Mercedes-Benz 2002 C-Class Wagon User manual

C-Class
Operator’s Manual
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C 320
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Our company and staff congratulate you on the purchase of your new Mercedes-Benz.
Your select on of our product s a demonstrat on of your trust n our company name. Further, t exempl f es your des re
to own an automob le that w ll be as easy as poss ble to operate and prov de years of serv ce.
Your Mercedes-Benz represents the efforts of many sk lled eng neers and craftsmen. To ensure your pleasure of
ownersh p, and for your safety and that of your passengers, we ask you to make a small nvestment of your t me:
•Please read th s manual carefully before putt ng t as de. Then return t to your veh cle where t w ll be handy for
your reference.
•Please ab de by the recommendat ons conta ned n th s manual. They are des gned to acqua nt you w th the
operat on of your Mercedes-Benz.
•Please ab de by the warn ngs and caut ons conta ned n th s manual. They are des gned to help mprove the safety
of the veh cle operator and occupants.
We extend our best w shes for many m les of safe, pleasurable dr v ng.
Da mlerChrysler AG
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1Contents
Introduction
Product nformat on .......................... 7
Operator’s manual ............................. 8
Where to f nd t ................................ 13
Report ng Safety Defects ................ 15
Instruments and controls
Instruments and controls ............... 18
Door control panel .......................20
Overhead control panel ............... 21
Dashboard .....................................22
Center console ..............................24
Operation
Veh cle keys ......................................28
Start lock-out ....................................30
General notes on the
central lock ng system ...............30
Central lock ng system ................... 31
Rad o frequency and
nfrared remote control ............... 31
Lock ng and unlock ng ................33
Choos ng global or select ve
mode on remote control ............. 33
Open ng and clos ng w ndows
and sl d ng / pop-up roof
from outs de ................................. 34
Pan c button ................................. 35
Mechan cal keys .......................... 35
Doors ................................................. 36
Central lock ng sw tch .................... 38
Automat c central lock ng .............. 39
Emergency unlock ng
n case of acc dent ...................... 39
Ta lgate .............................................. 40
Open ng the ta lgate .................... 40
Emergency unlock ng
the ta lgate .....................................41
Clos ng the ta lgate ..................... 42
Ant theft alarm system ................... 43
Tow-away alarm ............................... 44
Easy-entry/ex t feature .................. 45
Front seat adjustment ..................... 46
Removal and nstallat on of
front seat head restra nts .......... 50
Mult contour seat .............................51
Heated seats ..................................... 52
Rear seat head restra nts ................53
Seat belts and ntegrated
restra nt system ..........................56
Seat belts ...........................................56
Seat belt nonusage
warn ng system ...........................57
BabySmartTM a rbag
deact vat on system ....................64
Supplemental Restra nt
System (SRS) ...............................65
Emergency tens on ng
retractor (ETR) ............................. 66
A rbags ..............................................67
Safety gu del nes for the seat
belt, emergency tens on ng
retractor and a rbag ....................75
Infant and ch ld
restra nt systems .........................77
Steer ng wheel adjustment
(electr cal) .................................... 83
Rear v ew m rrors ............................ 84
Instrument cluster ...........................92
Mult funct on steer ng wheel,
mult funct on d splay ................. 96
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2Contents
Tr p and ma n odometer
and sub menu ............................ 100
Aud o systems ................................ 102
Rad o ............................................ 102
CD player ..................................... 103
Cassette player ...........................104
Telephone ........................................ 105
Nav gat on system ...........................110
Tr p computer ..................................111
Malfunct on/warn ng
message memory .......................113
Ind v dual sett ngs ..........................115
Sett ng the aud o volume .............. 130
Coolant temperature gauge .......... 131
Flex ble serv ce system
(FSS) ............................................ 132
Eng ne o l level nd cator .............. 135
Eng ne o l consumpt on ................ 136
Exter or lamp sw tch ..................... 137
Headlamp mode ............................. 138
N ght secur ty llum nat on ......... 140
Locator l ght ng .......................... 141
Headlamp clean ng system .......... 141
Comb nat on sw tch ...................... 142
Rear w ndow w per / washer ...... 146
Hazard warn ng flasher
sw tch ......................................... 147
Automat c cl mate control ............ 148
Front center console storage
compartment vent lat on ..........159
Rear passenger compartment
adjustable a r outlets ................160
Operat on Aud o and telephone ...161
Operat ng safety .............................161
Operat ng and d splay elements ..162
Button and soft key operat on ......164
Operat on .........................................164
Sw tch ng on and off ......................164
Adjust ng the volume ....................165
Aud o funct ons ..............................165
Bass ..................................................165
Treble ...............................................165
Balance .............................................166
Center ng all aud o funct ons .......166
Aud o system tone level select on 167
Rad o mode ......................................167
Select ng rad o mode .....................167
Select ng the band .........................167
Manual tun ng ................................ 168
Seek tun ng ..................................... 168
Scan tun ng ..................................... 168
Weather Band ................................. 169
Stat on memory .............................. 169
Stor ng stat ons automat cally
(Autostore) ................................. 169
Stor ng stat ons .............................. 170
Retr ev ng a stat on
from memory .............................170
D rect frequency
nput AM and FM only ............. 170
Cassette mode ................................ 170
Play ng cassettes ............................ 170
Cassette eject .................................. 171
Track select on ............................... 172
Track search
forwards/backwards ................. 172
Fast forward/reverse ..................... 172
Scann ng ......................................... 173
Scann ng ......................................... 173
Dolby NR 1
no se reduct on system ............ 173
CD mode .......................................... 174
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3Contents
General notes on CD mode ........... 174
CD changer nstalled ..................... 175
Load ng/empty ng
the CD magaz ne ....................... 175
Play ng CDs .................................... 176
Sk pp ng tracks
forward/backward .................... 176
Fast forward/reverse .....................177
Scann ng .........................................177
Random play/repeat funct on ......177
D rect track select on .................... 178
Track and t me d splay ................. 178
Telephone operat on ......................178
Sw tch ng the telephone
on and off ...................................178
Adjust ng the volume .................... 179
Enter ng telephone number and
start ng d al ng process ........... 179
Call ng up the phone book ...........179
Sw tch ng between
name search and
number search ..........................179
Search ng and select ng
phone book entr es
by number ..................................180
Plac ng a call ...................................180
Manual repeat d al ng
(red al) .........................................181
Automat c repeat d al ng
(red al) .........................................181
Speed d al ng ..................................181
Turbo-d al ng ..................................182
Mult party call ...............................182
Accept ng ncom ng call
n telephone mode .....................182
Accept ng ncom ng call
n tape, CD or rad o mode ........182
Term nat ng call .............................183
Mut ng a call ...................................183
Component malfunct ons ..............183
Power w ndows ...............................185
Sl d ng/pop-up roof ........................188
Inter or l ght ng ..............................191
Sun v sors ........................................193
Van ty m rrors ................................193
Inter or ............................................ 194
Storage compartments
and armrests .............................. 194
Glove box ..................................... 195
Cup holder ...................................... 198
Ashtrays ..........................................200
L ghter .............................................202
Parcel net n
front passenger footwell ..........203
Sk sack ...........................................203
Parcel net n trunk ........................208
Electr cal outlet ..............................209
Storage compartment
under trunk floor ......................209
Retractable luggage cover
and part t on net ....................... 210
Spl t rear bench seat ..................... 213
Load ng nstruct ons ..................... 217
Cargo t e-down r ngs ..................... 218
Cellular telephone ......................... 219
Telephone, general ........................220
Garage door opener .......................221
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4Contents
Driving
Control and operat on of
rad o transm tters .....................226
The f rst 1 000 m les
(1 500 km) .................................227
Ma ntenance ...................................227
Tele A d ...........................................228
Catalyt c converter ........................238
Em ss on control ............................239
Starter sw tch .................................240
Start ng and turn ng off
the eng ne ..................................242
Automat c transm ss on ...............243
Park ng brake .................................252
Dr v ng nstruct ons ......................253
Dr ve sens bly – Save Fuel ........253
Dr nk ng and dr v ng .................253
Pedals ...........................................253
Power ass stance ........................254
Brakes ..........................................254
Dr v ng off ...................................255
Park ng ........................................256
T res .............................................257
Snow cha ns ............................... 259
W nter dr v ng
nstruct ons ................................ 260
Deep water .................................. 262
Passenger compartment ........... 263
Travel ng abroad ........................ 263
Cru se control ................................ 264
Brake ass st system (BAS) ............ 267
Ant lock brake system
(ABS) .......................................... 268
Electron c stab l ty program
(ESP) ........................................... 270
What you should know
at the gas stat on .......................274
Check regularly and
before a long tr p .......................276
Instrument cluster display
Malfunct on and nd cator lamps n
the nstrument cluster ............. 278
On-board d agnost c system ........ 278
Check eng ne malfunct on
nd cator lamp ............................ 278
Brake warn ng lamp .................. 280
Supplemental restra nt system
(SRS) nd cator lamp ..................281
Fuel reserve warn ng .................282
ABS malfunct on
nd cator lamp .............................283
Electron c stab l ty program
(ESP) — warn ng lamp ...............284
Seat belt nonusage
warn ng lamp ............................284
Malfunct on and nd cator
lamp n the center console ......284
AIRBAG OFF nd cator lamp .....284
Malfunct on and warn ng
messages n the
mult funct on d splay ...............285
DISPLAY DEFECTIVE ................287
BATTERY / ALTERNATOR ........288
ANTILOCK BRAKE SYSTEM ....289
BRAKE ASSIST ...........................289
BRAKE PAD WEAR ....................290
BRAKE FLUID .............................290
PARKING BRAKE ....................... 291
SEAT BELT SYSTEM ................... 291
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5Contents
ELEC. STABIL. PROG.
(Electron c stab l ty program) ..292
COOLANT
(coolant level) .............................293
COOLANT
(coolant temperature) ................294
ENGINE OIL LEVEL ...................295
STEERING GEAR OIL .................296
LIGHTING SYSTEM ....................297
LAMP SENSOR ...........................299
DOOR ............................................299
TRUNK OPEN .............................300
HOOD ...........................................300
TELEPHONE – FUNCTION .......301
TELE AID .....................................301
WASHER FLUID ..........................302
RESTRAINT SYSTEM .................303
KEY ...............................................303
FUEL RESERVE ..........................304
UNDERVOLTAGE ........................304
Practical hints
F rst a d k t ..................................... 306
Stow ng th ngs n the veh cle ...... 307
Fuses ............................................... 307
Hood .................................................311
Add ng eng ne o l ...........................314
Automat c transm ss on
flu d level ....................................315
Coolant level ....................................315
Add ng coolant ............................316
W ndsh eld and headlamp
washer system ...........................316
Spare wheel,
storage compartment ................318
Veh cle tools ....................................319
Veh cle jack .................................... 320
Wheels ............................................ 321
T re replacement ....................... 321
Rotat ng wheels ......................... 322
Spare wheel ....................................323
Spare wheel bolts .......................323
Chang ng wheels ...........................324
T re nflat on pressure ..................329
Battery .............................................330
Jump start ng ..................................332
Tow ng the veh cle .........................335
Transm ss on selector lever,
manually unlock ng ...................338
Exter or lamps ................................339
Replac ng bulbs ..........................339
Standby bulb funct on ...................345
Chang ng batter es n the
electron c ma n key ..................346
Synchron z ng
remote control ............................348
Emergency eng ne shut-down .....348
Fuel f ller flap, manual release ...349
Replac ng w per blade nsert .......351
Roof rack .........................................352
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6Contents
ehicle care
Clean ng and care of the veh cle .354
Power washer ..............................355
Tar sta ns .....................................355
Pa ntwork, pa nted body
components .................................355
Eng ne clean ng ..........................356
Veh cle wash ng .........................356
Ornamental mold ngs ................357
Headlamps, ta llamps,
turn s gnal lenses ......................357
W ndow clean ng ........................357
W per blade .................................357
L ght alloy wheels ......................358
Instrument cluster .....................358
Steer ng wheel and
gear selector lever ......................358
Cup holder ...................................358
Seat belts .....................................359
Headl ner and
shelf below rear w ndow ...........359
Leather upholstery .................... 359
Hard plast c tr m tems ............. 359
Plast c and rubber parts ........... 359
Technical data
Spare parts serv ce ....................... 362
Warranty coverage ........................ 362
Ident f cat on labels ...................... 363
Layout of poly-V-belt dr ve ........... 364
Techn cal data ................................ 365
Fuels, coolants, lubr cants etc. -
capac t es ................................... 368
Eng ne o ls ...................................... 370
Eng ne o l add t ves ...................... 370
A r cond t oner refr gerant .......... 370
Brake flu d ...................................... 370
Prem um unleaded gasol ne .........371
Fuel requ rements .........................371
Gasol ne add t ves ......................... 372
Coolants .......................................... 372
Consumer nformat on ..................374
Un form t re qual ty grad ng ........374
Index
Index ................................................ 376
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7Introduction
Product information
K ndly observe the follow ng n your own best nterest:
We recommend us ng Mercedes-Benz or g nal parts as well as convers on parts and accessor es
expl c tly approved by us for your veh cle model.
We have tested these parts to determ ne the r rel ab l ty, safety and the r spec al
su tab l ty for Mercedes-Benz veh cles.
We are unable to make an assessment for other products and therefore cannot be held respons ble
for them, even f n nd v dual cases an off c al approval or author zat on by governmental or other
agenc es should ex st. Use of such parts and accessor es could adversely affect the safety, performance
or rel ab l ty of your veh cle. Please do not use them.
Mercedes-Benz or g nal parts as well as convers on parts and accessor es approved by us are ava lable
at your author zed Mercedes-Benz Center where you w ll rece ve comprehens ve nformat on, also on
perm ss ble techn cal mod f cat ons, and where proper nstallat on w ll be performed.
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8Introduction
Operator’s manual
Th s Operator’s Manual conta ns a great deal of useful nformat on. We urge you to read t carefully and fam l ar ze
yourself w th the veh cle before dr v ng.
For your own safety and longer serv ce l fe of the veh cle, we urge you to follow the nstruct ons and warn ngs
conta ned n th s manual. Ignor ng them could result n damage to the veh cle or personal njury to you or others.
Veh cle damage caused by fa lure to follow nstruct ons s not covered by the Mercedes-Benz L m ted Warranty.
Your veh cle may have some or all of the equ pment descr bed n th s manual. Therefore, you may f nd explanat ons
for opt onal equ pment not nstalled n your veh cle. If you have any quest ons about the operat on of any equ pment,
your author zed Mercedes-Benz Center w ll be glad to demonstrate the proper procedures.
Service and warranty information
The Serv ce and Warranty Informat on Booklet conta ns deta led nformat on about the warrant es cover ng your
Mercedes-Benz, nclud ng:
•New Car L m ted Warranty,
•Em ss on System Warranty,
•Em ss on Performance Warranty,
•Cal forn a, Ma ne, Massachusetts, and Vermont Em ss on Control System Warranty
(Cal forn a, Ma ne, Massachusetts, and Vermont only),
•State Warranty Enforcement Laws (Lemon Laws).
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9Introduction
Important notice for California retail buyers of Mercedes-Benz automobiles
Under Cal forn a law you may be ent tled to a replacement of your veh cle or a refund of the purchase pr ce or lease
pr ce, f Mercedes-Benz USA, LLC and/or ts author zed repa r or serv ce fac l t es fa l to f x one ore more substant al
defects or malfunct ons n the veh cle that are covered by ts express warranty after a reasonable number of repa r
attempts. Dur ng the per od of 18 months from or g nal del very of the veh cle or the accumulat on of 18 000 m les on
the odometer of the veh cle, wh chever occurs f rst, a reasonable number of repa r attempts s presumed for a reta l
buyer or lessee f one or more of the follow ng occurs: (1) the same substant al defect or malfunct on results n a
cond t on that s l kely to cause death or ser ous bod ly njury f the veh cle s dr ven, that defect or malfunct on has
been subject to repa r two or more t mes, and you have d rectly not f ed Mercedes-Benz USA, LLC n wr t ng of the
need for ts repa r and have g ven us a d rect opportun ty to perform a repa r ourselves, (2) the same substant al defect
or malfunct on of a less ser ous nature than category (1) has been subject to repa r four or more t mes and you have
d rectly not f ed us of the need for ts repa r and g ven us the opportun ty to repa r ourselves, or (3) the veh cle s out
of serv ce by reason of repa r of the same or d fferent substant al defects or malfunct ons for a cumulat ve total of
more than 30 calender days. Wr tten not f cat on should be sent to us, not a dealer, at Mercedes-Benz USA, LLC,
Customer Ass stance Center, One Mercedes Dr ve, Montvale, NJ 07645-0350.
Maintenance
The Serv ce Booklet descr bes all the necessary ma ntenance work wh ch should be performed at regular ntervals.
Always have the Serv ce Booklet w th you when you take the veh cle to your author zed Mercedes-Benz Center for
serv ce. The serv ce adv sor w ll record each serv ce n the booklet for you.
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10Introduction
Roadside assistance
The Mercedes-Benz Roads de Ass stance Program prov des factory tra ned techn cal help n the event of a breakdown.
Calls to the toll-free Roads de Ass stance number:
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
w ll be answered by Mercedes-Benz Customer Ass stance Representat ves 24 hours a day, 365 days a year.
For add t onal nformat on refer to the Mercedes-Benz Roads de Ass stance Program brochure n your glove box.
Change of address or ownership
If you change your address, be sure to send n the “Change of Address Not ce” found n the Serv ce and Warranty
Informat on Booklet, or s mply call the Mercedes-Benz Customer Ass stance Center ( n the USA) at
1-800-FOR-MERCedes, or Customer Serv ce ( n Canada) at 1-800-387-0100. It s n your own nterest that we can
contact you should the need ar se.
If you sell your Mercedes, please leave all l terature w th the veh cle to make t ava lable to the next operator.
If you bought th s veh cle used, be sure to send n the “Not ce of Purchase of Used Car” found n the Serv ce and
Warranty Informat on Booklet, or call the Mercedes-Benz Customer Ass stance Center ( n the USA) at
1-800-FOR-MERCedes, or Customer Serv ce ( n Canada) at 1-800-387-0100.
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11Introduction
Operating your vehicle outside the USA or Canada
If you plan to operate your veh cle n fore gn countr es, please be aware that:
•Serv ce fac l t es or replacement parts may not be read ly ava lable,
•unleaded gasol ne for veh cles w th catalyt c converters may not be ava lable; the use of leaded fuels w ll damage
the catalysts,
•gasol ne may have a cons derably lower octane rat ng, and mproper fuel can cause eng ne damage.
Certa n Mercedes-Benz models are ava lable for del very n Europe under our European Del very Program. For deta ls,
consult your author zed Mercedes-Benz Center or wr te to:
In the USA: In Canada:
Mercedes-Benz USA, LLC
European Del very Department
One Mercedes Dr ve
Montvale, NJ 07645-0350
Mercedes-Benz Canada, Inc.
European Del very Department
849 Egl nton Avenue East
Toronto, Ontar o M4G 2L5
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12Introduction
We cont nuously str ve to mprove our product, and ask for your understand ng that we reserve the r ght to make
changes n des gn and equ pment. Therefore, nformat on, llustrat ons and descr pt ons n th s Operator’s Manual
m ght d ffer from your veh cle.
Opt onal equ pment s also descr bed n th s manual, nclud ng operat ng nstruct ons wherever necessary. S nce they
are spec al-order tems, the descr pt ons and llustrat ons here n may vary sl ghtly from the actual equ pment of your
veh cle.
If there are any equ pment deta ls that are not shown or descr bed n th s Operator’s Manual, your author zed
Mercedes-Benz Center w ll be glad to nform you of correct care and operat ng procedures.
The Operator’s Manual and Serv ce Booklet are mportant documents and should be kept w th the veh cle.
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13Introduction
Where to find it
The Operator’s Manual s d v ded nto e ght sect ons:
• Instruments and controls: An overv ew of all the controls that can be operated from the dr ver’s seat.
•Operation: Informat on on the veh cle’s equ pment and ts operat on.
•Driving: Important nformat on on dr v ng.
• Instrument cluster display: D splays and nd cator lamps on the nstrument cluster w th br ef nstruct ons.
•Practical hints: Ass stance and nstruct ons n the event of an emergency.
• Car care: Instruct ons on car ng for your veh cle.
• Technical data: All the mportant techn cal data for your veh cle as well as consumer nformat on such as fuels,
coolants, lubr cants etc. s conta ned here.
•Index: Key terms to help you f nd a top c qu ckly.
Other documents may also be suppl ed, depend ng on your veh cle’s equ pment.
Explanat on of color used:
Warning notices for the protection of yourself and
others appear on red background.
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14Introduction
Problems with your vehicle
If you should exper ence a problem w th your veh cle, part cularly one that you bel eve may affect
ts safe operat on, we urge you to mmed ately contact your author zed Mercedes-Benz Center to
have the problem d agnosed and corrected f requ red. If the matter s not handled to your
sat sfact on, please d scuss the problem w th the Mercedes-Benz Center management, or f
necessary contact us at the follow ng addresses:
In the USA: Customer Ass stance Center
Mercedes-Benz USA, LLC
One Mercedes Dr ve
Montvale, NJ 07645-0350
In Canada: Customer Relat ons Department
Mercedes-Benz Canada, Inc.
849 Egl nton Avenue East
Toronto, Ontar o, M4G 2L5
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15Introduction
For the USA only:
The follow ng text s publ shed as requ red of manufacturers under T tle 49, Code of U.S. Federal Regulat ons,
Part 575 pursuant to the “Nat onal Traff c and Motor Veh cle Safety Act of 1966”.
Reporting Safety Defects
If you bel eve that your veh cle has a defect wh ch could cause a crash or could cause njury or
death, you should mmed ately nform the Nat onal H ghway Traff c Safety Adm n strat on
(NHTSA) n add t on to not fy ng Mercedes-Benz USA, LLC.
If NHTSA rece ves s m lar compla nts, t may open an nvest gat on, and f t f nds that a safety
defect ex sts n a group of veh cles, t may order a recall and remedy campa gn. However, NHTSA
cannot become nvolved n nd v dual problems between you, your dealer, or Mercedes-Benz USA,
LLC.
To contact NHTSA, you may e ther call the Auto Safety Hotl ne toll-free at 1-888-327-4236
or wr te to: NHTSA, U.S. Department of Transportat on, Wash ngton, D.C. 20590. You can also
obta n other nformat on about motor veh cle safety from the Hotl ne.
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S203.book Seite 16 Freitag, 19. Oktober 2001 1:25 13

17Contents - Instruments and controls
Technical
data
Instruments
and controls Operation Driving Instrument cluster display Practical hints Car care Index
Instruments and controls
Instruments and controls ............... 18
Door control panel .......................20
Overhead control panel ............... 21
Dashboard .....................................22
Center console ..............................24
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