Microframe Corporation 3061 Series User manual

Microframe Corporation
Series3061:
DataTrackWaiter Call
Operating Manual B3061-7013
*B3061-7013*

SERIES 3061
DATATRACK WAITER CALL TRANSMITTER
INSTALLATION&SPECIFICATIONGUIDE
ITEM NO: A3061-7013
REVISION DATE: 08/05
MicroframeCorporation
604 S. 12th Street
Broken Arrow, OK 74012
Tel:[phone]
TollFree:1-800-635-3811
Website:www.microframecorp.com
E-mail:[email protected]

Limited Warranty Agreement
YourMicroframeSystemiswarrantedagainst
failure due to defects in workmanship or mate-
rial for a period of one (1) year from the date of
purchase. Microframe Corporation will repair or
replace any defective unit. Obvious abuse or
mishandling of the unit is NOT covered by this
warranty.
Merchandise Return
If your Unit does not work satisfactorily,
please give us a call. We may be able to clear up
the problem by phone. If it becomes necessary
to return your Unit to the factory, please
observe the following:
1. Place Unit in a sturdy box with sufficient
packing material.
2. If requested, include the DC power adapter.
3. Return the system insured and prepaid
since we are not responsible for shipping dam-
ages and losses on returned Units.
Warranty Service
For warranty service, please contact
Microframe at 1-800-635-3811. A tech will gladly
assist you.
Assistance
For any product assistance or maintenance
help, contact Microframe by either calling 1-
800-635-3811 or emailing us at
[email protected].
Safety
Do not install substitute parts or perform
any modification to the product without first
contacting Microframe.
Warning
All power transformers, line cords, and elec-
trical equipment should be kept out of the reach
of children and away from water.
Life Support Policy
Microframe's products are not autho-
rized for use as components in life sup-
port devices or systems without the ex-
press written approval of the president of
Microframe Corporation. As used herein:
1. Life support devices or systems are de-
fined as systems which support or sustain life,
and whose failure to perform when properly
used in accordance with instructions for use
provided in the labeling, can be reasonably
expected to result in a significant injury to the
user or anyone depending on the system.
2. A critical component is any component of
a life support device or system whose failure to
perform can be reasonably expected to cause
the failure of the life support device or system,
or to affect its safety or effectiveness.
Disclaimer
We are constantly striving to improve our
products. Due to this, specifications are subject
to change without notice.
MicroframeCorporation
P.O. Box 1700
BrokenArrow,OK 74013
1-800-635-3811

TABLEOFCONTENTS
DATATRACK SPECIFICATIONS ...............................6
1 INSTALLATION PROCEDURES ...........................7
1.1DESKMOUNTEDUNITS ................................7
1.2WALLMOUNTED UNITS .................................7
1.3 POP-OUT FACEPLATE ..................................8
1.4PRECAUTIONARYSTEPS .............................8
2 OPERATION ...........................................................9
2.1PRE-OPERATION ...........................................9
2.2 SENDINGAPAGE ..........................................9
2.3THE 2xAND 3x BUTTONS ..............................9
2.4SENDINGMULTIPLE PAGES .........................9
2.5TURNING OFFALLPAGERS ..........................9
3 SYSTEM OVERVIEW ............................................10
3.1DESCRIPTION ...............................................10
3.2RANGEEXPANSION .....................................10
3.3IMPORTANTINFORMATION...........................10
3.4SAFETYINFORMATION.................................10
3.5CARINGFORYOURTRANSMITTER .............10
3.6LIABILITY ........................................................10
3.7WARRANTYINVALIDATION ...........................10
3.8SERVICEINFORMATION...............................11
4 POCKET PAGER USER GUIDE ...........................12
4.1TURNING ONTHEPAGER.............................12
4.2RECEIVINGAPAGE ......................................12
4.3MANUALPAGERTURN-OFF.........................12
4.4 POWERCHECKING .....................................12
4.5 LIGHTINGFUNCTION....................................12
4.6 CAUTION.......................................................12
MINI DIPOLE ANTENNA MOUNTING .......................13
TROUBLESHOOTING CHART.................................14

Microframe Corporation Series 3061 - DataTrack Waiter Call
6
DATATRACK SPECIFICATIONS
Remote Display
DataTrack Transmitter
DataTrack Specifications 12 to 13.8V dc
Less than 200 uA (micro Amp) standby,
300 mA transmit
450-470MHz
25 KHz or 12.5 KHz
1200
1/4 to 1/2 mile
JRNUSADATALINK
Desk or Wall Mounted w/optional bracket
OperatingVoltage .....................................
PowerConsumption ..................................
FrequencyRange ......................................
ChannelSpacing .......................................
TXBaudRate ............................................
DistanceRange ........................................
FCCApprovalNo.......................................
Mounting ...................................................
Support and Sales
800-635-3811
Microframe® Corporation
www.microframecorp.com
P.O. Box 1700
Broken Arrow, OK 74013
Features
TheDataTrackTransmitterfeaturesindividualcallbut-
tonsthatcantransmittoanyof14on-sitepagers.When
a call button is pressed, a red light will appear in the
cornerofthebuttonpressedtoconfirmapagewassent.
Availablefordesktoporwallmounting.
Operation
TheDataTrackOne-TouchPagingSystemisdesigned
to page wait staff with the simple press of a button.
Names of servers may be written in the white boxes
providedusingwaxpencils.Tosendapagetoaserver,
press the corresponding name, and a page will be
transmitted directly to their individual pager. Upon
request, pagers can be programmed to display pre-
defined text messages such as "order ready," "bar,"
and "host stand." Messages are limited to 12-charac-
ters including spaces. Multiple transmitters can be
added, allowing data to be sent from any desired
location.

Microframe Corporation Series 3061 - DataTrack Waiter Call
7
1.1 DESK MOUNTED UNITS
Fit the right angle antenna to the BNC
connector at the rear of the unit. Twist the
collar clockwise until it locks into place. Ensure
the antenna is in the upright position. (see
diagram 2, page 8).
Fit the power connector into the socket
provided at the rear of the unit. Ensure this is
pushed in as far as it will go. Plug in the DC
power adapter to a suitable 110V AC wall outlet.
Check the location of the DataTrack unit,
observing the recommendations detailed on
page 8.
1.2WALLMOUNTEDUNITS
Identify a suitable location for fixing the unit,
observing the recommendations detailed on page
8.
1 INSTALLATION PROCEDURES
Ensure that a minimum of 8 inches beneath
the intended location is left clear for the an-
tenna, and check that the power cable, when
fitted, is within reach of a wall outlet.
Using the bracket provided as a template,
mark out the position of the three holes. Check
that the bracket is vertical prior to fixing. Drill
and fix the bracket to the wall using suitable
wall plugs and fixing screws.
Lift up the DataTrack unit and slide down
onto the bracket, checking that the lugs on the
bracket fit either side of the lip on the DataTrack
base.
Fit M3 screw to the base of the unit and
tighten until the bracket is locked in place.
Check that the unit is secure, then fit the
antenna and power connector (as in Diagrams
1 & 2 “Desk Mount Units” above). The power
cable should be adequately clamped to the wall
to prevent accidental removal.
Diagram 1: Wall Mounting the DataTrack Unit

Microframe Corporation Series 3061 - DataTrack Waiter Call
8
1.3POP-OUTFACEPLATE
The Datatrack faceplate comes preinstalled
with adhesive mounting tape on the inside edge
of the panel. This allows the panel to be popped
out and rotated 180 degrees for wall installa-
tions. For table top installations the panel may
be affixed in its normal position. To perma-
nently secure the panel, remove the paper from
the tape and press the faceplate into position.
1.4PRECAUTIONARYSTEPS
A. Avoid placing the DataTrack in the imme-
diate vicinity of telephone exchanges or com-
puter equipment.
B. Also remember that the performance of
the system will be affected by the type of
material the unit is mounted on and its sur-
roundings.
C. The following is a list of materials that
this transmitter will be adversely affected by if
placed in close proximity to:
a) Foil backed wallboard
b) Metal mesh or wire reinforced glass
c) Metal sheeting, large mirrors, or
suspended ceilings
d) Elevator shafts
All of the above can reflect radio waves and
thereby reduce the capability of the transmitter
to perform its desired functions.
D. The circuit boards within this equipment
maybe harmed by Electrostatic Discharge (ESD).
There are no user serviceable parts, and re-
moval of the unit’s cover will invalidate any
warranty unless undertaken by an authorized
engineer.
Warning! Never transmit without an an-
tenna attached to the transmitter.
Diagram 2: Desk Mounted DataTrack

Microframe Corporation Series 3061 - DataTrack Waiter Call
9
2.1PRE-OPERATION
Prior to operation, check that the Waiter
Call keypad unit has its antenna correctly fitted
and that the 12v power cord is firmly plugged
into the socket provided at the rear of the unit.
The red POWER light on the face panel will
be lit to indicate that the power is connected and
the unit is ready for use. If the light is not on,
check that the lead is plugged into the back of
the unit and the DC power adapter is fitted to a
live wall socket.
Write the names of the servers on the
keypad in the white boxes provided. Only use
approved markers or wax pencils.
Indelible markers will irreparably
damage the surface of the Keypad.
2.2SENDINGAPAGE
To call a Server, briefly press the relevant
button on the Keypad. A red light will come on
at the corner of the button to acknowledge the
button press and confirm that the message has
been transmitted. The light will stay on for
around 30-40 seconds after the key press to
confirm the server has been called. After this
the light will flash for approximately 15 seconds
before extinguishing automatically. This helps
to prevent the Server from being repeatedly
called unnecessarily.
When the pager receives the call, it will
vibrate for a short burst and display the mes-
sage “—1—” to indicate a standard call.
2.3 THE 2x AND 3x BUTTONS
The 2x and 3x keys are programmable for
predefined alpha messages at the time of order,
but is limited to 12 characters.
Press the 2x key and then the Server you
want to send a message. [ PAGINGPAGING
PAGINGPAGING
PAGING ]* will
appear on the Server’s pager. Press the 3x key
and then the Server you want to send a mes-
sage. [ PAGINGPAGING
PAGINGPAGING
PAGING ]* will appear on the Server’s
pager.
*or factory programmed message
2.4SENDINGMULTIPLEPAGES
In the event that you wish to send multiple
calls to different Servers one after the other,
always start with any calls requiring the 3x
prefix. Wait for the 3x light to go out before
sending any calls requiring the 2x prefix. Again,
wait for the 2x light to go out before sending
standard calls.
2.5TURNINGOFFALLPAGERS
To turn off all pagers from the transmitter,
press the 2x and 3x SIMULTANEOUSLY for 3
seconds.
The LED on the 2x and 3x key will turn off
and on. All pagers will turn off.
2 OPERATION

Microframe Corporation Series 3061 - DataTrack Waiter Call
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3 SYSTEM OVERVIEW
3.1DESCRIPTION
The Scope DataTrack Waiter Call is a desk-
top or wall mount radio transcoder that can be
used to transmit numeric and multi-call/pulsed
vibrate messages direct to pagers carried by
individuals or entire groups. The system has 14
individual call buttons that can transmit any of
three different call types direct to the user’s
pager.
3.2RANGEEXPANSION
The range and performance of this equip-
ment can be improved by the addition of more
efficient antennas.* These can be installed
either inside or outside the building and are
connected to the transmitter with 50 OHM
coaxial cable.
The center-fed half wave dipole, measuring
approximately 12 inches from tip to tip, will
provide excellent all round local signaling. It is
a light duty antenna suitable for sheltered
environments/internal installation (LUHFDP).
It includes a 15 foot cable.
NOTE: High frequencies can equate to high
power losses. Always use quality cable. RG58 is
only acceptable on cable runs of up to 5 meters.
We recommend RG213, or equivalent, on
greater lengths. If in doubt consult your dealer.
*Subject to license conditions. Specifically,
mounting height and Effective Radiated Power
(ERP).
3.3IMPORTANTINFORMATION
It is the purchaser's responsibility to deter-
mine the suitability of this equipment and its
derivatives for any given application.
Good working practice dictates that a suit-
able system installation log must be generated,
together with a record of the dates when the
system has been manually checked, (with the
aid of signal strength meters, etc.) enabling the
system performance to be compared with the
original installation data.
3.4SAFETYINFORMATION
These products are designed to operate safely
when installed and used according to general
safety practices. The following requirements
should be observed at all times:
Do NOT subject this equipment to:
Mechanical shock
Excessive humidity or moisture
Extremes of temperature
Corrosive liquids
This equipment is designed for indoor use,
unless expressly stated otherwise, and must
not be used in classified Hazardous Areas,
including areas containing explosive or flam-
mable vapors, unless express authorization has
been given in writing by the manufacturer. If
in doubt, consult Microframe for further infor-
mation.
Do not obstruct any slots or openings in the
product. These are provided for ventilation to
ensure reliable operation of the product and to
protect it from overheating.
3.5CARINGFORTRANSMITTER
Only use a damp cloth for cleaning (not
liquid or aerosol-based cleaners), and ensure
that any power is removed from the unit prior
to beginning the cleaning operation.
Removal of covers from the equipment must
only be undertaken by authorized service per-
sonnel, who must ensure that power is isolated
prior to removal.
3.6LIABILITY
Scope and Microframe do not accept liability
for any damage or injury, caused as the result
of misuse of this equipment. It is the responsi-
bility of the user to ensure that the equipment
is operated in the manner for which it was
intended and that it is the correct item of
equipment for the required task.
3.7WARRANTYINVALIDATION
Alteration or modification to any part of this
equipment, without the prior written consent
of the manufacturer, will invalidate all manu-
facturer approvals and warranties. No adjust-
ments can be undertaken except by qualified
and licensed persons as defined by the FCC
Rules and Regulations. Operation of altered
equipment can result in fines, imprisonment,
and/or confiscation of such equipment.
3.8SERVICEINFORMATION
If you experience a problem with your equip-
ment, please contact Microframe at
1-800-635-3811.

Microframe Corporation Series 3061 - DataTrack Waiter Call
11
4.1 TURNING ON THE PAGER
Hold down the “LARGE GRAY BUTTON”
until the pager comes on.
4.2RECEIVINGAPAGE
The Pocket Pager will start to vibrate or tone
when it is paged. No action is necessary on the
receiving end at this point. The pager will stop
paging after approximately 8 seconds. If the user
would like to stop the page before the 8 seconds,
simply press the “LARGE GRAY BUTTON.” If a
numeric message is sent to the pager, the mes-
sage will be visible on the pager screen until the
pager stops vibrating. To view the message after
thepager hasstoppedvibrating, pressthe“LARGE
GRAY BUTTON” once.
4.3MANUALPAGERTURN-OFF
Press the “DOWN ARROW BUTTON” four
times. The words “PGR OFF” will appear on the
LCD screen. Press the “LARGE GRAY BUT-
TON” once to confirm. NOTE: If you have
chosen to disable the pagers’ on/off button, the
pagers can only be turned off from the transmit-
ter.
4.4 POWERCHECKING
When the battery level is low, a low-battery
symbol will appear at the bottom of the pager
screen.
4.5 LIGHTING FUNCTION
Pressing the “UP ARROW BUTTON” for one
second can turn on the backlight on the LCD
screen. The light will shut off automatically after
approximately 10 seconds, or the user may turn
the light off manually by pressing the “UP
ARROW BUTTON” once.
4.6 CAUTION
a) The pager is made up of LCD and
precision elements. Avoid water and
high temperature.
b) Remove the battery if the pager will not
be in use for a long period of time.
c) If the pager is not working properly, do
not dismantle or repair it yourself.
4 POCKET PAGER USER GUIDE

Microframe Corporation Series 3061 - DataTrack Waiter Call
12
B3100\AX\9700
GROUND
E
MINI DIPOLE ANTENNA MOUNTING
Optional Range Extender
Foroptimum operation, thedipole radiators mustbe
positioned vertically, with the "E" symbol facing
downwardstowardtheground.
Avoidmountingthedipoleonorneartoanymetal
girders, pillars or other metallic obstructions.
Thedipoleshouldpreferablybemountedataheight
whichavoidspotentialsnaggingwithanymoveable
objects that might be used in the vicinity, i.e. ladders.
Ensure that the bracket is firmly bolted to a solid
surfaceand thatthefeeder cableisadequately
clampedalong its entire run between the dipole and the
transmitter/receiver.

Microframe Corporation Series 3061 - DataTrack Waiter Call
13
TROUBLESHOOTING CHART
SYMPTOM POSSIBLE CAUSE CURE
Thepowerlightdoesn'tcome
on.
Power light works, but some
of the Keypad buttons won't
light up.
The2Xor3Xbuttonstayson.
Thewaiter's lightis flashing.
Whentwo waiters are paged
atthesametime,oneofthem
doesn'tget thepage.
The turn off code from the
transmitterdoesn'twork.*
*Cancelpanelmodelsonly
Nopower to unit.
Acableorchipmayhavebeen
loosedduringtransport.
Itiswaitingforthewaiternum-
berto be specified.
The waiter has not made it
backtoacknowledgethepage.
The transmitter takes a little
over a second to send a page
andthen reset.
The2Xand3Xbuttonsarevery
sensitivetotimingandmustbe
pressed at exactly the same
time.
CheckthattheDCpoweradapterisconnected
tounit. Verifythatoutlettransformerisplugged
in to has power.
Callfor techsupport.
Pressa waiter number or cancel by pressing
the lit button again.
Press the respective waiter's button on the
masterpaneloronthe(optional)cancelpanel.
Allow2 seconds betweenpages.
Using your thumbs, quickly depress both
buttons and hold for 3 seconds. Both lights
shouldgooutwhenthebuttonsarereleased.

Microframe Corporation Series 3061 - DataTrack Waiter Call
14
MicroframeCorporation
604 S. 12th Street
Broken Arrow, OK 74012
Tel:[phone]
TollFree:1-800-635-3811
Website:www.microframecorp.com
E-mail:[email protected]