Medion FLAT PANEL LCD TFT MONITOR User manual

17 Inch TFT
Color Display
Operating Instructions
© 2007
All rights reserved.
This manual is protected by Copyright.
The Copyright is owned by Medion®.
Trademarks:
MS-DOS®and Windows®are registered trademarks of Microsoft®.
Pentium®is a registered trademark of Intel®.
Other trademarks are the property of their respective owners.
Medion® makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Medion®shall not be liable for errors contained herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this material.
Medion®assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Medion®.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this
document may be photocopied, reproduced, or translated to another language without the prior written consent of Medion®.
The information in this document is subject to change without notice.

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Contents:
Notes on these instructions ............................................................................................................... 1
Our Target Group............................................................................................................................. 1
Quality ........................................................................................................................................... 1
Service ........................................................................................................................................... 1
Purpose of use ................................................................................................................................... 1
Included Equipment ........................................................................................................................... 1
Safety and Precautions ...................................................................................................................... 2
Operating Safety.............................................................................................................................. 2
Point of use..................................................................................................................................... 2
Repair ............................................................................................................................................ 2
Intended Environment ...................................................................................................................... 3
Power Supply .................................................................................................................................. 3
Standards/Electro-Magnetic Compatibility ............................................................................................ 4
Ergonomics................................................................................................................................... 4
Electrical Safety ............................................................................................................................ 4
Important Additional Safety Instructions.............................................................................................. 4
FCC Compliance Statement................................................................................................................ 5
Declaration of Conformity ............................................................................................................... 5
Start-Up ............................................................................................................................................. 6
Mounting the Display Stand ............................................................................................................... 6
Preparations on Your Computer .......................................................................................................... 6
Supported Display Settings ............................................................................................................. 6
Display Properties.......................................................................................................................... 7
Connecting the Display ..................................................................................................................... 8
nConnecting Signal Cable.............................................................................................................. 8
oConnecting Audio Cable............................................................................................................... 8
pConnecting the Power Supply....................................................................................................... 8
Positioning of the Display .................................................................................................................. 9
Your posture ................................................................................................................................. 9
Working Ergonomics .....................................................................................................................10
Controls ........................................................................................................................................... 11
Setting the TFT Display .................................................................................................................... 12
How to operate the OSD menu..........................................................................................................12
Leaving the OSD menu ....................................................................................................................12
OSD Menu......................................................................................................................................12
Brightness / Contrast ....................................................................................................................13
Image Control..............................................................................................................................13
Color ..........................................................................................................................................14
OSD Control ................................................................................................................................14
Other..........................................................................................................................................15
Reset ..........................................................................................................................................15
Saving Energy .................................................................................................................................. 16
Service ............................................................................................................................................. 17
Troubleshooting ..............................................................................................................................17
Finding the problem ......................................................................................................................17
Check Connections and Cables........................................................................................................17
Troubleshooting ...........................................................................................................................17
Do you require additional Support? ....................................................................................................18
Precautions ...................................................................................................................................... 19
Recycling ......................................................................................................................................... 19
Specifications................................................................................................................................... 19
Guarantee ........................................................................................................................................ 20
Liability limitations ..........................................................................................................................20
Copying this manual ........................................................................................................................20
Pixel Defects on TFTs (LCD-Displays) .................................................................................................21

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Notes on these instructions
Please read through these operating instructions carefully and follow the instructions given. In this way you will
guarantee reliable operation and a long life for your TFT display. Always keep these instructions handy and
close by your TFT display. Keep the instructions and the packaging so that if you sell or give away your TFT
display you can give them to the new owner.
We have arranged these instructions so that you can quickly find the subject related information in the table of
contents. The purpose of these instructions is helping you operate your TFT display safely, quickly and easily.
Our Target Group
These instructions are intended for initial users as well as advanced users.
Quality
We focused on great features, ease of use and reliability in manufacturing your TFT display. The balanced
hardware and software concept offers you an advanced display design which will provide you a great deal of
pleasure for your work and entertainment.
Thank you for your confidence in our products. We are pleased to welcome you as a new customer.
Service
Service and support will be available every time you use your new TFT Display. Contact us, we will be glad to
help. This manual contains a separate chapter on the subject of service beginning on page 17.
Purpose of use
•This device is only suitable for use in dry, interior rooms.
•This device is only intended for private use. The device is not intended for operation in a heavily
industrial company. Use of the device under extreme environmental condition can result in damage to
it.
Included Equipment
Please check your new TFT Display for completeness. Notify us within 14 days after purchase if it is not
complete. With your TFT display you receive:
•1 - TFT display
•1 - Connection cable
•1 - 15-wired Sub-D cable
•1 - Audio cable
•1 - Stand
•1 - Guarantee card
•1 - Operating instructions

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Safety and Precautions
Operating Safety
•Do not allow children to play unattended on electrical equipment. Children may not always correctly
recognize danger.
•Keep the packing materials, such as foil away from children. The danger of suffocation could arise in
the case of misuse.
•Never open the housing of the TFT display (electric shock, short-circuit and the danger of fire)!
•Do not insert any objects through the slots and openings into the inside of the TFT (electrical shock,
short-circuit and the danger of fire)!
•Slots and openings in the TFT display are for ventilation purpose. Do not cover these openings, as
otherwise this may lead to overheating (overheating, danger of fire)!
•Never exert pressure on the display. This could break the display.
•An injury hazard exists when the display breaks. Wear protective gloves to pack the broken parts and
send them into your service center for proper disposal. Then wash your hands with soap, because it is
possible for chemicals to escape.
•Do not touch the display with your fingers or with sharp objects to avoid damage.
Please proceed as outlined in the Customer Service section:
•if the power cable overheats or is damaged
•if liquid has gotten into the display
•if the TFT display is dropped or the housing damaged
Point of use
•In the first hours of operation, new devices may emit a typical, unavoidable but completely harmless
smell, which will decline increasingly in the course of time.
We recommend you to ventilate the room regularly, in order to counteract the formation of the smell.
During the development of this product, we have made sure that the applicable limits are clearly fallen
below.
•Keep your TFT display and all units connected to it away from moisture and avoid dust, heat and direct
sunlight. Failure to observe these instructions can lead to malfunctions or damage to the TFT display.
•Do not operate your device in the open air, because external influences, such as rain, snow, etc. could
damage the device.
•Do not place any containers filled with liquid (vases or similar containers) on the device. The
container could tip over and liquid can impair electrical safety.
•Do not place any open sources of fire (candles or similar objects) on the device.
•Pay attention to sufficiently large clearances in the wall cupboard. Maintain a minimum clearance of
10 cm around the device for sufficient ventilation.
•Place and operate all units on a stable, level and vibration-free surface in order to avoid the TFT
display from falling.
•Avoid dazzle, reflections, extreme light/dark contrast in order to save your eyes and
ensure a pleasant, ergonometric work station.
•Take regulator breaks when working with your TFT display in order to avoid tension and
fatigue.
Repair
•Leave all repairs of your TFT display to authorized and qualified personnel only.
•Should a repair be necessary, please contact one of our authorized service partners only.

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Intended Environment
•The TFT display can be operated at an ambient temperatures of between +41°F and +95°F
(5° C to 35° C) and at a relative humidity of between 20% and 85% (without condensation).
•When switched off, the display can be stored at between -4°F and +140°F (-20° C - +60° C), up to the
maximum height of 39,000 ft (12,000 m) above sea level at a relative humidity of between 20% and
80% (without condensation).
•After transporting your TFT display please wait until it has assumed the ambient temperature before
connecting and switching it on. Extremely high variations in the temperature or humidity may result in
condensation forming on the inside of the TFT display which could cause an electrical short-circuit.
Power Supply
Please pay attention: Pats of the device are still live, even if the mains switch is switched off.
Pull the mains plug out of the socket, to interrupt the power supply to your TFT display or to
release the device from voltage completely.
•Operate your TFT display mains (power supply) only on grounded sockets with
AC 100-240V~/ 50-60 Hz. If you are not sure about the power supply at your location, check with
your power company.
•For additional safety we recommend use of an excessive voltage protection device to protect your
TFT display from damage resulting from voltage surges or lightning.
•To interrupt the TFT display from mains (power supply) disconnect the plug from the socket.
•To avoid power consumption when the device is switched off either pull out the power plug when the
device is not used or connect the device to a master-/slave power bar.
•The power socket must be in the vicinity of your TFT display and within reach of the power cables. DO
NOT stretch the power cables tightly to reach a power socket.
•If you use an extension cable, ensure that it fulfills the VDE requirements. Please ask your
electrician.
•You should lay the TFT Display cables in a manner that no one can trip or step on it.
•To avoid damage of cable do not place any objects or furniture on the cable.
•Use a master/slave power strip to avoid consuming electricity when the equipment has been switched off.

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Standards/Electro-Magnetic Compatibility
Your display fulfils the requirements for electro-magnetic compatibility and electrical safety specified in the
following standards:
EN 55022, EN 55024, EN 60950, EN 61000-3-2, EN 61000-3-3
UL60950 / CAN CSA 22.2 No 60950, FCC
•When connecting ensure that Guidelines for Electro-Magnetic Compatibility (EMC)are observed.
•Provide an interval of at least one meter from high-frequency and magnetic sources of interference
(television sets, loudspeakers, mobile telephones, etc.) in order to avoid malfunctions and data loss.
Ergonomics
•This display complies with all relevant regulations such as DIN EN ISO 9241-3, DIN EN ISO 9241-7 and
DIN EN ISO 9241-8.
•For ergonomic reasons we suggest not to use the base-color blue on dark subfonds. This would cause bad
readability and would increase eye strain.
•While working with displays you should take breaks periodically to avoid tension and fatigue.
•In order to save your eyes and to assure a convenient working area you should avoid glare, reflections
and strong contrasts on the display. For more detailed information on workplace ergonomics, see page
10.
Electrical Safety
EN 60950 Safety of information technology equipment.
•The connection of devices is limited to equipment that complies with EN60950 “Safety of information
technology equipment” or EN60065 “Audio, video and similar electronic apparatus. Safety
requirements”
•For U.S. / Canadian purposes: The PC should only be connected to equipment which complies with UL
60950 / CAN CSA 22.2 No 60950
Important Additional Safety Instructions
When using any electronic equipment, basic safety precautions should always be taken. Following the
guidelines below can reduce the risk of fire, electric shock and injury to person:
•Do not use this product near water (e.g., near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool).
•Avoid using a telephone/modem (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
•Do not use the telephone/modem to report a gas leak in the vicinity of the leak.
•Use only the power cord indicated in this manual. Do not dispose of batteries in a fire. They may explode.
Check with local codes for possible special disposal instructions.
•Keep batteries away from children at all times.

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FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment. Shielded interface cables, if any, must be used in order to comply with the
emission limits.
Declaration of Conformity
According to 47CFR, Parts 2 and 15 for
Class B Personal Computers:
We: Medion Aktiengesellschaft____________
(Name of the Responsible Party)
Located at: Gänsemarkt 16 – 18_________________
D-45127 Essen_____________________
Germany__________________________
(Address, City, State, Zip Code)
Fax : 0 201 / 81 081 – 227____
(Facsimile Number for conformity issues only)
Declare under sole responsibility that the product identified herein, complies with 47CFR Parts 2 and 15 of the
FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and
found to be compliant with the standards. Records maintained continue to reflect the equipment being
produced can be expected to be within the variation accepted, due to quantity production and testing on a
statistical basis as required by 47CFR §2.909. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation. The above named party is responsible for ensuring
that the equipment complies with the standards of 47CFR §§15.101 to 15.109.
Trade Name: Medion
Type or Model Number: MD 30717 VE
Party Responsible: MEDION AG
Executed on (Date), at (Place): 6th of February, 2007, Essen

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Start-Up
Note
Before start-up always read the Chapter "Safety and Precautions" on page 1ff.
Mounting the Display Stand
Mount the display stand as shown in the diagram. Perform this step before connecting the display.
(Ill.: Mounting the display stand)
Preparations on Your Computer
If you have operated your computer previously with a CRT display, it will be necessary for you to make a few
preparations. This is required when your previous display was operated with settings which are not supported
by your new TFT display.
Supported Display Settings
This TFT display supports the following modes:
Resolution Horizontal Frequency Vertical Frequency
720 x 400 31.47 KHz 70 Hz
640 x 480 31.47 KHz 60 Hz
640 x 480 37.86 KHz 72.8 Hz
640 x 480 37.5 KHz 75 Hz
800 x 600 37.88 KHz 60.3 Hz
800 x 600 48.08 KHz 72.2 Hz
800 x 600 46.87 KHz 75 Hz
1024 x 768 48.36 KHz 60 Hz
1024 x 768 56.48 KHz 70.1 Hz
1024 x 768 60.02 KHz 75 Hz
1280 x 720* 44.4 KHz 60 Hz
*recommended physical resolution

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Display Properties
This Windows program offers you the possibility of adapting the display to your display. This includes items
such as the background image, the screen saver, the Active Desktop (Web) as well as other settings for your
display and video card.
The program can be started as follows:
•Right mouse click on Windows desk top and left mouse click on "Properties".
Or
•Start the "Display" program in "System control".
(Ill.: Display Properties)
The resolution can be set under “Screen resolution” (n). Your display can display a maximum of
1280 x 1024 image dots.
This resolution corresponds to the physical resolution. TFT displays achieve complete image quality at the
physical resolution.
Then click "Color quality" (o) to set the color depth (number of colors displayed). Your display supports a
maximum color depth of 16 million colors corresponding to 32 bit or "True Color“.
The image repeat frequency can be set under "Advanced" (p). A window with the characteristics of your video
card appears depending on the configuration of your computer.
Under "Adapter" you can change the desired value in
the selection field "List All Modes…".
(Ill.: Details of Display Properties)
Caution!
If your setting does not coincide with the values supported by your display, you may not see any
image.
Switch your old device on again and set the applicable values under "Display Properties" in
accordance with the aforementioned options in this case.
p
o
n

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Connecting the Display
To start using the TFT display straight away, please read the "Safety and Precautions" section (page 2).
We recommend that you also read all the other sections as these contain detailed explanations and tips on how
to use your TFT display.
(Ill.: Rearside connectors)
•Ensure that the TFT display is not yet connected to the line power (power cord not yet plugged in) and
neither the TFT display nor the computer is switched on.
•Prepare your computer for the TFT display if necessary with the correct settings for your TFT.
nConnecting Signal Cable
•Plug the data cable into the matching VGA connections on the computer and the display. If your PC also
has a DVI output, you can connect your display by means of the DVI-D connector.
oConnecting Audio Cable
•Plug the audio cable into the matching sockets on the computer and the TFT display.
pConnecting the Power Supply
•Plug the power supply cable into the power supply socket of the TFT display and plug the electric plug
into a socket close to the TFT display (same circuit).
•Switch your display on using the on/off switch. Then switch on your computer.
Power
supply
VGA
connector
Audio
connector

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Positioning of the Display
Please ensure that the display is set up in such a way that that reflections, glare and light-dark contrast are
avoided (as this will make the display less attractive to look at).
(Ill.: Display positioning)
Your posture
Sitting in one position for long periods can be uncomfortable. To minimize the potential for physical discomfort
or injury, it's important that you maintain proper posture.
Back - While sitting at your work surface, make sure your back is supported by the chair's backrest in an erect
position or angled slightly backwards.
Arms - Your arms should be relaxed and loose, elbows close to your sides, with forearms and hands
approximately parallel to the floor.
Wrists - Your wrists should be as straight as possible while using the keyboard, mouse or trackball. They
should not be bent sideways, or more than 10 degrees up or down.
Head - Your head should be upright or tilted slightly forward. Avoid working with your head or trunk twisted.
Legs - Your thighs should be horizontal or angled slightly downward. Your lower legs should be near a right
angle to your thighs. Your feet should rest flat on the floor. If necessary, use a footrest, but double check that
you have your seat height adjusted correctly before getting a footrest.
Overall - Change your position frequently and take regular breaks to avoid fatigue.

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Working Ergonomics
(Ill.: Workplace)
•Hand’s support rest: 2” – 4”
•Top line of display should keep eye’s level or be a little beneath
•Eye’s distance to display: 20” – 28”
•Legroom (vertical): at least 26”
•Legroom (horizontal): at least 24”
The illustration above should give you a guideline for an ergonomic workplace.

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Controls
(Ill.: Front view controls)
Function Description
Auto With this key you can automatically adjust the image.
Menu/Enter When this key is pressed the OSD (ON screen display) starts on your TFT display
Confirm you selection by pressing this key.
Power
Operation
indicator
With this switch you can switch the TFT display ON and OFF.
Indicates the operating state.
Blue = Normal mode,
Orange = Stand-by mode
< Decrease When OSD is active this key sets a parameter value and decreases it.
> Increase When OSD is active this key sets a parameter value and increases it.

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Setting the TFT Display
You can set certain parameters for the TFT display on the OSD menu (ON screen display).
How to operate the OSD menu
1. Press the menu key to activate the OSD.
2. Select the options from the main menu with the function selection keys </>.
3. Confirm your choice with the MENU key.
4. Select the options from the sub-menu with the function selection keys </>.
5. Confirm your choice with the MENU key.
6. Set the desired value with the function selection keys </>.
Leaving the OSD menu
To exit the OSD menu you have different possibilities:
•Choose Exit.
•The OSD vanishes from the display automatically, when you do not press any key on the display during
the preset time interval (factory setting is 10 seconds).
OSD Menu
The main functions and adjustment possibilities using the OSD are explained on the next pages.
(Ill.: OSD menu)
Note
The setting possibilities for the TFT display lead only to marginal changes due to this technology.

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Brightness / Contrast
(Ill.: OSD menu – brightness / contrast)
•brightness
Adjust the brightness of your TFT display with the keys and .
•contrast
Adjust the contrast of your TFT display with the keys and .
Image Control
(Ill.: OSD menu – image control)
•Auto adjust
Perform an automatic adjustment by means of the MENU key. The optimal values for H. Position, V.
Position, Phase and Clock of your TFT display are set automatically.
•h. position
Adjust the horizontal picture of the TFT display.
•v. position
Adjust the vertical picture of the TFT display.
•clock
Adjust the clock of the display. The larger the value the wider the display will appear. The lower the value
the denser the display will appear.
•phase
Adjust the phase to optimize the display of your display.

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Color
(Ill.: OSD menu – image control)
This menu lets you select a preset color temperature (9300K, 6500K). Changes to the color temperature take
immediate effect on screen. If you wish to set individual color values, select the Custom Color option.
OSD Control
(Ill.: OSD menu – OSD control)
•OSD h position
Adjust the horizontal position of the OSD.
•OSD v position
Adjust the vertical position of the OSD.
•OSD timeout
You can set the idle time interval, after which the OSD will vanish.

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Other
(Ill.: OSD menu - other)
•language
You have several possibilities to choose the language of the OSD.
•speaker volume
Set the volume of the speakers.
•information
There is an optional OSD window (on/off) that displays the newly adjusted screen resolution settings.
Reset
With this menu item you can reset to the factory settings. All manual adjustments are erased. All parameters
now have the same values as when the unit was shipped.

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Saving Energy
This display can be switched into various states of energy saving by the respective computer or operating
system. This meets the current requirements for reduction of power consumption.
The display supports the following states of low energy consumption:
Status Power Consumption Colour of the indicator Standby mode (approx.)
ON
OFF
< 28 W
< 2 W
Blue
Orange
-
6 seconds
The display remains – depending on the operating system – in the state of low power consumption, until you
press a button of the keyboard or move the mouse (if available).
It takes approx. 6 seconds for the display to switch from standby mode to normal operation.

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Service
Troubleshooting
If your TFT display should have problems please check if it is properly installed and plugged according to the
information given in the “Start-Up” section beginning on page 6. If the problems cannot be solved, read the
following chapter for possible solution.
Finding the problem
Many times, problems have simple causes. We would like to give you some tips to solve some common
problems. Should these tips not help, please call us!
Check Connections and Cables
Start by carefully checking all cable connections visually. If the indicator lamps do not function, ensure that the
TFT display and computer are properly connected to the line power.
Troubleshooting
No display on screen:
Check:
•Network supply: The network cable must rest securely in the socket and the network switch must be
switched on.
•Signal source: Please check that the source of the signal (computer, or other source) is switched on and
that the connecting cables are resting securely in the sockets.
•Image refresh frequency.
The current image refresh frequency must be suitable for the TFT display.
•Power saving mode. Press any desired key and move the mouse to deactivate the mode.
•Signal cable pins. If pins are bent, please contact your service dealer.
•Set the appropriate values for your TFT display (see "Preparations on your computer", page 6).
Picture runs or not stable:
Check:
•Signal cable pins. If pins are bent, please contact your service dealer.
•Signal cable pins: The plugs of the signal cable must rest securely in the sockets.
•Video card. Check whether the settings are correct.
•Image refresh frequencies. Select permissible values for your graphic settings.
•Display output signal: The display output signal of the computers must match the technical data of the
display.
•Remove any interfering equipment (portable telephones, loudspeakers, etc.) from the
vicinity of your TFT display.
•Avoid using display extension cables.
Colors not displayed cleanly:
•Check the signal cable pins. If pins are bent, please contact your service dealer.
•Readjust the corresponding settings.
•Avoid using display extension cables.
Characters displayed dark, picture too small, too large or not centered, etc.:
•Readjust the corresponding settings. (Setting TFT display, page 12)
The display is too light or too dark:
•Check that the video output level of the computer matches the technical data of the display.
•Select Auto Setup, to optimize the settings for brightness and contrast. The display should show a text
page (e.g. Explorer, Word, etc.), to optimize it.

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Do you require additional Support?
If the suggestions in the above section have not solved your problem, please contact the hotline. We will try
and help you over the telephone. However, before you contact your Service Center, please keep the following
information available:
•How is your computer configured?
•What additional peripherals do you use?
•What messages, if any, appear on your display?
•What software were you using when the error occurred?
•What steps have you already undertaken to solve the problem?
•If you have already been given a customer number, please keep this available.