Middle Atlantic Products RM-KB-LCD17HD User manual

User Manual
RM-KB-LCD17HD
Rackmount LCD Keyboard
I-00711 Rev -

RM-KB-LCD17HD User Manual
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FCC, CE Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
CE Warning: This is a class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures.
RoHS
This product is RoHS compliant.
Telephone Support
Corporate Headquarters
Corporate Voice 973-839-1011 - Fax [phone] / International Voice +1
973-839-8821 - Fax [phone]
middleatlantic.com - [e-mail]
Middle Atlantic Canada
Voice 613-836-2501 - Fax [phone] / middleatlantic.ca -
customerservicecanad[email protected]

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User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
A typical LCD (Liquid Crystal Display) monitor has millions of pixels. A dead
pixel refers to a pixel with a defect in its ability to display the correct color
output. It most often looks like a tiny black or white spot on your screen,
although it can be any other color. Since even a tiny dust particle on one of the
pixels during the manufacturing process or a slight bump during shipping can
create a dead pixel, the ISO 13406-2 norm defines 4 classes of acceptable
screens with dead pixels--Class 1 is the best; Class 4 is the worst. Almost all
manufacturers use Class 2 to establish their warranties, which allows a certain
amount of dead pixels to exist before they will replace the screen. Since the
manufacturers consider these screens to be acceptable under ISO
specifications, we cannot be responsible for replacement or warranty of the
TFT LCD panel.

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Package Contents
Basic Package
The basic RM-KB-LCD17HD package consists of:
1 RM-KB-LCD17HD Rackmount LCD Keyboard with Standard Rack
Mount Kit
1 Custom USB DVI KVM Cable Set
1PowerCord
1 Firmware Upgrade Cable
1 User Instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the console or to any other
devices on the RM-KB-LCD17HD installation.
*Changes may have been made to the manual since it was published. Please
visit our web site to download the most up-to-date version of the manual

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Contents
FCC, CE Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
LCD Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Chapter 2.
Hardware Setup
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Connecting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Chapter 3.
Operation
Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
The Adjustment Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hotkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 4.
Firmware Upgrade
The Firmware Upgrade Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Starting the Upgrade:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

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Upgrade Succeeded:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Upgrade Failed:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Exiting Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

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About this Manual
This User Manual is provided to help you get the most from your RM-KB-
LCD17HD system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Overview
Chapter 1, Introduction, introduces you to the RM-KB-LCD17HD, its
purpose, features and benefits are presented, and its components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Operation, describes the fundamental concepts involved in
operating the RM-KB-LCD17HD.
Chapter 4, Firmware Upgrade, explains how to upgrade the RM-KB-
LCD17HD’s firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the RM-KB-LCD17HD.

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Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
 Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
 Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential
steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start Run means
to open the Start menu, and then select Run.
Indicates critical information.

Chapter 1. Introduction
1
Chapter 1
Introduction
Overview
The RM-KB-LCD17HD DVI Full HD LCD Console features a 17.3" HD
widescreen with integrated keyboard and touchpad in a 1U rack-mountable
sliding housing. The RM-KB-LCD17HD provides front end access to
compatibleKVMswitchesandutilizes space by closing flat and sliding into the
rack. The rail design allows the LCD monitor, keyboard and touchpad to
operate independently of each other. In addition, ports for an external USB
keyboard and mouse as well as a monitor are provided on the rear panel.
The RM-KB-LCD17HD features DVI, HDMI, and VGA ports for the KVM
switch and external console’s video connection. This added convenience
provides three video options for both the external console and KVM switch
connection. The RM-KB-LCD17HD also includes two mini stereo ports for
connecting audio speakers.
Server rooms already installed with compatible KVM switches will have the
advantage of easy LCD access, an additional KVM console, and a built-in
space saving sliding module, without having to purchase a new KVM switch.
The RM-KB-LCD17HD’s firmware is upgradable, so you can stay current
with the latest updates by downloading them from the Middle Atlantic
Productswebsite. Setup is fast and easy. Simply use the custom cables included
with your device to connect the RM-KB-LCD17HD to the console ports of
your KVM switch and you are ready to go!

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Features
Integrated KVM console with a 17.3” Widescreen DVI Full HD LCD
monitor
Supports an external console with DVI / VGA / HDMI video ports
Superior video quality – up to 1920 x 1080 @60Hz; DDC, DDC2,
DDC2B
Adjustable depth to fit within the rack
Audio support for connecting speakers
Standard 105-key keyboard; Sun keyboard emulation
Multiplatform support – Windows, Linux, Mac, and Sun
Firmware upgradeable
DDC emulation – video settings of attached computers are automatically
adjusted for optimal output to the monitor
Requirements
LCD Console
The integrated LCD monitor's maximum resolution is 1920 x 1080
@60Hz. Make sure that none of the resolution settings of the connected
computers exceed the LCD monitor's maximum resolution.
External Console
A VGA, SVGA, MultiSync, DVI, or HDMI monitor capable of displaying
the highest resolution provided by any computer in the installation
USB keyboard and mouse