Maxview Roam Campervan Assembly Instructions

Installation & User Instructions
MXL056
UK contact:
Helpline: [phone]
Email: suppor[email protected]o.uk
Web: www.maxview.co.uk
Maxview reserve the right to change specifications without prior notice
9111441 Iss 3
Roam Campervan
We have partnered up with one of the largest
suppliers of Wi-Fi products worldwide.
Maxview Roam Powered by
This manual provides information on how to control the Roam Router using your devices
internet browser. Most of these functions can be completed easier and faster using the
Maxview Roam App. See the Roam App instruction manual for more information.
Maxview Address:
Maxview Ltd, Garage Lane, Setchey, King’s Lynn, Norfolk. PE33 0AT. UK

Contents
Record your Purchase
Please fill in the details below once purchased. This information will be required in the unlikely event of a fault
occurring with this system.
SERIAL NUMBER
2. Record your Purchase
3. Product Contents
3. Tools Required
3. Choosing a Service Provider
4. Accessories
Installation Instructions
6. Positioning your Roam
6. Important Antenna Installation Information
7. Fitting the Antenna
9. Inserting Sim Card
10. Router Installation
Router - Getting Connected and Basic Functions
12. Get to know your Router
13. Getting Online
15. Factory Reset
Router - Advanced Functions and Changing Router
Settings
17. Connecting to the Web User Interface
19. Logging out of the Web User Interface
Router - Changing the Primary Internet Source
from 3G/4G to Wi-Fi
21. Changing the Primary Source
24. Changing the Routers LAN IP Address
Router - Other Functions
26. Managing and Removing Wi-Fi Connections
26. Changing Wi-Fi SSID (name) and Password
28. Entering SIM PIN
29. Controlling Data Usage & Other Functions
30. Router Firmware Update
Additional Information
31. General Safety Warnings
31. Terms and Conditions
32. Maintenance
34. 2 Year Guarantee
36. Troubleshooting & FAQ’s
37. Notes
40. Specifications
40. Certification and Environment
Introduction
Thank you for purchasing this product, should you have any difficulty using your
Roam Campervan Mobile 3G/4G Wi-Fi System please contact our friendly Customer
Helpline on [phone] or email [e-mail].
SSID
PASSWORD
See page 12 to see where you can find this information.
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Product Contents
A. Omni-directional Roof Mount
Antenna with SMA connectors*
B: No. 6 Screws x 3
C. 1.5m Ethernet Cable
D: 2m SMA Extension Cable**
E. 12V Vehicle Power Supply
*White or Black Plastics
F. Internal Wi-Fi Antenna
G. Router Mounting Bracket and Fixing Kit
H. SIM Adaptors Kit
I. Fixing Template
J. Roof Clamp
K. 3G/4G Wi-Fi Router
A
CF
H
B
J
E
Tools required
- Power Drill
- 2.5mm Drill Bit
- 25mm Hole Saw
I
Choosing a Service Provider
To use the Maxview Roam Campervan, you will need a suitable data SIM card (sold separately)
The Maxview Roam is unlocked, so you can use any service provider.
The best package will depend on many factors such as data usage, budget, location of travel and
usage habits, however pre-paid data plans are usually more cost effective.
- Cross Head Screwdriver
- Hack Saw
- File/Emery Paper
- Surface Cleaner
- 27mm Spanner (M18)
For fitting option - See page 7
!
J
3
D
GK
** Not included in all product variants

Roam Extension Cables
Extension cables can be purchased
separately to allow a flexible
mounting position to the router.
1 metre MXL050/EXT1
2 metres MXL050/EXT2
3 metres MXL050/EXT3
5 metres MXL050/EXT5
Accessories
Sold separately
4
Roam 230V PSU
230V ac to 12V dc Power Supply Unit
to power a Roam. For indoor use only.
MXL050/PSUUK
Weatherproof Socket with SMA Connectors
The Weatherproof Socket provides an external entry
point into the side of any vehicle. Available with 2
SMA connections, making it ideal when using the
Roam Antenna with the Roam Bracket Fixing Kit
(See left) to allow for a temporary connection or
where entry into the roof is not possible.
It can also be used for other applications where an
external SMA connection is required.
B2016

Installation Instructions
5

Positioning your Roam Campervan
Distance between Router and Antenna
For best performance, we recommend mounting the router in close proximity to the roof mounted
antenna. For best performance, do not use extension cables that are no longer than neccessary.
Roof Antenna Position
We recommend leaving 30cm gap from obstacles around the antenna to avoid interference issues
and mounting on a horizontal flat roof.
Router Wi-Fi Antenna Space (Ref page 10)
The internal router can be mounted in a horizontal or vertical orientation. However, bear in mind that the Wi-Fi
antenna should be vertical for maximum performance. You must leave enough space for this.
Power Supply
The router comes with 12V cigarette adaptor. You should ensure your router power supply can reach your
preferred power source.
1. The 3M seal provides a permanent installation.
The adhesive is extremely strong and the antenna is
not designed to be removed. Please ensure you are
completely happy with your antenna’s position and
orientation before installation.
2. The Roam antenna is designed to be mounted
directly to a horizontal, flat and smooth surface such
as GRP (Glass Reinforced Plastic) with the coaxial
cables passing directly through the roof underneath
the centre of the antenna. The standard installation is
designed for roof thicknesses from 10mm up to 50mm.
6
Important Antenna Installation Information
10 - 50mm

Fitting the Antenna
These instructions are for the standard through-the-roof installation as supplied.
1. Once you have a suitable position for the antenna,
cut out the supplied template. Use to mark the 25mm
centre hole position and mark the outside of the
antenna.
2. At the marked centre position, drill a 2.5mm pilot
hole through the roof. Use a 25mm hole saw to drill
out the centre hole through the roof.
Tidy up the hole to remove swarf and sharp edges.
3. Use the Antenna clamp to gauge the depth of the
roof. The best way to do this is to sit the Antenna
clamp upside down through the hole. Then, from the
inside, mark on the clamp where the clamp passes
through the ceiling and into the vehicle.
3A. Please Note. Alternative Nut and Washer option
for thin metal roof applications is supplied. If this is
better suited for your application ignore step 3 & 4.
4. Remove the clamp and cut the clamp shaft to the
correct length. The correct length for your installation
will be the roof depth minus 3mm. This will ensure
the clamp does not bottom out on the antenna when
tightened.
E.g. If roof depth is 30mm. The clamp shaft should be
cut 27mm along the shaft.
7
B. Roof line
A. Cut line
A B
Front of vehicle

5. Clean the surface where the antenna will be
installed, ensuring it is free from debris and grease.
6. Pass the cables through the hole and remove the
self-adhesive backing from the 3M seal. Pass the
cables through the roof and position the antenna
making sure it’s facing the front of the vehicle -
Please reference Picture 7 below.
IMPORTANT - Ensure the position of the
antenna is central to your markings,
as once stuck down, the antenna is not
designed to be removed.
7. Press firmly around the edges of the antenna to
ensure a watertight seal has been achieved.
8. From the inside of the vehicle, attach the clamp
and turn clockwise onto the thread protruding from
the bottom of the antenna. Continue to turn until the
clamp is compressing the seal underneath the
antenna. Once in position, use 1 x No.6 Screw to
secure the clamp in position.
8
Front of vehicle
!
Please note
white shown
for application
purposes only
8A. If using the Nut and Washer Option (ref page 7)
please tighten and secure with a 27mm Spanner.

1. Use pin to firmly press on SIM eject button. This is
located next to the SIM slot. It is not necessary to
apply force to the SIM tray itself. This may damage
the router.
Inserting Sim Card
9
3. Insert the SIM tray back into the router. The metal chip should still be facing upwards and the SIM text on
the front of the tray should be the correct way up. The tray should push into the slot without resistance, until it
is fully inserted.
The SIM is now inserted.
!
Slot
3. Remove the SIM tray and lay the standard size SIM card flat with the metal chip face facing up. Ensure it is in
the correct orientation and sitting completely flat in the holder.
You can convert a Micro or Nano SIM Card to the standard size using the SIM Card Adaptor Kit included.
✓ ✓✶✓✶
Nano
Micro
Standard
✶

4. Connect the 12V power lead or the 230V PSU
(available to order separately) and route the lead to
your power source.
5. Place the router into the mounting bracket.
The router can be removed from the bracket at any
time to change the SIM card as required.
6. The installation is now complete. You may
wish to tidy up cable routing to suit your installation.
2. Join the Antenna’s Coaxial Cables to the 2m
Extension Cable. Then attach the joined cables to the
Router to the 2 connectors marked Mobile’. Note the
order of the cables does not matter.
All connections should be kept inside the vehicle.
IMPORTANT - To prevent damage take
care to ensure the centre pins are
aligned before attaching the connector.
3. Attach the Wi-Fi antenna to the connector marked
Wi-Fi. This is marked ‘Wi-FI’. This should be positioned
so it is vertical.
!
!
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1. Position router bracket and mark hole positions.
Depending on material, drill a pilot hole or use a
bradawl. Mount the router mounting bracket to the
surface using the 2 x No.6 Screws provided.
Note: Make sure the ‘Maxview Logo’ is
horizontal and in the correct orientation.
IMPORTANT - Be careful when placing the Routers
location that it is not too close to other electrical
control devices. Mounting too close can cause the
router to malfunction.
Router Installation
The optimum positioning for the WiFi antenna on the
Roam router is pointing directly upwards. However,
the unit can be fitted with the antenna at a 45° or 90°
angle, or pointing downwards or forwards.
This may have a small detrimental effect on the
signal strength, which will become more significant
at greater distances from the router. However, for
leisure vehicle applications, this will likely only cause
a negligible drop in performance.
!
!

Getting
Connected
and Basic
Functions
Router
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12
Left View
Right View
Mobile signal strength indication LEDs
Mobile network type LEDs
WAN LED
SIM Holder
Power Socket
Reset Button
LAN LED
Wi-Fi Antenna
Connector
Roam Antenna
Connector 1
Roam Antenna
Connector 2
Power LED
Ethernet
Ports
Get to know your Router
Credential Router Sticker (Located on the reverse of the router).
SERIAL: XXXXXXXXXXX
IMEI: XXXXXXXXXXX
LAN MAC: XXXXXXXXXXX
WIFI SSID: RUTXXXXXX
PASSWORD: XXXXXXXX
BATCH No. xxxx
QR CODE See page 14 for details.
Serial
Number
Password
Code
Wi-Fi
I.D
RUT241 XXXXXXXX

Getting Online
Now your Roam is installed and you have inserted the SIM card, it’s time to get connected. To do this, you will
need to be using a device which can connect to a Wi-Fi network such as a smart phone, Smart TV, tablet or
laptop.
1. Turn on router and allow 2 to 3 minutes for the router to boot.
When ready, the router name will be visible in your devices Wi-Fi settings.
There are 2 methods of connecting your device to the routers Wi-Fi network.
• Option A – Using device settings
• Option B – Using QR Code
Option A: Device Settings
1. Navigate to your devices Wi-Fi
settings and view available Wi-Fi
networks.
2. The Roam router will be
displayed as RUT241_XXXX.
The last 4 characters will be
unique to your Roam router.
If more than one Roam is being
used within close proximity, the
Wi-Fi network name is displayed
on the back of the router.
See page 12 for code.
3. Once you select this network,
you must enter the password. This
is also printed on the back of the
router.
See page 12 for code.
4. You are now connected and can
begin using your Roam.
Note: Password is case
sensitive.
!
13

Option B: QR Code
1. If your device is able to read QR codes (Android 9 or newer and IOS 11 or newer), simply point your device
camera at the QR code on the back on the router. When prompted, select ‘join’. Your device will automatically
connect to the Roam router.
That’s it! You are now connected to the secure Wi-Fi hotspot of your Roam Router.
The Wi-Fi network name and password will remain the same as those listed on the back of the router.
The above processes can be repeated to connect up to 50 devices to the same network simultaneously.
!
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15
Factory Reset
At any time, the Roam router can be reset to its factory settings using the reset button on the side of the router.
This will restore all settings on the router, including:
• Router SSID (network name) and password to those listed on the back of the router.
• Web User Interface to the username and password listed on the front of the router.
• All custom settings will be deleted, including any Wi-Fi connections you may have added.
2. Hold for 6 seconds, until all of
the green LEDS on the side of the
router are on.
Once released all 5 signal strength
LED’s will flash together.
This indicates the start of the reset
process.
3. Allow 3 minutes for the router
to reset. Once reset the Wi-Fi
network will be visible and
available to connect to.
Connecting to a device using an Ethernet Cable
If your device does not support Wi-Fi or you would like to maximise the reliability of your connection, you can
access the Roam internet connection by connecting the Ethernet Cable between the LAN ports on the router
and your device. Possible applications for this include some Smart TV’s and desktop computers.
To do this, simply connect the Ethernet cable to the router and your device. If necessary, navigate to your
devices LAN settings and follow the prompts.
1. To complete the factory reset,
press and hold down the reset
button with the supplied pin
needle.
Note: If you don’t hold
long enough, the router
will restart but not reset.
!
When the ethernet is in use other devices can still connect to the router using Wi-Fi
!

Advanced Functions
and Changing
Router Settings
Router
For most users changing these settings is not
necessary. We only recommend accessing and
changing settings in the Web User Interface if
necessary and we do not recommend
changing settings which have not been
outlined in this booklet.
Did you know?
The functions in this section
can be completed easier and
faster using the Maxview
Roam App.
See the Roam App instruction
manual for more information.
16

17
All of the settings and functionality of the Roam router are changed using the Web User Interface. This can be
accessed using a browser when your device is connected to the Roam Wi-Fi network. The Roam router is very
powerful and there are many settings in here which can be adjusted to suit your requirements.
For most users, changing these settings is not necessary. We only recommend accessing and changing settings
in the Web User Interface if necessary and we do not recommend changing settings which have not been
outlined in this booklet.
Connecting to the Web User Interface
1. Whilst connected to the router,
browse to 192.168.1.1 in your
web browser. This can be done
on any device with an internet
browser and a connection to the
Roam Router.
2. You will first be prompted to
enter the Web User Interface user
name and password. The default
details are printed on the rear of
the router.
3. On first use, you will be
required to update the password.
The new password must be a
minimum of 8 characters and
contain at least one upper case
letter, one lower case letter and
one number.
These are different to the
Router Hotspot SSID and
Password.
Advanced Functions and Changing Router Settings
!
After completing this
change, the original
credentials listed on the
front of the router will no
longer work. If you forget
your password, you will
need to complete a
factory reset to reset to
the original credentials.
!
When using the Web UI, we recommend using the Google Chrome browser.
!

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4. When accessing the Web User Interface for the first time, you will be offered the chance to use the Set Up
Wizard. This can be used to set up the router’s most relevant parameters, such as changing the hotspot
username and password.
5. You will now have access to the router’s dashboard. This page displays useful data such as mobile, system
and wireless data. Unless necessary, we do not recommend changing any of the dashboard settings.
Competent users can navigate through other settings, however we recommend skipping the Set Up
Wizard as it is not strictly necessary to change any of these settings. For most users we recommend
skipping the installation by selecting ‘Skip Wizard’.
!

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Logging out of the Web User Interface
Once you have finished using the Web User Interface, you should log out. We recommend doing this every time
you have finished using the Web User Interface.
1. Select ‘Log Out’ in the top right hand corner and
confirm you wish to log out.
2. Once you have logged out you can now close the
web browser tab and continue to use the Roam X.

Changing the
Primary Internet
Source from 3G/4G
to Wi-Fi
Router
Did you know?
The functions in this section
can be completed easier and
faster using the Maxview
Roam App.
See the Roam App instruction
manual for more information.
20