
 
7 
Problems Solutions 
Power does not turn on when using battery 
power. 
The remaining battery power may be too low to run your device. Charge 
the battery. 
Screen responds slowly. Make sure that your device is not running out of battery power. If the 
problem still persists, restart your device. 
Screen freezes. Restart your device. 
Screen is hard to read. Make sure that the backlight of the display is set to a high-enough 
brightness. 
Make sure that your device and your computer are both turned on before 
trying to establish a connection. 
Make sure that the cable is securely plugged into the USB port on your 
computer and on the device. Connect the USB cable directly to your 
computer—do not run the cable through a USB hub. 
Cannot establish a connection with a 
computer. 
Restart your device before connecting the cable. Always disconnect your 
device before you restart your computer. 
 
 
 
 
 
Caring for your device 
Taking good care of your device will ensure trouble-free operation and reduce the risk of damage to your 
device. 
Keep your device away from excessive moisture and extreme temperatures. 
Avoid exposing your device to direct sunlight or strong ultraviolet light for extended periods of time. 
Do not place anything on top of your device or drop objects on your device. 
Do not drop your device or subject it to severe shock. 
Do not subject your device to sudden and severe temperature changes. This could cause moisture 
condensation inside the unit, which could damage your device. In the event of moisture condensation, 
allow the device to dry out completely before use. 
The screen surface can easily be scratched. Avoid touching it with sharp objects. Non-adhesive generic 
screen protectors designed specifically for use on portable devices with LCD panels may be used to help 
protect the screen from minor scratches. 
Never clean your device with it powered on. Use a soft, lint-free cloth to wipe the screen and the exterior 
of your device. 
Do not use paper towels to clean the screen. 
Never attempt to disassemble, repair or make any modifications to your device. Disassembly, modification 
or any attempt at repair could cause damage to your device and even bodily injury or property damage 
and will void any warranty. 
Do not store or carry flammable liquids, gases or explosive materials in the same compartment as your 
device, its parts or accessories.