Menards MasterForce MFX2U2000 User manual

Electric Pressure Washer
MFX2U2000
261-1670
OPERATOR’S MANUAL
To Reduce The Risk Of Injury, User Must
Read And Understand Operator's Manual. Save These
Instructions For Future Reference.
CAUTION:
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Page 1
Product Specifications...................................................................................................................1
Package Contents ........................................................................................................................ 2
Hardware Contents....................................................................................................................... 2
Safety Information ........................................................................................................................ 3
Assembly Instructions................................................................................................................... 6
Operating Instructions .................................................................................................................10
Care and Maintenance ............................................................................................................... 12
Troubleshooting .......................................................................................................................... 15
Replacement Parts List .............................................................................................................. 16
Limited Warranty......................................................................................................................... 17
TABLE OF CONTENTS
PRODUCT SPECIFICATIONS
SECTION PAGE
SPECIFICATIONS
Model
Max PSI
(lbs/sq. in.)
Max GPM
(Gal/per min)
Cold
Water Volts
Frequency
(Hz) Amps
Weight
(lbs.)
MFX2U2000 2000 1.7 ✔120 60 13 24.7
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Page 2
PACKAGE CONTENTS
HARDWARE CONTENTS
B
F
M
A
N
K
J
C
I
L
G
H
AA CC
BB
D
PW95824
E15° – Yellow
O
DD
AA CC
BB
Shims
Qty. 4
Screws
Qty. 2
Cotter Pins
Qty. 2 DD Screws
Qty. 2
PART DESCRIPTION QUANTITY
K Spray Gun 1
L Spray Gun Trigger Lock 1
M Spray Gun Holster 1
N High Pressure Hose 1
O High Pressure Foam
Cannon
1
AA Shims 4
BB Cotter Pins 2
CC Screws 2
DD Screws 2
PART DESCRIPTION QUANTITY
A Hose Hook 1
B Handle 1
C Rotary Nozzle 1
D O-Ring Replacement Kit 1
E Quick Connect Nozzle 1
FPressure Washer Unit 1
G Rotary Nozzle Holder 1
HNozzle Cleaning Wire 1
I Extension Lance 1
J Wheels 2
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Page 3
CAUTION:
Please read and understand this entire
manual before attempting to assemble and
operate the product.
This manual contains information that relates
to PROTECTING PERSONAL SAFETY and
PREVENTING EQUIPMENT PROBLEMS. It
is very important to read this manual carefully
and understand it thoroughly before using the
product. The symbols listed below are used to
indicate this information.
DANGER: Potential hazard that will
result in serious injury or loss of life.
WARNING:
WARNING:
Hazard that could
result in serious injury or loss of life.
Potential hazard that
may result in moderate injury or damage
to equipment.
Note: The word “Note” is used to inform the
reader of something the operator needs to
know about the tool.
To reduce the risk of
injury, the user must read and understand the
instructions before using this product.
1. Warning – When using this product, basic
precautions should always be followed,
including the following.
2. Read all the instructions before using the
product.
3. Know how to stop the product and bleed
pressures quickly. Be thoroughly familiar
with the controls.
4. Keep operating area clear of persons.
5. Do not overreach or stand on unstable
support. Keep good footing and balance at
all times.
6. Follow the maintenance instructions as
specified in the manual.
7. To avoid personal injury and/or damage to
property and to maximize your pressure
washer experience, carefully follow all of
the safety tips, instructions, warnings and
safeguards and become familiar with all
of the controls. Be sure you know how
to quickly bleed off the pressure from all
parts of your pressure washer and how to
turn off the pressure washer.
8 This pressure washer conforms to CSA
and other safety and consumer standards.
Do not modify or rebuild any part of your
pressure washer.
9.
Do not use your pressure washer when
you are under the influence of alcohol or
drugs. Use this power tool carefully and
only when you are alert.
10.Watch your balance and footing while
using your pressure washer. Surfaces
become slippery when wet and are
extra slippery when using a detergent or
cleaner.
11.
Never operate the pressure washer in
bare feet, sandals, or open-toed shoes.
12. When using the pressure washer near
children, make sure they are closely
supervised by an adult to avoid injury.
Never let a child use the pressure washer.
13. Keep fingers, hands, feet and any part
of your body clear of the stream of high
pressure water. The powerful spray can
cause blindness or blast holes in the skin.
It can break a window if you are too close
when you pull the trigger on the spray gun.
14.
Always wear eye protection to prevent
injury to eyes when operating the
pressure washer.
15. To avoid mishaps or injury, ALWAYS use
the trigger safety lock when not using the
pressure washer even if only stopping
briefly.
16. The pressure washer is equipped with a
Ground Fault Circuit Interrupter (GFCI)
(For US unit only) which greatly reduces
the chance of electric shock while the
unit is in use. If replacement of the plug
or cord is needed, use only identical
replacement parts.
17. Point the spray gun in a safe direction when
beginning a pressure washer session.
18.Warning- NEVER spray directly at a
person, animal, electrical device or the
unit itself.
19. When first using the spray gun, hold
the spray gun and lance with two hands
when pulling the trigger (one hand to pull
the trigger and the other to stabilize the
gun assembly) until you get used to the
“kickback” from the spray gun.
SAFETY INSTRUCTIONS
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Page 4
SAFETY INSTRUCTIONS
20. When you turn the power switch off, water
pressure may remain in the system. To
discharge the pressure, point the spray
gun in a safe direction and pull the trigger.
21. Never spray flammable liquids.
22.
Never use the pressure washer in areas
that contain combustible dust, liquids or
vapors.
23. Avoid contact of the pressure hose with
sharp objects and examine the hose
regularly. Replace if damaged. Due to
the high pressure involved, it cannot be
repaired if cut or damaged.
24. Only use detergent specifically formulated
for pressure washers and follow
instructions on the detergent’s label. Dish
or laundry soap is too thick and will clog
the nozzle of your foam cannon.
25.Protect eyes, lungs, and skin from
exposure to detergent.
26.Warning-If connection is made to a
potable water system, the system Should
be protected against backflow.
CAUTION:
Store the pressure
washer indoors to prevent the water in the
unit from expanding under freezing conditions.
When the water freezes and expands, your
pressure washer will be damaged and
become inoperable. Or, if storing outdoors, it
is recommended you use pump saver (not
included) to protect pumps.
WARNING:This product can expose
you to chemicals including lead, DEHP, DINP,
which is known to the State of California to
cause cancer and or lead to birth defects. For
more information go to www.P65Warnings.
ca.gov.
27.
Never use hot water with your pressure
washer. It will overheat and damage the
high pressure pump.
28.
Never leave the pressure washer
unattended while it is powered “on”.
29.
Always turn the water supply on before
turning the pressure washer power to on.
Running the pump dry will cause damage
to the internal components.
30. Never use a water supply to your
pressure washer that exceeds 150 PSI
maximum.
31.
Never disconnect the high pressure
hose from the pressure washer while the
system is pressurized.
32.
Never permanently engage the trigger
mechanism on the spray gun.
33.
Never operate the pressure washer
unless all components are properly and
securely connected.
34.
Never allow the pressure washer pump
to run for more than one minute after you
have turned off the water supply. This can
cause the motor and pump to overheat
and fail.
35.
Never use lances or other parts that
are not compatible for this specific
Masterforce unit.
36.
Never use an extension power cord since
it defeats the effectiveness of the GFCI
(For US unit only) and increases the
chance of electrocuting the operator.
37.
Never spray any electrical outlet with your
pressure washer.
38. Inspect the power cord before using. Do
not use it if it is damaged.
39. Stay alert - watch what you are doing.
KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE.
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Page 5
SAFETY INSTRUCTIONS
Ground Fault Circuit Interrupter Protection
(For US unit only)
This pressure washer is provided with a
ground-fault circuit-interrupter (GFCI) built
into the plug of the power-supply cord. This
device provides additional protection from the
risk of electric shock. Should replacement of
the plug or cord become necessary, use only
identical replacement parts that include GFCI
protection.
This product must be grounded. If it should
malfunction or breakdown, grounding
provides a path of least resistance for electric
current to reduce the risk of electric shock.
This product is equipped with a cord having
an equipment-grounding conductor and a
grounding plug. The plug must be plugged
into an appropriate outlet that is properly
installed and grounded in accordance with all
local codes and ordinances.
DANGER – Improper connection of the
equipment-grounding conductor can result in
a risk of electrocution. Check with a qualified
electrician or service personnel if you are
in doubt as to whether the outlet is properly
grounded. Do not modify the plug provided
with the product – if it will not fit the outlet,
have a proper outlet installed by a qualified
electrician. Do not use any type of adaptor
with this product.
PREPARATION
Before beginning assembly of product, make
sure all parts are present. Compare parts with
package contents list and hardware contents
list. If any part is missing or damaged, do not
attempt to assemble the product.
Please call customer service at 1-866-235-
5112. Replacement parts will be sent no
charge.
Estimated Assembly Time: 5 minutes.
Tools Required for Assembly (not included):
Phillips screwdriver.
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Page 6
ASSEMBLY INSTRUCTIONS
Axle Pins x 4
AA
Hardware Used:
Frame Assembly
Install shims (AA) and wheels (J) to pressure
washer unit (F). Secure with cotter pins (BB).
BB Cotter Pins x 2
AA
AA
J
2
1
F
3
BB
FIG.1
B
F
3
2
2
1
FIG.2
AA CC
BB
Shims
Qty. 4
Screws
Qty. 2
Cotter Pins
Qty. 2 DD Screws
Qty. 2
AA CC
BB
Shims
Qty. 4
Screws
Qty. 2
Cotter Pins
Qty. 2 DD Screws
Qty. 2
Press buttons on pressure washer unit (F)
and install handle (B). Pressure washer unit
(F) will click when handle is in proper position.
Screws
Screws
x 1
x 1
Hardware Used:
Hardware Used:
DD
DD
G
A
F
DD
FIG.3
F
A
DD
M
FIG.4
Install rotary nozzle holder (G) and one side
of hose hook (A) to pressure washer unit (F).
Secure with screw (DD).
AA CC
BB
Shims
Qty. 4
Screws
Qty. 2
Cotter Pins
Qty. 2 DD Screws
Qty. 2
AA CC
BB
Shims
Qty. 4
Screws
Qty. 2
Cotter Pins
Qty. 2 DD Screws
Qty. 2
Install spray gun holster (M) and other side
of hose hook (A) to pressure washer unit (F).
Secure with screw (DD).
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Page 7
ASSEMBLY INSTRUCTIONS
Locking Spray Gun (before lance installation)
To lock trigger of spray gun (K), point gun
away from you and turn dial to lock (“3” and “9”
position). Squeeze or pull trigger to make sure
it is locked. Always leave in locked position
when not in use. This ensures the gun is in
“safe” mode until it is ready for use. Turn dial
to unlock (“12” and “6” position) to release
spray gun trigger.
Note: The trigger lock prevents trigger from
being accidentally engaged.
3
2
K
N
1
N
FIG.6
K
Unlocked
1
Locked
FIG.8
CC
F
CC
A
FIG.5
Fix the bottom of hose hook (A) on the pressure
washer unit (F). Secure with screws (CC).
Screws x 2
Hardware Used:
CC
AA CC
BB
Shims
Qty. 4
Screws
Qty. 2
Cotter Pins
Qty. 2 DD Screws
Qty. 2
Pull back on collar at one end of high
pressure hose (N).Push firmly to connect
hose to spray gun (K). Twist collar to secure.
Confirm hose is locked into spray gun by
slightly pulling on them. The hose is now
securely attached to spray gun.
Twist collar then pull back to release the the
high pressure hose (N) connection from the
gun (K).
1
3
K
N
3
2
N
FIG.7
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Page 8
ASSEMBLY INSTRUCTIONS
Extension Lance Installation
While spray gun (K) is in the locked position,
insert lance (I) into the end of spray gun by
inserting and turning clockwise until fully in
place. To remove, turn counterclockwise.
Attach nozzle (E) and rotary nozzle (C) into
end of lance (I) by pressing selected nozzle
into place. It will make a “click” sound when
firmly in place.
Note: Always push safety lock button to lock
trigger when changing lances and nozzles to
ensure that they do not accidentally eject with
force during removal.
To remove nozzle (E) and rotary nozzle (C),
pull back on collar of lance (I) and pull out
nozzle.
I
K
1
2
FIG.9
I
E
C
FIG.10
1
2
I
E
C
FIG.11
Foam Cannon Installation
The foam cannon comes with a straw which is
fitted into high pressure top. If you do not see
the straw, look inside the foam cannon and
attach it to the high pressure top. When using
foam cannon, fill it with a properly formulated
detergent or cleaner with a water ratio
according to instructions on the container.
• DO NOT use thick or gel-like detergents
as they will clog the foam cannon and can
cause damage.
1
750ml
600ml
450ml
300ml
150ml
2
O
FIG.12
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Page 9
ASSEMBLY INSTRUCTIONS
Attach Foam Cannon (O) into end of lance (I)
by pressing cannon into place. It will make a
“click” sound when firmly in place.
Note: Always lock spray gun when changing
the foam cannon to ensure it does not eject
with force.
• When using the foam cannon, fill it with a
properly formulated detergent or cleaner
with water ratio according to instructions on
the container.
Foam Cannon Storage
Store the foam cannon (O) on the back of the
hose hook (A).
Pull back on collar at the other end of high
pressure hose (N). Push firmly to connect
hose to pressure washer unit. Twist collar to
secure. Confirm hose is locked into pressure
washer unit by slightly pulling on hose. The
hose is now securely attached.
Attach a garden hose to built in garden hose
adapter. The water is now connected to your
pressure washer.
Note: Flush out garden hose before
connecting to garden hose adapter.
I
O
FIG.13
O
A
FIG.14
1
N
3
2
N
FIG.15
F
FIG.16
You have now completed the assembly
and are ready to begin using your electric
pressure washer. Read and observe all safety
instructions.
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Page 10
• Make sure the power switch is off (light will
be off).
• Unwind the power cord completely and plug
into a grounded 120 volt outlet.
• Turn on water supply at the faucet to
completely open.
• Turn the safety lock button on the spray gun
to unlocked. While pointing the spray gun
in a safe direction, squeeze the trigger on
the spray gun until there is a steady stream
of water, letting the water and air out of the
hose.
• Turn the power switch to the “ON” (|)
position. The unit will turn on for 1 - 2
seconds and shut off. This is a normal
function of the auto start feature. Squeeze
the spray gun trigger to begin pressure
washing.
• Squeeze the spray gun trigger to begin
OPERATING INSTRUCTIONS
K
lock
OFF/0
ON/I
OFF/0
ON/I
pressure washing.
• Begin pressure washer by squeezing the
trigger on the spray gun all the way into the
handle.
• Release the spray gun trigger to stop the
pressure washer.
• Allow the motor to come to a complete stop
before squeezing the trigger again.
• Squeezing rapidly will cause the auto start
feature to miss an on/off cycle that may
prevent it from turning on while squeezing
trigger after rapid squeezing. Use slow,
deliberate trigger pulls to avoid this.
• Always test a small area to avoid chance of
damaging the surface.
O
I
Adjusting Soap Levels on Foam
Cannon
Twist knob to adjust the level of soap as
indicated on the top of the Foam Cannon
(O). Twist toward the higher concentration
of bubbles for more soap, or the opposite
direction for less.
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Page 11
OPERATING INSTRUCTIONS
• The pressure washer will pull a ratio of water
to detergent of 10:1 or 10 parts water to 1
part detergent. The detergent concentration
can be adjusted by turning the detergent
knob on the top of the machine. Turn it left
for more concentration or turn it right for less
concentration.
Operation Tips
• Note: Test the GFCI before each use:
1. Plug GFCI into power outlet. Indicator
should turn green to show that cord has
power.
2. Press test button, green indicator should
turn off to verify that GFCI cut off power to
the cord.
3. Press reset button – green indicator
should turn on to show that cord has
power again.
4. When GFCI is working properly, green
indicator will turn on when power is
applied. If green indicator turns off, it has
detected electric leakage and the GFCI
cut off power to the appliance.
• If you hear the motor run intermittently
when the trigger is not being squeezed,
that is normal. The pump is priming itself
so it is ready to operate when the trigger is
squeezed. Turn off the pressure washer if
not being used after five minutes.
• The o-rings on the bayonet end of the
nozzle should be cleaned regularly and
lubricated with non-water soluble grease
such as petroleum jelly (not included).
• Keep the nozzle cleaning wire for use
in unclogging the nozzle. If you lose the
cleaning wire, a straightened paper clip also
works.
How to Avoid Damaging Surfaces
• Damage to surfaces being cleaned occurs
because the impact force of the water
pressure exceeds the durability of the
surface. Bare wood can be penetrated, paint
can be peeled off, etc. You can vary the force
of your pressure washer by controlling:
1. The angle of the surface being cleaned.
2.The distance of the nozzle from the
surface being cleaned.
• Never use a narrow high pressure stream
of water on soft surfaces susceptible to
damage.
• Use the 25˚ angle quick connect nozzle
when cleaning windows. Be sure to place
the nozzle approximately 4 to 5 ft. away from
the window with the nozzle at 45° angle.
Squeeze the trigger and vary the spray
pattern and angle until optimum cleaning
efficiency is achieved.
Using Power Cord
• Remove the power cord from the unit by
swiveling the cord hook to the up or down.
The power cord then can be slid off to the
side of the pressure washer unit.
• Swivel cord hook back to left or right when
ready to wrap the cord back into place for
storage.
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Page 12
CARE AND MAINTENANCE
Detergents
• Use detergents designed for pressure
washers. Hardware stores or home centers
also have pressure washer detergents for
different cleaning projects. The cleaning
solution should be the consistency of water
in order to prevent clogging your detergent
bottle and nozzle.
• This system applies detergent under
low pressure. The cleaning power of the
detergents is enhanced when applied with
low pressure and enough time is given to
break down dirt and grime. The combination
of low pressure and chemical action is very
effective and can be better than scrubbing if
applied properly. Always spray detergent on
a dry surface. Do not pre-soak area. Wetting
the surface first dilutes the detergent and
reduces its cleaning ability. Do not allow
detergent to dry on surface. On vertical
surfaces being cleaned, apply detergent
to lower surfaces and work your way up
to prevent detergent from causing streaks
in the dirt and grime. Rinse detergent by
pressure washing from bottom up for same
reason.
• If a stain is particularly tough, it may be
necessary to reapply the detergent and
use a bristled brush to scrub the stain.
Subsequent pressure washer after brushing
should successfully complete your cleaning
job.
Cleaning Garden Hose Adapter
• The screen inside the adapter should be
cleaned periodically. Remove it by dragging
a thumb over the screen with enough
pressure to pull the screen and washer out.
Rinse it with clean water and then place it
back in the adapter.
Cleaning Nozzles
• A clogged or partially clogged nozzle
can cause significant reduction of water
pressure coming out of the nozzle and/or
cause the unit to pulsate while spraying.
• Turn off the unit.
• Turn off the water supply to the unit.
• Relieve any pressure trapped in the hose by
squeezing the trigger 2 - 3 times, then lock
the spray gun by turning the dial to lock (“3”
and “9” position).
• Using the nozzle tip cleaner provided (or an
unfolded paper clip), insert the wire into the
nozzle hole and move back and forth until
debris is dislodged.
• Back flush water through the nozzles using
garden hose and highest pressure available
(either standard water nozzle or use your
thumb over the nozzle to create water
pressure for back flush).
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Page 13
CARE AND MAINTENANCE
Storage
• When your pressure washer session has
been completed, turn off the power switch.
Unplug the power cord from the outlet. Turn
off the water supply. Pull the trigger on the
spray gun 2-3 seconds to drain out the
excess water and to release any remaining
water pressure. Do not allow the pressure
washer to run with no water flowing through
it.
• Remove high pressure hose from spray
gun and unscrew the other end of the high
pressure hose from the pressure washer.
• The high pressure hose is stored on the
hose hook located on the back of the handle.
• Insert extension lance into nozzle tray, and
press spray gun with extension lance into
spray gun holster.
• Make sure to discard any remaining
detergent from the foam cannon. Residual
chemical will stick to the container which
could become contaminated and can cause
the foam cannon injector to clog and not
function properly. Flush the foam cannon
and nozzles with clear water to prevent
clogging.
• The quick connect nozzles are stored on the
nozzle holder located on the spray gun.
• Put the rotary nozzle on the rotary nozzle
holder located on the right of the pressure
washer.
• Store the foam cannon on the back of the
pressure washer.
• Wind the power cord around the cord hooks
located on the back of the pressure washer.
•
DO NOT store the pressure washer where
it is exposed to freezing temperatures
unless you use an antifreeze designed
for pumps. Store the pressure washer
indoors to prevent the water in the unit
from expanding under freezing conditions.
When the water freezes and expands, your
pressure washer will be damaged and
become inoperable. Or, if storing outdoors,
it is recommended you use pump saver (not
included) to protect pumps.
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Page 14
PUMP SAVER
Pump Saver is a product that protects and
prolongs the life of the pump. This will keep
the internal parts of the pump lubricated and
protected from freezing while being stored in
ALL climates. It also assists with protection
from internal corrosion. You can visit your
local Menards store or order online at www.
menards.com
Pump Saver Instructions
Follow the previous storage instructions for
your pressure washer.To prevent staining,
protect the surface under the pressure
washer from any excess fluid. Wear ear and
eye protection when using this product.
Turn unit off and disconnect the gun before
adding pump saver. Unscrew threaded top
from bottle to remove seal and reattach
threaded top to bottle. Remove black cap
from bottle.
1) Place top of pump saver bottle onto the
garden hose adapter.
2) Secure pump saver bottle by turning in a
clockwise direction.
2
1
3) Turn the power on.
4) Squeeze bottle to help it into the pump.
5) Turn power off when pump saver exits
the machine’s water outlet.
Note: Instructions on Pump Saver Bottle are
generic and not model specific.
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Page 15
TROUBLESHOOTING
PROBLEM CORRECTIVE ACTION
Unit will not turn
on.
1. Make sure the pressure washer is OFF. Plug in the electrical cord to a
grounded 120 volt outlet (no electrical extension cord should be used).
If the electrical cord will not plug into your outlet, your electrical outlet is
not properly grounded and should not be used. Use another electrical
outlet.
2. If this did not correct the problem, try plugging into another electrical
outlet and repeat the above procedure. If it is still not working, call
Customer Service. 1-866-235-5112
The unit is running
but there is no
water flow.
1. Power should NOT be turned on until water comes through the spray
gun. Doing so will damage the motor.
2. Check the water source.
3. Eject the nozzle from the lance to determine if clog is coming from the
nozzle (If nozzle is clogged, see nozzle cleaning instructions under
“Cleaning nozzles”).
4. Take off the lance and just spray out of the spray gun. This will indicate
if the problem is with the lance.
5. Check Garden Hose Adapter for loose connection and the filter for
debris.
Why is water
leaking where the
high pressure hose
connects to the
spray gun?
1. Make sure there is an o-ring at the end of the metal tip of the high
pressure hose. If no o-ring is present, the connection between the
hose and spray gun will leak. O-Ring Replacement Kit (D) is included
with purchase. Additional O-Ring Kits are available online at www.
arblueclean.com or call Customer Service at 1-866-235-5112 to place
an order.
The pressure
washer turns on for
2 seconds, shuts
off, and will not
turn back on. Do
I have a defective
unit?
1. When the water is connected, the accessories are assembled properly,
and the power is turned on, the pressure washer may turn on for 1 - 2
seconds to prime the pump. It automatically shuts off and waits for the
spray gun trigger to be pressed. When the trigger is pressed, water
starts flowing through the pump. The water sensor in the pump “senses”
the moving water and automatically turns the pressure washer on.
2. Turn the power off, hold in the trigger on the spray gun so that you have
a steady stream of water. While you are holding the trigger open on the
spray gun, at the same time, turn the power on.
If you have any questions regarding the product, please call customer service at 1-866-235-5112
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Page 16
REPLACEMENT PARTS LIST
PART DESCRIPTION PART #
G Garden Hose Adapter PW4221570
H
High Pressure Foam
Cannon
PW4620264
I 15° QC Nozzle PW4222750
J Cotter Pin PW4620380
PART DESCRIPTION PART #
A Rotary Nozzle PW4222780
B O-Ring Replacement Kit PW4222450
C Extension Lance PW3400960
D Wheel PW4620431
E Spray Gun PW4620426
F High Pressure Hose PW4222210
15° – Yellow
F
BPW95824
A
E
C
G
DJ
I
H
For replacement parts, call our customer service department at 1-866-235-5112, 8 a.m. - 5:00
p.m., CST, Monday - Friday or order online at www.arblueclean.com
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Page 17
SAVE YOUR RECEIPTS
THIS WARRANTY IS VOID WITHOUT THEM
The Warranty of this product is coverd by A.R.North America.
This product has a 3 (three) years limited warranty. Please read the following carefully to
understand what each warranty entails:
This product is under warranty to the original retail consumer against defects in material
and workmanship for a period of 1(one) year.This warranty includs the spray gun,the
high pressure hose and all accessories from the date of purchase. The warranty is not
transferable or assignable. This warranty covers replacement parts. This limited one year
warranty applies only to products used in consumer applications and is void in rental or
any commercial application. Reasonable care must be used in conformity with operation
and maintenance instructions in the owner’s manual and quick start guide. Failure to
follow these instructions will void this warranty. This warranty gives you special legal
rights and you may also have other rights which vary from state to state.
The second and third year of the warranty only covers manufacturer defects.
Warranty Process
Keep your original receipt of purchase in case of warranty claim.
If your pressure washer develops a problem, contact Customer Service:
• Call our toll-free number at 1-866-235-5112. Customer Service is available Monday
- Friday 8:00 a.m. to 5:00 p.m. Central Standard Time (CST). A Customer Service
Representative will work with you to fix the problem.
If the pressure washer needs to be returned for repair, shipping costs to the company
must be paid by the customer. A Return Merchandise Authorization (RMA) Number
will be issued for the return. Upon receiving the pressure washer, the company will repair
or replace the unit. We will send unit back to customer at no charge.
Please note: Pressure washers sent to the company without an RMA Number will NOT
be accepted and will be shipped back at the expense of the sender.
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11/2020
© 2021 Menard, Inc., Eau Claire, WI 54703
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