Middle Atlantic Products RM-KB-LCD17HD User manual

User Manual
RM-KB-LCD17HD
Rackmount LCD Keyboard
I-00711 Rev -

RM-KB-LCD17HD User Manual
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FCC, CE Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CE Warning: This is a class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures.
RoHS
This product is RoHS compliant.
Telephone Support
Corporate Headquarters
Corporate Voice 973-839-1011 - Fax [phone] / International Voice +1
973-839-8821 - Fax [phone]
middleatlantic.com - [e-mail]
Middle Atlantic Canada
Voice 613-836-2501 - Fax [phone] / middleatlantic.ca -
customerservicecanad[email protected]

RM-KB-LCD17HD User Manual
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User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
A typical LCD (Liquid Crystal Display) monitor has millions of pixels. A dead
pixel refers to a pixel with a defect in its ability to display the correct color
output. It most often looks like a tiny black or white spot on your screen,
although it can be any other color. Since even a tiny dust particle on one of the
pixels during the manufacturing process or a slight bump during shipping can
create a dead pixel, the ISO 13406-2 norm defines 4 classes of acceptable
screens with dead pixels--Class 1 is the best; Class 4 is the worst. Almost all
manufacturers use Class 2 to establish their warranties, which allows a certain
amount of dead pixels to exist before they will replace the screen. Since the
manufacturers consider these screens to be acceptable under ISO
specifications, we cannot be responsible for replacement or warranty of the
TFT LCD panel.

RM-KB-LCD17HD User Manual
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Package Contents
Basic Package
The basic RM-KB-LCD17HD package consists of:
1 RM-KB-LCD17HD Rackmount LCD Keyboard with Standard Rack
Mount Kit
1 Custom USB DVI KVM Cable Set
1PowerCord
1 Firmware Upgrade Cable
1 User Instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the console or to any other
devices on the RM-KB-LCD17HD installation.
*Changes may have been made to the manual since it was published. Please
visit our web site to download the most up-to-date version of the manual

RM-KB-LCD17HD User Manual
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Contents
FCC, CE Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
LCD Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Chapter 2.
Hardware Setup
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Connecting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Chapter 3.
Operation
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
The Adjustment Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hotkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 4.
Firmware Upgrade
The Firmware Upgrade Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Starting the Upgrade:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

RM-KB-LCD17HD User Manual
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Upgrade Succeeded:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Upgrade Failed:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Exiting Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

RM-KB-LCD17HD User Manual
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About this Manual
This User Manual is provided to help you get the most from your RM-KB-
LCD17HD system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Overview
Chapter 1, Introduction, introduces you to the RM-KB-LCD17HD, its
purpose, features and benefits are presented, and its components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Operation, describes the fundamental concepts involved in
operating the RM-KB-LCD17HD.
Chapter 4, Firmware Upgrade, explains how to upgrade the RM-KB-
LCD17HD’s firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the RM-KB-LCD17HD.

RM-KB-LCD17HD User Manual
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Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
 Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
 Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential
steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start Run means
to open the Start menu, and then select Run.
Indicates critical information.

Chapter 1. Introduction
1
Chapter 1
Introduction
Overview
The RM-KB-LCD17HD DVI Full HD LCD Console features a 17.3" HD
widescreen with integrated keyboard and touchpad in a 1U rack-mountable
sliding housing. The RM-KB-LCD17HD provides front end access to
compatibleKVMswitchesandutilizes space by closing flat and sliding into the
rack. The rail design allows the LCD monitor, keyboard and touchpad to
operate independently of each other. In addition, ports for an external USB
keyboard and mouse as well as a monitor are provided on the rear panel.
The RM-KB-LCD17HD features DVI, HDMI, and VGA ports for the KVM
switch and external console’s video connection. This added convenience
provides three video options for both the external console and KVM switch
connection. The RM-KB-LCD17HD also includes two mini stereo ports for
connecting audio speakers.
Server rooms already installed with compatible KVM switches will have the
advantage of easy LCD access, an additional KVM console, and a built-in
space saving sliding module, without having to purchase a new KVM switch.
The RM-KB-LCD17HD’s firmware is upgradable, so you can stay current
with the latest updates by downloading them from the Middle Atlantic
Productswebsite. Setup is fast and easy. Simply use the custom cables included
with your device to connect the RM-KB-LCD17HD to the console ports of
your KVM switch and you are ready to go!

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Features
Integrated KVM console with a 17.3” Widescreen DVI Full HD LCD
monitor
Supports an external console with DVI / VGA / HDMI video ports
Superior video quality – up to 1920 x 1080 @60Hz; DDC, DDC2,
DDC2B
Adjustable depth to fit within the rack
Audio support for connecting speakers
Standard 105-key keyboard; Sun keyboard emulation
Multiplatform support – Windows, Linux, Mac, and Sun
Firmware upgradeable
DDC emulation – video settings of attached computers are automatically
adjusted for optimal output to the monitor
Requirements
LCD Console
The integrated LCD monitor's maximum resolution is 1920 x 1080
@60Hz. Make sure that none of the resolution settings of the connected
computers exceed the LCD monitor's maximum resolution.
External Console
A VGA, SVGA, MultiSync, DVI, or HDMI monitor capable of displaying
the highest resolution provided by any computer in the installation
USB keyboard and mouse

Chapter 1. Introduction
3
Operating Systems
Supported operating systems are shown in the table, below.
OS Version
Windows NT and higher
Linux RedHat 9.0 and higher
SuSE 10 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 5.5 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac 9.0 and higher
DOS 6.2 and higher

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Components
Front View
1
2
3
5
6
8
7
9
10 11
41
2
13

Chapter 1. Introduction
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No. Component Description
1 Upper Handle Pull to slide the LCD module out; push to slide it in.
See Operating Precautions, page 13, for details on sliding
the console in and out
2 LCD Module After sliding the LCD module out, flip up the cover to access
the LCD display.
3 LCD Controls The buttons to control the position and picture settings of the
LCD display are located here. See page 14, for details.
4 LCD On / Off
Button Push this button to turn the LCD monitor on and off. The button lights when the LCD monitor is off.
Note: The light indicates that only the monitor is off, not the
attached KVM switch.
5 Keyboard Module Standard 105-key keyboard
6 Touchpad Standard mouse touchpad
7 USB Port The USB port is available to connect a USB peripheral
device (flash drive, CD-ROM drive, etc.) to the console, or a
USB mouse for users who prefer to use an external mouse.
8 Power LED Lights (green) to indicate that the unit is receiving power.
9 Rack Mounting
Tabs Rack mounting tabs are located at each corner of the unit.
10 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located
here.
11 Reset Switch Located to the right of the Lock LEDs. Press this recessed
switch in with a thin object to perform a system reset.
12 Firmware
Upgrade Port The firmware upgrade cable that transfers the firmware
upgrade data from the administrator’s computer plugs into
this RJ-11 connector.
13 Firmware
Upgrade Switch During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery.
See Firmware Upgrade Recovery, page 24, for details.

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Rear View
No. Component Description
1 Power Socket This is a standard 3 prong AC power socket. The power cord
from an AC source plugs in here.
2 Power Switch This is a standard rocker switch that powers the RM-KB-
LCD17HD on and off.
3 External
Console Section For flexibility and convenience, the RM-KB-LCD17HD supports an independent, external, KVM console. The
external console's USB keyboard and mouse, DVI, VGA, or
HDMI monitor, and audio cables plug in here.
4 KVM Port
Section The custom KVM cable supplied with the package for linking the RM-KB-LCD17HD to a computer or switch plugs in here.
An additional HDMI and VGA port are provided.
5 Grounding
Terminal The grounding wire (used to ground the unit) attaches here.
1234
5
HDMI HDMI

Chapter 2. Hardware Setup
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Chapter 2
Hardware Setup
Before you Begin
Rack Mounting
1. Loosen ground screw prior to mounting. When unit is fully installed,
tighten ground screw.
2. Attach the left and right mounting rails to the inside of the rack. The flange
that supports the unit will be to the inside.
a) Screw the front flanges to the rack first.
1. Important safety information regarding the placement of this device is
provided on page 25. Please review it before proceeding.
2. Make sure that power to all the devices you will be connecting up has
been turned off. You must unplug the power cords of any computers
that have the Keyboard Power On function.
Rear Attachment
Sliding Bracket
Support
Flange
Slide Bar
Rear Flange
Front Flange
LEFT
RAIL
RIGHT
RAIL

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b) Slide the bars with the rear flanges toward the rack until the flanges
make contact with the rack, then screw the rear flanges to the rack.
3. Slide the RM-KB-LCD17HD onto the support flanges. Use the screws
supplied with this package to loosely attach the front of the RM-KB-
LCD17HD to the front of the rack (only tighten the screws part way).
Phillips I head
M4L6

Chapter 2. Hardware Setup
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4. Slide the rear attachment sliding brackets along the slide bars until they
contact the rear of the RM-KB-LCD17HD, then use the screws supplied
with this package to attach the bars to the rear of the RM-KB-LCD17HD
(tighten the screws all the way).
5. Slide the RM-KB-LCD17HD open and closed a couple of times to be sure
that it is properly aligned and operating smoothly.
6. After determining that the RM-KB-LCD17HD is lined up and operating
correctly, finish by fully tightening the front attachment screws inserted in
Step 3.
Phillips head
M4x6mm

RM-KB-LCD17HD User Manual
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Connecting Up
Refer to the example installation diagram as you perform the following steps:
1. Plug the USB; then DVI, VGA, or HDMI, and audio connectors of a KVM
cable (either supplied with the unit, or purchased separately, see Operating
Systems, page 3) into the CPU port on the rear of the RM-KB-LCD17HD.
Note: The RM-KB-LCD17HD supports speakers only. It does not support
a microphone. Connect the KVM cable’s speaker jack (green) to the
RM-KB-LCD17HD’s audio port.
2. Plug the keyboard, monitor, mouse and audio connectors of the KVM
cable into their respective ports in the Console Section of a KVM switch
or computer.
3. If you are installing an external console, plug your keyboard, monitor,
mouse and speakers into their respective ports in the Console Section of
the RM-KB-LCD17HD.
Note: The RM-KB-LCD17HD supports a DVI, VGA or HDMI external
console monitor, but only one video signal (DVI-D, VGA, or
HDMI) can be displayed at a time. The DVI monitor will display a
DVI-D signal only.
4. Plug the RM-KB-LCD17HD’s power cord into the RM-KB-LCD17HD's
power socket and into a power source.
5. Power up your KVM installation.
6. Turn on the power to LCD Console.
Note: Input source must match output source.

Chapter 2. Hardware Setup
11
Installation Diagram
2
5
HDMI HDMI
3
DVI-D, VGA, or HDMI
Rear View
4
61
DVI-D
RM-KB-LCD17HD
KVM SWITCH OR
COMPUTER
NOT SUPPLIED

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