100scansorless,whichisabout2to3GB.
Ifyoursiteisparticularlylarge(bynumberofscans)thenjudgeappropriately.
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TochecktheavailablestoragespaceonyouriPad,firstopenSettingsiniOS(greygearicon).
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TapGeneral>Storage&iCloudUsage.
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TapManageStoragefordetailsabouteachapp’susage.
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UserGuide-ScanaSpace(Camera&Capture) 6
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DeletingmodelsfromMatterportCapture
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IfyouneedtodeleteoldmodelsfromMatterportCapture:
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Beforedeletingamodelrememberto:
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- Markallwindowsandmirrors
- Trimexcessforacleanlook
- Scantheentirespaceasdesired
- UploadtoMatterportCloudforprocessing
- ReviewtheModelinDollhouseandFloorplanViewforacleanlook
- TourthemodelinShowcaseandcheckforinvisibleobstacles
- TourmodelcompletelyinWorkshop'sMeshViewtocheckwindow
andmirrormarkings,trimmarkings,doorsthatmightblock
movement,andmissingareasthatmightneedrescanning.
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IfyoudeleteamodelfromyouriPad,youCANNOTrecoverit.
Ifthereisanissueyouwillhavetogobackandrescanthespace.
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DeletingamodelfromtheMatterportCaptureappdeletestherawscandataforthatmodel.
ThefinalprocessedmodelisstillavailableinMatterportCloudforeditingandsharing.
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Donotdeletemodelsprematurely.Onlydeletemodelsyou’veuploaded,edited,shared,and
yourcustomersarecompletelyhappywith.
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TodeleteamodelfromyouriPadopenMatterportCaptureandtapEdit>(tapthemodelto
delete  )>Delete>DeleteItem.Theappwillwarnyouifthemodelhasn’tbeenuploadedyet.
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WerecommendagainstrelyingonAppleiCloudtobackupyourscandata.
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UserGuide-ScanaSpace(Camera&Capture) 7
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2)Stagethesite
Preparethespace
-Clean,organize,andarrangethespaceasyouwantittoappearinthefinalresult.
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-Hideanythingyoudon’twantseensuchaspersonalorprivateitems.
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-Keepdoorscompletelyopenorclosedforthedurationofthescan.
- Acloseddoorshouldmeanthatyouaren’tscanningthatroom.
- Usedoorstopstoavoidunintentionalmovement.
- Ifyouneedtopropadoordosoata45°angle.
Avoidmodificationswhilescanning
-Donotmoveanyobjectswhilescanning(chairs,doors,furniture,etc).
-Keepoutmovingobjectslikepetsandpeople.
Adjustlighting
-Turnonallthelightsyouwantbeforestarting.
- Makesurethespaceiswelllit.Youcan’tscanadarkroom.
- Avoidcastingashadowofthetripodorcamera.
- TheMatterportProCameracomeswithHDR(highdynamicrange)tohelp
balanceunevenlighting,butit’sbesttoavoidextremelightdifferences.
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-Minimizebright,directsunlightintothepropertywhenpossible.
- Timeyourvisitappropriatelyoruseshades.
- Spaceslitbybrightsunlightcanbescannedbutcanresultinpoor3Dgeometry
(holesintheFloorplanVieworDollhouseView).
- Donotperforma3Dscanindirectsunlight(outsideorpointedatthesun).
Planyourpath
-Walkthroughthespaceandmakeaplanofwhereyouwillplacethecamera.
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-Makeadditionalscansatpointsofinterestwherevisitorswantmoredetails.
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- RefertoChoosingthenextscanlocation  formoredetails.
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UserGuide-ScanaSpace(Camera&Capture) 8
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3)Setupyourequipment
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Mountthecamera
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Openthetripodandadjustthelegssothemiddleofthecameralensesisatapproximatelyeye
level(5ft6inor1.67m).Remembertolockthetripodlegs.
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Attachthequick-releaseclamptothetripod.Makesurethetripodisaslevelaspossible.
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Usealeveloreyeballitthebestyoucan.Checkthatalltripodlegsarethe
samelength.Spinthecameramanuallytoensurealevelcamera.
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Mountthecamerabyslidingtheadapterplate(onthebottomofcamera)intothequickrelease
clamponthetripod.Tightentheclamptoensureastrongconnection.
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Checktheconnectionperiodicallywhilescanningasite.Theclampmay
becomelooseandcausethecameratofall.
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Visitsupport.matterport.comforalistofrecommendedtripodsandmounts.
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UserGuide-ScanaSpace(Camera&Capture) 9
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Turnonthecamera
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Pressthepowerbuttononthebackof
thecamera.Waitforittoturnsolid
blue.Thiscantakeuptoaminute.
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WhentheWiFisymbolstartsblinking
youarereadytoconnectthecamerato
theiPad.
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ConnectcameratoiPad
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GotoyouriPadsettingsandturnonWi-Fi.Bluetoothisnotnecessary.
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InChooseanetwork…tapon“Matterport[SerialNumber]”.Thecamera’sserialnumberis
locatedonthebottomofthecamera.
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OpenMatterportCapture.Youshouldseethecamera’snameandbatterylifeindicator.
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Youarenowreadytoscan!
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UserGuide-ScanaSpace(Camera&Capture) 10
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