midex mPalm500 User manual

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mPalm500 Time Clock User Manual
©2003-2020 Midex Enterprises Ltd. | All designs and specifications are subject to change without notice.
Version 1.1.2
mPalm500

Table of Contents
1. Introduction ......................................................................................................................................... 1
2. Features................................................................................................................................................ 2
3. Specifications ....................................................................................................................................... 3
4. Instructions for Use.............................................................................................................................. 4
4.1 Palm placement............................................................................................................................ 4
4.2 Finger placement ......................................................................................................................... 4
4.3 Verification Modes........................................................................................................................ 5
4.3.1 Fingerprint verification ......................................................................................................... 5
4.3.2 Palm Verification ................................................................................................................... 6
4.3.3 Badge verification........................................................................................................... 7
5. Main Menu ........................................................................................................................................... 8
6. User Management ............................................................................................................................. 10
6.1 New User..................................................................................................................................... 10
6.1.1 Enter User ID and Name...................................................................................................... 10
6.1.2 Enter User Role.................................................................................................................... 10
6.1.3 Verification Mode................................................................................................................ 10
6.1.4 Enrolling a fingerprint......................................................................................................... 11
6.1.5 Enrolling a palm .................................................................................................................. 11
6.1.6 Enrolling a Badge........................................................................................................... 11
6.1.7 Enrolling a password........................................................................................................... 12
6.2 All Users ...................................................................................................................................... 12
6.2.1 Editing a user....................................................................................................................... 12
6.2.2 Deleting a User.................................................................................................................... 13
6.3 Display Style................................................................................................................................ 13
7. User Role ............................................................................................................................................ 14
7.1 Creating a new role and its function.......................................................................................... 14
8. Communication Setting .................................................................................................................... 15
8.1 Ethernet ...................................................................................................................................... 15
8.2 Serial Comm................................................................................................................................ 16
8.3 PC Connection ............................................................................................................................ 16
8.4 ADMS..................................................................................................................................... 16
9. System................................................................................................................................................ 17
9.1 Date Time.................................................................................................................................... 17

9.2Attendance ................................................................................................................................. 17
9.3 Reset............................................................................................................................................ 18
9.4 USB Upgrade............................................................................................................................... 18
10. Personalize...................................................................................................................................... 20
10.1 User Interface.............................................................................................................................. 20
10.2 Voice............................................................................................................................................ 20
10.3 Bell Schedule .............................................................................................................................. 21
10.3.1 New Bell Schedule .............................................................................................................. 21
10.3.2 All Bell Schedule.................................................................................................................. 21
10.3.3 Options................................................................................................................................ 22
10.4 Punch State Options................................................................................................................... 22
10.5 Shortcut Key Mappings .............................................................................................................. 23
11.Data Mgt. ........................................................................................................................................ 25
11.1 Delete Data ................................................................................................................................. 25
11.2 Backup Data................................................................................................................................ 25
11.3 Restore Data................................................................................................................................ 26
12. Access Control ................................................................................................................................ 27
12.1 Time Schedule ............................................................................................................................ 27
12.2 Holidays ...................................................................................................................................... 28
12.3 Access Groups............................................................................................................................. 28
12.4 Combined Verification.......................................................................................................... 29
12.5 Anti-passback Setup.............................................................................................................. 30
12.6 Duress Option............................................................................................................................. 31
13. USB Manager .................................................................................................................................. 33
13.1 Download................................................................................................................................... 33
13.2 Upload......................................................................................................................................... 33
13.3 Download Options ..................................................................................................................... 34
14. Attendance Search ......................................................................................................................... 35
15. Print................................................................................................................................................. 36
15.1 Data Field Setup ......................................................................................................................... 36
15.2 Printer Options ........................................................................................................................... 36
16. Short Message ................................................................................................................................ 36
16.1 Creating a New Message........................................................................................................... 37
16.2 Message Options ........................................................................................................................ 38
17. Work Code ...................................................................................................................................... 39
17.1 New Work Code.......................................................................................................................... 39

17.2All Work Code ............................................................................................................................. 39
17.3 Work Code options..................................................................................................................... 40
18. Autotest .......................................................................................................................................... 41
19. System Info ..................................................................................................................................... 42
20. Appendix ........................................................................................................................................ 43

1. Introduction
mPalm500 is a multibiometric identification time& attendance and access control terminal,
which can connect with third party electric lock, door sensor, and exit button etc.
With thelatest palm/fingerprint identification algorithm and streamlined technology, it can
hold 1,000 palm templates and up to 5,000 fingerprint templates without dividing into groups.
Communicating via Wi-Fi(Optional) ,TCP/IP, and USBclient, itensures a smooth connection
and data transfer. Amazing verification speed and intuitive operation process make it popular.
Elaborately designed and finely processed, it matches your slap-up office perfectly.

2. Features
Palm, Fingerprint, RFID Ready
Elegant ergonomic design; Easy installation.
Wi-Fi(Optional), TCP/IP, and USB communication.
Professional Palm and fingerprints identification algorithm.
Optional Modules:
PoEmodule/3G module/ high (general) level access control module/battery module/printer

3. Specifications
Display 2.8-inch TFT color Display
Capacity Palm templates:600(Standard)
Fingerprint templates 3,000
ID Card Capacity 10,000(Optional)
Logs Capacity 100,000
Communication TCP/IP, USB, Wi-Fi(Optional)
Standard Functions
Automatic Status Switch, Self-Service Query,
AC module 1: Exit Button, Door Lock, Alarm,12V OUT, AUX IN;
Work Code, T9 Input, 9 Digit User ID, DST, Scheduled-bell and
SMS
Optional Functions
ID Card, Mifare Card
AC module 2: Exit Button, Door Lock, Alarm,12V OUT, AUX IN,
Door Sensor, RS485, Wiegand IN/OUT.
PoE,3G, Battery Module,ADMS
Power Supply 12V/1.5A
Verification Speed ≤1 sec
Operating Temperature 0-45 °C
Operating Humidity 20%-80%

Place your palm in the green area parallel to the
device with space between the fingers.
Place your palm in the palm multi-mode
collection area, such that the palm is placed
parallel to the device.
Make sure to keep space between your fingers.
4. Instructions for Use
4.1 Palm placement
How to correctly enroll the palm
During enrollment locate your palm at the center of the screen, and follow the voice prompts "Focus the
center of the palm inside the green box". The user needs to move forward and backward to adjust the
palm position during the palm registration.
Verification
Incorrect palm gestures
4.2 Finger placement

Recommended fingers: The index finger, middle finger or ring finger; avoid using the thumb and
little finger (because they press the collection window is usually very clumsy).
Recommended placement
4.3 Verification Modes
4.3.1 Fingerprint verification
1:N fingerprint verification mode
The device compares the current fingerprint with all users’ fingerprints in the device. Use the
proper way with one of the recommended fingers to enroll and verify. There are two responses
after verification : Successfully verified and Failed to verify .
Successfully verifiedFailed to verify
1:1 fingerprint verification mode
The device compares the current fingerprint with the fingerprint of the user whose ID is entered.
The user chooses this mode unless poor recognition. Enter User ID and press “fingerprint”, there
are two responses after verification: Successfully verified and Failed to verify.
Vertical
Off-center
Slant
Off-center

Note:
The device prompts” Invalid ID” when there is no such user.
The device prompts "Please try again" when failed to verify. After 2 attempts, if it fails
the 3rd time, it returns to the initial interface.
4.3.2 Palm Verification
Palm verification mode
The device compares the current palm with users’ palm in the device. Use the proper way to
enroll and verify.
Password verification
The device compares entered password with one user’s password whose ID is input. Enter user ID,
press “Password” and enter your password. There are two responses after verification:

Note: The device prompts "Incorrect password" when failed to verify. After 2 attempts, if it fails
after the 3rd time, it returns to the initial interface.
4.3.3 Badge verification
Swipe your registered badge surround the fingerprint sensor in standby mode:
The device “prompts” Duplicated Punch” when you swipe badge twice. The device prompts “Ou-
Ou” when the badge is unregistered.

5. Main Menu
Start the device; press [M/OK] to enter the Main Menu. Press ▼to scroll the page down.
Function Definition:
User Mgt. (User Management): Add, edit, and delete users’ information, including user ID, name,
user role, fingerprint, Palm,password, user photo and access control parameters.
User Role: Set the privilege of defined roles, that is, the privilege of operating menu.
Comm. (Communication Setting): Set the communication parameters between device and PC,
such as IPaddress, subnet mask, gateway, DNS, TCP COMM. Port and so on.
System: Set system parameters, such as date/time, attendance parameters, palm and fingerprint
parameters, reset and USB upgrade.
Personalize: Set user interface parameters, voice, bell schedules, punch state options and
shortcut key mappings.
Data Mgt. (Data Management): Delete/ Backup/ Restore data stored inthe device.
Access Control: Set access control options, schedule time/holidays/access group/combined
verification group, set anti-passback and duress options.
USB Manager: Download and upload attendance data, user data, work code, short message, etc.
With USB disk, youcan import data restored in the device into attendance software, orimport
data into other devices.
Attendance Search: It isconvenient for employees tosearch his or her attendance record
restored inthis device.
Print: To set printing information and functions (if printer is connected tothe device).
Short Message: Add/check/edit/delete public andpersonal messages. Set options.
Work Code: Add/check/edit/delete workcode. If this function isenabled, you must select oneor
enter an existence work code after verification.
Autotest: Test whether each module isavailable or not, including LCD, voice, keyboard,
fingerprint sensor, palm and clock RTC.

System Info: Check device capacity, basic information, and firmware information etc.

6. User Management
6.1 New User
Only the registered user can make verification in the device.
Start the device, enter into the Main Menu. Enter into “User Mgt.” ”New User”
6.1.1 Enter User ID and Name
Press ▼/▲to select any of the fields on the New User interface, press [M/OK]:
6.1.2 Enter User Role
Press ▼/ ▲to select “User Role” on the New User interface, press [M/OK]:
6.1.3 Verification Mode
Enter into “Newuser””Access Control role”，Press ▼/ ▲to select “Verification Mode” on the
interface, press [M/OK]:
Note:
You can input an ID, or use which is allotted
by the device.
Super Admin:
A super admin is granted rights to
operate all functions and menus in the device.
Normal User: Normal user is only allowed to punch,
query its own attendance record, check messages.
Note: You had better to enroll a super admin for
ease of management.

6.1.4 Enrolling a fingerprint
Press ▼/ ▲to select “Fingerprint” on the New User interface, press [M/OK]:
6.1.5 Enrolling a palm
Press ▼/ ▲to select “Palm” on the New User interface, press [M/OK]:
6.1.6 Enrolling a Badge
Press ▼/ ▲to select “Badge Number” on the New User interface, press [M/OK]:
There are several optional modes to set the
verification way.
1.
Press numeric key corresponding to the
fingerprint as you want, then press [M/OK].
2. Press your fingerprint on the sensor three
times upon prompting by the device.
Note: You need to re-enroll if the device says
“Please try again”.
Note: Place your palm vein inside the green
box, as the device says.

6.1.7 Enrolling a password
Press ▼/ ▲to select “Password”on the New User interface, press [M/OK]:
6.2 All Users
Start the device, enter into the Main Menu. Enter into “User Mgt.””All Users”.
6.2.1 Editing a user
All information can be modified except User ID.
Swipe your badge around the fingerprint
sensor.
Note: Please take another badge if the device
displays “Error! Badge already enrolled”. The
Badge must be IC card.
Input 1-8 digits password and press [M/OK],
then re-type the password.

6.2.2 Deleting a User
Press ▼/ ▲to select a user to edit and press [M/OK]. Enter into “Delete”:
You can choose different kinds of user data to delete.
6.3 Display Style
The default style is “Single Line”. Enter into “User Mgt.” “Display Style”:

7. User Role
Use to define roles to operate the device. You can specify the available menus to operate for a
role. There are 3 roles.
Enter into “User Role”. Press one of the three roles to edit:
A Super admin must be enrolled before a new role is defined.
7.1 Creating a new role and its function
1.
Enter name with T9 Input.
2. You can define more than one available
menu for a role. Press [M/OK] to select.

8. Communication Setting
Set communication parameters. Enter into ”Comm.”
8.1 Ethernet
Enter into “Comm.”“Ethernet”
1. Ethernet: The device can communicate with
PC each other via the parameters you set.
2. Serial Comm: The device can communicate
with PC each other via the serial port
parameters you set.
3. PC Connection: Set the password and device
ID so that you can connect the device with
software in PC.
4. Wireless Network：Turn on /off the WIFI
setting.
5. ADMS: Settings used for connecting with
ADMS server‘
6. Wiegand Setup: The device can
communicate with other device via the
parameters you set.
1. IP Address:
Modify it if necessary. It cannot be
same with PC.
2. Subnet Mask: Modify it if necessary.
3. Gateway: It is necessary to set an address if
the device and PC are in different network
segment. Modify it if necessary.
4. DNS: Set the address of your DNS server.
5. TCP COMM Port: Set the TCP communication
port.
6. DHCP: Dynamic Host Configuration Protocol,
which is used to allocate dynamic IP addresses
to clients by a server.
7. Display in Status Bar: Whether to display
network status icons in the status bar.

8.2 Serial Comm
8.3 PC Connection
To improve the security of attendance data, connection password needs to be set here. Enter into
Comm.“PC Connection”
8.4 ADMS
Settings used for connecting with ADMS server.Enter into “Comm”“Cloud Server Setting”.
1. Serial port: When serial port （RS232/RS485）
is used for communication of device and PC,
this setting need to be checked:
2. Baudrate: Used for communication with PC.
RS232 is recommended for high speed.
3. Note: There are 5 baudrate types available for
RS232: 9600, 19200, 38400, 57600 and 115200;
“9600” is not applicable to RS485. Reboot the
device to make the change active.
1. Comm Key:
Set 1-6 digits connection
password, the password must be input when
PC software is to connect device to read data.
2. Device ID: The ID is in the range of 1-254. If
RS232 or RS485 is enabled, this ID needs to be
input in the software communication interface.
1.
Enable Domain Name: When the domain
name mode is enabled, you access a website
using a domain name in the format of http://;
otherwise, you must enter an IP address for
website access.
2. Server Address: IP address of Webserver
3. Server port: Port used by Webserver
4. Enable Proxy Server: When you enable the
proxy function, set the IP address and port
number of the proxy server. This option
indicates whether to use a proxy IP address. You
may choose to enter the proxy IP address or the
server address for Internet access, whichever
you like.