Momentum Niro 2 User manual

INSTALLATION GUIDE
Niro®2
WiFi Garage Controller and Camera

TABLE OF CONTENTS
1WHAT’S IN THE
BOX
1 WHAT’S IN THE BOX
3 DEVICE INFORMATION
6 MOMENTUM SECURE APP
8 CAMERA INSTALLATION
18 WIRELESS DOOR SENSOR INSTALLATION
20 PAIRING INSTRUCTIONS
23 FEATURES
27 TROUBLE SHOOTING

2
WHAT’S IN THE BOX
Niro®2 Screws (x2)
Wall Anchors (x2)
USB Cable Garage Door Wire Reset Pin
Drill Template Test Wire
Power Adapter
Metal Mounting
Plate
Double-Sided
Sticker
Wireless Door Sensor
2 DEVICE
INFORMATION

4 5
1
1
3
2
2
3
4
5
67
8
1. Microphone
2. Status Light Indicator
3. Camera Lens
4. LED Spotlight
5. Micro SD Card Slot/
Reset Pin Hole
1. LED Indicator Light
2. Sync Button
6. USB Power Port
7. Garage Wire Terminals
8. Speaker
3. Cover Removal Tab
DEVICE INFORMATION - Niro®2 DEVICE INFORMATION - Wireless Door Sensor

7
3MOMENTUM
SECURE APP
• Download the Momentum Secure App from the Apple App Store or
Google Play Store.
• Create a new account with your email address or login to your existing
account.
MOMENTUM SECURE APP

9
4CAMERA
INSTALLATION
IMPORTANT: Before you start please check to make sure your garage opener
model is compatible with the Niro®2. Please see below for compatibility check.
• Will work with most garage opener models after 1993.
• For a quick compatibility check, use the test wires included.
(See next page for how to use test wires).
• Visit momentumcam.com for a list of compatible models.
• Niro®2 is not compatible with garage openers with Security +2.0 or MyQ®
technology. If there is a yellow
learn button on your garage opener
please contact us at
[email protected]
for further assistance.
CAMERA INSTALLATION – Compatibility Check

1110
CAMERA INSTALLATION – Compatibility Check
CAMERA INSTALLATION – Compatibility Check
• You can do a quick compatibility check using the test wire provided. First
locate the ports with wires from your wall remote console to your garage
opener.
• Insert one end of the test wire in one port and the other end in the other port.
If the garage door opens or closes once you place both ends into the ports,
then the Niro®2 is compatible with your garage opener. If the garage door
does not open or close your garage opener may not be compatible. Contact
us at [email protected] for further assistance.
Note: If you’re still unsure which terminals to connect the wires to, please refer to
your garage opener’s instruction manual to verify
Garage Opener
Wall Remote Console
Wires From Wall
Remote Console
Test wire

1312
CAMERA INSTALLATION – Mounting Camera
• It’s recommended to have Niro®2 attached from the bottom of your garage
opener using the magnetic base. You may use the provided
sticker and metal plate to attach the device to the garage opener if the
opener does not have a metallic bottom.
• You can alternatively mount it on the wall using the drill template and hardware
provided.
Sticker
Metal
Plate
CAMERA INSTALLATION – Wiring to Garage Opener
• Unplug your garage opener power.
• Locate the terminals on the back of your garage opener. You can also locate
this by following the wires from your wall remote console or button to your
garage door opener.
Note: If you’re still unsure which terminals to connect the wires to, please refer to
your garage opener’s instruction manual to verify
Garage Opener
Wall Remote Console
Wires From Wall
Remote Console

1514
CAMERA INSTALLATION – Wiring to Garage Opener CAMERA INSTALLATION – Wiring to Garage Opener
• Connect the garage door wires provided into the same wire ports as your
garage wall remote console or button. This may require you to press down
on the tabs or loosen screws depending on your garage opener model.
Note: If you’re still unsure which terminals to connect the wires to, please refer to
your garage opener’s instruction manual to verify
• Twist the two wires together into each terminal for better connection, but
make sure the wall console wires go into their original terminals.
Note: If you’re still unsure which terminals to connect the wires to, please refer to
your garage opener’s instruction manual to verify
Wires From
Wall Remote
Console
Wires From
Wall Remote
Console
From
Garage Door Wire
(included)
Wires From Wall
Remote Console

1716
CAMERA INSTALLATION – Wiring to Niro®2 CAMERA INSTALLATION – Installation Complete
• Insert the other end of the garage door wires into the Door 1 Terminals illustrat-
ed above on the back of the Niro®2 device. You may need to use a tool to push
down on the buttons to release and insert the wires.
• Once the wires are inserted you may plug back the power for the garage opener.
Note: Both wires are neutral, so it does not matter which wire goes into which of the
two ports. However, make sure the open wire ends are not touching each other.
• Congratulations,youhavenishedinstallingyourNiro®2!Seethenextpagefor
how to install the Wireless Door Sensor.
From Garage
Door Wire
(included)

19
5 WIRELESS
DOOR SENSOR
INSTALLATION
• Next you will have to install the Wireless Door Sensor on your garage door.
• Removethelmfromthestickeronthebackofthesensor.Placeitonthe
left or right section of your garage door as illustrated above.
WIRELESS DOOR SENSOR INSTALLATION

21
PAIRING
INSTRUCTIONS
6
PAIRING INSTRUCTIONS
1. Power the Niro®2by connecting
the power adapter to a nearby
outlet.
Step 1 – Connect the Niro®2
2. Wait for the indicator light to
ash red and blue.

22
PAIRING INSTRUCTIONS (Continued)
1. Tap the + icon to add a new
device
2. Select the Niro®2 camera option.
Step 2 – Connect the Niro®2
3. Follow the on-screen app
instructions to complete the
pairing process.
FEATURES7

2524
FEATURES
Menu Add Device
Quick Access Button
Device Settings
Home History Rules Settings
Camera Preview
FEATURES (Continued)
Motion Tracking
With auto motion tracking and the
pan and tilt feature, the Niro®2 can
follow moving objects to keep it in
the center screen. You won’t have
to worry about missing something
or someone out of view.
Dashboard
Human Detection
Have the camera only alert you
based on human-shaped objects
to help avoid false alerts from
shadows, lighting, plants, and
others.

26
FEATURES (Continued)
Garage Door Closure Warning
When the Niro
®
2 is activated to close,
it will send an audible beeping sound
and flash the LED to warn others around
the door is closing. This is to ensure
everyone around is safe and to signal
the garage door is moving.
Free Cloud Storage
Every camera comes with FREE 24-hr
video history that can be played back
from the app. You can even download
the recordings directly to your mobile
device for permanent safe-keeping
TROUBLE SHOOTING8

2928
TROUBLESHOOTING
LED Color
LED Color
Solid Red
Solid Red
Camera is booting
Sensor is booting
Disconnected from WiFi
Low Battery
Camera is in pairing mode
Sensor is in pairing mode
Live stream/recording in
progress
Sensor is paired
Blinking Red
Double Blinking Red
Blinking Red and Blue
Blinking Red and Blue
Solid Blue
Solid Blue
Description
Description
TROUBLESHOOTING (Continued)
Common Issues
If your camera is having app, streaming, or connection issues, try these steps to
correct the issue.
Force close the app
If you’re experience issues with the app, many times it can be resolved by restarting
the app. Completely close the app on your mobile device then open the app again.
Power cycle the camera
Unplug the camera, wait 10 seconds, then plug it back in.
Reset the camera
1. To reset the camera, press and hold the reset using the reset pin included on the
top of the camera for 10 seconds. During the reset sequence, the LED indicator
lightonthefrontofthecamerawillrstdisplaysolidred,thenblinkingblue.
2. Once the LED indicator light is blinking red and blue, you will need to pair the
camera again.

3130
TROUBLESHOOTING (Continued)
Frequently Asked Questions
Why is my Niro®2 Garage Door Camera not pairing?
There could be several reasons. Here are some options for resolution for the problem:
1. You should see the camera’s indicator blinking red and blue before pairing.
If there is a different color sequence showing, press and hold the reset using the
pin included for 10 seconds on the top of the camera to reset it.
2. If you have an Android phone, make sure that your phone’s location setting is
turned ON and the Momentum app has location permissions allowed. (Momen-
tum does not track location of our users, but this is an Android system
requirement for pairing that cannot be bypassed.)
3. Check that you are in an area with a strong Wi-Fi signal. Make sure your mobile
device is on the Wi-Fi network you wish your camera to be connected to.
4. Try force closing the app, then open back and try re-pairing.
5. Make sure your mobile device is compatible. (iOS 10.0+ / Android 7.0+)
TROUBLESHOOTING (Continued)
Why doesn’t the app control open/close my garage door?
There could be a few reasons why the app is not opening/closing the garage door.
1. The most common reason is that the garage opener is not compatible with the
Niro®2 device. See our compatibility list on our website. If your garage opener
uses MyQ™, Security+ 2.0, or has a yellow learn button, the Niro®2 device will
NOT be able to control your garage door.
2. Is the Niro®2 device making a clicking noise when you trigger the garage door
from the app?
If no, it could be due to a weak network signal or the device itself is defective.
If yes, then it could be the wiring is loose either on the back of the Niro device or on
the garage opener terminal connections.
Why is the video stream so slow?
This may be caused by a slow connection from the camera. You can also try
improving the video speed by lowering the video resolution from the camera
settings.

3332
Why can’t I nd this device on the pairing list?
Make sure that you’ve downloaded the correct Momentum Secure app from the
app store.
Do I need a microSD card to record videos?
A microSD card is not necessary as every camera comes with free cloud storage
that allows you to save recorded activity for 24 hours.
How many doors can the Niro®2 Control?
You can control up to 2 garage doors with a single Niro®2 device. You can also
pair another wireless door sensor to the second door. (Second door sensor is
sold separately)
Why does the stream keep failing to load?
There could be several reasons, but most commonly it may be due to poor internet
connection from the mobile device you’re using to stream the camera. Make sure
you have a strong internet connection while attempting to stream.
After Installing the Niro®2, will my existing wall buttons and remote control still work?
Yes, the Niro®2 will not affect any existing items.
TROUBLESHOOTING (Continued) TROUBLESHOOTING (Continued)
Why LED indicator on the wireless door sensor is double blinking red?
It indicates the battery is low and battery replacement is needed.
How to replace the wireless door sensor battery?
1. Press the tabs on both sides of the top cover and lift as illustrated.
2. Replace the CR2450 battery in the battery holder. Once it is secured snap back
the top cover to the base cover.
CR2450
Battery
Press & Lift
Press & Lift
Top
Cover
Battery
Holder

3534
For further assistance, please see our help page at https://support.momentumcam.
com.
Disclaimers
Mobile device OS compatibility is subject to change as new versions are released. It
is recommended to stay up-to-date with the latest OS versions to ensure the app will
stay compatible.
App screens and functions may change overtime as we continue to improve our soft-
ware. Please refer to our website for the latest guides available.
FCC Compliance
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Toensurecontinuedcompliance,anychangesormodicationsnotexpressly
approved by any party. Responsible for compliance could void the user’s authority to
operate the equipment. (Example - use only shielded interface cables when
connecting to computer or peripheral devices.)
This equipment complies with Part 15 of FCC Rules. Operation is subject to the
following 2 conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
FCC Radiation Exposure Statement:
The equipment complies with FCC Radiation exposure limits set forth for uncontrolled
environment. This equipment should be installed and operated with minimum
distances of 20cm between the radiator and your body.

3736
The Company hereby warrants to the original retail purchaser of this product that
should this product or any part thereof, under normal use and conditions, be proven
defective in material or workmanship within one year parts and 90 days labor from
the date of original purchase, such defect(s) will be repaired or replaced with recon-
ditioned product (at the Company’s option) for parts and repair labor. This limited
Warranty is the purchaser’s exclusive remedy for any such defect(s).
To obtain repairs or replacement within the terms of this warranty, please visit www.
momentumcam.com or contact us at
1.888.818.0436
Open Mon-Fri 8am-5pm.
Apollo Tech USA Inc.
8608 Utica Ave #220
Rancho Cucamonga, CA 91730
Proof of warranty coverage (i.e. - dated bill of sale) is required.
This Warranty does not apply to any product or part thereof which, in the opinion of
the Company, has suffered or been damaged through alteration, improper installation,
mishandling, misuse, neglect, accident, or by removal or defacement of the factory bar
codelabel(s).TheopinionoftheCompanywithrespecttothismattershallbenal.
ONE YEAR LIMITED WARRANTY
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO
THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE
COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR
THE PRODUCT.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES OR LIABILITIES.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT-
ABILITY, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. ANY
ACTION FOR BREACH OF ANY WARRANTY HEREUNDER, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY, MUST BE BROUGHT WITHIN A PERIOD OF
30 MONTHS FROM THE DATE OF ORIGINAL PURCHASE. IN NO CASE SHALL THE
COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR
BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED WHATSOEVER.
No person or representative is authorized to assume for the Company any liability oth-
er than expressed herein in connection with the sale of this product. Some jurisdiction
do not allow limitations on how long an implied warranty lasts or the exclusion or lim-
itation of incidental or consequential damages so the above limitations or exclusions
maynotapplytoyou.ThisWarrantygivesyouspeciclegalrightsandyoumayalso
have other rights, which vary from jurisdiction to jurisdiction.