Mercedes-Benz E-Class Sedan 2021 User manual

É2135849316!ËÍ
2135849316
Order no. P213 1458 13 Part no. 213 584 93 16
Edition A-2021
E-Class Sedan
Mercedes-AMG Supplement
Mercedes-Benz

Publication details
Internet
Further information about Mercedes-Benz vehi‐
cles and about Mercedes‑Benz AG can be found
on thefollowing websites:
https://www.mbusa.com (USA only)
https://www.mercedes-benz.ca (Canada only)
Documentation team
©Mercedes‑Benz AG: Not to be reprinted, trans‐
lated or otherwise reproduced, in whole or in
part, without written permission from
Mercedes‑Benz AG.
Vehicle manufacturer
Mercedes‑Benz AG
Mercedesstraße 120
70372 Stuttgart
Germany
As at 24.09.2019

Thank youfor purchasing a Mercedes-AMG
Before youfirst drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Foryour own safety and a longer
operating lifespan of thevehicle, follow the
instructions and warning notices in this Opera‐
tor's Manual. Disregarding them may lead to
damage to thevehicle or injury to people.
Damage to thevehicle resulting from the disre‐
gard of the instructions is not coveredby the
Mercedes-Benz Limited Warranty.
The standard equipment and product description
of your vehicle may vary and depends on thefol‐
lowing factors:
RModel
ROrder
RNational version
RAvailability
Mercedes-AMG reservestheright to introduce
changes in thefollowing areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following documents are integral parts of
thevehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent Supplements
Keep these documents in thevehicle at all
times. If you sell thevehicle, always pass all of
the documents on to the new owner.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2135849316
2135849316

Symbols ........................................................ 3
At aglance .................................................... 4
Cockpit ........................................................... 4
General notes............................................... 7
Operator's Manual .......................................... 7
Operating safety .............................................7
Qualified specialist workshop .........................8
Correct use of thevehicle ...............................8
Limited Warranty ............................................ 9
Occupant safety......................................... 10
Seat belts ..................................................... 10
Airbags ......................................................... 10
Driving and parking .................................... 11
Driving .......................................................... 11
DYNAMIC SELECT switch .............................. 13
Automatic transmission ................................ 14
Driving and driving safety systems ................16
Function of the AMG steering-wheel but‐
tons .............................................................. 25
Instrument Display and on-board
computer .................................................... 26
Notes on the Instrument Display and on-
board computer ............................................ 26
Operating the on-board computer ................26
Calling up displays on thePerformance
menu ............................................................ 28
Function of the Head-up Display ...................30
MBUX multimedia system ......................... 32
AMG TRACK PACE ........................................ 32
Breakdown assistance .............................. 38
Flat tire .........................................................38
Wheels and tires ........................................ 39
Overview of the tire-change tool kit .............. 39
Changing a wheel ......................................... 39
Technical data ............................................ 40
Operating fluids ............................................ 40
Vehicle data .................................................. 42
Display messages and warning/indi‐
cator lamps ................................................ 44
Display messages ......................................... 44
Warning and indicator lamps ........................ 45
Index ........................................................... 48
2Contents

In this Operator's Manual, you will find thefol‐
lowing symbols:
&DANGER Danger due to not observing
thewarning notices
Warning notices draw your attention to haz‐
ards that may endanger your health or life, or
the health or life of others.
#Observe thewarning notices.
+ENVIRONMENTAL NOTE Environmental
damage due to failure to observe envi‐
ronmental notes
Environmental notes include information on
environmentally responsible behavior or envi‐
ronmentally responsible disposal.
#Observe environmental notes.
*NOTE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of
risks which may lead to your vehicle being
damaged.
#Observe notes on material damage.
%These symbols indicate useful instructions
or further information that could be helpful
to you.
#Instruction
(/page)Further information on a topic
Display Information on the multifunction dis‐
play/media display
4Highest menu level, which is to be
selected in the multimedia system
5Relevant submenus, which are to be
selected in the multimedia system
*Indicates a cause
Symbols 3

Left-hand-drive vehicles
4At aglance – Cockpit

1Steering wheel gearshift paddles →15
2Combination switch
3Instrument Display →26
4DIRECT SELECT lever
5Media display
6Start/stop button →11
7Calls up MBUX multimedia system applica‐
tions
8Climate control systems
9Glove box
AHazard warning light system
BStowage compartment
CTouchpad
DController forvolume and switching sound
on/off
Switches the MBUX multimedia system
on/off
EAMG Performance exhaust system →13
FECO start/stop function →12
GActive Parking Assist
HESP®→16
IAMG adaptive sport suspension system + →22
JManual gearshifting →15
KDYNAMIC SELECT switch →13
LPASSENGER AIR BAG indicator lamps
MControl panel forthe MBUX multimedia sys‐
tem
NAMG steering-wheel buttons →25
OAdjusts thesteering wheel mechanically
PAdjusts thesteering wheel electrically
Switches thesteering wheel heater on/off
QControl panel:
On-board computer →26
Cruise control
Active Distance Assist DISTRONIC
At aglance – Cockpit 5

RDiagnostics connection
SOpens the hood
TElectric parking brake
ULight switch
6At aglance – Cockpit

Operator's Manual
This Supplement provides information on all the
important functions of your AMG vehicle that are
either not described or differ from the descrip‐
tions in thevehicle Operator's Manual. This
information supplements or replaces the corre‐
sponding sections in thevehicle Operator's Man‐
ual. Under no circumstances does the Supple‐
ment replace the Operator's Manual.
This Supplement describes all models, and
standard and optional equipment foryour vehi‐
cle, as available at the time of going to press.
Country-specific differences are possible. Bear
in mind that your vehicle may not feature all
functions described here. This is also the case
for systems and functions relevant to safety.
Therefore, the equipment on your vehicle may
differ from that in the descriptions and illustra‐
tions.
The original purchase contract documentation
foryour vehicle contains a list of all of the sys‐
tems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual, the Supplement and the
Maintenance Booklet are important documents
and should be kept in thevehicle.
Operating safety
&WARNING Risk of accident due to mal‐
functions or system failures
To avoid malfunctions or system failures:
#Always have the prescribed service and
maintenance work as well any required
repairs carried out at a qualified spe‐
cialist workshop.
&WARNING Risk of accident or injury due
to incorrect modifications on electronic
component parts
Modification of electronic components, their
software or wiring could impair their function
and/or the function of other networked com‐
ponent parts or safety-relevant systems.
This can endanger the operating safety of the
vehicle.
#Nevertamper with the wiring and elec‐
tronic component parts or their soft‐
ware.
#You should have all work on electrical
and electronic components carried out
at a qualified specialist workshop.
Observe the "On-board electronics" section in
"Technical data" in thevehicle Operator's Man‐
ual.
&WARNING Risk of fire due to flammable
materials on hot parts of theexhaust
system
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of theexhaust system.
General notes 7

#When driving on unpavedroads or off-
road, regularly check thevehicle under‐
side.
#Remove trapped plants or other flam‐
mable material, in particular.
#If there is damage, consult a qualified
specialist workshop immediately.
*NOTE Damage to thevehicle
In thefollowing situations, in particular, there
is a risk of damage to thevehicle:
RThe vehicle becomes grounded, e.g. on a
high curb or an unpavedroad
RThe vehicle is driven toofast over an
obstacle, e.g. a curb, speed bump or pot‐
hole
RA heavy object strikesthe underbody or
chassis components
In situations such as this, the body, the
underbody, chassis components, wheels or
tires could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, may not absorb the loads that
arise as intended.
If the underbody paneling is damaged, flam‐
mable materials such as leaves, grass or
twigs can collect between the underbody and
the underbody paneling. These materials may
ignite if they come into contact with hot
parts on theexhaust system.
#Have thevehicle checked and repaired
immediately at a qualified specialist
workshop.
or
#If driving safety is impaired while con‐
tinuing your journey, pull over and stop
thevehicle immediately in accordance
with the traffic conditions, and contact
aqualified specialist workshop.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali‐
fied specialist workshop. It has the necessary
special skills, tools and qualifications to cor‐
rectly carry out thework required on your vehi‐
cle. This particularly applies to safety-relevant
works.
Always have thefollowing work carried out on
your vehicle at a qualified specialist workshop:
Rsafety-relevant works
Rservice and maintenance work
Rrepair work
Rmodifications as well as installations and
conversions
Rwork on electronic components
Mercedes‑AMG recommends a Mercedes‑Benz
service center.
Correct use of thevehicle
If youremove any warning stickers,you or others
could fail to recognize certain dangers. Leave
warning stickers in position.
Observe thefollowing information in particular
when driving your vehicle:
Rthe safety notes in this manual
8General notes

Rtechnical data forthevehicle
Rtrafficrules and regulations
Rlaws and safetystandards pertaining to
motorvehicles
Limited Warranty
*NOTE Damage to thevehicle arising
from violation of these operating instruc‐
tions.
Damage to thevehicle can arise from viola‐
tion of these operating instructions.
This damage is not covered either by the
Mercedes-Benz implied warranty or by the
New‑ or Used-Vehicle Warranty.
#Follow the instructions in these operat‐
ing instructions on proper operation of
your vehicle as well as on possible vehi‐
cle damage.
General notes 9

Seat belts
Reduced protection
The AMG sport seat and the AMG Performance
seat are designed forthestandard three-point
seat belt. If you install a different multipoint seat
belt, e.g. sport or racing seat belts, therestraint
system cannot provide the intended level of pro‐
tection.
Depending on the type of seat, there may be
openings in the seat backrest. These openings
have no function.
&WARNING Risk of injury or fatal injury
due to modified seat belt systems
If youfeed seat belts through the opening in
the seat backrest, the seat backrest may be
damaged or may even break in theevent of
an accident.
#Only use thestandard three-point seat
belt.
#Never modify the seat belt system.
Airbags
Protection provided by the side airbag
Vehicles with AMG Performance seat:
depending on the accident situation, the side air‐
bag can increase the level of protection forthe
ribcage of therespective passenger in addition
to a correctly fastened seat belt.
10 Occupant safety

Driving
Breaking-in notes
To preserve the engine during thefirst
1,000 miles (1,500 km):
Rdrive at varying road speeds and engine
speeds.
Rdo not drive faster than 85 mph (140 km/h).
Rallow the engine to reach a maximum engine
speed of 4,500 rpm (4,500 rpm) only briefly.
Rdrive thevehicle in drive program A.
Rchange gear before thetachometer needle is
Ôof thewayto thered area of thetachome‐
ter.
Rdo not shift down a gear manually in order to
brake.
Ravoid overstraining thevehicle, e.g. driving at
full throttle.
Rdo not depress the accelerator pedal past
the pressure point (kickdown).
Ronly increase the engine speed gradually and
accelerate thevehicle to full speed after
1,000 miles (1,500 km).
This also applies when the engine or parts of the
drivetrain have been replaced.
Please also observe thefollowing breaking-in
notes:
RIn certain driving and driving safety systems,
the sensors adjust automatically while a cer‐
tain distance is being driven afterthevehicle
has been delivered or afterrepairs. Full sys‐
tem effectiveness is not reached until the
end of this teach-in process.
RBrakepads, brake discs and tires that are
either new or have been replaced only ach‐
ieve optimum braking effect and grip after
several hundred kilometers of driving. Com‐
pensate forthereduced braking effect by
applying greaterforceto the brake pedal.
Function of Emotion Start
#Start thevehicle with thestart/stop button
and simultaneously pull one of thesteering
wheel gearshift paddles 1or 2.
RThe idle speed is increased briefly when
starting the engine.
RThe exhaust gasflaps are opened (sporty
characteristic) (/page 12).
Observe the notes on starting thevehicle in the
vehicle Operator's Manual.
Driving and parking 11

Notes on the locking differential
After a breaking-in period of 2000 miles
(3000 km) the oil on the locking differential
should be changed in a qualified specialist work‐
shop. This oil change prolongs the service life of
the locking differential.
Be sure to observe the information sticker
regarding the breaking-in notes on the wind‐
shield.
Operation of the ECO start/stop function
The engine is automatically switched off if the
following conditions are met:
Rif all vehicle conditions for an automatic
engine stop are met.
Ryou brake thevehicle to astandstill in trans‐
mission position hor i.
Ryou depress the brake pedal when driving at
speeds below 15 mph (20 km/h).
The engine is restarted automatically if:
Ryourelease the brake pedal in transmission
position hwhen the HOLD function is not
active.
Ryou shift from transmission position j.
Ryou engage transmission position hor k.
Ryou depress the accelerator pedal.
Ryou permanently activate manual gearshift‐
ing.
Ryou pull the left-hand steering wheel gear‐
shift paddle.
Ran automatic engine start is required by the
vehicle.
If the engine was switched off by the ECO start/
stop function and you leave thevehicle, a warn‐
ing tone sounds and the engine is not restarted.
In addition, theVehicle Ready to Drive Switch
the Ignition Off Before Exiting message appears
in the multifunction display. If you do not switch
off the ignition, the ignition is automatically
switched off after one minute.
AMG Performance exhaust system
Function of the AMG Performance exhaust
system
Changing the position of theexhaust gasflaps
allows youto select the sound characteristics of
the AMG Performance exhaust system:
RClosed exhaust gasflaps: comfort character‐
istic (balanced)
ROpen exhaust gasflaps: sporty characteristic
(powerful)
12 Driving and parking

Operating the AMG Performance exhaust
system
#Press button 1.
The sporty characteristic (powerful) is selec‐
ted when indicator lamp 2lights up.
Information on the AMG ceramic high-per‐
formance composite brake system
The brake system is designed for heavy loads.
This may lead to noise when braking. This effect
can also occur afterwashing thevehicle.
The noise depends on thefollowing factors:
RSpeed
RBrake force
REnvironmental conditions, e.g. temperature
and air humidity
%Have the brake system checked at a quali‐
fied specialist workshop after it has been
subjected to extreme loads.
DYNAMIC SELECT switch
Function of theDYNAMIC SELECT switch
Use theDYNAMIC SELECT switch to change
between thefollowing drive programs:
Ro(Slippery): optimized pulling away and
driving characteristics in wintry and slippery
road conditions
R=(Individual): individual settings
RA(Comfort): comfortable and economi‐
cal driving style
RC(Sport): sporty driving style
RB(Sport Plus): particularly sporty driving
style
RI(RACE): driving like on a race track
%The drive program I(RACE) is available
only fortheMercedes‑AMG E 63 S 4MATIC
+model or forvehicles with AMG DYNAMIC
PLUS package.
The I(RACE) drive program may not be
used on normal roads. I(RACE) must only
be activated and used on dedicated race cir‐
cuits, not on public roads.
Mercedes-AMG recommends selecting the drive
program Awhen in city traffic or stop-and-go
traffic.
Depending on the drive program selected, the
following vehicle characteristics will change:
RDrive
-Engine and transmission management
Driving and parking 13

-Active Distance Assist DISTRONIC
RAMG Dynamics
-The four agility functions Basic,
Advanced, Pro and Master are automati‐
cally selected depending on the drive pro‐
gram.
-The steering, shift timing point, all-wheel
drive and stabilization functions are adap‐
tedto the selected drive program.
-When ESP®is activated, agility function
Pro is selected in drive programI
RACE. The Master function is automati‐
cally selected when ESP®is deactivated.
RPosition of theexhaust gasflaps
RSuspension
RSteering
RAvailability of glide mode
RThe I(RACE) drive program has thefol‐
lowing properties:
-The vehicle exhibits driving characteris‐
tics suited fortheracetrack.
-All vehicle systems are set for maximum
sportiness.
-The automatic transmission shifts up
later.
-The suspension exhibits particularly firm
springing and damping settings.
-Glide mode is not available.
-The sporty sound characteristic of the
exhaust system is activated.
%You can call up vehicle characteristics via
thePerformance menu in the on-board com‐
puter (/page 28).
%You can adjust the agility functions of AMG
Dynamics using the AMG steering-wheel but‐
tons.
You can also change thefollowing vehicle char‐
acteristics using the buttons in the center con‐
sole:
RPosition of theexhaust gasflaps
RSuspension
Automatic transmission
Rocking thevehicle free
Rocking thevehicle free can help to free a vehi‐
cle that has become trapped in slush or snow.
To rock thevehicle free, move the DIRECT
SELECT lever upwards and downwards past the
point of resistance in order to switch between
transmission positions hand k.
%The maximum design speed when switching
between hand kis 6 mph (9 km/h).
14 Driving and parking

Manual gearshifting
#To activate/deactivate:press button 1.
If indicator lamp 2is lit, manual gearshift‐
ing is activated. The current gear is displayed
in the multifunction display.
%To permanently shift thegears manually in
drive program=using thesteering wheel
gearshift paddles, select theM(Manual) set‐
ting forthe transmission.
*NOTE Damage to the engine due to shift‐
ing up too late
The automatic transmission does not shift up
in manual mode even when the engine's lim‐
iting speed is reached.
The fuel supply is interrupted in order to pre‐
vent the engine from overrevving.
#Shift up before the engine speed rea‐
ches thered area in thetachometer.
#To shift up: pull steering wheel gearshift
paddle 2.
#To shift down: pull steering wheel gearshift
paddle 1.
If the engine speed is too high or too low, you
cannot change gear using thesteering wheel
gearshift paddles. In this case, segments 1
light up red.
Gearshift recommendation
The gearshift recommendation assists you in
adopting an economical driving style.
Driving and parking 15

#If gearshift recommendation message 1
appears on the multifunction display, shift to
therecommended gear.
Using kickdown
#Maximum acceleration: depress the accel‐
erator pedal beyond the pressure point.
The automatic transmission shifts up to the next
gear when the maximum engine speed is
reached to protect the engine from overrevving.
%If you have activated manual gearshifting
with the button in the center console, the
transmission does not react to the kick‐
down.
Glide mode function
With an anticipatory driving style, glide mode
helps youto reduce fuel consumption.
Glide mode is characterized by thefollowing:
Rthe combustion engine is disconnected from
the drivetrain and thevehicle continues to
roll.
RMercedes-AMG E 53 4MATIC+: the com‐
bustion engine is switched off. All of thevehi‐
cle functions remain active.
RtheJsymbol appears in the multifunc‐
tion display.
Glide mode is activated if thefollowing condi‐
tions are met:
Rthe ECO start/stop function is switched on.
Rdrive program =is selected with the drive
setting "Moderate" or "Reduced".
Rthe speed is within a suitable range.
Rtheroad's course is suitable, e.g. no steep
uphill or downhill inclines or tight bends.
RMercedes-AMG E 53 4MATIC+: The charge
level of the battery is sufficient.
Ryou are no longer depressing the accelerator
or brake pedal.
Glide mode is deactivated again if one of the
conditions is no longer met.
Driving and driving safety systems
Functions of ESP®(Electronic Stability Pro‐
gram)
&WARNING Risk of skidding if ESP®is
malfunctioning
If ESP®is malfunctioning, ESP®cannot carry
out vehicle stabilization. In addition, other
driving safety systems are switched off.
#Drive on carefully.
#Have ESP®checked at a qualified spe‐
cialist workshop.
16 Driving and parking

You can select between thefollowing modes of
ESP®:
RESP®ON
RESP®SPORT
RESP®OFF
Characteristics when ESP®is activated
ESP®monitors and improves driving stability and
traction, particularly in thefollowing situations:
RWhen pulling away on a wet or slippery road.
RWhen braking.
RIn strong side winds when you are driving
faster than 47 mph (75 km/h).
ESP®can stabilize thevehicle by intervening in
thefollowing ways:
ROne or more wheels are braked.
RThe engine output is adapted according to
the situation.
ESP®is activated every time the engine is star‐
tedregardless of whether ESP®was in ESP®
SPORT or deactivated before the engine was
switched off.
If the÷ESP®warning lamp flashes in the
instrument cluster, one or severalvehicle wheels
has reached its grip limit:
RAdapt the driving styleto suit the prevailing
road and weather conditions.
RDo not deactivate ESP®under any circum‐
stances.
ROnly depress the accelerator pedal as far as
is necessary.
Characteristics of ESP®SPORT
&WARNING Risk of skidding if ESP®
SPORT is used incorrectly
When you activate ESP®SPORT, there is an
increased risk of skidding and having an acci‐
dent.
#Activate ESP®SPORT only in the cir‐
cumstances described below.
When ESP®SPORT is activated, theåand
Æwarning lamps light up continuously in the
instrument cluster.
Select ESP®SPORT when thevehicle's own
oversteering and understeering characteristics
are desired, e.g. on designated roads.
Driving with ESP®SPORT or with ESP®deactiva‐
tedrequires an extremely qualified and experi‐
enced driver.
If ESP®SPORT is activated and one or more
wheels start to spin, the÷ESP®warning
lamp on the instrument clusterflashes. ESP®
then only stabilizes thevehicle to a limited
degree.
ESP®SPORT also has thefollowing characteris‐
tics:
RESP®only improves driving stability to a limi‐
ted degree.
RETS/4ETS traction control is still active.
RThe engine's torque is only restricted to a
limited degree and the drive wheels can spin.
Driving and parking 17

The spinning of the wheels results in a cut‐
ting action for better traction on loose surfa‐
ces.
RESP®continues to provide assistance when
the brakes are firmly applied.
RCrosswind Assist is no longer active.
Characteristics when ESP®is deactivated
&WARNING Risk of skidding if ESP®is
deactivated
If you deactivate ESP®, ESP®cannot carry
out vehicle stabilization.
#ESP®should only be deactivated in the
following situations.
When ESP®is deactivated, theåand ¤
warning lamps light up continuously in the
instrument cluster.
Deactivating ESP®has thefollowing effects:
RDriving stability will no longer be improved.
RThe drive wheels could spin.
RETS/4ETS traction control is still active.
RCrosswind Assist is no longer active.
%Even when ESP®is deactivated, you are still
assistedby ESP®when braking hard.
It may be best to activate ESP®SPORT or deacti‐
vate ESP®in thefollowing situations:
RWhen using snow chains.
RIn deep snow.
ROn sand or gravel.
%Spinning the wheels results in a cutting
action, which enhances traction.
%Activate ESP®as soon as the situations
described above no longer apply. ESP®will
otherwise not be able to stabilize thevehicle
if thevehicle starts to skid or a wheel starts
to spin.
If the÷ESP®warning lamp lights up continu‐
ously even when ESP®is activated, ESP®is not
available due to a malfunction.
Observe any information which may be displayed
in the instrument cluster:
RIndicator and warning lamps
RDisplay messages
ETS/4ETS (Electronic Traction System)
ETS/4ETS traction control is part of ESP®.
ETS/4ETS can improvethevehicle's traction by
intervening in thefollowing ways:
RThe drive wheels are braked individually if
they spin.
RMore drive torque is transferredto the wheel
or wheels with traction.
18 Driving and parking