Mobi Technologies MobiCam HDX Series User manual

Rev.190308-01
MobiCam HDX Series
Quick Start Guide

WHAT IS IN THE BOX
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MobiCam HDX Smart HD WiFi Pan & Tilt Camera
AC Wall Adapter
Wall Mount
Two Screws
BEFORE GETTING STARTED
Make sure you have access to your email to verify your
MobiCam Account. (You have 60 seconds to verify the
access code sent to your email). t
Mobicam Connects to a 2.4GHz wireless connection
Please verify your 2.4GHz WI-FI Network Name and
Password.o
Make sure your phone is connected to the same 2.4 GHz
Wi-Fi Network you wish to connect your MobiCam to.
Check your WiFi Connection - MobiCam WiFi Cameras
designed to utilize a 2.4GHz(2G) WiFi Frequency. During
setup please confirm your mobile device’s wifi is
connected to the 2G Wifi frequency. When the MobiCam
App reuquest your wireless network information, please
ensure that you are also entering the credentials for the
2.4Ghz connection. If unaware of how to connect to or2.4Ghz connection. If unaware of how to connect to or
make visible your 2Ghz WiFi network, your wifi router
provider can assist with steps to connect.
Make sure your phone is NOT on silent mode and that
your phone playback volume is turned up
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www.mobicam.com (866)-662-4226

DOWNLOADING “MobiCam” APP
Download the MobiCam App from both
Apple App Store or Google Play Store by
searching for “MobiCam” ( See Icon to
the left ) or scan the QR Codes below
“MobiCam BABY” APP
Download the “MobiCam BABY” App from
both Apple App Store or Google Play Store by
searching for “MobiCam BABY” ( See Icon to
the left ) or scan the QR Codes below
www.mobicam.com (866)-662-4226

PC SOFTWARE
MobiCam offers two additional PC Softwares. MobiCam
Playback software allows you to view footage stored on the
MicroSD card. MobiCam PC Software allows you to monitor
up to 16 cameras simultaneously.
MobiCam Playback Software MobiCam PC Software
Currently Only Available for Windows
“MobiCam” PET APP
Download the “MobiCam PET ”App from both
Apple App Store or Google Play Store by
searching for “MobiCam PET” ( See Icon to
the left ) or scan the QR Codes below.
www.mobicam.com (866)-662-4226

Check Your WiFi : MobiCam connects only to a 2.4GHZ WiFi
connection. Some modern routers offer both a 2G and 5G
wireless frequencey. Please ensure that you are connected to a
2.4GHz/2G WiFi connection with a download speed of at least
.20mbps
Reset MobiCam: To ensure you are starting from a clean slate
RESET your MobiCam. Located on the bottom, underneath
your MobiCam is a small white button. Push this button for
about 3 seconds, till you hear a loud “BEEP” signifying the
RESET is complete
Reinstall the Mobi App: Sometimes app downloads can be
corrupted and un-installing and re-instaling an app can be a
quick fix
Not receiving email verification code: Not receiving email verification code: Double check your
spam and junk folder. Sometimes there can be a delay when
receiving the verification code, for this reason we recommend
using a device other than your phone to view your verification
code. Keep in mind you will only have 1 minute to use your
verification code
Motion Alert Videos Not Loading: In order to view video
playback from the motion detection alert, a MicroSD cardplayback from the motion detection alert, a MicroSD card
must be inserted
MobiCam Not Responding to Soundwave: Turn your
volume up as loud as possible and have your phone speaker
facing MobiCam
MobiCam worked untill I moved its location: If MobiCam
was moved outside of your home/office, repeat the pairing
process to establish the new WiFi connectionprocess to establish the new WiFi connection
COMMON TROUBLE SHOOTING
www.mobicam.com (866)-662-4226

Open MobiCam App and
create a User Account by
clicking”Sign Up” and
following the on screen
instructions
SIGN UP
Enter your User Account
information to sign in
LOG IN
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After logging in, you will be
taken to the IP Camera
page. Tap Add Device to
begin the MobiCam pairing
process
IP CAMERA
Plug in your MobiCam. Select
your MobiCam model to
continue
CHOOSE CAMERA
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Enter/Select your 2.4 GHz
WiFi Network Name and
Password. Ensure your
phone is connected to the
same 2.4GHz Wireless
Network as your MobiCam
WIFI
Take your phone off silent
and turn your volume up.
Face your phone’s speaker
to MobiCam, when ready
click send sound wave to
pair with your MobiCam.
SOUND WAVE
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You have now succesfully
connected your MobiCam
You will see your MobiCam
listed on the IP Camera
page. Select your MobiCam
to view the live stream.
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MOBICAM
From here you can view
your MobiCam’s live stream
Two-Way Audio: Hold the
microphone icon to talk
through your MobiCam
Record/Snapshot: Tap the
red dot to record or the small
camera to take a snapshot
These will save in the app
album
Automatic Night Vision: Night
Vision will activate in the absense
of light and deactivate in the
presence of light.
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LIVE VIEWING
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Click settings under your
MobiCam, then click
Sub-Account Management
To ensure a viewer cannot be
added without your knowledge
you will be asked to enter your
password.
Click add and enter the user
account email address, click
add once again
To delete a Sub-Account simply
swipe left and click delete
SUB-ACCOUNTS
Recording On Your Phone: To
view snapshots and recorded
footage, click the profile icon
located on the bottom right
then click ALBUM to view
MicroSD Card: Once MicroSD is
inserted you can click theinserted you can click the
Playback option. Next select the
Year, Month, Day and Hour to
view the previously recorded
footage.
PLAYBACK
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