Mercedes-Benz Sprinter Operator's manual

9065845771
Order no. 64627472 13 Part no.906 5845771Edition B MY 2011 MB
Sommer\Corporate\ Media\ AG
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Sprinter
Brief Instructions

Thank you for choosing the new Sprinter.
Before your first journey, please familiarize
yourself with your vehicle and how it
operates, as well as its driving, control and
convenience functions.
Before you drive off, read this Operator’s
Manual. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product name for your
vehicle may vary, depending on:
Rmodel
Rorder
Rcountry specification
Ravailability
Your vehicle's equipment may differ from
some descriptions and illustrations. Items of
optional equipment are also described in this
manual, should you require a description of
the way they work.
The manufacturer continuously updates its
vehicles and equipment. We therefore
reserve the right to make changes with regard
to:
Rdesign
Requipment
Rtechnical features
Your nearest authorized Sprinter Dealer will
be happy to assist you further if you have any
other questions.
The Operator’s Manual, Brief Instructions,
Service and Warranty Information Booklet,
Maintenance Booklet and equipment-related
supplementary operator’s manuals are
integral parts of the vehicle.
Always keep these manuals in the vehicle.
Pass them on to the new owner if you sell the
vehicle.
We extend our best wishes for many miles of
safe, pleasurable driving.

At a glance ............................................. 2
Cockpit .................................................... 2
Instrument cluster variants ...................... 4
Steering wheel with buttons .................... 6
Center console ........................................ 6
Switch units ............................................. 7
Center console ................................... 7
Roof ................................................... 7
Driver's door ...................................... 8
Additional switch units ....................... 8
Controls ............................................... 10
Opening and closing .............................. 10
Remote control with an integrated
folding key ....................................... 10
Adjusting ............................................... 10
Ignition lock ..................................... 10
Seats ............................................... 11
Steering wheel ................................. 11
Seat belts ........................................ 12
Lighting .................................................. 12
Light switch ..................................... 12
Turn signals ..................................... 12
Good visibility ........................................ 13
Windshield wipers ............................ 13
Rear window wiper .......................... 13
Climate control ...................................... 14
Overview of climate control
systems ........................................... 14
Overview of the functions of the
climate control system .................... 15
Driving ................................................... 16
Automatic transmission ................... 16
Parking brake ................................... 17
Operation ............................................. 18
Refueling ............................................... 18
Diesel Exhaust Fluid (DEF) ............... 18
Practical advice ................................... 20
Where will I find...? ................................ 20
Vehicle tool kit and emergency
equipment ....................................... 20
Warning triangle ............................... 20
Warning lamp ................................... 20
First-aid kit ....................................... 21
Spare wheel ..................................... 21
Tire sealant ...................................... 22
9065845771 É90658457717ËÍ
Contents 1

Cockpit
iThis Operator's Manual describes all the
standard and optional equipment available
for your vehicle at the time of purchase.
Country specific differences are possible.
Please note that your vehicle might not be
equipped with all the functions described
here. This also includes safety relevant
systems and functions.
Function
:Door control panel
;Light switch
=Combination switch:
• turn signals
• high-beam headlamps
• windshield wipers
• rear window wiper
?Cruise control lever
AHorn
BSteering wheel without/with
buttons
Function
CInstrument cluster
DStowage compartment
E• Stowage compartment with
interior light
• Overhead control panel
FRear-view mirror
GRear-view camera monitor
HPARKTRONIC warning display
IOpens/closes the right-hand side
window
JJack and vehicle tool kit
KGlove box
LCenter console
MIgnition lock
NAdditional switch unit
OSteering wheel adjustment
2Cockpit
At a glance
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Function
PSelector lever (automatic
transmission)
QParking brake
Function
ROpens the hood
SAdditional switch unit
Cockpit 3
At a glance
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Instrument cluster variants
Function
:Instrument cluster on vehicles
without steering-wheel buttons
;Indicator and warning lamps
=f, g Brightens/dims the
instrument cluster lighting
?Tachometer with indicator and
warning lamps
ADisplay
BFuel gauge with fuel filler flap
location indicator
CSpeedometer with indicator and
warning lamps
DReset button 9
E4 Menu button:
• changes standard display
• selects menus
FInstrument cluster on vehicles
with steering-wheel buttons
Function
GIndicator and warning lamps
HDisplay
ITachometer with indicator and
warning lamps
JFuel gauge with fuel filler flap
location indicator
Kf, g Brightens/dims the
instrument cluster lighting
LSpeedometer with indicator and
warning lamps
MReset button 9
NË Service button
Checks the engine oil level
Indicator and warning lamps
dESP® warning lamp
ASR warning lamp
%Coolant level too low
4Instrument cluster variants
At a glance
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Function
?Coolant temperature too high
+Restraint systems malfunction
bBrake fluid level too low
EBD malfunction
Trailer brake force booster
malfunction
4Engine oil level warning
;Check engine indicator lamp
Exhaust gas aftertreatment
malfunction
%Preglow system
GLeft-hand turn signal
hTire pressure loss or the tire
pressure monitor is malfunctioning
(USA only)
Tire pressure loss (Canada only)
¦Fluid level too low in windshield
washer/headlamp cleaning system
1Door open
#Brake pads/linings worn
JRight-hand turn signal
!ABS malfunction
:ASR malfunction
BAS malfunction
hESP® malfunction
åDEF supply low or contaminated/
thinned
Exhaust gas aftertreatment
malfunction
ÈDirt accumulation in air filter
6Reserve fuel
Fuel filler cap open
Function
:Water in the fuel
#Battery charging malfunction
bBulb defective
cParking brake applied
LLow-beam headlamps on
KWorking speed governor (ADR) on
KHigh-beam headlamps on
|Reserve fuel
Fuel filler cap open
7Fasten seat belt
iVehicles with steering-wheel buttons:
Corresponding messages may also be
shown in display H.
Instrument cluster variants 5
At a glance
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Steering wheel with buttons
Function
:Display
Controls the on-board computer
;Selects a submenu or adjusts the
volume
W Up/increases the volume
X Down/reduces the volume
=Using the telephone
6 Accepts a call/starts dialing
~ Ends a call/rejects an
incoming call
?Scrolling from one menu to another
V Forwards
U Back
AScrolling from one submenu to
another
& Forwards
* Back
Center console
Function
:Stowage compartment
;Radio; see the separate operating
instructions
=Air-conditioning control panel
?Center console switch unit
A• Stowage compartment or
• CD changer; see the separate
operating instructions
BCup holder with:
• ashtray
• cigarette lighter
C12 V socket
6Center console
At a glance
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Switch units
Center console
Function
cSwitches the left/right-hand seat
heating on/off
zSwitches the windshield heating
on/off
|Switches the rear window defroster
on/off
fActivates/deactivates
PARKTRONIC
£Switches the hazard warning lamps
on/off
àActivates/deactivates ASR
Ã
Ä
Central locking, interior/rear
compartment
Roof
Function
:Microphone for the telephone
;Switches the right-hand reading
lamp on/off
=Switches the automatic interior
lighting on/off
?• Eyeglasses compartment or
• Anti-theft alarm system (ATA)
ASwitches the interior lighting on/off
BSwitches the left-hand reading lamp
on/off
Switch units 7
At a glance
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Driver's door
Function
:Adjusts the exterior mirrors
;Selects an exterior mirror
=Opens/closes the left-hand side
window
?Opens/closes the right-hand side
window
Additional switch units
Switch unit between the light switch and the
steering wheel
Function
ySwitches the auxiliary heating on/
off
±Switches the heater booster
function on/off
E
F
Sets the working speed
ESwitches the working speed
governor (ADR) on/off
´
·
Ventilates the cargo compartment
8Switch units
At a glance
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Switch unit between the steering wheel and
ignition lock
Function
l
k
Switches the rear-compartment
convenience lighting on/off
Switch units 9
At a glance
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Opening and closing
Remote control with an integrated
folding key
The vehicle comes equipped with 2 or 4
remote controls with an integrated folding
key.
The key's remote control conforms to the
FCC regulations (part 15) and the Canadian
Industrial Standard RSS-210 and has a range
of up to 32 ft (10 m).
Remote control with an integrated folding key
:5 To unlock the sliding doors and the
rear door
;% To unlock the driver's door only or
the vehicle centrally
=& To lock the vehicle centrally
?Key release button
ABattery check lamp
XTo unlock the driver's door: press the
% button.
The turn signals flash once. The anti-theft
alarm system (ATA) is deactivated.
XTo unlock the sliding doors and rear
door: press the 5 button.
The turn signals flash once.
XTo unlock centrally: unlock the driver's
door.
XPress the % unlocking button again
within two seconds.
The turn signals flash once.
iCargo Vans and Passenger Vans only: if
you unlock the vehicle using the remote
control and do not open a door within
40 seconds, the vehicle is automatically
relocked.
XTo lock centrally: press the & locking
button.
The turn signals flash three times when the
drive authorization system or the Anti-Theft
Alarm system (ATA) is activated and all the
doors are closed.
iMake sure that the locking knobs have
dropped down.
You can find further information in the
"Controls" section of the vehicle's Operator's
Manual.
Adjusting
Ignition lock
gTo insert/remove the key, to lock the
steering wheel
1To unlock the steering wheel, power
supply for some consumers (e.g. the
radio)
2To switch on the ignition, power supply for
all consumers preglow and drive position
3To start the engine
iTo unlock the steering wheel, move the
steering wheel slightly while turning the key
to position 1.
10 Adjusting
Controls
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

On vehicles with a battery isolating switch,
you must first switch on the electrical
system.
You can find information on the battery
isolating switch in the "Controls" section of
the vehicle's Operator's Manual.
Seats
:Seat fore-and-aft adjustment
;Lumbar support adjustment
=Seat backrest adjustment
?Seat height adjustment
ASeat cushion angle adjustment
BSeat suspension adjustment
CSeat suspension lock
iDepending on the seat model, some
adjustments may not be available.
You can find further information in the
"Controls" section of the vehicle's Operator's
Manual.
Steering wheel
:Steering column fore-and-aft adjustment
;Steering column height
=Lever
You can find further information in the
"Controls" section of the vehicle's Operator's
Manual.
Adjusting 11
Controls
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Seat belts
:Belt sash guide
;Belt tongue
=Release button
?Buckle
You can find further information in the
"Safety" section of the vehicle's Operating
Instructions.
Lighting
Light switch
:Light switch
The symbols on the light switch have the
following meanings:
ÃAutomatic headlamp mode
$Lights off/daytime running lamp mode
TStanding lamps, license plate lamp
and instrument lighting on
LLow-beam/high-beam headlamps
(depending on the position of the
combination switch)
You can find further information in the
"Controls" section of the vehicle's Operating
Instructions.
Turn signals
Combination switch
:To indicate a right turn
;To indicate a left turn
12 Lighting
Controls
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

You can find further information in the
"Controls" section of the vehicle's Operating
Instructions.
Good visibility
Windshield wipers
:Single wipe/to wipe with washer fluid
;To switch on the windshield wipers
The detent positions of the combination
switch correspond to the following wiper
speeds:
0 Windshield wipers off
I Intermittent wipe
II Normal wipe
III Rapid wipe
You can find further information (including
vehicles with a rain/light sensor) in the
"Controls" section of your vehicle's Operating
Instructions.
Rear window wiper
The rear window wiper switches on
automatically if you engage reverse gear and
the windshield wipers are on.
:Switch
2To wipe with washer fluid
3Intermittent wipe
4To switch off the wiper
5To wipe with washer fluid
You can find further information in the
"Controls" section of the vehicle's Operating
Instructions.
Good visibility 13
Controls
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Climate control
Overview of climate control systems
The vehicle is equipped with one of the following climate control systems:
Heating
The heating system is a heating and
ventilation system without a cooling system.
Air-conditioning system
The air-conditioning system is a combination
of a heating and ventilation system, together
with a cooling system.
Rear-compartment heating
The separately activated rear-compartment
heating allows a separate temperature and
airflow setting for the rear compartment.
Rear-compartment air-conditioning system
The separately activated rear-compartment
air-conditioning system allows a separate
temperature and airflow setting for the rear
compartment.
On vehicles without rear-compartment climate control, the control panel is equipped with a
paper holder.
14 Climate control
Controls
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Overview of the functions of the
climate control system
Heating
Operation
:Sets the temperature
z Defrosts the windshield
;K Sets the airflow
z Defrosts the windshield
=e Switches air-recirculation mode
on/off
?Sets the air distribution
sz Defrosts the windshield
Recommendations for optimum climate
control:
RSet the temperature control to the middle
level. Only change the temperature in small
increments.
ROnly use the defrosting function until the
windshield is clear again.
ROnly use air-recirculation mode briefly, e.g.
in a tunnel. The windows could otherwise
fog up, because the flow of fresh air is cut
off and the air inside the vehicle is
circulated.
Rear-compartment heating
Operation
:i Switches the rear-compartment
heating on/off
;K Sets the airflow
=Sets the temperature
For optimum climate control, set the
temperature control to the middle level. Only
change the temperature in small increments.
Air-conditioning system
Operation
:Sets the temperature
z Defrosts the windshield
;Sets the airflow
K Increases the airflow
I Decreases the airflow
=e Switches air-recirculation mode
on/off
?x Switches the reheat function
(window air dehumidification) on/off
ASets the air distribution
Climate control 15
Controls
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Operation
sz Defrosts the windshield
B¿ Switches cooling with air
dehumidification on/off
CBlower setting bar display
z Defrosts the windshield
Recommendations for optimum climate
control:
RSet the temperature to 72 ‡ (22 †) . Only
change the temperature in small
increments.
RSwitch on cooling with air
dehumidification. The indicator lamp in the
switch comes on.
ROnly use the defrosting function until the
windshield is clear again.
ROnly use the reheat function until the
fogged up windows are clear again.
ROnly use air-recirculation mode briefly, e.g.
in a tunnel. The windows could otherwise
fog up, because the flow of fresh air is cut
off and the air inside the vehicle is
circulated.
Rear-compartment air-conditioning
system
Operation
:Sets the airflow
KIncreases the airflow
IDecreases the airflow
;Sets the temperature
Operation
=K Blower setting bar display
?i Switches the rear-compartment
air conditioning on/off
For optimum climate control, set the
temperature control to the middle level. Only
change the temperature in small increments.
You can find further information on air
conditioning in the "Controls" section of the
vehicle's Operating Instructions.
Driving
Automatic transmission
Gearshift pattern
jPark position with selector lever lock
kReverse gear
iNeutral
hDrive
You can find further information in the
"Controls" section of your vehicle's
Operator's Manual.
16 Driving
Controls
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Parking brake
:Brake lever
;Release knob
iOnly apply the parking brake when the
vehicle is stationary.
You can find further information in the
"Controls" section of your vehicle's
Operator's Manual.
Driving 17
Controls
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.

Refueling
The fuel filler flap is beside the front left-hand
door when viewed in the direction of travel. It
is only possible to open the fuel filler flap
when the front door is open.
:Retaining strap
;Fuel filler cap
! Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel
system due to contaminated fuel.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not use diesel to refuel
vehicles with a gasoline engine. Even small
amounts of the wrong fuel result in damage
to the injection system and the engine.
Damage resulting from adding the wrong
fuel is not covered by the Limited Warranty.
! Do not start the engine if you accidentally
refuel with the wrong fuel. Otherwise, the
fuel could enter the fuel lines. This would
require draining of the fuel tank and fuel
lines. Notify a qualified specialist workshop
and have the fuel tank and fuel lines
drained completely.
You will find information about fuel in the
"Technical data" and "Operation" sections of
the vehicle's Operator's Manual.
Diesel Exhaust Fluid (DEF)
! Only use DEF in accordance with
ISO 22241. Never mix DEF with additives
or thin it with tap water. The exhaust gas
aftertreatment may otherwise be
damaged.
Observe the MB Specifications for Service
Products, Sheet 352.0.
Damage that results from the use of
additives or tap water leads to a loss of
Limited Warranty entitlements.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
! DEF is not a diesel additive and must not
be mixed with fuel in the tank. Even small
amounts of DEF can cause engine damage.
Damage resulting from adding DEF is not
covered by the New Vehicle Limited
Warranty.
iDo not inhale any ammonia vapors which
may escape when you unscrew the tank
filler cap. Ammonia vapors have a pungent
odor. However, they are neither toxic nor
hazardous to health in this concentration.
DEF filler neck in the engine
compartment
:Fuel filler neck cover
18 Refueling
Operation
GWarning! Make sure that you read the Operator’s Manual. You may
otherwise fail to recognize hazards.