Mercedes-Benz CLA 2020 User manual

Digital – in thevehicleVehicle document walletDigital – on the InternetDigital – as an app
Familiarize yourself with the con‐
tents of the Operator's Manual
directly via thevehicle's multi‐
media system (menu item "Vehi‐
cle information"). Start with the
quick guide or broaden your
knowledge with practical tips.
Here you can find comprehen‐
sive information about operating
your vehicle and about services
and guarantees in printed form.
You can find the Operator's Man‐
ual on the Mercedes-Benz home‐
page.
The Mercedes-Benz Guides app
is available free-of-charge in
familiar app stores.
É1185845402QËÍ
1185845402
Apple®iOS AndroidTM
Order no. P118 0186 13 Part no. 118 584 54 02
Edition C 2020
CLA
Operator's Manual
Mercedes-Benz
Mercedes-Benz CLA

Publication details
Internet
Further information about Mercedes-Benz vehi‐
cles and about Daimler AG can be found on the
following websites:
https://www.mbusa.com (USA only)
https://www.mercedes-benz.ca (Canada only)
Documentation team
©Daimler AG: not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstrasse 137
70327 Stuttgart
Germany
Front passenger airbag warning
Example
&WARNING Risk of injury or fatal injuries
if the front-passenger airbag is enabled
If the front-passenger front airbag is enabled,
achild on the front-passenger seat may be
struck by the front-passenger airbag during
an accident.
NEVER use a rearward-facing child restraint
system on a seat with an ENABLED FRONT
AIRBAG, DEATH or SERIOUS INJURY to the
CHILD can occur.
Observe thechapter "Children in thevehicle".
As at 18.04.2019

Thank youfor purchasing a Mercedes-Benz
Before youfirst drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Foryour own safety and a longer
operating lifespan of thevehicle, follow the
instructions and warning notices in this Opera‐
tor's Manual. Disregarding them may lead to
damage to thevehicle or injury to people.
Damage to thevehicle resulting from the disre‐
gard of the instructions is not coveredby the
Mercedes-Benz Limited Warranty.
The standard equipment and product description
of your vehicle may vary and depends on thefol‐
lowing factors:
RModel
ROrder
RNational version
RAvailability
Mercedes-Benz reservestheright to introduce
changes in thefollowing areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following documents are integral parts of
thevehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent Supplements
Keep these documents in thevehicle at all
times. If you sell thevehicle, always pass all of
the documents on to the new owner.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
1185845402
1185845402

Symbols ........................................................ 5
At aglance .................................................... 6
Cockpit ........................................................... 6
Indicator and warning lamps (standard) ........ 10
Indicator and warning lamps (Wide‐
screen Cockpit) ............................................ 12
Overhead control panel ................................ 14
Door control panel and seat adjustment ....... 16
Emergencies and breakdowns ...................... 18
Digital Operator's Manual ......................... 20
Calling up the Digital Operator's Manual ...... 20
General notes............................................. 21
Protecting the environment .......................... 21
Mercedes-Benz Genuine Parts ......................21
Operator's Manual ........................................22
Service and vehicle operation ......................23
Operating safety ...........................................24
Declaration of conformity for wireless
vehicle components .....................................25
Diagnostics connection ................................ 26
Qualified specialist workshop ....................... 26
Correct use of thevehicle ............................. 27
Problems with your vehicle ........................... 27
Reporting safety defects ...............................27
Limited Warranty .......................................... 28
QR code forrescue card ...............................28
Data storage .................................................28
Copyright ...................................................... 31
Occupant safety......................................... 33
Restraint system ...........................................33
Seat belts ..................................................... 35
Airbags ......................................................... 40
PRE-SAFE®system ....................................... 47
Safely transporting children in thevehi‐
cle ................................................................48
Notes on pets in thevehicle .........................62
Opening and closing .................................. 64
SmartKey ...................................................... 64
Doors ............................................................ 69
Trunk ............................................................ 73
Side windows ............................................... 77
Sliding sunroof .............................................. 81
Anti-theft protection .....................................85
Seats and stowing ..................................... 89
Notes on the correct driver's seat posi‐
tion ............................................................... 89
Seats ............................................................ 90
Steering wheel ..............................................95
Easy entry and exit feature ...........................96
Operating the memory function .................... 97
Stowage areas .............................................. 99
Cup holder .................................................. 106
Sockets ....................................................... 108
Wireless charging of the mobile phone
and connection with theexterior antenna ... 110
Installing/removing thefloor mats .............. 111
Light and visibility .................................... 113
Exterior lighting ........................................... 113
Interior lighting ............................................ 118
Windshield wiper and windshield washer
system ........................................................ 120
Mirrors ........................................................ 122
Operating the sun visors ............................. 125
2Contents

Climate control ......................................... 126
Overview of climate control systems ..........126
Operating the climate control system ......... 126
Driving and parking ................................. 130
Driving ........................................................ 130
DYNAMIC SELECT switch ............................139
Automatic transmission .............................. 142
Function of 4MATIC .................................... 147
Refueling .................................................... 148
Parking .......................................................150
Driving and driving safety systems .............159
Vehicle towing instructions .........................214
Instrument Display and on-board
computer................................................... 215
Instrument Display overview .......................215
Overview of the buttons on thesteering
wheel ..........................................................216
Operating the on-board computer ............... 217
Adjusting the design of the Instrument
Display ........................................................ 218
Showing display content on the instru‐
ment cluster ................................................ 219
Overview of displays on the multifunc‐
tion display .................................................220
Adjusting the instrument lighting ................221
Menus and submenus ................................. 221
Head-up Display ......................................... 228
Voice Control System .............................. 229
Notes on operating safety .......................... 229
Operation ................................................... 230
Using theVoice Control System effec‐
tively ........................................................... 232
Essential voice commands .........................233
MBUX multimedia system ....................... 247
Overview and operation .............................. 247
System settings .......................................... 281
Navigation .................................................. 290
Telephone ...................................................330
Online and Internet functions ..................... 358
Media .........................................................365
Radio .......................................................... 372
Sound ......................................................... 380
Maintenance and care ............................. 384
ASSYST PLUS service interval display ........ 384
Engine compartment .................................. 385
Cleaning and care .......................................390
Breakdown assistance ............................ 400
Emergency ..................................................400
Flat tire ....................................................... 402
Battery (vehicle) ......................................... 407
Towstarting or towing away ........................ 413
Electrical fuses ............................................ 418
Wheels and tires ...................................... 422
Notes on noise or unusual handling char‐
acteristics ...................................................422
Notes on regularly inspecting wheels and
tires ............................................................ 422
Notes on snow chains ................................ 423
Tire pressure ...............................................424
Loading thevehicle .....................................431
Tire labeling ................................................ 435
Definition of termsfor tires and loading ..... 440
Changing a wheel .......................................443
Emergency spare wheel .............................. 452
Contents 3

Technical data .......................................... 456
Notes on technical data .............................. 456
Vehicle electronics .....................................456
Vehicle identification plate, VIN and
engine number overview ............................ 458
Operating fluids .......................................... 459
Vehicle data ................................................ 466
Display messages and warning/indi‐
cator lamps .............................................. 468
Display messages .......................................468
Warning and indicator lamps .......................515
Index ......................................................... 530
4Contents

In this Operator's Manual, you will find thefol‐
lowing symbols:
&DANGER Danger due to not observing
thewarning notices
Warning notices draw your attention to haz‐
ards that may endanger your health or life, or
the health or life of others.
#Observe thewarning notices.
+ENVIRONMENTAL NOTE Environmental
damage due to failure to observe envi‐
ronmental notes
Environmental notes include information on
environmentally responsible behavior or envi‐
ronmentally responsible disposal.
#Observe environmental notes.
*NOTE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of
risks which may lead to your vehicle being
damaged.
#Observe notes on material damage.
%Useful instructions or further information
that could be helpful to you.
XInstruction
(Qpage) Further information on a topic
Display Information on the multifunction dis‐
play/media display
+Highest menu level, which is to be
selected in the multimedia system
*Corresponding submenus, which are
to be selected in the multimedia sys‐
tem
*Marks a cause
Symbols 5

Left-hand drive vehicles
6At aglance – Cockpit

1Steering wheel gearshift paddles →144
2Combination switch →114
3Instrument Display →215
4DIRECT SELECT lever →142
5Start/stop button →131
ECO start/stop function →138
6Media display →250
7Climate control systems →126
8Hazard warning lights →115
9PASSENGER AIR BAG indicator lamp →45
AGlove box →100
BStowage compartment →100
CCup holder →106
DControl knob for:
Volume and switching sound on/off →247
Switches the MBUX multimedia system
on/off
→247
ECalls up navigation →290
FCalls up theradio →373
Calls up media →368
GCalls up thetelephone →332
HCalls up favorites →268
ICalls up vehicle functions →260
JActive Parking Assist →201
KDYNAMIC SELECT switch →140
LTouchpad →250
MControl panel forthe MBUX multimedia sys‐
tem
→216
NAdjusts thesteering wheel →95
OControl panel:
On-board computer →216
Cruise control →171
Active Distance Assist DISTRONIC →174
PDiagnostics connection →26
At aglance – Cockpit 7

QOpens the hood →385
RElectric parking brake →156
SLight switch →113
8At aglance – Cockpit

Instrument Display (standard)
10 At aglance – Indicator and warning lamps (standard)

1!ABS malfunction →525
2#! Turn signal light →114
3hTire pressure monitor →528
4Speedometer →215
5Multifunction display →220
6#Electrical malfunction →519
7LDistance warning →524
8Brakes (red) →522
$USA only
JCanada only
9!Electric parking brake (yellow) →522
AElectric parking brake applied (red) →522
FUSA only
!Canada only
B;Check Engine →519
CRRear fog light →114
DKHigh beam →114
LLow beam →113
TParking lamps →113
EåESP®OFF →525
÷ESP®→525
F6Restraint system →517
GFuel level indicator
HæFuel reserve with fuel filler cap location
indicator
→519
IÙElectric powersteering malfunction →518
JüSeat belt not fastened →517
At aglance – Indicator and warning lamps (standard) 11

Widescreen Cockpit Instrument Display
12 At aglance – Indicator and warning lamps (Widescreen Cockpit)

1Speedometer →215
2#! Turn signal light →114
3Multifunction display →220
46Restraint system →517
5Tachometer →215
6åESP®OFF →525
÷ESP®→525
7RRear fog light →114
8KHigh beam →114
LLow beam →113
TParking lamps →113
9ÿCoolant too hot/cold →519
ACoolant temperature display →215
B!Electric parking brake (yellow) →522
C#Electrical malfunction →519
DLDistance warning →524
E!ABS malfunction →525
FÙElectric powersteering malfunction →518
GhTire pressure monitor →528
H%This indicator lamp has no function
IæFuel reserve with fuel filler cap location
indicator
→519
JFuel level indicator
KElectric parking brake applied (red) →522
FUSA only
!Canada only
LüSeat belt not fastened →517
MBrakes (red) →522
$USA only
JCanada only
N;Check Engine →519
OäThis indicator lamp has no function
At aglance – Indicator and warning lamps (Widescreen Cockpit) 13

14 At aglance – Overhead control panel

1Sun visors →125
2pSwitches the left-hand reading lamp
on/off
→118
3|Switches automatic interior lighting con‐
trol on/off
→118
4cSwitches the front interior lighting
on/off
→118
5uSwitches therear interior lighting
on/off
→118
6pSwitches theright-hand reading lamp
on/off
→118
7;me button →351
8GSOS button →351
93Opens/closes the panorama roof with
power tilt/sliding panel
→81
3Opens/closes theroller sunblind →81
AInside rearview mirror →123
At aglance – Overhead control panel 15

16 At aglance – Door control panel and seat adjustment

1Operates the memory function →97
2Adjusts the seats electrically →90
3Switches the seat heating on/off →93
4Switches the seat ventilation on/off →94
5ßÜLocks/unlocks thevehicle →69
6Opens the door →69
7Opens the trunk lid →73
8Operates the outside mirrors →122
9WOpens/closes theright side window →77
AWOpens/closes therear right side win‐
dow
→77
BChild safety lock fortherear side windows →62
CWOpens/closes therear left side window →77
DWOpens/closes the left side window →77
EAdjusts the head restraints →91
FConfigures the seat settings →93
GAdjusts the seat backrest inclination →90
HAdjusts the seat height →90
IAdjusts the seat cushion inclination →90
JSets the seat fore-and-aft position →90
KAdjusts the seat cushion length →90
At aglance – Door control panel and seat adjustment 17

18 At aglance – Emergencies and breakdowns