Micros Systems Eclipse User manual

micros® Systems, Inc.
PC Workstation
Eclipse
Setup Guide
Copyright 2001, 2002, 2004
By MICROS Systems, Inc.
Columbia, Maryland USA
All Rights Reserved
Part Number 100016-113 (4th Edition)

ii
Declarations
Warranties Although the best efforts are made to ensure that the
information contained in this manual is complete and correct,
MICROS Systems, Inc. makes no warranty of any kind with
regard to this material, including but not limited to the implied
warranties ofmarketabilityand fitness for a particular purpose.
Information in this manual is subject to change without notice.
MICROS Systems, Inc. shall not be liable for errors contained
herein or for incidental or consequential damages in connection
with the furnishing, performance, or use of this material.
Trademarks MICROS is a registered trademark of MICROS Systems, Inc
Intel, Celeron, Pentium III, and MMX are registered trademarks of Intel
Corporation
Microsoft, Windows, Windows 95 Windows 98, Windows NT, Windows Sound
System, and Microsoft SQL Server are trademarks of Microsoft Corporation in
the United States of America and in other countries.
Adobe, Photoshop and FrameMaker are either registered trademarks or
trademarks of Adobe Systems, Incorporated in the United States of America
and/or other countries.
CorelDraw is a registered trademark of the Corel Corporation
Printing History New editions of this manual incorporate new and changed
material since the previous edition. Minor corrections and
updates may be incorporated into reprints of the current edition
without changing the date or edition number.
1st Edition: May 2001
2nd Edition: September 2001
3rd Edition: March 2002
4th Edition: November 2004

iii
Table of Contents
Declarations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Printing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Preface
Why Read This Manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Who Should Use This Manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
How This Manual is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Notation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Document Design and Production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
What Is The Eclipse Workstation?
Eclipse System Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Eclipse LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
12.1” LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
15” LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
The Front Cover and Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Expansion Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
PCMCIA CardBus Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Digital Visual Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Disk-On-Chip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Diagnostics Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
PCWS API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Care and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Foreign Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Electrostatic Discharge (ESD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Transporting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Cleaning The Eclipse Touchscreen and Cabinet . . . . . . . . . . . . . . . . . 1-12
LCD/Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

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Table of Contents
Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
The I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
P13 - Mic In - Line Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
The Modular Connector Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Internal Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
RS232 Serial, DB9 Connector (COM1) . . . . . . . . . . . . . . . . . . . . . . . 1-16
Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Digital Visual Interface (DVI) Connector . . . . . . . . . . . . . . . . . . . . . . 1-16
Cash Drawers 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Remote Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
+24V Printer Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Auxiliary Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Connecting Peripherals to the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
USB Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
USB Floppy Diskette Drive Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Setting the USB Floppy Disk Drive to Boot the Workstation . . . . . . . 1-19
Connecting the Eclipse to a LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Operating the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Turning the Workstation On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Using the Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Calibrating the Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Using the 15” LCD/Touchscreen Head Controls . . . . . . . . . . . . . . . . 1-24
BIOS Setup Utility
Starting the Phoenix Setup Utility/Checking the MICROS BIOS Version . 2-2
Requirements: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Procedure: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Keys Used During Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
System Time: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
System Date: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Legacy Diskette A: [Disabled] (BIOS Version 1.00.20 or later) . . . . . . 2-4
Primary Master [Displays Hard Disk Size in MB if Installed] . . . . . . . 2-4
Primary Slave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Secondary Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Secondary Slave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
PC Beep Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

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Table Of Contents
After Power Failure (BIOS Version 1.00.20 or later) . . . . . . . . . . . . . . 2-6
LAN Boot Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Installed O/S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Reset Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
PS/2 Mouse (BIOS Version 1.00.20 or later) . . . . . . . . . . . . . . . . . . . . . 2-8
IO Device Configuration -> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Local Bus IDE Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Advanced Chipset Control -> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Power Savings: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Resume On Time: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Resume Time: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Resume On Modem Ring:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Exit Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Exit Discarding Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Load Setup Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Discard Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Save Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
PCWS Eclipse Hardware Configuration
Disassembling the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
What’s Inside? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
System Board Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
STK3 - Socket 370 Processor Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Intel© i810 Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
DIMM Sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Silicon Image Panel Link Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Altera POS and IO Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
IT8702F-A Super IO Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Texas Instruments PC1211 PCMCIA Controller . . . . . . . . . . . . . . . . . 3-12
Realtek RTL8139B 10/100 Ethernet Controller . . . . . . . . . . . . . . . . . . 3-12
IT8888F PCI-to-ISA Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Disk On Chip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
AC97 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Remove/Replace the Customer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Remove/Replace Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Remove/Replace the Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Remove/Replace DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Recommended DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

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Table of Contents
Purchasing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Configuring DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Remove a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Remove/Replace the System Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
The Celeron vs. the Pentium III Processor . . . . . . . . . . . . . . . . . . . . . 3-24
Installing a PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Installing a Disk On Chip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Re-assembling the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Eclipse LCD/Touchscreen Head Configuration
Disassembling the LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Removing the Rear Cover and Interface Board Shield. . . . . . . . . . . . . . 4-2
The LCD/Touchscreen Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
LCD/Touchscreen Board -001 TFT LCD - MicroTouch TSC) . . . . . . . 4-5
LCD/Touchscreen Board -001 - Connectors and Jumpers . . . . . . . . . . 4-6
LCD/Touchscreen Board -002 (DSTN LCD - MicroTouch TSC) . . . . 4-7
LCD/Touchscreen Board -002 - Connectors and Jumpers. . . . . . . . . . . 4-8
LCD/Touchscreen Board -003 (TFT LCD - Hampshire TSC) . . . . . . . 4-9
LCD/Touchscreen Board -003 - Connectors and Jumpers . . . . . . . . . 4-10
LCD Interface Description (-001, -002 ad -003 Boards) . . . . . . . . . . . . . . 4-11
LCD Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Touchscreen Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
-001 and -002 LCD/Touchscreen Interface Boards . . . . . . . . . . . . . . . 4-12
Touchscreen Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
-003 LCD/Touchscreen Interface Board . . . . . . . . . . . . . . . . . . . . . . . 4-13
LCD Backlight Inverter/On Board Voltage Regulators . . . . . . . . . . . . . . . 4-14
+3.3V and +5.0V On-Board Regulators . . . . . . . . . . . . . . . . . . . . . . . 4-15
Installing the Interface Board Shield and Back Cover . . . . . . . . . . . . . . . 4-16
PCWS Eclipse Diagnostics
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
FD (Full Duplex), Link, and Network Active . . . . . . . . . . . . . . . . . . . . 5-5
Disk LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
POST Error Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Equipment Dimensions
PCWS Eclipse Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
PCWS Eclipse Workstation with 15” LCD/Touchscreen Head . . . . . . . . . A-3
PCWS Remote Pole Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Cash Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

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Table Of Contents
Cash Drawer, Low Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-6
Connector and Cable Diagrams
Front Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
Modular Connector Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
LCC/IDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
LCC(-) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Modular COM Ports 2, 3, 5 and 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4
10/100 Ethernet Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4
RS232 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5
USB Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5
Digital Visual Interface (DVI) Connector . . . . . . . . . . . . . . . . . . . . . . .B-6
Parallel Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-7
Cash Drawer 1 and 2 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8
PS2 Mouse/Keyboard Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8
Remote Customer Display Connector . . . . . . . . . . . . . . . . . . . . . . . . . .B-9
Front Panel Power Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-9
System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-10
ATX Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-10
Power Switch Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-11
Hook-up Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12
LCC/RS232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12
COM5 and COM6 Modular Connectors. . . . . . . . . . . . . . . . . . . . . . . .B-13
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-14
Cross-over Pinning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-15
8-Pin to 6-Pin Hook-up RS422 Cable (300319-001) . . . . . . . . . . . . . .B-16
Cash Drawer Extension Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-17

viii
Table of Contents

PCWS Eclipse Setup Guide ix
Preface
In this preface, you’ll find information about this manual. Refer to the
preface if you have questions about the organization, conventions, or
contents of this manual.
In this section
Why Read This Manual?.............................................................. x
How This Manual Is Organized .................................................xi
Notation Conventions ................................................................xii

x PCWS Eclipse Setup Guide
Preface
Why Read This Manual?
Why Read This Manual?
Purpose
This guide is intended for those who will be setting up and installing the
PCWS Ultra hardware and as such is not specific to a particular software
application. To use the PCWS with a specific application, consult the
Related Manuals section listed below.
Who Should Use This Manual?
This manual is intended for qualified service personnel who have
experience with upgrading and configuration of personal computer based
systems.

PCWS Eclipse Setup Guide xi
Preface
How This Manual is Organized
How This Manual is Organized
This manual is divided into five chapters, briefly discussed below.
Chapter 1 describes each of the Eclipse components and shows how to
assemble them into a complete workstation. The chapter also provides
specifications, care and handling instructions, and information on how to
connect peripherals to the Front I/O Panel.
Chapter 2 describes how to use the Phoenix BIOS Setup Utility to
configure the Eclipse hardware.
Chapter 3 covers the Eclipse system unit hardware configuration. Topics
include how to remove the cover, identify the major components, and how
to upgrade or configure such items as the main memory, processor, and
hard disk, or to install the optional internal customer display.
Chapter 4 covers the Eclipse LCD\Touchscreen Head configuration.
Topics include how to remove the cover, identify individual components,
and set configuration jumpers for the LCD panel and touchscreen
interface.
Chapter 5 provides basic troubleshooting data in the form of BIOS error
messages and beep codes.
A Reference section consisting of Equipment Dimensions, FCC/DOC
Statement, and Connector/Cable Diagrams can be found at the end of this
manual.
SHOCK HAZARD
No user serviceable parts inside.
Refer servicing to qualified personnel.

xii PCWS Eclipse Setup Guide
Preface
Notation Conventions
Notation Conventions
Symbols
Document Design and Production
Desktop Publishing: Adobe FrameMaker.
Imaging: Nikon Coolpix 990.
Image processing: Adobe Photoshop, Paint Shop Pro.
Line drawings: Corel Draw!
NOTE
This symbol brings special attention to a related item.
WARNING
This symbol indicates that specific handling instructions or
procedures are required to prevent damage to the hardware or
loss of data.
SHOCK HAZARD
This symbol calls attention to a potential hazard that requires
correct procedures in order to avoid personal injury.
STATIC SENSITIVE DEVICES
This symbol indicates that specific ESD handling procedures
are required.

PCWS Eclipse Setup Guide 1-1
Chapter 1
What Is The Eclipse Workstation?
In this chapter
The System ...................................................................................................1-2
Features........................................................................................................ 1-6
Specifications............................................................................................... 1-8
The I/O Panel............................................................................................. 1-14
Connecting Peripherals to the Eclipse....................................................... 1-18
Operating the Eclipse................................................................................. 1-21

1-2 PCWS Eclipse Setup Guide
What Is The Eclipse Workstation?
The System
The System
The following section describes the PCWS Eclipse Workstation and components. The
Eclipse will be available with two LCD/Touchscreen Head selections.
Eclipse System Unit
The Eclipse System Unit, shown in Figure 1-1, consists of a plastic cover and pedestal
which fits over a metal chassis.
Figure 1-1: The Eclipse System Unit
The system unit contains the power supply, system board, and optionally, a single
desktop style IDE hard disk and 2x20 customer display. All input/output connectors
are accessible from the front of the unit. See Chapter 3 for more information about
hardware configuration.
The AC power switch is located under the system unit on the right side of the
workstation.
The integrated power supply replaces the external AC power brick used in previous
PCWS models. In addition, a +24V power connector mounted to the front panel
allows a single Epson U220 or TMT-88 Roll Printer to be powered from the Eclipse,
eliminating a second power brick.

PCWS Eclipse Setup Guide 1-3
What Is The Eclipse Workstation?
The System
Eclipse LCD/Touchscreen Head
The PCWS Eclipse is now available with two display configurations. The standard
display is based on a 12.1” TFT LCD Panel, and a new optional display is available,
based on a 15” TFT LCD Panel. Each component is detailed below.
The 12.1” LCD/Touchscreen Head
The 12.1” LCD/Touchscreen Head, shown in Figure 1-2, contains an 800x600 TFT
LCD panel coupled to a Elo TouchSystems 5-wire resistive touchscreen.
Figure 1-2: The Eclipse 12.1” LCD/Touchscreen Head
The 12.1” LCD/Touchscreen Head is modular, attached to the pedestal with
thumbscrews.
The Eclipse front panel DVI connector supplies all LCD, touchscreen, backlight
control and data signals as well as +12V to the LCD/Touchscreen Head. Within the
head, a single circuit board controls the LCD, Touchscreen, and Contrast/Backlight
interface circuitry.
See Chapter 4 for more information about the 12.1” LCD/Touchscreen head
configuration.

1-4 PCWS Eclipse Setup Guide
What Is The Eclipse Workstation?
The System
The 15” LCD/Touchscreen Head
The optional 15” LCD/Touchscreen Head, shown below, contains a 1024x768 TFT
LCD Panel coupled to a 5-wire resistive touchscreen.
Figure 1-3: The Eclipse 15” LCD/Touchscreen Head
Due for release in November 2004, the optional 15” LCD/Touchscreen head is a
modified version of a retail ELO Touchsystems 15” LCD Monitor/Touchscreen
combination. It is fastened directly to the pedestal hinge.
The Eclipse front panel DVI connector supplies all LCD, touchscreen, backlight
control and data signals as well as +12V to the LCD/Touchscreen Head. Firmware
modifications allow this display to emulate the 12” LCD/Touchscreen at the API
level. The POS Application controls the backlight on/off and brightness in the same
manner as the 12.1” LCD/Touchscreen head.
The right side of the display housing includes several controls to manipulate the On
Screen Display (OSD) function and power on/off button. Refer to page 1-24 for more
information.
Internally, the display consists of a Video Interface Board, Touchscreen Interface
Board, Power Supply Board, and Backlight Inverter Board along with a 15” TFT LCD
Panel and 5-wire resistive touch panel.

PCWS Eclipse Setup Guide 1-5
What Is The Eclipse Workstation?
The System
The Front Cover and Magnetic Card Reader
Figure 1-4 shows the Front Cover or MCR Unit including a standard 3-track magnetic
card reader.
Figure 1-4: The Eclipse Front Cover
The magnetic card reader can be easily removed and replaced in just a few minutes.
The entire reader assembly attaches to the Eclipse with a modular connector, further
allowing the unit to be quickly and easily replaced.

1-6 PCWS Eclipse Setup Guide
What Is The Eclipse Workstation?
Features
Features
Expansion Capabilities
The Eclipse does not contain ISA or PCI slots. Expansion takes the form of a Type II
PCMCIA Cardbus Slot, USB port(s), and three available serial ports.
PCMCIA CardBus Slot
The Eclipse Workstation includes a single Type II 32-bit PCMCIA CardBus Slot.
Established in 1995 by the Personal Computer Memory Card International
Association (PCMCIA), the CardBus PC Card is a 32-bit version of the original 16-bit
PC Card standard, offering higher levels of performance.
Part of the PC Card family, a CardBus PC Card conforms to an established physical
form factor, providing a compact, rugged card that can be inserted completely within
its host workstation without any external cabling (except when the card must be
attached to a LAN, telephone line, or a wireless antenna).
Digital Visual Interface
To drive the LCD panel a Digital Visual Interface (DVI) is employed. This high speed
digital connection replaces the conventional analog RGB interface to CRT monitors.
The DVI interface allows the display content to remain in a lossless digital format
from the system board graphics controller to the LCD panel. DVI offers the following
features:
• Display technology independence
• Plug and Play. If you swap a DSTN display for a TFT display on the Eclipse, this
will be detected by the Display Data Channel Interface.
• Display contrast and backlight control for DSTN panels.
• Digital and Analog support through a single connector, using a cable specific to
each application. (Analog cable currently not available).
DVI uses a Transition Minimized Differential Signalling (TMDS) protocol and
encoding algorithm for the base electrical interconnection. These signals are routed to
the LCD/Touchscreen Head where they are decoded into pixel data compatible with
the LCD.
Sound
The Intel 810 Chipset supports the Audio Codec ‘97 digital audio component
specification which consists of a 2 device audio solution comprised of a digital
component, (the ICH) and a high quality analog component (the AD1819A) that
includes a Digital To Analog Converter (DAC) and Analog to Digital Converter
(ADC), mixer, and IO.
The Eclipse supports the following sound capabilities.
• PCI 2.1 bus master interface and AC-link controller

PCWS Eclipse Setup Guide 1-7
What Is The Eclipse Workstation?
Features
• Audio playback through internal or external speakers
• Audio capture from the microphone input.
• Red Book Audio CD
• Headset and Speaker phone for DSVD modems
• Hardware MIDI synthesis
• Sound Max Audio Drivers support the Analog Devices Codec.
Built-in Speakers
The Eclipse includes a pair of water resistant speakers mounted on each side of the
front connector panel.
Disk-On-Chip
The Eclipse system board supports the M-Systems Disk On Chip (DOC) device. A
Disk On Chip consists of a block of Flash EPROM, residing behind firmware that
when supported by the workstation’s BIOS, looks like a bootable or non-bootable
removable drive. It can be configured to boot the workstation through CMOS Setup.
The Eclipse will ship with a 32-PIN DIP socket to allow field installation of the
device. Details on installing and configuring the DOC can be found in Chapter 3.
Accessories
The following accessories will be supported for the Eclipse. The External Floppy
Diskette used by previous workstation models is not supported.
• USB Floppy
• USB and Parallel Port CD-ROM Drive
• PC Keyboard
Diagnostics Utilities
An updated version of DEMODIAG is supplied on the OS images. It supports all of
the Eclipse features including the 3-track card reader.
PCWS API
The PCWS Application Programming Interface (API) is a set of services that resides
between application software and the operating system and the unique POS hardware
on the system board. This allows POS applications such as 3700 to use a standard set
of API calls to access such POS features as LCD contrast, reading magnetic stripe
data, and opening a cash drawer or reading it’s status.

1-8 PCWS Eclipse Setup Guide
What Is The Eclipse Workstation?
Specifications
Specifications
The PCWS Eclipse workstation conforms to the following specifications.
Specification Parameters
Processors Celeron C850MHz or Pentium III 1GHz
Processor Socket Socket 370
Cache Celeron = 128K L2 cache, Pentium III = 256K
L2 cache,
Display(s) 12.1” TFT LCD, Optional 15” TFT LCD
Touchscreen Elo 12.1” or 15” five-wire resistive, 100
thousand points-per-inch resolution rated at a
screen life of over 35 million touches.
Backlight(s) Can be set to one of three intensity levels
through the API
DVI/VGA Interface The Front Panel DVI Connector supports
either the LCD Head or standard CRT/LCD
with a custom wired cable.
BIOS Phoenix 4.0 BIOS Plug ‘n Play DMI 2.0
compliant in flash EPROM, includes updated
LAN boot software to support diskless
workstations.
BIOS Setup Utility Configures system time and data, hard drive
parameters, assigns COM and LPT port
resources, and the boot device sequence.
Real Time Clock Time-of-day clock: 100-year calendar with
alarm features and century roll-over, includes
256 bytes of battery backed CMOS RAM,
reserved for BIOS use.
Memory Two DIMM sockets support 64 MB to 512 MB
Max (256M Per Slot) of PC100 SDRAM
(+3.3V, Unbuffered)
Mag Stripe Reader 3-Track ABA compatible, operates in
MAGTEK and Special modes.
Customer Displays Optional 2 x 20 character internal customer
display mounts to rear of system unit and or
optional pole mount 2 x 40 character remote
pole display
USB Ports Two UHCI 1.1 compliant USB ports
LAN Interface On-board 10/100 Ethernet. Includes MBA
UNDI Version 4.3 Boot ROM