Maytag MDE2400AY Series User manual

Compact Dryer This Base Manual covers general information
Refer to individual Technical Sheet
for information on specific models
This manual includes, but is
not limited to the following:
MDE2400AY*
Service
This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
16023432
Revision0
©2004 Maytag Services

2 16023432 Rev.0 ©2004 Maytag Services
Important Notices for Technicians and Consumers
Maytagwill notbe responsiblefor personalinjury orproperty damagefrom improperservice procedures.Pride and
workmanshipgo into everyproduct toprovide our customerswith qualityproducts. Itis possible,however,thatduring
its lifetime a product may require service. Products should be serviced only by a qualified service technician who is
familiarwith the safetyprocedures required inthe repair andwho is equipped with theproper tools, parts,testing
instrumentsand theappropriate serviceinformation. IT IS THE TECHNICIANS RESPONSIBILITY TO REVIEW ALL
APPROPRIATE SERVICEINFORMATION BEFORE BEGINNING REPAIRS.
!WARNING
Toavoid riskofsevere personalinjury ordeath, disconnectpowerbefore working/servicingon applianceto avoid
electrical shock.
To locate anauthorized technician, pleaseconsult your telephonebook or thedealer from whomyou purchased this
product. For further assistance, please contact:
Customer Service Support Center
CAIRCenter
Web Site Telephone Number
WWW.MAYTAG.COM ............................................. 1-800-688-9900
CAIR Center in Canada ........................................... 1-800-688-2002
AmanaCanadaProduct ........................................... 1-866-587-2002
Recognize Safety Symbols, Words, and Labels
DANGER!
DANGER—ImmediatehazardswhichWILL resultinseverepersonalinjuryordeath.
WARNING!
WARNING—Hazardsorunsafepracticeswhich COULDresultinseverepersonalinjuryordeath.
CAUTION
!
CAUTION—Hazardsorunsafepracticeswhich COULDresultinminorpersonalinjury,productorproperty
damage.
Important Information

©2004 Maytag Services 16023432 Rev.0 3
ImportantInformation .................................................... 2
ImportantSafety Information ......................................... 4
GeneralInformation
ModelIdentification .................................................... 8
SerialLabel Location ................................................. 8
ModelNomenclature .................................................. 9
TroubleshootingGuide Location................................. 9
ModelSpecifications.................................................10
Troubleshooting
TroubleshootingGeneral Symptoms .........................11
ComponentElectricalTesting
Thermistor Resistance ..............................................12
HeaterCheck IncludingThermostats ........................12
Motor Check .............................................................12
ResetableThermal Fuse andHi Limit .......................12
ThermistorCheck .....................................................13
DoorSwitch Check ...................................................13
TopRemoval .............................................................14
ThermostatRemoval .................................................14
BackCover andVentTube Removal .........................14
HeaterRemoval ........................................................15
WiringConfiguration..................................................15
ConsoleRemoval ......................................................16
CircuitBoardRemoval ..............................................17
FrontPanel/Door/Door Switch/DrumGlideRemoval .18
DriveBeltRemoval....................................................20
DrumRemoval ..........................................................21
RearSealRemoval ...................................................22
Motor/BlowerRemoval ..............................................22
DoorReversal ...........................................................24
AppendixA
InstallationInstructions.............................................26
Appendix B
UseAnd Care ...........................................................39
Table of Contents

4 16023432 Rev.0 ©2004 Maytag Services
Important Safety Information
WARNING
!
To avoid risk of fire, electric shock, serious injury, or death when using your dryer, follow these basic precautions:
21.Always readand follow
manufacturer’sinstructions on
packagesof laundryaids. Heed
allwarnings orprecautions.To
reducerisk ofpoisoning or
chemicalburns, keep products
away from children at all times,
preferably,in a lockedcabinet.
22.Neveroperate dryerwithguards
and/orpanelsremoved.
23.Do notoperate dryerwith
missing or broken parts.
24.Do not bypass safety devices.
25.Keep areaaround theexhaust
openingandadjacent
surroundingareasfreefrom
accumulation of lint, dust, and
dirt.
26.Interior ofdryer andexhaust duct
shouldbe cleanedperiodically
byqualifiedservice personnel.
27.Dryer willnot operatewith
loadingdooropen. DONOT
bypass door safety switch by
permittingdryer tooperate with
dooropen. Dryerwill stop
tumblingwhen dooris opened.
Do not use dryer if it does not
stoptumbling when door is
openedor startstumbling
withoutpressing orturning the
STARTmechanism.Remove the
dryerfrom use andcall
theservice person.
28.Removelaundry immediately
after the dryer stops.
29.ALWAYS follow the fabric care
instructions supplied by the
garmentmanufacturer.
1. Readallinstructions before
usingdryer.
2. Installdryeraccording to
InstallationInstructions. Referto
theGrounding Instructionsin the
InstallationInstructions for
propergroundingof thedryer.
3. Do not dry articles that have
beencleaned in,washed in,
soaked in, or spotted with
gasoline,dry-cleaning solvents,
orotherflammable orexplosive
substances. Vapors could ignite
orexplode.
4. Do not use dryer to dry clothes
whichhave tracesof any
flammable substance, such as
vegetableoil, cookingoil,
machineoil, flammable
chemicals, thinner, etc., or
anythingcontaining waxor
chemicals, such as mops and
cleaningcloths. Flammable
substances may cause fabric to
catch fire by itself.
5. Do not store or use gasoline or
otherflammablevaporsand
liquids near this or any other
appliance.
6. Do not allow children to play on
orin dryer.Close supervisionof
childrenis necessary when
dryer is used near children, a
safetyrule for allappliances.
7. Beforedryerisremoved from
serviceordiscarded,remove
doorsto dryingcompartment.
8. Do not reach into dryer if
cylinderisrevolving.
9. Do not install or store dryer
where it will be exposed to water
and/orweather.
10.Donot tamper withdryer
controls.
11.Do notrepair orreplace anypart
ofdryer or attemptany service,
unlessspecifically recommended
inuser-maintenance instructions
orinpublished user-repair
instructionsthat you understand
and have skills to carry out, if you
area consumer.
12.To reduce risk of electric shock or
fire, do not use extension cords or
adapters to connect dryer to
electricalpower source.
13.Use the dryer only for its intended
purpose,drying clothes.
14.Alwaysdisconnect dryer from
electricalsupply before
attemptingany service.
Disconnectpower cordby
grasping the plug, not the cord.
15.Do not use heat to dry articles
containingfoamrubber or
similarlytextured rubberlike
materials.
16.Always clean the lint filter after
every load.Alayer of lint in the
filterreduces dryingefficiency and
prolongsdrying time.
17.Useonly fabric softenersor
products to eliminate static that
areappropriatefor automatic
dryers.
18.Keep your dryer ingood condition.
Bumpingor droppingdryercan
damagesafety features.If
damageoccurs,have dryer
checkedby qualifiedservice
technician.
19.Replacewornpowercords and/or
looseplugs.
20.Do not tumble fiberglasscurtains
anddraperies unlessthe label
says it can be done. If they are
dried, wipe out the cylinder with a
dampcloth toremove particles of
fiberglass.
Save These Instructions

©2004 Maytag Services 16023432 Rev.0 5
Electrical Service Information
Electrical Dryers
• 240 VAC, 60 Hz, 30 Amps,
3–wireor 4–wire installations
About Ground Wires
In the event of an electrical short circuit, a ground wire
reduces the risk of electric shock by providing an escape
wirefor the electriccurrent.
Standard accepted color coding for groundwires is green
or green with a yellow stripe.
Groundingwires andwirescolored likegrounding wires
are NOTto be used as current carrying conductors.
WARNING
!
To reduce the risk of fire, electric shock, serious injury
ordeath, allwiring andgrounding must conformwith
the latest edition of the National Electric Code, or the
CanadianElectrical Code,and such local regulations
as might apply. It is the customer’s responsibility to
havethe wiringand fuses checkedby aqualified
electrician to make sure your home has adequate
electricalpower tooperate the dryer.
WARNING
!
To avoid risk of personal injury or death due to
electrical shock:
•Observe all local codes and ordinances.
• Disconnectelectrical power tounit before servicing.
• Groundappliance properly.
• Check with a qualified electrician if you are not sure
thisappliance is properlygrounded.
• DO NOT ground to gas line.
• DO NOT ground to cold water pipe if pipe is
interrupted by plastic, non-metallic gaskets, or other
insulating(non-conducting) materials.
• DONOT modify plug onpower cord. Ifplug does not
fitelectrical outlet, have properoutlet installed
byqualified electrician.
• DONOT have a fusein the neutralor ground circuit.
A fuse in the neutral or ground circuit could result in
an electrical shock.
• DO NOT use an extension cord with this appliance.
• DO NOT use an adapter plug with this appliance.
• DONOT pinchpower cord.
WARNING
!
To reduce the risk of fire and exposure to combustion
gases, the dryer MUST be exhausted to the outdoors.
DONOT exhaust dryerair intoa window well,gas vent,
chimneyor enclosed, unventilatedarea, suchas an
attic, wall, ceiling, crawl space under a building or
concealedspace ofa building.
Important Safety Information

6 16023432 Rev.0 ©2004 Maytag Services
Important Safety Information

©2004 Maytag Services 16023432 Rev.0 7
Important Safety Information

8 16023432 Rev.0 ©2004 Maytag Services
Model Identification
Completeregistration cardand promptlyreturn. If
registration card is missing:
• ForMaytag product call1-800-688-9900 or visit the
Web Site at www.maytag.com
• For productin Canadacall 1-866-587-2002or visitthe
WebSites at www.maytag.com or www.jennair.com
Whencontacting provideproduct information locatedon
ratingplate. Recordthe following:
ModelNumber: ___________________
ManufacturingNumber: ___________________
Serialor S/NNumber: ___________________
Dateof purchase: ___________________
Dealer’sname andaddress: ___________________
Serial Label is located in the lower center of the door
openingand back panel.
Service
Keepa copy ofsales receiptfor future referenceor in
casewarranty serviceis required.To locatean authorized
servicer:
• ForMaytag product call1-800-462-9824 or visit the
Web Site at www.maytag.com
• For productin Canadacall 1-866-587-2002or visitthe
Web Site at www.maytag.com
Warrantyservice mustbe performedby anauthorized
servicer. Wealso recommendcontacting anauthorized
servicer,if serviceis requiredafterwarranty expires.
Parts and Accessories
Purchasereplacement partsand accessoriesover the
phone.To order accessoriesfor yourproduct call:
• ForMaytag product call1-800-462-9824 or visit the
Web Site at www.maytag.com
• For productin Canadacall 1-866-587-2002or visitthe
WebSites at www.maytag.comor www.jennair.com
Extended Service Plan
Weoffer long-termserviceprotection forthis newoven.
• Dependability PlusSM Extended Service Plan is
specially designed to supplement Maytag’s strong
warranty.Thisplan coversparts,labor, and travel
charges.
Call1-800-925-2020for information.
General Information

©2004 Maytag Services 16023432 Rev.0 9
General Information
Compact Dryer Nomenclature
M D E 2 4 0 0 A Y W
Brand
M Maytag
Listing
W120V-60hz
Y 240V-60hz
Z Canada 240V-60hz
Y 220-240 V / 50-60 Hz
Feature Content
2400 Feature Package
Marketing Code
This identifies which
version of production the
unit is.
Color
WWhite
Q Bisque
Product Type
DE Dryer Electric
Troubleshooting Guide Location.

10 16023432 Rev.0 ©2004 Maytag Services
General Information

©2004 Maytag Services 16023432 Rev.0 11
Troubleshooting Procedures
!WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requirespower.
Will Not Run
Will not start or run:
• All wires are hooked up to their corresponding
terminals.
• Dryer is plugged in.
• Blown fuse or circuit breaker.
• Door switch functional...door closed. Check for
error code 3 (See Tech Sheet for code definition).
• Start/Pause switch functional.
• Control Board operational.
• Drive motor functional.
• Check motor capacitor.
Motor runs/ tumbler will not turn:
• Belt off or broken/damaged.
• Idler tension spring too weak or stretched.
• Idler pulley jammed or stuck.
Runs a few minutes and then stops:
• Lint buildup around drive motor.
• Low voltage present.
• Blower impeller blocked in blower
housing.
• Drive motor - start switch contacts stuck closed.
Blows fuses or trips circuit breaker:
• The amperage readings are at 240 volts. One line
will be 24 amps and the other line will be 21 amps.
The neutral line will be at 3 amps. If the above
amperages are present, then the house wiring,
fuse box or circuit breaker should be suspect.
• Shorted heating element to housing.
• Incorrect wiring or a wire shorting to ground.
• Drive motor winding shorting to ground.
Will Not Dry
Will not heat (motor runs):
• Open heating element.
• Hi-Limit trips easily or is open.
• Regulating thermostat trips easily or is open.
• Membrane switch open.
• Check Thermistor.
Improper drying/clothes wrinkled/ rough
texture/long dry time:
• Lint filter is not clean.
• Restriction in exhaust.
• Outside exhaust hood damper door stuck closed.
• Exhaust too long, too many elbows, flex ductwork
installed.
• Poor intake air available for the dryer.
• Incorrect tumbler speed. Tumbler belt slipping.
• Blower impeller bound; check for foreign material
in blower area.
• Customer overloading dryer.
• Check clothing labels for fabric content and cycle
selected.
• Clothes too wet due to insufficient spin out by
washer.
Will Not Shut Off
• Check Membrane Pad.
• Check Electronic Control Board.
Troubleshooting the electronic
control circuit:
• Check for miswiring of the electrical connector at
the electronic control board.
Noisy and/Or Vibration
• Thumping Check for loose tumbler baffle, rear
tumbler roller(s) worn or misaligned, out-of-round
tumbler or high weld seam on tumbler.
• Ticking Check for loose wire harness or object
caught in blower wheel area.
• Scraping Check for front or rear bulkhead felt seal
out of position or worn tumbler front bearings.
• Roaring Check for blower wheel rubbing on blower
housing or bad motor bearings.
• Popping or squealing sound.Check for a sticky
or frayed belt.

12 16023432 Rev.0 ©2004 Maytag Services
Troubleshooting Procedures
!WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requirespower.
Component Electrical Testing
Thermistor resistance 60k ohms.
Heater check including thermostats.
Disconnectharness and
test White wire Pin 2 on
HeaterRelay toBlue wire
Pin 1 on Power Relay.
Approx 26 ohms ± 5%
Red wire Pin 1 on
Heater Relay to
BlackwirePin2on
PowerRelay
Motor check.
CN2
1 2 3
Disconnect harness and
testWhitewirePin2toRed
wirePin1.Approx35ohms
±10%
Disconnectharnessandtest
Bluewire Pin 3to Whitewire
Pin2.Approx29ohms±10%
Resetable Thermal
Fuse
Less than 1 ohm HighLimitThermostat
Less than 1 ohm
Heater check.
To check the heating element only, disconnect the red
wire from the thermostat and check across the red wire
and the blue wire on the power relay. Heater resistance is
approximately 26 ohms. To check the heating element
and thermostats from the console, check across the blue
wire on the power relay and the white to the heater relay
withthe connector removed.
Heater Power
POWER HEATER
POWER HEATER
240VAC
Heater
Input

©2004 Maytag Services 16023432 Rev.0 13
Troubleshooting Procedures
!WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requirespower.
Thermistor check.
RemoveplugandtestfromRedwirePin1toWhitewire
Pin 6. Approx 60K ohms @ room temp.
CN1
6 5 4 3 2 1
Door Switch check.
Disconnect harness and test Blue wire Pin 2 to Blue
Wire Pin 4. Less than 1ohm
CN1
6 5 4 3 2 1

14 16023432 Rev. 0 ©2004 Maytag Services
To avoid risk of electrical shock, personal injury or
death; disconnect power to unit before servicing.
Disassembly Procedures
WARNING
!
Top Removal
1. Disconnect power supply to unit.
2. Remove 2 screws from dryer back.
3. Slide Top Cover to the rear of the dryer and separate
from cabinet.
Thermostat Removal
1. Disconnect power supply to unit.
2. Remove Top Cover.
3. Remove screws and Heater Shield.
4. Remove screws and Thermostats.
Resetable Thermal Hi-Limit
Fuse
Back Cover and Vent Tube Removal
1. Disconnect power supply to unit.
2. Remove 3 screws and Back Cover.
FRONT
OF
DRYER SLIDE

©2004 Maytag Services 16023432 Rev. 0 15
To avoid risk of electrical shock, personal injury or
death; disconnect power to unit before servicing.
Disassembly Procedures
WARNING
!
3. Pull Vent Tube from the exhaust port on the blower
outlet duct.
Heater Removal
1. Disconnect power supply to unit.
2. Remove Back Cover.
3. Slip Heater Harness from wire tie on the dryer back.
5. Remove 4 screws and Heater Assembly from dryer
back.
Wiring Configuration
4. Disconnect Heater Harness plug.
Main
Harness
Heater
Harness
Motor Harness
Retaining
C lips
View of the rear of the dryer cabinet
with drum removed showing proper
wire harness routing and location of
retaining clips.
Main
Harness
Heater
Harness
Motor Harness
Retaining
C lips
View of the rear of the dryer cabinet
with drum removed showing proper
wire harness routing and location of
retaining clips.

16 16023432 Rev. 0 ©2004 Maytag Services
To avoid risk of electrical shock, personal injury or
death; disconnect power to unit before servicing.
Disassembly Procedures
WARNING
!
6. Remove 2 nuts attaching heater element to cover.
Note: There are 2 washers between the heater
element housing and the heater cover.
Console Removal
1. Disconnect power supply to unit.
2. Remove Top Cover.
3. Snip wire ties on the Console wire harness.
CAUTION: Do not cut wire tie without having a
replacement on hand. Never reassemble
dryer without wire ties in place.

©2004 Maytag Services 16023432 Rev. 0 17
To avoid risk of electrical shock, personal injury or
death; disconnect power to unit before servicing.
Disassembly Procedures
WARNING
!
5. Unlatch the Console Blank.
6. Remove screw on front face and right side of
Console.
7. Roll Console forward to access wiring on circuit
board.
4. Remove screw inside the dryer attaching the Console
to the cabinet.
Circuit Board Removal
1. Disconnect power supply to unit.
2. Remove the dryer top.
3. Remove Console.
4. Remove 5 screws retaining the Circuit Board.

18 16023432 Rev. 0 ©2004 Maytag Services
To avoid risk of electrical shock, personal injury or
death; disconnect power to unit before servicing.
Disassembly Procedures
WARNING
!
5. Lift Circuit Board from Console housing.
Front Panel/Door/Door Switch/Drum Glide
Removal
1. Disconnect power supply to unit.
2. Remove the dryer Top Cover.
3. Remove Console.
4. Remove the Toe Panel. Using a plastic Putty Knife or
large coin, disengage the latches located
approximately 2” in on both sides and in the center.
5. Remove 1 upper screw attaching the Door Hinge to
the Front Panel. Loosen but do not remove the 1
lower screw attaching the Door Hinge to the Front
Panel. Repeat this step for the lower hinge.
Remove
Loosen
6. Lift and remove door. Remove remaining hinge
screws.
7. Do not remove the 2 upper screws, opposite the
hinge side

©2004 Maytag Services 16023432 Rev. 0 19
To avoid risk of electrical shock, personal injury or
death; disconnect power to unit before servicing.
Disassembly Procedures
WARNING
!
8. Remove the 2 lower screws opposite hinge side.
9. Do not remove the center screw.
10.Remove 4 Front Panel retaining screws under Toe
Panel .
11.Remove 3 Front panel retaining screws located on
the top of the Front Panel.
12.Lift Front Panel from hanger tab on cabinet.
13.Disconnect the Door Switch wire harness.

20 16023432 Rev. 0 ©2004 Maytag Services
To avoid risk of electrical shock, personal injury or
death; disconnect power to unit before servicing.
Disassembly Procedures
WARNING
!
6. Lift Inlet Panel from dryer.
7. Remove 3 screws retaining Back Cover to cabinet.
8. Release tension on belt by moving Tension Pulley
toward the Drive Motor.
Drive Belt Removal
1. Disconnect power supply to unit.
2. Remove dryer Top Cover.
3. Remove Console.
4. Remove Front Panel.
5. Remove 3 screws attaching Blower Inlet Panel to
cabinet.
CAUTION: When reassembling Front Panel route the
Light Socket wire harness behind the Door Switch.
This prevents the harness from contacting the
rotating drum during dryer operation.
14.Service Front Drum Seal and Glides as needed.
SEAL
GLIDE