Midco W56P User manual

1
Cordless
Hosted VoIP
Quick Start Guide
Get the most out of our Hosted VoIP service
with these handy instructions for the Yealink
W56P/W56H IP DECT cordless device.

© 2018 Midcontinent Communications. All rights reserved. 2
Contents
Equipment...................................................................................................................... 4
Base Station .....................................................................................................................................4
Handset and Charger Cradle ...................................................................................................7
Features............................................................................................................................12
Physical Features...........................................................................................................................12
Main Menu ............................................................................................................................... 12
Ringtones ........................................................................................................................................ 14
Calls...............................................................................................................................................15
Contacts.................................................................................................................................. 23
Voicemail............................................................................................................................................. 25
Online Resources ........................................................................................................ 27
Helpful Tools and Tips.................................................................................................................27
My Account and Bill Pay................................................................................................................ 27
Policies .............................................................................................................................................27
24/7 Support............................................................................................................................. 27

© 2018 Midcontinent Communications. All rights reserved. 3
Make the Right Connection
Thanks for choosing Midco for your business Hosted VoIP service!
Your experience with this service matters to us. We hope you find this
quick start guide is a helpful tool to get you going with this service.
We have even more tips and tools at Midco.com/Business/Support,
where you can learn more about different features, read common
questions and answers, and get tips about your services. This is where
you can also find help using our online management tool, known as the
CommPortal.
Please note that some features must be enabled on your account so
that you can use them. Contact our business support team for
questions and assistance at 1.800.888.1300.

© 2018 Midcontinent Communications. All rights reserved. 4
Equipment
This phone is a full-featured mobile
device, which provides reliable
and convenient wireless voice
communications. In addition, it provides
many widely accepted benefits of the
DECT standard, including high security,
scalability and low power consumption.
This equipment comes with a base
station, charger cradle and cordless
handset.
Base Station
Set up the base station and the charger cradle at a central location on a flat,
non-slip surface. The device’s unobstructed coverage is:
•Indoors: 65-165 feet
•Outdoors: 985 feet
To connect the power (over Ethernet):
Connect the Ethernet cable between the internet port on the base station and an
available port on the in-line power switch/hub. After successful startup, all LEDs
on the base station illuminate green in sequence.

© 2018 Midcontinent Communications. All rights reserved. 5
Base Station Description
After the base station starts
up successfully and the
handset is registered to the
base station, all LEDs on the
base station illuminate green
in sequence.
Item Description
1
Paging key
•Locates a misplaced handset.
•Toggles the registration mode.
•Resets base station to factory settings.
2
Registration LED
Indicates the mode of the base station:
•Fast flashes green when base
station is in paging mode.
•Slow flashes green when base
station is in registration mode.
•Illuminates solid green when at least one
handset is registered to a base station.
3
Network Status LED
Indicates the network status:
•Slow flashes green when
network is unavailable.
•Illuminates solid green when
network is available.
4
Power Indicator LED
Indicates base station’s power status:
•Slow flashes green during base
station firmware upgrade.
•Illuminates solid green when
base station is powered on.

© 2018 Midcontinent Communications. All rights reserved. 6
To restart the base station via the handset:
1. Press OK to enter the main menu.
2. Select Settings, System Settings and then Base Restart.
3. Enter the system PIN (default: 0000).
4. Press Done.
The registration LED and network status LED will turn off simultaneously. After a
period of time, the LED indicators will illuminate solid green again, indicating the
base station has restarted successfully.
To reset the base station via the handset:
1. Press OK to enter the main menu.
2. Select Settings, System Settings and then Base Reset.
3. Enter the system PIN (default: 0000).
4. Select Done.
All individual settings for the base station will reset to factory defaults. This may
take a few minutes. Do not power off until the base station starts up successfully.

© 2018 Midcontinent Communications. All rights reserved. 7
To set up the charger cradle and charge the handset:
1. Connect the USB plug on the charger cradle to the
DC5V port on the power adapter.
2. Connect the power adapter into an electrical power
outlet.
3. Place the handset in the charger cradle.
The handset batteries take about three hours to fully charge. After charging,
the handset is ready for use. The batteries’ charging status displays in the top
right corner of the handset’s LCD screen – and will indicate a low battery status.
To restart the handset:
1. Press OK to enter the main menu.
2. Select Settings, System Settings and then Handset Reset.
3. The handset will ask, “Reset handset to default?” Press Yes to reset the
handset or No to cancel.

© 2018 Midcontinent Communications. All rights reserved. 8
Handset Overview
The main hardware components of the W56P/W56H handset are the LCD screen
and the keypad.

© 2018 Midcontinent Communications. All rights reserved. 9
Item Description
1Earpiece Outputs audio during the earpiece call
2
Power Indicator LED
Indicates handset power and some feature statuses.
•Receives an incoming call (fast flashing red)
•Receives a voicemail or a missed
call (slow flashing red)
•Battery charging (solid red)
3
LCD Screen Shows call information, handset status,
icons and prompt messages.
4
Soft Keys Perform various actions on the LCD screen
through specified selection keys.
5Message Button Accesses voicemail or missed calls.
6Speaker Button Switches between earpiece and speaker modes.
7
Up and Down
Navigation Buttons
•Move the cursor.
•Act as shortcuts.
•Scroll through displaying information.
8
Left and Right
Navigation Buttons
•Move the cursor.
•Act as shortcuts.
•Adjust the ringer volume.
•Switch among the on-screen selection options.
9
Power/End Call Button
•Returns user from the menu screen to the
idle screen with a short press of the button.
•Turns the handset on or off when user
holds down button for one second.
•Cancels actions or ends a call.
•Rejects an incoming call.
10
Call Button •Answers an incoming call.
•Enters the redial calls list.
•Places a call in earpiece or earphone mode.
11 Alphanumerical
Keypad
Allows entry of digits, letters and special characters.
12 TRAN Button Transfers a call to another party.
13 Mute Button Toggles mute feature on or off.
14 Microphone Picks up audio during earpiece and hand-free calls.
15 Speaker Provides hands-free (speaker) audio output.
16 3.5 mm Earphone Jack Allows connection to a standard 3.5 mm earphone.

© 2018 Midcontinent Communications. All rights reserved. 10
The following icons may appear on the handset’s LCD screen.
Icon Description
Earpiece mode on
Earpiece mode off
Speaker mode on
Keypad locked
Voicemail present
Silence mode on
Call forward
Contact
Received calls
Missed calls
Placed calls
Call on hold
Call muted
Conference call
Do not disturb
Intercom call
Shared line on idle
Shared line actively dialing, in conversation,
or placed on private hold
Share line receiving an incoming
call, or placed on public hold
Unassigned outgoing line
Anonymous call enabled
Anonymous rejection enabled