Mercedes-Benz Sprinter User manual

YOUR OWNER'S MANUALS
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É9075844302Z102ÌËÍ
9075844302Z102
Order no. T907 0079 02 Part no. 907 584 43 02 Z102 Edition 2018-03a
Sprinter
Operating Instructions
Mercedes-Benz
SprinterOperating Instructions

Publication details
Internet
Further information about Mercedes-Benz vehi‐
cles and about Daimler AG can be found on the
following websites:
http://www.mercedes-benz.com
http://www.daimler.com
Documentation team
You are welcome to forward any queries or sug‐
gestions you may have regarding this Owner's
Manual to the technical documentation team to
the following address:
Daimler AG, HPC: CAC, Customer Service, 70546
Stuttgart, Germany
©Daimler AG: Not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
In this Owner's Manual, you will find the following
symbols:
&DANGER Danger due to not observing
the warning notices
Warning notices draw your attention to haz‐
ards that may endanger your health or life, or
the health or life of others.
#Please observe the warning notices in
this Owner's Manual.
+ENVIRONMENTAL NOTE Environmental
damage due to failure to observe environ‐
mental notes
Environmental notes include information on
environmentally responsible behaviour or
environmentally responsible disposal.
#Observe environmental notes.
*NOTE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of risks
which may lead to your vehicle being dam‐
aged.
#Observe notes on material damage.
%These symbols indicate useful instructions or
further information that could be helpful to
you.
XInstructions
(Q
page)
Further information on a topic
Display Display in the multifunction display/
multimedia display
+Highest menu level to be selected in
the multimedia system
*Corresponding submenus to be selec‐
ted in the multimedia system
* Indicates a cause
As at 09.02.17

Welcome to the world of Mercedes-Benz
Before you first drive off, read this Owner's Man‐
ual carefully and familiarise yourself with your
vehicle. For your own safety and a longer vehicle
life, follow the instructions and warning notices in
this Owner's Manual. Disregarding them may
result in damage to the vehicle or environment or
in personal injury.
The equipment or model designation of your vehi‐
cle may vary according to:
Rmodel
Rorder
Rnational version
Ravailability
The illustrations in this Owner's Manual show a
left-hand drive vehicle. On right-hand drive vehi‐
cles, the layout of components and control ele‐
ments differs accordingly.
Mercedes-Benz is constantly updating its vehicles
to the state of the art.
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
Rdesign
Requipment
Rtechnical features
Therefore, the description may differ from your
vehicle in some cases.
The following are integral parts of the vehicle:
RDigital Owner's Manual
Rprinted Owner's Manual
Rservice booklet
Requipment-dependent supplements
Always keep these documents in the vehicle. If
you sell the vehicle, always pass all documents
on to the new owner.
9075844302Z102
9075844302Z102

At a glance ................................................. 4
Cockpit ........................................................ 4
Instrument cluster ....................................... 5
Overhead control panel ............................. 10
Door control panel ..................................... 14
Emergencies and breakdowns ................... 16
General notes .......................................... 18
Environmental protection .......................... 18
Take-back of end-of-life vehicles ................ 18
Mercedes-Benz GenuineParts .................... 18
Information about attachments, add-
on equipment, installations and con‐
versions ..................................................... 19
Operating Instructions ............................... 20
Operating safety ........................................ 20
Declarations of conformity ........................ 21
Diagnostics connection ............................. 22
Notes on changes to the engine output ..... 22
Qualified specialist workshop .................... 22
Vehicle registration ................................... 23
Correct use of the vehicle ......................... 23
Implied warranty ........................................ 23
QR codes for rescue card .......................... 23
Data storage .............................................. 23
Copyright ................................................... 25
Occupant safety ...................................... 26
Restraint system ........................................ 26
Seat belts .................................................. 27
Airbags ...................................................... 30
Children in the vehicle ............................... 31
Notes on pets in the vehicle ...................... 39
Opening and closing ............................... 40
Key ............................................................ 40
Doors ........................................................ 42
Sliding door ............................................... 44
Electrical sliding door ................................ 45
Rear-end doors .......................................... 49
Partition sliding door ................................. 50
Electrical step ............................................ 50
Platform dropsides .................................... 52
Side window .............................................. 53
Anti-theft protection .................................. 56
Seats and stowage .................................. 59
Correct driver's seat position .................... 59
Seats ......................................................... 59
Adjusting the steering wheel ..................... 71
Stowage areas ........................................... 72
Information about the bottle holder ........... 76
Cup holder ................................................. 76
Ashtray and cigarette lighter ...................... 76
Sockets ..................................................... 77
Wirelessly charging the mobile phone
and coupling with the exterior aerial ......... 79
Fitting or removing the floor mats ............. 80
Light and vision ....................................... 81
Exterior lighting ......................................... 81
Adjusting the interior lighting .................... 84
Changing bulbs .......................................... 86
Windscreen wipers .................................... 91
Mirrors ...................................................... 93
Operating sun visors ................................. 95
Climate control ....................................... 96
Overview of climate control systems ......... 96
Operating climate control systems ............ 98
Operating air vents .................................. 101
Auxiliary heating ...................................... 102
Operating load compartment ventila‐
tion .......................................................... 108
Driving and parking .............................. 109
Driving ..................................................... 109
Battery main switch ................................. 121
Manual transmission ................................ 121
Automatic transmission ........................... 122
All-wheel drive ......................................... 126
DSR (Downhill Speed Regulation) ............ 127
Electronic level control ............................ 128
Refuelling ................................................. 132
Parking .................................................... 139
Driving and driving safety systems .......... 144
Work mode ............................................... 161
Trailer operation ...................................... 162
Instrument Display and on-board
computer ............................................... 167
Overview of instrument display ................ 167
Overview of the buttons on the steer‐
ing wheel ................................................. 168
Operating the on-board computer ........... 168
Overview of the displays on the multi‐
function display ....................................... 169
Setting the instrument lighting ................ 170
Menus and submenus .............................. 170
Transporting .......................................... 174
Notes on loading guidelines ..................... 174
2Contents

Load distribution ...................................... 175
Securing loads ......................................... 175
Carrier systems ....................................... 177
Interior roof rack system ......................... 178
Placing a load on the wheel arch ............. 180
Maintenance and care .......................... 181
ASSYST PLUS service interval display ...... 181
Engine compartment ............................... 181
Cleaning and care .................................... 189
Breakdown assistance ......................... 194
Emergency ............................................... 194
Mercedes PRO connect ........................... 195
Transferred data during a service call ...... 196
Mercedes PRO ......................................... 197
Mercedes-Benz emergency call system ... 197
Flat tyre ................................................... 198
Battery ..................................................... 199
Towing or tow-starting ............................. 208
Electrical fuses ........................................ 212
Vehicle tool kit ......................................... 213
Hydraulic jack .......................................... 214
Wheels and tyres .................................. 216
Noise or unusual driving characteris‐
tics ........................................................... 216
Regular checking of wheels and tyres ...... 216
Information on driving with summer
tyres ......................................................... 216
Information on M+S tyres ........................ 216
Notes on snow chains .............................. 217
Tyre pressure ........................................... 218
Changing a wheel .................................... 233
Spare wheel ............................................. 242
Technical data ....................................... 248
Information on technical data .................. 248
On-board electronics ............................... 248
Vehicle identification plate, vehicle
identification number (VIN) and engine
number .................................................... 249
Operating fluids and capacities ............... 250
Vehicle data ............................................ 256
Trailer hitch ............................................. 256
Lashing points and carrier systems ......... 257
Display messages and warning and
indicator lamps ..................................... 260
Display messages .................................... 260
Warning and indicator lamps ................... 284
Index ...................................................... 294
Contents 3

1Steering wheel gearshift paddles →124
2DIRECT SELECT lever →122
3Rear-view mirror →94
4Overhead control panel →84
5DIN slot, e.g. for mounting a tacho‐
graph or the timer for the station‐
ary heater
6Climate control system →96
7Tachograph housing
8Stowage compartment cover →213
9Cup holder →76
A12 V socket →77
BVehicles with KEYLESS START: key
slot
COpens and closes the electric slid‐
ing door
→46
DSwitches the hazard warning lights
on and off
→83
EUSB port →73
FStart/stop button →110
GRight-hand switch panel
Activates/deactivates all-wheel
drive
→127
Engages/disengages LOW RANGE →127
Activates/deactivates DSR →128
Raises/lowers the vehicle level →130
Activates/deactivates power take-
off
→161
Activates/deactivates working
speed control (ADR)
→162
Activates/deactivates load com‐
partment ventilation
→108
HSteering wheel buttons →168
IOpens the bonnet →181
JLeft-hand switch panel
Sets the working speed (ADR) →162
KLight switch
Headlamp range adjuster →82
LSteering wheel buttons →168
MCombination switch
Flashing →82
High beam →82
Windscreen wipers →91
Rear window wiper →91
4At a glance – Cockpit

Instrument display (colour display)
1Speedometer →167
2÷ ESP®→284
3· Distance warning →290
4ü Safety belt not fastened →290
5#! Turn signal light →82
6Multifunction display →284
7h Tyre pressure loss warning
lamp
→284
8; Engine diagnostics →291
9% Preglow and malfunction in
preglow system
ARev counter →167
B! Parking brake applied (red) →284,
284
CJ Brakes (red) →284
D# Electrical fault →291
ECoolant temperature indicator
and ? coolant too hot
→291
FTachograph (see separate operat‐
ing manual)
G! Electric parking brake (yel‐
low)
→284
H6 Restraint system →26
IK High beam →82
JL Dipped beam →81
KT Standing light →81
LFuel level indicator and æ fuel
reserve with fuel filler flap location
indicator
→291
M
Fog light
→81
NR Rear fog light →81
OJ Brakes (yellow) →284
P! ABS malfunctioning →284
Qå ESP® deactivated →284
At a glance – Instrument cluster 5

Instrument display (black and white
display) with steering wheel but‐
tons
1Speedometer →167
2÷ ESP®→284
3· Distance warning →290
4ü Safety belt not fastened →290
5#! Turn signal light →82
6Display of warning and indicator
lamps
1 At least one door is not com‐
pletely closed
h Tyre pressure loss →284
Ð Power-assisted steering mal‐
functioning
→290
# Electrical fault →291
G SOS emergency call system
(Mercedes-Benz emergency call
system)
æ Active Brake Assist deactiva‐
ted
→149
é ATTENTION ASSIST deactiva‐
ted
→156
Lane Keeping Assist inactive
→161
_ Highbeam Assist →84
e (White) Lane Keeping Assist
active and ready to issue warn‐
ings / e (Red) Lane Keeping
Assist issues warning
→161
7Rev counter
8Tachograph (see separate operat‐
ing manual)
9; Engine diagnostics →291
A% Preglow and malfunction in
preglow system
B! Parking brake applied (red) →284,
284
CJ Brakes (red) →284
DØ AdBlue level low →134
Eæ Reserve fuel →291
F+ LOW RANGE active →127
G! Electric parking brake (yel‐
low)
→284
HMultifunction display →284
I6 Restraint system →26
J
Retarder (see separate oper‐
ating manual)
KK Highbeam →82
LL Dipped beam →81
MT Standing light →81
6At a glance – Instrument cluster

N
Fog light
→81
OR Rear fog light →81
PJ Brakes (yellow) →284
Q! ABS malfunctioning →284
Rå ESP® deactivated →284
At a glance – Instrument cluster 7

Instrument display (black and white
display) without steering wheel but‐
tons
1Speedometer →167
2÷ ESP®→284
3· Distance warning →290
4ü Safety belt not fastened →290
5#! Turn signal light →82
6Display of warning and indicator
lamps
C At least one door is not com‐
pletely closed
h Tyre pressure loss warning
lamp
→284
Ð Power-assisted steering mal‐
functioning
→290
# Electrical fault →291
G SOS emergency call system
(Mercedes-Benz emergency call
system)
æ Active Brake Assist deactiva‐
ted
→149
é ATTENTION ASSIST deactiva‐
ted
→156
Lane Keeping Assist inactive
→161
_ Highbeam Assist →84
e (White) Lane Keeping Assist
active and ready to issue warn‐
ings / e (Red) Lane Keeping
Assist issues warning
→161
Retarder (see separate oper‐
ating manual)
7Rev counter
8Tachograph (see separate operat‐
ing manual)
9; Engine diagnosis →291
A% Preglow and malfunction in
preglow system
B! Parking brake applied (red) →284,
284
CJ Brakes (red) →284
DButtons to operate the on-board
computer
→168
EØ AdBlue level low →134
Fæ Reserve fuel →291
G+ LOW RANGE active →127
H! Electric parking brake (yel‐
low)
→284
IMultifunction display →284
J6 Restraint system →26
8At a glance – Instrument cluster

KK High beam →82
LL Dipped beam →81
MT Standing light →81
N
Fog light
→81
OR Rear fog light →81
PJ Brakes (yellow) →284
Q! ABS malfunctioning →284
Rå ESP® deactivated →284
At a glance – Instrument cluster 9

Version 1 of the overhead control panel
1Sun visors →95
2Breakdown assistance call button
(Mercedes PRO connect)
3Ì Activates/deactivates interior
protection
→57
or activates/deactivates the bus
interior lighting
4p Switches the left-hand read‐
ing light on/off
5| Switches automatic light con‐
trol on/off
6c Switches the front interior
lighting on/off
7w Switches the rear interior
lighting on/off
8p Switches the right-hand read‐
ing light on/off
9ËSwitches tow-away protection
on/off
→57
AGlasses compartment →74
BG SOS/emergency call system
(Mercedes-Benz emergency call
system)
CATA indicator lamp or emergency
call system support battery LED
indicator lamp (Russia only)
10 At a glance – Overhead control panel

Version 2 of the overhead control panel
1Sun visors →95
2p Switches the left-hand read‐
ing light on/off
3| Switches automatic light con‐
trol on/off
4c Switches the front interior
lighting on/off
5w Switches the rear interior
lighting on/off
6p Switches the right-hand read‐
ing light on/off
At a glance – Overhead control panel 11

Version 3 of the overhead control panel
1Sun visors →95
2| Switches automatic light con‐
trol on/off
3c Switches the front interior
lighting on/off
→57
4w Switches the rear interior
lighting on/off
12 At a glance – Overhead control panel

Version 4 of the overhead control panel
1Sun visors →95
2Activates/deactivates interior light‐
ing
At a glance – Overhead control panel 13

Door control panel in vehicles with electrically adjustable seats
1To adjust the outside mirrors →93
2To activate/deactivate the central
locking system
→44
3To switch seat heating on/off →71
4To adjust the front seats electroni‐
cally
→62
5Operating the memory function →64
6To open a door →43
7To open/close the right-hand side
window
→53
8To open/close the left-hand side
window
→53
14 At a glance – Door control panel

Door control panel vehicles without electrically adjustable seats
1To adjust the outside mirrors →93
2To activate/deactivate the central
locking system
→44
3To switch seat heating on/off →71
4To open a door →43
5To open/close the right-hand side
window
→53
6To open/close the left-hand side
window
→53
At a glance – Door control panel 15

1To check and top up operating flu‐
ids
→250
Starting assistance →200
2Buttons for the SOS emergency call
system and breakdown assistance
→198
3Warning triangle →194
Safety vest →194
First-aid kit (soft sided) →194
4Fire extinguisher →194
5Vehicles with rear wheel drive:
hydraulic jack and tyre-change tool
kit
→214
6Hazard warning lights →83
7QR codes for determining the res‐
cue card
→23
8Disconnecting the starter battery →203
9Vehicles with front wheel drive:
mechanical jack and tyre-change
tool kit
→235
AFuel filler flap with instruction
labels for tyre pressure, fuel type
and QR codes for determining the
rescue card
→132
BFlat tyre →198
16 At a glance – Emergencies and breakdowns

CVehicles with rear wheel drive:
chock
DExample: spare wheel →242
At a glance – Emergencies and breakdowns 17

Environmental protection
+ENVIRONMENTAL NOTE Environmental
damage due to operating conditions and
personal driving style
The pollutant emission of your vehicle is
directly related to the way you operate your
vehicle.
You can help to protect the environment by
operating your vehicle in an environmentally-
responsible manner. Please observe the fol‐
lowing recommendations on operating condi‐
tions and personal driving style.
Operating conditions:
#Make sure that the tyre pressure is cor‐
rect.
#Do not carry any unnecessary weight
(e.g. roof luggage racks once you no
longer need them).
#Adhere to the service intervals.
A regularly serviced vehicle will contrib‐
ute to environmental protection.
#Always have service work carried out at
a qualified specialist workshop.
Personal driving style:
#Do not depress the accelerator pedal
when starting the engine.
#Do not warm up the engine while the
vehicle is stationary.
#Drive carefully and maintain a suitable
distance from the vehicle in front.
#Avoid frequent, sudden acceleration and
braking.
#Change gear in good time and use each
gear only up to Ô of its maximum
engine speed.
#Switch off the engine in stationary traf‐
fic, e.g. by using the ECO start/stop
function.
#Drive in a fuel-efficient manner.
Take-back of end-of-life vehicles
EU countries only:
Mercedes-Benz will take back your end-of-life
vehicle for environment-friendly disposal in
accordance with the European Union (EU) End-Of-
Life Vehicles Directive.
A network of vehicle take-back points and dis‐
mantlers has been established for you to return
your vehicle. You can leave it at any of these
points free of charge. This makes an important
contribution to closing the recycling circle and
conserving resources.
For further information about the recycling and
disposal of end-of-life vehicles, and the take-back
conditions, please visit the national
Mercedes-Benz website for your country.
Mercedes-Benz GenuineParts
+ENVIRONMENTAL NOTE Environmental
damage caused by not using recycled
reconditioned components
Daimler AG offers recycled reconditioned
components and parts with the same quality
as new parts. The same entitlement from the
implied warranty is valid as for new parts.
#Use recycled reconditioned components
and parts from Daimler AG.
*NOTE The effectiveness of the restraint
systems can be impaired by installing
accessory parts, performing repairs or
welding operations
Airbags, seat belt tensioners as well as con‐
trol units and sensors for the restraint sys‐
tems can be fitted in the following areas of
the vehicle:
Rdoor frames
Rroof frames
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcentre console
#Do not install any accessories such as
audio systems in these areas.
#Do not perform repairs or welding oper‐
ations.
#Have accessory parts retrofitted at a
qualified specialist workshop.
18 General notes