Mercedes-Benz C-Class Saloon 2020 User manual

Disclaimer
Das folgende PDF-Dokumentfür dieses Fahrzeugmodell bezieht sich inallen
Sprachversionen nur auf die Fahrzeuge, die für den deutschen Markt bestimmt
sind und die den deutschen Vorschriften entsprechen. Bitte wenden Sie sich an
Ihren autorisierten Mercedes-Benz Servicestützpunkt, um ein gedrucktes Exemplar
für andere Fahrzeugmodelle und Fahrzeugmodelljahre zu erhalten.
Dieses PDF-Dokument stellt die aktuelle Version dar. Mögliche Abweichungen zu
Ihrem konkreten Fahrzeug könnten nicht berücksichtigt sein, da Mercedes-Benz
seine Fahrzeuge ständig dem neuesten Stand der Technik anpasst, sowie
Änderungen in Form und Ausstattung vornimmt. Bitte beachten Sie daher, dass
dieses PDF-Dokument in keinem Fall das gedruckte Exemplar ersetzt, das mit
dem Fahrzeug ausgeliefert wurde.
Internal use only
Disclaimer
All language versions of the following PDF document for this vehicle model
relate solely to vehicles intended for sale on the German market and which
correspond to German regulations.
Please contact your authorised Mercedes-Benz Service Centre to obtain
a printed version for other vehicle models and vehicle model years. This PDF
document is the latest version. Possible variations to your vehicle may not
be taken into account as Mercedes-Benz constantly updates their vehicles to
the state of the art and introduces changes in design and equipment. Please
therefore note that this PDF document in no way replaces the printed version
which was delivered with your vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
Copyright
All rights reserved. All texts, images and graphics are subject to copyright
and other laws for the protection of intellectual property. They may not be
copied or changed for any commercial use or for the purpose of being passed
on nor used on other webistes.

Internal use only

Internal use only

Thank youfor purchasing a Mercedes-Benz
Before youfirst drive off, read this Owner's Man‐
ual carefully and familiarise yourself with your
vehicle. Foryour own safety and a longer operat‐
ing lifespan of thevehicle, follow the instructions
and warning notices in this Owner's Manual. Dis‐
regarding them may lead to damage to thevehi‐
cle or injury to people.
The standard equipment and product description
of your vehicle may vary and depends on thefol‐
lowing factors:
RModel
Rorder
Rnational version
Ravailability
The illustrations in this Owner's Manual show a
left-hand drive vehicle. On right-hand-drive vehi‐
cles, the layout of car parts and control ele‐
ments differs accordingly.
Mercedes-Benz is constantly developing its vehi‐
cles further.
Mercedes-Benz therefore reservestheright to
introduce changes in thefollowing areas:
Rdesign
Requipment
Rtechnical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following documents are integral parts of
thevehicle:
RDigital Owner's Manual
Rprinted Owner's Manual
Rservice booklet
Requipment-dependent Supplements
Keep these documents in thevehicle at all
times. If you sell thevehicle, always pass all of
the documents on to the new owner.
2055847528Z102
2055847528Z102
Internal use only

Symbols ........................................................ 5
At aglance .................................................... 6
Cockpit ........................................................... 6
Indicator and warning lamps (standard) ........ 10
Indicator and warning lamps (widescreen
cockpit) ......................................................... 12
Overhead control panel ................................ 14
Door control panel and seat adjustment ....... 16
Emergencies and breakdowns ...................... 18
Digital Owner's Manual ............................. 20
Calling up the Digital Owner's Manual ..........20
General notes............................................. 21
Protection of the environment ......................21
Take-back of end-of-life vehicles ...................21
Mercedes-Benz GenuineParts ....................... 22
Owner's Manual ...........................................23
Operating safety ...........................................23
Declaration of conformity ............................. 25
Diagnostics connection ................................ 29
Qualified specialist workshop ....................... 31
Vehicle registration ....................................... 31
Correct use of thevehicle ............................. 31
Information on the REACH regulation ........... 32
Notesfor persons with electronic medi‐
cal aids ......................................................... 32
Implied warranty ...........................................33
QR code forrescue card ...............................33
Data storage .................................................33
Copyright ...................................................... 36
Occupant safety......................................... 37
Restraint system ...........................................37
Seat belts ..................................................... 39
Airbags ......................................................... 43
PRE-SAFE®system ........................................51
Safely transporting children in thevehi‐
cle ................................................................52
Notes on pets in thevehicle .........................72
Opening and closing .................................. 73
Key ...............................................................73
Doors ............................................................ 76
Boot .............................................................. 80
Side windows ............................................... 85
Sliding sunroof ............................................. 89
Roller sunblinds ............................................ 93
Anti-theft protection .....................................94
Seats and stowing ..................................... 98
Notes on the correct driver's seat posi‐
tion ............................................................... 98
Seats ............................................................ 99
Steering wheel ............................................ 107
Easy entry and exit feature .........................109
Memory function ......................................... 110
Stowage areas .............................................111
Sockets ....................................................... 120
Wireless charging of the mobile phone
and connection with theexterior aerial ...... 122
Fitting/removing thefloor mats ................. 123
Light and sight ......................................... 125
Exterior lighting .......................................... 125
Interior lighting ........................................... 134
Changing bulbs (only forvehicles with
halogen headlamps) .................................... 135
Windscreen wipers and windscreen
washer system ............................................ 138
2Contents
Internal use only

Mirrors ........................................................ 141
Climate control ........................................ 144
Overview of climate control systems ..........144
Operating the climate control system ......... 145
Driving and parking ................................. 154
Driving ........................................................ 154
DYNAMIC SELECT switch ............................165
Automatic transmission .............................. 167
Function of the 4MATIC .............................. 172
Refuelling .................................................... 172
Parking .......................................................178
Driving and driving safety systems .............185
Trailer hitch ................................................. 237
Bicycle rack function ................................... 241
Vehicle towing instructions .........................243
Instrument display and on-board
computer .................................................. 244
Notes on the instrument display and on-
board computer .......................................... 244
Instrument display overview .......................245
Overview of buttons on thesteering
wheel ..........................................................246
Operating the on-board computer .............. 246
Overview of displays on the multifunc‐
tion display .................................................247
Head-up display .......................................... 248
LINGUATRONIC ........................................ 250
Notes on operating safety .......................... 250
Operation ................................................... 250
Using LINGUATRONIC effectively ............... 252
Essential voice commands .........................252
Multimedia system .................................. 265
Overview and operation .............................. 265
System settings .......................................... 274
Fit & Healthy ............................................... 285
Navigation .................................................. 287
Telephone ...................................................313
Online and Internet functions ..................... 340
Media ......................................................... 346
Radio .......................................................... 358
TV ............................................................... 361
Sound ......................................................... 369
Maintenance and care ............................. 372
ASSYST PLUS service interval display .........372
Engine compartment .................................. 373
Cleaning and care .......................................381
Breakdown assistance ............................ 388
Emergency .................................................. 388
Flat tyre ...................................................... 390
Battery (vehicle) ......................................... 396
Tow-starting or towing away ....................... 402
Electrical fuses ........................................... 407
Wheels and tyres ...................................... 410
Notes on noise or unusual handling char‐
acteristics ...................................................410
Notes on regularly inspecting wheels and
tyres ............................................................ 410
Notes on snow chains .................................410
Tyre pressure ...............................................411
Wheel change .............................................. 414
Emergency spare wheel .............................. 424
Contents 3
Internal use only

Technical data .......................................... 426
Notes on technical data .............................. 426
On-board electronics .................................. 426
Radio operating permits forvehicle com‐
ponents ...................................................... 428
Vehicle identification plate, VIN and
engine number overview ............................ 428
Operating fluids .......................................... 430
Vehicle data ................................................ 440
Trailer hitch ................................................. 441
Display messages and warning/indi‐
cator lamps .............................................. 445
Display messages ....................................... 445
Warning and indicator lamps ...................... 498
Index .......................................................... 513
4Contents
Internal use only

In this Owner's Manual, you will find thefollow‐
ing symbols:
&DANGER Danger due to not observing
thewarning notices
Warning notices draw your attention to haz‐
ards that may endanger your health or life, or
the health or life of others.
#Observe thewarning notices.
+ENVIRONMENTAL NOTE Environmental
damage due to failure to observe envi‐
ronmental notes
Environmental notes include information on
environmentally responsible behaviour or
environmentally responsible disposal.
#Observe environmental notes.
*NOTE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of
risks which may lead to your vehicle being
damaged.
#Observe notes on material damage.
%These symbols indicate useful instructions
or further information that could be helpful
to you.
#Instruction
(/page)Further information on a topic
Display Information on the multifunction dis‐
play/media display
4Highest menu level, which is to be
selected in the multimedia system
5Relevant submenus, which are to be
selected in the multimedia system
*Indicates a cause
Symbols 5
Internal use only

Left-hand-drive vehicles
6At aglance – Cockpit
Internal use only

1Steering wheel gearshift paddles →170
2Combination switch →127
3Instrument display →245
4DIRECT SELECT lever →167
5Media display →265
6Glove compartment →114
7Start/stop button →155
8Climate control systems →145
9Calls up the main functions of the multimedia
system
→269
AHazard warning light system →128
BPASSENGER AIR BAG indicator lamps →48
CStowage compartment →114
DTouchpad →266
EController forvolume and switching sound
on/off
→265
FSwitches the multimedia system on/off →265
GRear-window roller sunblind →94
HECO start/stop function →163
I360° camera →223
JSets thevehicle level →219
KDYNAMIC SELECT switch →166
LControl panel forthe multimedia system →246
MAdjusting thesteering wheel electrically →108
Switches thesteering wheel heater on/off →108
NControl panel:
On-board computer →246
Cruise control or variable limiter →195
Active Distance Assist DISTRONIC →199
ODiagnostics connection →29
POpens the bonnet →374
QElectric parking brake →182
RLight switch →125
SControl panel for:
At aglance – Cockpit 7
Internal use only

Active Steering Assist →205
Active Lane Keeping Assist →217
Parking Assist PARKTRONIC →230
Head-up display →249
8At aglance – Cockpit
Internal use only

Internal use only

Instrument display (standard)
10 At aglance – Indicator and warning lamps (standard)
Internal use only

1LDistance warning →507
2ÐPowersteering →501
3#! Turn signal lights →127
4;Engine diagnostics →502
5%Diesel engine: preglow
6!Electric parking brake (red) →505
7JBrakes (red) →505
8ÿCoolant temperature →502
9Coolant temperature display →245
AJBrakes (yellow) →505
B!Electric parking brake (yellow) →505
C!ABS →508
D6Restraint system →500
EüSeat belt →500
FKHigh beam →127
GLLow beam →125
H8Reserve fuel with fuel filler flap location
indicator
→502
IFuel level →245
JTStanding lights →125
KRRear fog light →126
LhTyre pressure monitoring system →511
MåESP®OFF →508
N÷ESP®→508
At aglance – Indicator and warning lamps (standard) 11
Internal use only

Widescreen cockpit instrument display
12 At aglance – Indicator and warning lamps (widescreen cockpit)
Internal use only

1#! Turn signal lights →127
2RRear fog light →126
3KHigh beam →127
LLow beam →125
TStanding lights →125
4ÿCoolant temperature →502
5Coolant temperature display →245
6LDistance warning →507
7üSeat belt →500
8hTyre pressure monitoring system →511
9ÙPowersteering →501
A!Electric parking brake (yellow) →505
B!Electric parking brake (red) →505
C6Restraint system →500
DïTrailer hitch →501
EJBrakes (red) →505
F8Reserve fuel with fuel filler flap location
indicator
→502
GFuel level →245
HäSuspension →507
IJBrakes (yellow) →505
J#Electrical fault →502
K;Engine diagnostics →502
L%Diesel engine: preglow
M!ABS →508
NåESP®OFF →508
÷ESP®→508
At aglance – Indicator and warning lamps (widescreen cockpit) 13
Internal use only

14 At aglance – Overhead control panel
Internal use only

1Sun visors
2pSwitches the left-hand reading lamp
on/off
→134
3|Switches automatic interior lighting con‐
trol on/off
→134
4GSOS button →331
5cSwitches the front interior lighting
on/off
→134
6uSwitches therear interior lighting
on/off
→134
7pSwitches theright-hand reading lamp
on/off
→134
8;me button →331
9Spectacles compartment
A3Opens/closes the panorama sliding
sunroof
→89
3Opens/closes theroller sunblind →89
BInside rear-view mirror →142
At aglance – Overhead control panel 15
Internal use only

16 At aglance – Door control panel and seat adjustment
Internal use only

1Operates the memory function →111
2Adjusts the seats electrically →103
3Switches the seat heating on/off →106
4Switches the seat ventilation on/off →107
5Operates the outside mirrors →141
6Opens/closes the boot lid →80
7Opens/closes theright side window →85
8Opens/closes the left side window →85
9Opens/closes therear right side window →85
AOpens/closes therear left side window →85
BChild safety lock fortherear side windows →71
COpens the door →77
DLocks/unlocks thevehicle →77
ESets the seat fore-and-aft position →99
FOnly vehicles with Seat Comfort Package:
adjusts the seat cushion length
→101
GAdjusts the 4-way lumbar support →103
HSeat adjustment using the multimedia system →105
IAdjusts the head restraints →103
JOnly vehicles with Seat Comfort Package:
adjusts the seat cushion inclination
→101
KAdjusts the seat height →101
LAdjusts the seat backrest inclination →101
At aglance – Door control panel and seat adjustment 17
Internal use only