Mi Smart Kettle Pro User manual

Mi Smart Kettle Pro
User Manual

Precautions
• This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction
concerning use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user
maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its
cord out of reach of children aged less than 8 years.
• Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved.
• Children shall not play with the appliance.
• When the kettle is empty, not in use, or when you are adding water in it, moving or cleaning it, or even when there is a
problem with it, the kettle must be unplugged.
• Do not use this kettle on an inclined or unstable surface, and keep it away from heat sources so as to avoid damage to
its plastic parts. Do not place the kettle adjacent to or on top of any electrical appliance.
• The kettle must only be used with a grounded power outlet with a rated current of 10 A or more, and a rated voltage of
220–240 V~. Do not plug the kettle into a power outlet together with other electrical appliances.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons
in order to avoid a hazard.
• Do not open the kettle's lid, pour water out, or add water while the kettle is operating.
• Do not add water above the maximum water level mark. Otherwise, hot water will overflow or spray out, causing the
kettle to leak. When boiling water, the water in the kettle must be above the minimum water level mark so as to prevent
boil-dry.
• This kettle can only be used for boiling water. Do not use it to heat other things such as seaweed, eggs, soy milk, tea
leaves, milk, noodles. Otherwise, the kettle may fail to function properly.
• Please remove the kettle from the base when adding water, and wipe away any excess water from the bottom of the
kettle before placing it back onto its base to avoid spillage on the connector.
• Do not place the kettle near heat sources such as cookers and stoves so as to avoid the risk of fire.
• To avoid the risk of fire, do not use low-quality power strips with this product.
• Do not immerse the kettle in water nor sprinkle water on it. Do not tilt, shake, move, or tip the kettle when using it.
• The appliance is subject to residual heat after use, do not touch the heating element surface.
• This appliance is intended to be used in household and similar applications such as:
– staff kitchen areas in shops, offices and other working environments;
– farm houses;
– by clients in hotels, motels and other residential type environments;
– bed and breakfast type environments.
• The kettle is only to be used with the stand provided.
1

Hereby, Foshan Viomi Electrical Technology Co., Ltd., declares that the radio equipment type Mi Smart Kettle Pro
MJHWSH02YM is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is
available at the following internet address: http://www.mi.com/global/service/support/declaration.html
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such
marks by Xiaomi Inc. is under license. Other trademarks and trade names are those of their respective owners.
WEEE Information
All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU)
which should not be mixed with unsorted household waste. Instead, you should protect human health and the
environment by handing over your waste equipment to a designated collection point for the recycling of waste
electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and
recycling will help prevent potential negative consequences to the environment and human health. Please contact
the installer or local authorities for more information about the location as well as terms and conditions of such
collection points.
2

Product Overview
Body
Liner
Note: Illustrations of product, accessories, and user interface in the user manual are for reference purposes only.
Actual product and functions may vary due to product enhancements.
Read this manual carefully before use, and retain it for future reference.
Open Button
Lid
Handle
Base
Power Plug
Boil Indicator
Temperature Display
Keep Warm Indicator
Boil Button
Keep Warm Button
Boil
Keep
Warm
3

How to Use
1. Press the button to open the lid and
add water to the kettle.
The amount of water should not exceed the
maximum water level mark or be below the
minimum water level mark.
Notes:
• The function of "automatically keep warm after boiling" is disabled by default. It is recommended to enable it in the app
for a better user experience.
• When the water is boiling up, the temperature displayed may differ from the actual water temperature due to regional
differences in altitude.
Keep Warm after Boiling-up
MAX
MIN
Boil
Keep
Warm
1. Press the boil button, the boil
indicator will turn red. The
kettle starts heating up, and the
real-time temperature will be
displayed.
2. If the function of "automatically
keep warm after boiling" is not
enabled, the boil indicator turns
off once the water is boiling up.
Then the heating stops, and the
kettle beeps three times.
2. Fully close the lid, and place the kettle on
the base.
If the contact is good, the indicator blinks once
and then turns off.
Place onto base
Boil
Keep
Warm
4

Keep Warm after Heating-up to a Set Temperature
Boil
Keep
Warm
Boil
Keep
Warm
Boil
Keep
Warm
3. When the function of "automatically keep warm after boiling" is enabled, press the keep warm
button or select from the app to choose the keep warm temperature. The boil indicator turns
off once the water is boiling, and then the keep warm indicator turns red. When the temperature
drops to the set temperature, the kettle will beep three times. The keep warm indicator will turn
into orange, and the kettle will keep warm at the set temperature.
Notes:
• When using the keep warm function, the water level should be between the maximum and minimum water level marks.
The temperature fluctuation range for this function is ±2°C, and it will increase if the water level is below the minimum
water level.
• There are 5 preset keep warm temperature levels (40°C, 50°C, 70°C, 80°C, and 90°C) by default. The set temperature
levels can be modified in the app.
• The default keep warm duration for the temperature levels is 12 hours. You can change the duration in the app.
• Heating the empty kettle will activate the boil-dry protection feature and turn off the display. Cool the kettle down to
room temperature, then add water to use it.
1. Press the keep warm
button, the display
digit blinks. Then you
can select keep warm
levels.
2. Select one of five levels of
keep warm temperatures
during digit blinking. The
selected level will take effect
if there is no operation on the
button within 2 seconds. The
kettle will then start heating
to the set temperature.
5

Keep Warm after Lifting Kettle
Boil
Keep
Warm
Boil
Keep
Warm
Notes:
• The function of "Remember keep warm temperature after lifting kettle" is disabled by default. It is recommended to
enable it in the app for a better user experience.
• When the function of "Remember keep warm temperature after lifting kettle" is enabled, make sure the water level in
the kettle is above the minimum water level mark. Otherwise, there may be a risk of boil-dry.
• When placing the kettle back onto the base, ensure that the difference between the temperature of the water in the
kettle and the set one is within 10 degrees.
• The function of "Remember keep warm temperature after lifting kettle" will be disabled when adding cold water. Press
the keep warm button to enable this function.
• When the smart kettle is working, pressing the boil button will make it enter the standby mode.
• Simultaneously press and hold "Boil" and "Warm" buttons for 3 seconds to restore factory settings.
3. When the kettle reaches
the set temperature, it
will beep three times.
The keep warm indicator
will turn into orange, and
the kettle will keep the
water warm at the set
temperature.
4. Press the keep warm
button again to cancel
it. The keep warm
indicator will turn off
and the kettle will enter
standby mode.
Note: When the water
temperature drops
below 45°C in standby
mode, the display will
turn off after 2 minutes
of inactivity. Press any
button to wake up the
kettle when the display
is turned off.
When you lift the kettle and then place it back onto the base, the kettle can continue to work for keeping warm. The
indicator blinks 3 times and the kettle resumes keeping warm to the set temperature. To use this function, it requires
you set a temperature first and then enable “Remember keep warm temperature after lifting kettle” in the app.
6

Cleaning & Maintenance
1. Soak with white vinegar.
Pour in 0.5 L of food-grade white vinegar and leave
to soak for at least 1 hour.
2. Pour out the white vinegar.
After pouring out the white vinegar, wipe out any
remaining sediment with a damp cloth.
3. Boil water to clean out the kettle.
Pour out the hot water after it boils, and then use
clean water to rinse the kettle 4–5 times.
4. Wipe it dry and put it away.
Use a dry cloth to clean the outside of the kettle.
Keep the kettle in a dry, well-ventilated area, and
protect it from dust, moisture, and insects.
Scan the QR code to download and install the
app. You will be directed to the connection setup
page if the app is installed already. Or search "Mi
Home/Xiaomi Home" in the app Store to download
and install it.
Open Mi Home/Xiaomi Home app, tap "+" on the
upper right, and then follow prompts to add your
device.
* The app is referred to as Xiaomi Home app in Europe
(except for Russia). The name of the app displayed on
your device should be taken as the default.
Connect with Mi Home/
Xiaomi Home App
This product works with Mi Home/Xiaomi
Home app*. Control your device with Mi
Home/Xiaomi Home app.
Disable the Bluetooth function: Press and hold the
boil button for 10 seconds.
Enable the Bluetooth function: Press and hold the
boil button for 3 seconds.
If the smart kettle cannot be found when connecting
to the app, it is recommended to disable and enable
its Bluetooth function, and then try to connect again.
Note: The version of the app might have been
updated, please follow the instructions based on the
current app version.
7

Precautions:
• Make sure the kettle is unplugged and let it cool
down before cleaning.
• Regular cleaning and removal of sediment from the
kettle will help extend its service life.
• If there is serious limescale buildup, please repeat
the steps above. Do not use steel wool or any
chemical or abrasive cleaning agents.
• Do not immerse the kettle or the base in water, and
keep its exterior dry.
Electrical Diagram
Heating Element
Thermostat
Connector
X
X
Power Board Control Board
Temperature Sensor
Fuse
Thyristor
Relay
Specifications
Name
Model
Wireless Connectivity
Operation Frequency
Maximum Output Power
Mi Smart Kettle Pro
MJHWSH02YM
Bluetooth Low Energy
2402-2480 MHz
＜13 dBm
Rated Voltage
Rated Frequency
Rated Power
Item Dimensions
Capacity
Net Weight
220-240 V~
50-60 Hz
1800 W
204 × 145 × 235 mm
1.5 L
1.3 kg
AC 220-240V
50-60Hz
8

Troubleshooting
Fault Possible Causes Solution
Display doesn't light up
Display error code
Kettle does not heat
Power plug is not properly plugged in
Power plug is deformed
Base is not genuine
Error code E1: Faulty temperature sensor
Error code E2: Overheated
Replace power outlet
Properly plug in the power plug
Contact after-sales service
Use the base that came with
the kettle
Contact after-sales service
Contact after-sales service
Water does not boil
or not stop boiling
App connection error
Faulty circuit board
Faulty heating element
Faulty thermostat
Faulty NTC temperature sensor
Faulty circuit board
Phone's Bluetooth is disabled
Faulty control board
Contact after-sales service
Contact after-sales service
Contact after-sales service
Contact after-sales service
Contact after-sales service
Enable phone's Bluetooth
Contact after-sales service
Power outlet is damaged or doesn't make
proper contact
9

WARRANTY NOTICE
THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY HAVE OTHER RIGHTS CONVEYED BY LAWS OF YOUR
COUNTRY, PROVINCE OR STATE. INDEED, IN SOME COUNTRIES, PROVINCES OR STATES, CONSUMER LAW MAY
IMPOSE A MINIMUM WARRANTY PERIOD. OTHER THAN AS PERMITTED BY LAW, XIAOMI DOES NOT EXCLUDE, LIMIT
OR SUSPEND OTHER RIGHTS YOU MAY HAVE. FOR A FULL UNDERSTANDING OF YOUR RIGHTS WE INVITE YOU TO
CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.
1. LIMITED PRODUCT WARRANTY
XIAOMI warrants that the Products are free from defects in materials and workmanship under normal use and use in
accordance with the respective Product user manual, during the Warranty Period.
The duration and conditions related to the legal warranties are provided by respective local laws. For
more information about the consumer warranty benefits, please refer to Xiaomi's official website
https://www.mi.com/en/service/warranty/.
Xiaomi warrants to the original purchaser that its Xiaomi Product will be free from defects in materials and workmanship
under normal use in the period mentioned above.
Xiaomi does not guarantee that the operation of the Product will be uninterrupted or error free.
Xiaomi is not liable for damages arising from non-compliance with the instructions related to the use of the Product.
2. REMEDIES
If a hardware defect is found and a valid claim is received by Xiaomi within the Warranty Period, Xiaomi will either (1)
repair the product at no charge, (2) replace the product, or (3) refund the Product, excluding potential shipping costs.
3. HOW TO OBTAIN WARRANTY SERVICE
To obtain warranty service, you must deliver the Product, in its original packaging or similar packaging providing an
equal degree of Product protection, to the address specified by Xiaomi. Except to the extent prohibited by applicable
law, Xiaomi may require you to present proofs or proof of purchase and / or comply with registration requirements
before receiving warranty service.
4. EXCLUSIONS AND LIMITATIONS
Unless otherwise stipulated by Xiaomi, this Limited Warranty applies only to the Product manufactured by or for Xiaomi
and identifiable by the trademarks, trade name or "Xiaomi" or "Mi" logo.
The Limited Warranty does not apply to any (a) Damage due to acts of nature or God, for example, lightning strikes,
tornadoes, flood, fire, earthquake or other external causes; (b) Negligence; (c) Commercial use; (d) Alterations or
modifications to any part of the Product; (e) Damage caused by use with non-Xiaomi products; (f) Damage caused
by accident, abuse or misuse; (g) Damage caused by operating the Product outside the permitted or intended uses
described by Xiaomi or with improper voltage or power supply; or (h) Damage caused by service (including upgrades
and expansions) performed by anyone who is not a representative of Xiaomi.
10

It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the
product. It is likely that the data, software or other materials in the equipment will be lost or reformatted during the
service process, Xiaomi is not responsible for such damage or loss.
No Xiaomi reseller, agent, or employee is authorized to make any modification, extension, or addition to this Limited
Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall
not be affected or impaired.
Except as prohibited by laws or otherwise promised by Xiaomi, the after-sales services shall be limited to the country
or region of the original purchase.
Products which were not duly imported and/or were not duly manufactured by Xiaomi and/or were not duly acquired
from Xiaomi or a Xiaomi’ s official seller are not covered by the present warranties. As per applicable law you may
benefit from warranties from the non-official retailer who sold the product. Therefore, Xiaomi invites you to contact
the retailer from whom you purchased the product.
The present warranties do not apply in Hong Kong and Taiwan.
5. IMPLIED WARRANTIES
Except to the extent prohibited by applicable law, all implied warranties (including warranties of merchantability and
fitness for a particular purpose) will have a limited duration up to a maximum duration of this limited warranty. Some
jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation will not be applied
in these cases.
6. DAMAGE LIMITATION
Except to the extent prohibited by applicable law, Xiaomi shall not be liable for any damages caused by accidents,
indirect, special or consequential damages, including but not limited to loss of profits, revenue or data, damages
resulting from any breach of express or implied warranty or condition, or under any other legal theory, even if Xiaomi
has been informed of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of
special, indirect, or consequential damages, so the above limitation or exclusion may not apply to you.
7. XIAOMI CONTACTS
For customers, please visit the website: https://www.mi.com/en/service/warranty/
The contact person for the after-sale service may be any person in Xiaomi's authorized service network, Xiaomi's
authorized distributors or the final vendor who sold the products to you. If in doubt please contact the relevant person
as Xiaomi may identify.
11

For further information, please go to www.mi.com
Manufactured for: Xiaomi Communications Co., Ltd.
Manufactured by: Foshan VIOMI Electrical Technology Co., Ltd.
(a Mi Ecosystem company)
Address: 4F, Building 7 & 2F, Building 1, No. 2 North of Xinxi Fourth Street, Xiashi Village Committee of Lunjiao Sub-district
Office, Shunde District, Foshan City, Guangdong Province, China
Importer:
Beryko s.r.o.
Na Roudné 1162/76, 301 00 Plzen
www.beryko.cz
User Manual Version: V1.0