Monogram ZDIC150 User manual

Owner's
Manual
Automatic
Ice Haker
ZDIC150
ZDIS150
monogrom.com

Consumer Information
Ice maker
Contents Careand Cleaning......................... 10-12
Consumer Services............................ lS
Controls and Features........................ 7,8
Important Phone Numbers .................... 15
Modeland Serial Numbers...................... 2
Operating Instructions .......................... 9
Problem Solver ............................ 13, 14
Product Registration............................ 2
RepairService.................................. 2
Important Safety Instructions ................. 3-5
Warranty .............................. BackCover
Before
using your
ice maker
Readthis manual carefully. It is intended to help
you operate and maintain your new ice maker
properly.
Keep it handy for answers to your questions.
If you don't understand something or need more
help, there is a list of toll-free consumer service
numbers included in the back section of this
manual.
OR
Visit our Website at: monogrom.com
write
down the
model
& serial
numbers
You'll find them on a label on the right wall of the
ice storage bin.
These numbers are also on the Consumer
Product Ownership Registration Card packed
separately with your ice maker.
Pleose write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your ice maker.
If you
received a
damaged ice
maker
Immediately contact the dealer (or builder) that
sold you the ice maker.
If you
need
service
To obtain service, see the Consumer Services
page in the back of this manual.
We're proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, follow these steps.
FIRST,contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT,contact us at GEAppliances.com or call
800.GE.CARES.

IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Before it is used, the ice maker must be properly
installed and located as described in this manual.
AWA RNING: Toreducetheriskofdeath,
fire, electrical shock or injury when using your ice
maker, follow basic precautions including the
following:
• Never allow children to operate, play with or crawl
inside the ice maker.
• Never clean ice maker parts with flammable fluids.
The fumes can create a fire hazard or explosion.
• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance. The fumes can create a fire
hazard or explosion.
Be sure your ice maker is properly installed and
grounded by a qualified technician in accordance
with the installation instructions.
Do not attempt to repair or replace any part
of your ice maker unless it is specifically
recommended in this manual. All other servicing
should be referred to a qualified technician.
• Unplug the ice maker or disconnect power before
cleaning, servicing or changing the light bulb.
Failure to do so can result in death or electrical
shock.
• It isyour responsibility to be sure your ice maker:
- has been installed where it is protected from the
elements.
- is located so that the front is not blocked to restrict
incoming or discharge air flow.
- isconnected only to the proper kind of outlet, with
the correct electric supply and grounding. A 1!5 volt,
60 Hz., 15 amp fused electrical supply is required.
NOTE:Time delay fuse or circuit breaker is
recommended.
- is not used by anyone unable to operate it properly.
- isused only to do what ice makers are designed to do.
- is properly maintained.
IMPORTANTESINSTRUCTIONSDESE CURITE
LIRE ET CONSERVER CESINSTRUCTIONS
Avant son utilisation, la machine 6 gla_onsdolt @trebien
install_e et situ@eselon la description dans cemanuel.
AVERTISSEMENT : Pour r_duire
les risques d'incendie, de choc _lectrique ou
de blessure Iors de I'utilisation de la machine a
glaqons, suivre les pr6cautions fondamentales,
y compris les suivantes :
• Nejamais laisser les enfants utiliser, employer
commejouet ou p_n_trer dans la machine a
gla_ons.
• Nejamais nettoyer les pi_ces de la machine
a gla_;ons avec des fluides inflammables. Les
_manations peuvent crier un risque d'incendie ou
d'explosion.
• Ne pas entreposer ni utiliser de I'essence ou
d'autres vapeurs et liquides inflammables dans
le voisinage de cat appareil m_nager ou de tout
autre appareil. Les6manations peuvent crier un
risque d'incendie ou d'explosion.
• S'assurer que la machine 6 gla_ons est bien
install_e et reli_e 6 la terre par un technicien
qualifi_, et conform_ment aux instructions
d'installation.
• Ne pas essayer de r6parer ou de remplacer une
piece de votre machine 6 glaqons 6 mains de
recommandations sp_cifiques dans ce manuel.
Tout autre besoin de service doit @tresoumis 6 un
technicien qualifi&
D_brancher la machine 8 gla(;ons ou d_connecter
le courant 61ectrique avant de la nettoyer, de
I'entretenir ou de changer Vampoule d'_clairage.
L'omission d'observer ces precautions peat causer
un d_c@sou un choc _lectrique.
Vous avez la responsabilit_ de vous assurer qua la
machine a gla_ons :
- a _t6 install6e oQ elle est prot6g6e contre les
intemp6ries.
- est situ6e de sorte que le devant n'est pas obstru6e
pour restreindre I'arriv6e ou la sortie du courant
d'air.
- est connect6e seulement au type appropri_ de
prise de courant avec une alimentation 61ectrique
correcte et une liaison 6 la terre. Une alimentation
61ectrique de 115 V,60 Hz,et fusible de 15 A est
requise.
RENARQUE: Lesfusibles temporis6s ou
disjoncteurs de circuit sont recommand6s.
- n'est pas utilis_e par quiconque ne peat faire
fonctionner I'appareil d'une mani_re appropri6e.
- est utilis6e seulement pour accomplir ce que les
machines 6 glaqons sont destinies 6 fournir.
- est soumise 6 un entretien appropri&

IMPORTANT SAFETY INSTRUCTIONS
AWARNING! Failure to follow these instructions can result in death, fire, or electrical shock.
AA VER'T_SSE_V_ENT I Lenon-respect deces instructions peut causer la mort, un incendieou
un choc 61ectrique.
HOW TOCONNECT ELECTRICITY
Do not, under any circumstances, cut or
remove the third (ground) prong from the
power cord. For personal safety, this appliance
must be properly grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet
to minimize the possibility of electric shock
hazard from this appliance.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a
properly grounded 3-prong wall outlet.
The ice maker should always be plugged into
its own individual electrical outlet which has a
voltage rating that matches the rating plate.
This provides the best performance and also
prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.
Never unplug your ice maker by pulling on the
power cord. Always grip plug firmly and pull
straight out from the outlet.
Repair or replace immediately all power cords
that have become frayed or otherwise damaged.
Do not use a cord that shows cracks or abrasion
damage along its length or at either end.
When moving the ice maker, be careful not to
roll over or damage the power cord.
RACCORDEIVlENT ELECTRIQUE
Necoupez ni retirez en aucun cos la troisi_me
broche (mise (_k] terre) de k] fiche du cordon
d'alimentation. Pour votre S_curit_, cet eppereil
doit 6tre correctement mis 6la terre.
Le cordon d'alimentation de cet appareil est
muni d'une fiche 5 3 broches (mise 5 la terre)
qui se branche dans une prise mural ordinaire
5 3 alv6oles (mise 5 la terre) pour r6duire au
minimum les risques du chocs 61ectriques.
Faites examiner la prise de courant et le circuit
par un 61ectricien qualifi6 pour vous assurer que
la prise est correctement mise 5 la terre.
Sila prisemurale est du type standard 6 2 al%oles,
il vous incombe de la faire remplacer par une prise
5 3 alv6olescorrectement mise 5 la terre.
La machine 5 glaqons doit toujours _tre branch6
duns sa propre prise de courant, dont la tension
nominale est identique 5 celle indiqu6e sur la
plaque signal@ique.
Cette pr6caution est recommand6e pour
garantir un rendement optimum et 6viter
une surcharge des circuits 61ectriques de
la r6sidence, ce qui pourrait cr6er un risque
d'incendie par surschauffe des ills.
Ne d6branchezjamais la machine 6 glaqons
en tirant le cordon d'alimentation. Saisissez
fermement la fiche du cordon et tirez droit
pour la retirer de la prise.
R@parezou remplacez imm6diatement tout
cordon effiloch_ ou endommag& N'utilisez pas
un cordon fendill6 ou pr6sentant des signes
d'usure.
Lorsque vous d_placez votre machine 6 glaqons
du mur, faites attention de ne pas la faire fouler
sur le cordon d'alimentation afin de ne pas
I'endommager.
EXTENSION CORDS
Donot use an extension cord with this appliance.
RALLONGES
N'utilisez pas de rallonge avec cet appareil.
4

IMPORTANT SAFETY INSTRUCTIONS
ADANGER: RISK OF CHILD ENTRAPMENT
Child entrapment and suffocation are not
problems of the past. Junked or abandoned
refrigeration products are still dangerous.., even
if they will sit for "just (]few days." If you are
getting rid of your old appliance, please follow
these instructions to help prevent accidents.
Before You Throw Away Your Old
Refrigeration Product:
. Take off the doors.
. Leave the shelves in place so that children
may not easily climb inside.
ADANGER! RISQUESPOUR LESENFANTS
Lesenf(]nts pris (]u pi6ge ou morts d'(]sphyxie
sont toujours d'(]ctu(]lit6. Les (]pp(]reils de
r6frig6r(]tion (]b(]ndon6s sont toujours (]ussi
d(]ngereux, m6me si on n'(]ttend que "quelque
jours" pour s'en d6baar(]sser.Si vous ne g(]rdez
p(]s votre (]ncien (]pp(]reil, veuillez suivre les
directives ci-dessous (]fin de pr6venir les
accidents.
Avaantde vous d6b(]r(]sser de votre vieux
(]pp(]reil de r6frig6r(]tion •
. D6montez les portes.
. Laissezles cl(]yettes en place (]fin d'emp6cher
les enf(]nts de grimper 6 I'int6rieur.
REFRIGERANTS
All refrigeration products contain refrigerants,
which under federal law must be removed
prior to product disposal. If you are getting rid
of an old refrigeration product, check with the
company handling the disposal (]bout what
to do.
REFRIGERANTS
Tousles (]pp(]reils de r6frig6r(]tion contiennent
des r6frig6r(]nts qui, conform6ment (]ux
lois f6d6r(]les, doivent _tre enlev6s (]v(]nt
toute 61imin(]tion de I'(]pp(]reil. Sivous vous
d_b(]rr(]ssez de vieux (]pp(]reils de r6frig_r(]tion,
v6rifiez, (]upr_s de I(] soci_t6 qui s'occupe de
leur 61imin(]tion, ce que vous devez f(]ire.

Controls and Features
Ice maker
Remove
packaging IMPORTANT:Do not remove any permanent
instruction labels inside your ice maker or the
Tech Sheet that is fastened behind the lower
access panel.
o Remove tape and any labels from your
ice maker before using (except the model and
serial number label).
To remove any remaining tape or glue, rub
the area briskly with your thumb. Tape or glue
residue can also be easily removed by rubbing
a small amount of liquid dish soap over the
adhesive with your fingers. Wipe with warm
water and dry.
Do not use sharp instruments, rubbing alcohol,
flammable fluids or abrasive cleaners to
remove tape or glue. These products can
damage the surface of your ice maker. For
more information, see Important Safety
Instructions.
Clean before After you remove all of the packaging materials, See the cleaning instructions in Care and
using clean the inside of your ice maker before using it. Cleaning.
Set controls ON/OFF
PressON/OFF to start ice production or stop ice
maker operation. When the ice maker is in ON
mode, ice production is in progress and the ON/
OFFLEDlight will be on. When ice maker is in OFF
mode and ice maker operations are turned off,
the ON/OFF LEDwill remain off.
When ice production isturned on, the ice maker
will automatically enter Quick Ice Mode for the
first 2/4hours.
NOTE:Allow 24 hours to produce the first batch
of ice after installing ice maker. Discard the first
two batches produced after installation.
NOTE:Power to the ice maker is not shut off
when the ice maker is in OFF mode.
To stop ice maker operation, press ON/OFF.
Monogram.°
QUICK ICEMODE
PressQUICKICEto start or stop more rapid ice
production. Select the QUICKICEfeature when
you have an upcoming need for a large amount
of ice and the bin is low or empty. Quick Ice
Mode will produce a greater quantity of ice in a
24-hour period.
The QUICKICEindicator light is illuminated when
the ice maker is in Quick Ice Mode.
Pressing QUICKICEto turn Quick Ice Mode off will
not stop ice production.
CLEAN
It is recommended that you clean the ice maker
if the CLEANINGNEEDEDlight is illuminated, if 6
months have elapsed since the last cleaning, or
if ice production decreases significantly. To clean
your ice maker, see Care and Cleaning -- Cleaning
Cycle.
CLEANING DONE
CLEANING NEEDED
REPLACE
FILTER
ADD CLEANER
ON/OFF CLEAN
TURN UNITOFF BEFORE CLEANING
SEE USEAND CARE HANUAL
OUICK ICE

Controls and Features
Ice maker
Contro/
messages REPLACE FILTER will illuminate when the
control system recommends installing a new
filter or when the control system senses that a
filter is not inserted in the ice maker. See Care
and Cleaning - Ice Maker System.
CLEANING NEEDED will illuminate when the
control system recommends a CLEAN cycle. See
Care and Cleaning - Ice Maker System.
ADD CLEANER will illuminate when a CLEAN
cycle has been initiated but no cleaning
solution is in the reservoir. See Care end
Cleaning -- Cleaning Cycle.
CLEANING DONE will illuminate when the
CLEAN cycle is complete.
If the ON/OFF LED is fleshing, see The Problem
Solver.
The Door Ajar Alarm feature will sound an
alarm when the ice maker door has been open
for S minutes. The alarm will repeat every 2
minutes. Close the door to turn off the alarm
and reset the feature.
@Monogram:
CLEANING DONE
CLEANING NEEDED
ADD CLEANER
REPLACE
FILTER
ON/OFF CLEAN
TURN UNIT OFF BEFORE CLEANING
SEEUSE AND CARE MANUAL
QUICK ICE
J
Features of your
ice maker
Control panel
Cutter grid cover
Water reservoir
Ice retainer baffle
Condenser (I
lower access panel)
Lower access panel
!Model
& serial
numbers
Ice level
sensor
Magnetic
door catch
Ice scoop 7

Operating Instructions
Ice maker
How your
ice maker
works
When you first start your ice maker, the water
will flow through the filter and fill the reservoir.
The system will rinse itself before starting to
make ice. The rinsing process takes about five
minutes.
Under normal operating conditions, the ice
maker will cycle on and off as needed.
The ice level sensor located in the ice storage
bin will monitor the ice levels.
IMPORTANT
Ifthe water supplyto the icemaker isturned off,
be sureto set the icemaker controlto
OFF. Drainthe water reservoirand leave
the icemaker door open to allowittodry
completely.
Making Ice
1.Water is constantly circulated over a
freezingplate.As the water freezesintoice,
the mineralsinthe water are rejected.This
produces a clearsheet of icewith a low
mineralcontent.
2. When the desired thickness is reached, the
ice sheet is released and slides onto a cutter
grid. The grid divides the sheet into individual
cubes.
3. The water containing the rejected minerals
is drained after each freezing cycle.
4. Fresh water enters the machine and is filtered
for the next ice making cycle.
5. Cubes fall into the storage bin. When the bin
isfull, the ice maker shuts off automatically
and restarts when more ice is needed. The
ice bin is not refrigerated and some melting
will occur. The amount of melting varies with
room temperature.
NOTE:As the room and water temperatures
vary, so will the amount of ice produced and
stored. This means that higher operating
temperatures result in reduced ice production.

Careand Cleaning
Ice maker
Ice maker
system care CLEANING NEEDEDwill illuminate when the
electronic control senses that the need for
cleaning is approaching. At this time you need to
purchase Nickel Safe Ice Machine Cleaner by Nu
Culgon, available at most appliance repair shops
or through GEParts and Accessories. Order
part number WX08X42870. Inthe U.S.A.,call
!.800.626.2002. or visit GEAppliancePurts.com.
InCanada call 1.800.56!.3344. The ice maker
must be cleaned, otherwise ice production may
decrease significantly or stop.
REPLACEFILTERwill illuminate when the
electronic control sensesthat the filter needs to
be replaced. At this time you need to purchase a
replacement filter, part number IIVlWF,through GE
parts at www.gewaterfilters.com or in the UScall
1.800.626.2002.
Product designed and tested for use with
genuine GEwater filters. Non-GEfilters are not
covered under product warranty.
Exterior
surfaces Keep the outside clean. Wipe with a clean cloth
lightly dampened with mild liquid dish detergent.
Dry with a clean, soft cloth. Do not wipe the ice
maker with a soiled dish cloth or wet towel. These
may leave a residue that can damage the finish.
Do not use scouring pads, powdered cleaners,
bleach or cleaners containing bleach because
these products can scratch and damage the
finish.
Stainless steel--Regularly clean and polish the
stainless steel door panels and handles (on
some models) with a commercially available
stainless steel cleaner such as Stainless Steel
MagicTMto preserve and protect the fine finish.
Order part number WX10X15. In the U.S.A.call
1.800.626.2002 or visit GEApplianceParts.com. In
Canada call 1.800.561.3344.
Do not use appliance wax or polish on the
stainless steel
Interior
components AWARNING: Disconnectelectrical
power to the ice maker before cleaning. Failure
to do so can result in death, fie, or electrical
shock.
IkAVERTISSEMENT !
D6branchez I'alimentation _lectrique @la
machine a gla_ons avant le nettoyage.
L'omission de prendre cette pr6caution peut
entra_ner la mort, I'incendie ou lechoc 61ectrique.
1.Open the storage bin door and remove any ice
that is in the bin.
2. Pull out on the bottom of the cutter grid cover
until the snaps release to remove.
3. Remove ice scoop and ice scoop holder.
Remove the two screws using a 1/4" ratchet.
NOTE:Do not remove hoses. Do not wash plastic
parts in dishwasher. They cannot withstand
temperatures above !45% (63°0.
4. With mild soap and warm water wash the
storage bin, ice scoop and holder, cutter
grid cover, door gasket, and secured interior
components (cutter grid, exterior of hoses, and
water reservoir). Rinsewith clean water.
5. Clean the same parts again with a solution of
! tbsp. (15 ml) of household bleach in 1 gal. (3.8
L)warm water. Rinsethoroughly with clean
wate r.
.
7.
8.
Gently wipe the control panel with a soft, clean
dishcloth using warm water and a mild liquid
dish detergent.
Replace ice scoop holder.
Replace the cutter grid cover by aligning top
tabs and pushing to snap into place.
9. Plug in ice maker or reconnect power.
NOTE:The air cooled condenser needs to be
cleaned regularly for efficient ice production and
energy conservation. See Care and Cleaning -
Condenser section.

Cleaning
cycle For best performance, perform a cleaning cycle
every six months. Nickel Safe Ice Machine Cleaner
by Nu Calgon is available at appliance repair
shops, or through GEParts and Accessories. Order
part number WX08X82870. In the U.S.A.,call
1.800.626.2002 or visit GEApplianceParts.com. In
Canada, call 1.800.561.3344. To clean ice maker
system, follow these instructions.
1. Turn ice production off. Remove all ice from
storage bin.
2.To improve accessibility, remove cutter grid
cover by pulling bottom of cover down and
then forward.
3. Unscrew the drain cap from the bottom of the
water reservoir. Drain all water in reservoir.
Cutter/
grid -\
cover
Water
reservoir
,/Drain \
cap
/
4. Replace the drain cap securely.
NOTE:If the cap is not securely tightened, water
can leak, causing thin ice or no ice.
5. Pour the entire 16 oz. bottle of Nickel Safe Ice
Machine Cleaner into water reservoir. Follow all
safety precautions on the bottle. Fillthe bottle
twice with tap water and pour it intothe water
Care and Cleaning
Ice maker
.
.
reservoir.
Replace the cutter grid cover. Insert the top
tabs first, and then push toward cutter grid to
snap into place.
Touch the CLEAN button. The CLEAN LEDwill
illuminate and the cleaning cycle will begin. If
Invalid Tone plays, press the ON/OFF button
to turn the ice maker off and try again. If "ADD
CLEANING DONE
CLEANING NEEDED
ADDCLEANER
CLEAN
TURN UNIT OFF BEFORE CLEANING
SEE USEAND CARE MANUAL
CLEANER"illuminates, see previous steps.
8. When the cycle is complete the CLEAN LEDwill
turn off, the Cycle Complete tone will sound,
and the "CLEANINGDONE"text will illuminate.
9. After the cleaning cycle is complete, remove the
drain cap from the water reservoir to see if any
of the green cleaning solution is left in the water
reservoir. If cleaning solution drains from the
water reservoir, you should run the clean cycle
again adding only tap water to the reservoir.
Be sure to replace the drain cap before running
the cycle again.
NOTE:Severescale buildup may require repeated
cleaning with a fresh quantity ofcleaning solution.
lO.Press the ON/OFF button to resume ice
production. Discard the first batch of ice.
NOTE:To stop the cleaning cycle prematurely,
press ON/OFF.The CLEAN LEDwill turn off and
you will hear the Power Off tone. If power is lost
before cycle iscomplete, cleaning will continue
when the ice maker powers on.
10

Care and Cleaning
Ice maker
Condenser AWA RNING: Disconnectelectrical
power to the ice maker before cleaning.
Failure to do so can result in death, fie, or
electrical shock.
AAVERTISSEMENT !
D6branchez I'alimentation _lectrique 6 la
machine 6 glaqons avant le nettoyage.
L'omission de prendre cette pr6caution
peut entraTner la mort, I'incendie ou le choc
61ectrique.
Forbest performance, brush or vacuum lint and
dirt from the condenser at least once a year.
A dirty or clogged condenser:
o Usesmore energy.
Prevents proper airflow.
Reduces ice making capacity.
Causes higher than recommended operating
temperatures which may lead to component
failure.
1. Unplug the ice maker or disconnect power.
2. Remove the 2 screws in the lower access
panel and the 2 screws from the base grille
area of the front panel support.
3. Pull the bottom forward and then pull down to
remove the lower access panel.
8. Remove dirt and lint from the condenser
fins and the unit compartment with a brush
attachment attached to a vacuum cleaner.
5. Replace the lower access panel using the 4
screws.
6. Plug in the ice maker or reconnect power.
1!

Care and Cleaning
Ice maker
Filter
replacement
Product designed and tested for usewith
genuine GEwater filters. Non-GEfilters are not
covered under product warranty. Order part
number IlVlWF.In the U.S.A.call 1.800.626.2002
or visit GEApplianceParts.com. InCanada call
1.800.561.3344.
1.Locate the water filter on the right-hand side of
the ice maker controls.
2.Remove the filter by rotating counterclockwise
from the lock to unlock position.
Water filter Locked
3.Remove the cover from the new water filter. Be
sure the O-rings are still in place after the cover
is removed.
f
/
/
Cover
o-Mgs ......
Alig
Alignment
4.Align the pin on the side of the filter with the
cutout channel in the filter housing and insert
filter.
Alignment Pin
5.Turn filter clockwise until it locks into the
housing. Ensurethe alignment arrow on the
filter head is aligned with the locked symbol on
the control box housing.
NOTE:If the filter is not correctly locked into
place, the ice maker will not produce ice.
Vacation
and moving
To shut down the ice maker:
!. Unplug the ice maker or disconnect power.
2. Remove all ice from the storage bin.
3. Shut off the water supply. If the ambient
temperature of the room will drop below 32°F
(0°C),water must be removed from the drain
line.
For ice makers with a drain pump installed:
1. Plug in ice maker or reconnect power.
2. Turn ice production off and remove all
remaining ice from ice bin.
3. Pour 1 gallon. (3.78541 L)of water into the ice
bin near the drain and let the ice maker stand
for approximately 5 minutes. This will allow
the water in the bin to drain into the drain
pump so the pump will remove the remaining
water from the ice bin and drain the pump.
4. Unplug ice maker or disconnect power.
Before using again, clean the ice maker and
storage bin. Plug in the ice maker or reconnect
power and turn on the water supply tar resume
ice making operation.
Reverse
Osmosis
system
IMPORTANT:The performance of the ice maker
may be affected when connected to a Reverse
Osmosis system. An ROsystem may also reduce
water pressure and affect the fill cycle, which is
dependent on time and flow. The reduced water
pressure may cause the reservoir not to fill and
flush properly during the ice making cycle.
The pressure of the water supply coming out
of a reverse osmosis system going to the water
inlet valve of the ice maker needs to be between
30 and 120 psi.
If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of 40 psi.The reverse osmosis
system must provide 1 gal. of water per hour
to the ice maker for proper ice maker operation.
Do not use copper tubing when the ice maker is
connected to e Reverse Osmosis water system.
12

The Problem Solver
Ice maker
Normal
sounds Your new ice maker may make sounds that
are not familiar to you. Most of the sounds are
normal. Hard surfaces such as floors, walls and
cabinets can make the sounds seem louder than
they actually are. The following describes the
kinds of sounds that might be new to you and
what may be making them.
• You will hear a buzzing sound when the water
valve opens to fill the water pan for each
cycle.
• Rattling noises may come from the flow of the
refrigerant or the water line. Items stored on
top of the ice maker can also make noises.
• The high-efficiency compressor may make a
pulsating or high pitched sound.
• Water running over the evaporator plate may
make a splashing sound.
• Water running from the evaporator plate to
the water pan may make a splashing sound.
OAs each cycle ends, you may hear a gurgling
sound due to the refrigerant flowing in your
ice maker.
• You may hear air being forced over the
condenser by the condenser fan.
• During the harvest cycle, you may hear a
"thud" when the ice sheet slides from the
evaporator onto the cutter grid.
• When you first start the ice maker, you may
hear water running continuously. The ice
maker is programmed to run a rinse cycle
before it begins to make ice.
• If the ice maker is connected to a water supply
pressure in excess of 60 psi, you may hear
a loud sound during water filling associated
with the flow of water through the inlet valve.
Call a licensed, qualified plumber to determine
the best method to reduce the supply water
pressure (50 psi is recommended).
Questions?
Use this
problem
solver!
Problem Possible Cause
ON/OFF LEDis
flashing
Ice maker will not
turn on
This signifies an ice level sensor error.
Unplug ice maker and remove the cutter grid cover (seeCare and Cleaning -
Interior Components). Make sure the white wiring connector going up to the
control housing on the right side isconnected securely.
Check that it is plugged into a grounded 3 prong outlet.
Besure that the control isturned on. See"Using the Controls."
Replace the fuse or reset the circuit breaker.
NOTE:If problems continue, contact an electrician.
Room temperature must be above 55% (13°C).Otherwise, bin thermostat
may sense cold room temperature and shut off even though the bin is not
full of ice. The ice maker may not restart once it does shut off.
If there was a large amount of water added to the ice maker, wait a few
minutes for the drain pump to clear. If there is still water in the bin, check to
see whether the drain hose iskinked.
For models with drain pumps, check that the drain hose is not damaged, or
kinked or pinched between cabinet and ice maker. Use only GEapproved
drain pump kit, Part ZPK2.
13

The Problem Solver
Ice maker
Questions?
Use this
problem
solver!
14
Problem
Ice maker seems noisy
Ice maker runs but
produces no ice
Ice maker runs but
produces very little ice
Off taste, odor or gray
color in the ice
Thin, soft or clumps of
ice
Water not entering
drain properly
Possible Cause
Is the water in the water pan overflowing? This is normal. This overflow
helps to purge minerals that were removed from the water during the ice
making process.
Is there a "whooshing" sound? Check the following things:
[] Make sure that the water supply is hooked up and turned on.
[] Make sure that the drain cap is tight and the water drain pan pump is
securely attached to the water pan.
Is there ice between the evaporator plate and the cutting grid? Check
that the ice maker is level. See "Leveling." If the ice maker is level, and the
problem persists, run a cleaning cycle. See "Cleaning."
If the ice maker isconnected to a water supply pressure in excess of 60
psi, you may hear a loud sound during water filling associated with the
flow of water through the inlet valve. Call a licensed, qualified plumber to
determine the best method to reduce the supply water pressure (50 psi is
recommended).
Make sure the control isturned on.
Make sure the water supply is properly connected and turned on.
If the drain cup is loose, water will empty from the water pan, and you will
have either thin ice or no ice.Tighten the drain cap.
Clean the drain tube.
Besure that there are no kinks in the drain line.
Isthe "QUICKICE"feature turned on?This feature increases the ice
production rate to provide you with more ice in the same amount of time.
See Control Settings.
Room temperatures of more than 90°F (32°C)will normally reduce ice
production.
Dirt or lint may be blocking the airflow through the condenser. See
Condenser in the Cleaning section.
If there is white scale buildup in the interior of the ice maker, you should
clean the ice maker. See Interior Components in the Cleaning section.
If the drain cap is loose, water will empty from the water pan, and you will
have either thin ice or no ice.
Tighten the drain cap.
Is there unusually high mineral content in the water supply? The water
may need to be treated or the filter may need to be replaced.
Is there mineral scale buildup? Clean your ice maker. See Ice Maker
System in the Cleaning section.
Do not store any foods in the ice bin, Clean ice storage bin,
Make sure that all packaging materials were removed at the time of
installation.
Isthere unusually high mineral content in the water supply? The water
may need to be treated or the filter may need to be replaced.
Isthere mineral scale buildup? Clean your ice maker. See Ice Maker
System in the Cleaning section.
Are there clumps of ice in the bin? If ice is not used regularly, it will melt
and form clumps. Break the clumps with the ice scoop provided.
Isthe drain hose aligned over the drain? Move the ice maker to align with
the drain. See Connect Water Supply.
NOTE:Service technicians cannot repair plumbing problems outside of the
ice maker. Calla licensed, qualified plumber.

Consumer Services
Ice maker
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from
GE, we will be there. All you have to do is call!
GE Answer Center ®
In the USA:
1.800.626.2000
Whatever your question about any Monogram major appliance, GEAnswer Center®
information service isavailable to help. Your call-and your question-will be answered
promptly and courteously. You can call any time. GEAnswer Center®service isopen
24 hours a day, Monday through Saturday.
OR
Visit our Website at: monogram.tom
In Canada, call 1.800.561.3344.
In-Home Repair
Service
In the USA:
1.800.444.1845
In Canada:
1.800.561.3344
If your Monogram appliance should ever require service, you can depend on Monogram
Preferred Service. Simply call !.800./444.!845, where our Monogram Preferred Service
Specialists are available 7a.m. - !0 p.m. ETMonday through Friday and 8 a.m. - 6 p.m.
ETSaturday and Sunday to coordinate your service appointment. In Canada: Monday to Friday,
7:00 a.m. - 8:00 p.m. and Saturday, 8:00 a.m. - 5:00 p.m. EDST.
For Customers With
Special Needs...
In the USA:
1.800.626.2000
i
SECTION
GEoffers Braille controls for u variety of GEappliances, and u brochure
to assist in planning a barrier-free kitchen for persons with limited
mobility.
Consumers with impaired hearing or speech who have access
to a TDD or u conventional teletypewriter may cull !.800.TDD.GEAC
(1.800.833./4322)to request information or service.
Service Contracts
In the USA:
1.800.626.2224
In Canada:
1.800.561.3344
You can have the secure feeling that GEConsumer Service will still be there after your warranty
expires. Purchase a GEcontract while your warranty is still in effect and you'll receive a
substantial discount. With a multiple-year contract, you're assured of future service at today's
prices.
Parts and
Accessories
In the USA:
1.800.626.2002
In Canada:
1.800.561.3344
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GEparts system provides access to over 47,000 parts, and all GEGenuine
Renewal Parts are fully warranted. VISA,iVlasterCard and Discover cards are accepted.
Visit www.geappliances.com
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, improper servicing may cause unsafe operation.
15

Warranty
Ice maker
WHA T IS
COVERED
From the Date
of the Original
Purchase
YOUR MONOGRAM Ice maker WARRANTY
Staple sales slip or canceled check here. Proof of original
purchase date is needed to obtain service under warranty.
LIMITED ONE-YEAR WARRANTY
For one year from date of original purchase, we will provide, free of charge, parts and service labor inyour home
to repair or replace any part of the ice maker that fails because of a manufacturing defect.
LIP1KED FIVE-YEAR WARRANTY
For five years from date of original purchase, we will provide, free of charge, parts and service labor
in your home to repair or replace any part of the sealed ice making system (the compressor, condenser,
evaporator and all connecting tubing) that fails because of a manufacturing defect.
This warranty isextended to the original purchaser and any succeeding owner for products purchased for
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C.or Canada. Ifthe product is located
in an area where service by a GEAuthorized Servicer is not available, you may be responsible for a trip charge
or you may be required to bring the product to an Authorized GEService location for service. In Alaska the
warranty isthe same except that it is LIMITEDbecause you must pay to ship the product to the service shop
or for the service technician's travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care_R'
servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the USAcall 1.800./444.1845.In
Canada: 1.800.561.3344. Please have your serial number and model number available when calling for service.
WHAT IS NOT
COVERED
• Service trips to your home to teach you how
to use the product.
•Replacement of house fuses or resetting of
circuit breakers.
•Damage to the product caused by accident, fire,
floods or acts of God.
•Failure of the product if it is used for other than
its intended purpose or used commercially.
• Damage caused after delivery.
• Improper installation, delivery or maintenance.
If you have an installation problem, contact
your dealer or installer. You are responsible for
providing adequate electrical, plumbing and
other connecting facilities.
Replacement of the light bulbs, if included.
Incidental or consequential damage caused by
possible defects with this appliance.
Product not accessible to provide required
service.
EXCLUSION OF IMPLIED WARRANTIES--Your sole and exclusive remedy is product repair as provided in
this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or
fitness for aparticular purpose, are limited to one year or the shortest period allowed by law.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state/province to province. To know what your legal rights are
in your state/province, consult your local or state/provincial consumer affairs office or your state'sAttorney General.
Warrantor in USA:General Electric Company,
Louisville, KY40225
Warrantor in Canada: Mabe Canada Inc.
49%0692-1
W!05393!2
224D1893P003 07-13GE
Printedin the UnitedStates
GE Appliances & Lighting
Appliances
General Electric Compan U
Louisville, KY40225
GEAppliances.com