Motorola APX MOBILE O3 CONTROL HEAD User manual

APXTM TWO-WAY RADIOS
APX MOBILE
O3 CONTROL HEAD
USER GUIDE

English
m
ASTRO®APX™
O3 Control Head Mobile Radio
Quick Reference Card
RF Energy Exposure and Product Safety Guide for
Mobile Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only. Before using the
radio, read the RF Energy Exposure and Product Safety Guide for
Mobile Two-Way Radios which contains important operating
instructions for safe usage and RF energy awareness and control
for Compliance with applicable standards and Regulations.
Radio Controls
Radio On/Off
Adjusting Volume
Selecting a Zone
Selecting a Channel
Receiving and Transmitting (Conventional Mode)
Receiving and Transmitting (Trunked Mode)
Sending an Emergency Alarm
To exit emergency at any time, press and hold the
Emergency button.
Press the Power On/Off button to toggle the power on
or off.*
* The duration that user must press and hold the
Power On/Off button to turn off the radio is
programmable by a qualified radio technician.
Press the Up arrow on the Volume Rocker to increase
volume.
OR
Press the Down arrow on the Volume Rocker to
decrease the volume.
1for ato ZONE.
2Press the Menu Select button directly below Zone
The display shows the current zone and channel.
3for auntil the desired zone is displayed.
4Press Hor the PTT button to confirm the selected
zone number.
5Press the PTT button to begin transmitting on the
displayed zone channel.
1Press the Mode Rocker Up or Down to the desired
channel.
OR
for ato Chan and press the Menu Select button
directly below Chan. The display shows the current
zone and channel.
2Press the Mode Rocker Up or Down to the desired
channel.
3Press Hor the PTT button to confirm the channel.
4Press the PTT button to transmit on the displayed
zone channel.
1Listen for a transmission.
2Adjust the Volume Rocker if necessary.
3If you hear no activity, press and hold the PTT button
to start your conversation.
1Press the PTT button.
2If you hear two, short, high-pitched tones, or if you
hear no tone and the red tindicator lights steadily,
then proceed with your message.
3Release the PTT button to receive (listen).
1Press the preprogrammed Emergency button. A
tone sounds and the display shows Emergency.
2A dispatcher acknowledgment Ack Received
display follows.
AND, Trunking Only:
A high-pitched tone indicates that the alarm has been
received by the trunked system’s central controller.
3Press and hold the emergency button or the PTT
button to return to normal operation.
*PMLN5591G*
PMLN5591G
Programmable
Button (Top)
Orange Button
Power On/Off
Button
Programmable
Button (Purple)
Programmable
Button (1-Dot)
Push-to-Talk
(PTT) Button
Programmable
Button (2-Dot)
Volume
Rocker
Home
Button
Keypad
Data Feature
Button
4-Way
Navigation
Button
Mode Rocker
Menu Select
Button
LED Indicator
Microphone

English
Sending an Emergency Call (Trunking Only)
To exit emergency at any time, press and hold the
Emergency button.
Sending a Silent Emergency Alarm
If silent emergency alarm is used with emergency call,
pressing the PTT button exits the silent mode and
initiates the emergency call..
Display Status Icons
1Press preprogrammed Emergency button.
2A tone sounds and the display shows Emergency.
OR
A short low-pitched tone sounds when the selected
channel does not support emergency.
3Press and hold the PTT button. Speak clearly into the
microphone.
4Release the PTT to end the transmission.
1Press the preprogrammed Emergency button to
activate the silent alarm feature.
2The display does not change; the LED does not light
up, and there is no tone.
Receiving a call or data.
Transmitting a call or data.
The more stripes, the stronger the signal
strength for the current site (trunking only).
Direct radio-to-radio communication or
communication through a repeater.
On = Direct
Off = Repeater
O
This channel is being monitored.
Voice muting the affiliated trunking talkgroup
or selected conventional channel.
On = Enabled
Off = Disabled
L= Radio is set at Low power.
H= Radio is set at High power.
Scanning a scan list.
Blinking dot = Detects activity on the
Priority-One Channel during
scan.
Steady dot = Detects activity on the Priority-
Two Channel during scan.
The vote scan feature is enabled.
On = Secure operation.
Off = Clear operation.
Blinking = Receiving an encrypted voice
call.
On = AES Secure operation.
Off = Clear operation.
Blinking = Receiving an encrypted voice
call.
M
K
HOR .
i
k
m
l
On = Location feature enabled, and location
signal available.
Off = Location feature disabled.
Blinking = Location feature enabled, but
location signal unavailable.
On = User is currently associated with the
radio.
Off = User is currently not associated with
the radio.
Blinking = Device registration or user
registration with the server
failed due to an invalid
username or pin.
Data activity is present.
Indicates that the text entry is currently in
hexadecimal mode.
G
n
o
{
Menu Navigation
for ato Menu Entry.
odirectly below Menu Entry to select.
Hto exit.
for ato scroll through sub-list.
odirectly below Menu Entry to select.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the
Stylized M logo are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC and are used
under license. All other trademarks are the property of
their respective owners.
© 2009, 2011–2013, 2015 by Motorola Solutions, Inc. All
Rights Reserved. 06/15
1303 East Algonquin Road, Schaumburg,
Illinous 60196, U.S.A.

Contents
Declaration of Conformity......................... 7
Important Safety Information..........9
Software Version............................10
Notice to Users (FCC and Industry
Canada)....................................................10
Consignes de sécurité
importantes.................................11
Version logicielle........................... 12
Avis aux utilisateurs (FCC et Industrie
Canada)....................................................12
Computer Software Copyrights....13
Documentation Copyrights...........14
Disclaimer.......................................15
Getting Started............................... 16
How to Use This Guide..................................16
Notations Used in This Manual......................16
Additional Performance Enhancement.......... 17
ASTRO 25 Enhanced Data.................17
Dynamic System Resilience (DSR).... 17
CrossTalk Prevention..........................17
Encrypted Integrated Data (EID).........17
SecureNet...........................................17
P25 Digital Vehicular Repeater
System (DVRS)............................. 17
Conventional Talkgroup and Radio
Scan Enhancements......................18
What Your Dealer/System Administrator
Can Tell You.............................................18
Preparing Your Radio for Use.......19
Contents
1
English

Turning On the Radio.................................... 19
Adjusting the Volume.....................................20
Validating Compatibility During Power Up.....20
Identifying Radio Controls............ 21
Radio Parts and Controls...............................21
Control Head and Microphone............21
Programmable Features................................22
Assignable Radio Functions............... 22
Assignable Settings or Utility
Functions....................................... 24
Accessing the Preprogrammed Functions.....25
Menu Select Buttons...........................25
Home Button.......................................25
4-Way Navigation Button.................... 26
Data Feature Button............................26
Volume Rocker................................... 26
Mode Rocker.......................................26
Keypad...........................................................26
Keypad Characters – Uppercase
Mode..............................................27
Keypad Characters – Lowercase
Mode..............................................28
Keypad Characters – Numeric
Mode..............................................29
Keypad Characters – Hexadecimal
Mode..............................................30
Push-To-Talk (PTT) Button............................32
Identifying Status Indicators.........33
Status Icons...................................................33
Text Messaging Service (TMS) Indicators.....35
TMS Status Icons................................36
TMS Menu Options.............................37
LED Indicator.................................................38
Intelligent Lighting Indicators......................... 39
Alert Tones.................................................... 40
Phone Call Displays and Alerts..................... 43
General Radio Operation...............45
Selecting a Zone............................................45
Selecting a Radio Channel............................ 45
Selecting a Channel via Channel Search
Button....................................................... 46
Mode Select Feature..................................... 46
Saving a Zone and a Channel to a
Softkey...........................................47
Saving a Zone and a Channel to a
Button............................................ 47
Contents
2
English

Receiving and Responding to a Radio Call... 48
Receiving and Responding to a
Talkgroup Call................................48
Receiving and Responding to a
Private Call (Trunking Only)...........49
Receiving and Responding to a
Telephone Call (Trunking Only).....49
Methods to Make a Radio Call.......................50
Making a Talkgroup Call..................... 50
Making a Private Call (Trunking
Only).............................................. 51
Making a Telephone Call (Trunking
Only).............................................. 52
Switching Between Repeater or Direct
Operation Button...................................... 53
Monitor Feature............................................. 53
Monitoring a Channel..........................53
Monitoring Conventional Mode........... 54
Advanced Features........................55
Advanced Call Features................................ 55
Calling a Phone Not in the List............55
Selective Call (ASTRO
Conventional Only)........................ 55
Talkgroup Call Feature
(Conventional Operation Only)...... 56
Sending a Status Call......................... 57
Responding to the Dynamic
Regrouping Feature (Trunking
Only).............................................. 58
Dynamic Zone Programming (DZP)....59
Contacts.........................................................61
Making a Private Call from Contacts...62
Adding a New Contact Entry...............63
Deleting a Contact Entry.....................64
Adding a Contact to a Call List............64
Methods of Contact Editing in a
Call List.......................................... 64
Scan Lists...................................................... 66
Viewing a Scan List.............................66
Editing the Scan List........................... 67
Changing the Scan List Status............67
Viewing and Changing the Priority
Status.............................................68
Scan...............................................................68
Turning Scan On or Off.......................68
Turning Scan On While
Disregarding the Squelch Code
(Conventional Channels Only).......69
Transmitting While the Scan is On......69
Deleting a Nuisance Channel............. 70
Contents
3
English

Restoring a Nuisance Channel........... 70
Changing Priorities Status While
Scan is On..................................... 70
Restoring Priorities in a Scan List.......70
Using the Hang Up Box (HUB)........... 71
Call Alert Paging............................................71
Receiving a Call Alert Page................ 71
Sending a Call Alert Page...................72
Enabling and Disabling In-Call
User Alert.......................................73
Quick Call II (ASTRO P25 Digital
Trunking and Conventional)..................... 74
Initiating a Quick Call II
Transmission................................. 74
Emergency Operation....................................74
Sending an Emergency Alarm............ 75
Sending an Emergency Call
(Trunking Only).............................. 75
Sending an Emergency Alarm with
Emergency Call............................. 76
Sending a Silent Emergency Alarm.... 76
Special Considerations for
Emergencies..................................77
Automatic Registration Service (ARS)...........77
Selecting or Changing the ARS
Mode..............................................78
User Login Feature............................. 79
Text Messaging Service (TMS)..................... 81
Accessing the Messaging Features....81
Composing and Sending a New
Text Message................................ 82
Sending a Quick Text Message..........83
Priority Status and Request Reply
of a New Text Message................. 85
Secure Operations.........................................91
Enabling Secure Transmission........... 92
Accessing the Secure Feature............92
Managing Encryption.......................... 92
Global Positioning System / Global
Navigation Satellite System......................97
GPS Operation....................................97
GPS Performance Enhancement........98
The Outdoor Location Feature
(Using GPS)...................................99
Accessing the Outdoor Location
Feature.......................................... 99
Turning Off GPS............................... 100
Saving a Waypoint............................101
Viewing a Saved Waypoint............... 101
Editing the Alias of a Waypoint......... 102
Editing the Coordinates of a
Waypoint......................................103
Deleting a Single Saved Waypoint....104
Deleting All Saved Waypoints...........104
Contents
4
English

Measuring the Distance and
Bearing from a Saved Waypoint.. 105
Location Feature in Emergency
Mode............................................105
Peer-Location on the Display
(ASTRO Conventional only)........ 106
Geofence (ASTRO 25 Trunking System).... 107
Entering the Geofence Area............. 107
Trunking System Controls........................... 108
Operating in Failsoft System.............108
Out-of-Range Radio..........................109
SmartZone........................................ 109
Site Trunking Feature....................... 109
Locking and Unlocking a Site............110
Site Display and Search Button........ 110
Trunked Announcement....................111
Ignition Switch Options................................ 112
Blank.................................................112
Tx Inhibit........................................... 112
PTT Tx Inhibit....................................112
Required........................................... 112
Soft Power Off...................................112
Ignition Only Power Up..................... 113
Using Emergency Power Up.............113
Auto Power Off Timer....................... 113
Voice Announcement...................................114
Site Selectable Alerts (ASTRO 25)..............115
Sending SSA Notification to Single
Site...............................................116
Sending SSA Notification to Single
Site Via Manual Entry.................. 116
Sending SSA Notification to All
Sites.............................................117
Sending SSA Notification to All
Available Sites............................. 118
Stopping SSA Notification of a
Single Site....................................118
Stopping SSA Notification of a
Single Site Via Manual Entry....... 119
Stopping SSA Notification of All
Sites.............................................120
Stopping SSA Notification of All
Available Sites............................. 120
Channel Change on Off Hook on All
Channels................................................ 121
Low Voltage Threshold Warning..................122
Utilities......................................................... 123
Viewing Recent Calls........................123
Selecting the Power Level................ 123
Selecting a Radio Profile...................124
Controlling the Display Backlight...... 125
Turning the Keypad Tones On or
Off................................................ 125
Turning Voice Mute On or Off...........126
Contents
5
English

Using the Time-Out Timer.................126
Using Conventional Squelch
Operation Features......................127
Using the PL Defeat Feature............ 128
Digital PTT ID Support......................128
Smart PTT Feature (Conventional
Only)............................................ 128
Transmit Inhibit................................. 129
General Radio Information................131
External Alarms (Horn and Lights)....133
Helpful Tips.................................. 136
Radio Care...................................................136
Cleaning the External Surface of
the Radio..................................... 136
Accessories..................................137
Maritime Radio Use in the VHF
Frequency Range..................... 138
Special Channel Assignments.....................138
Emergency Channel......................... 138
Non-Commercial Call Channel......... 138
Operating Frequency Requirements............138
Declaration of Compliance for the Use of
Distress and Safety Frequencies............141
Technical Parameters for Interfacing
External Data Sources............................141
Glossary........................................142
Limited Warranty..........................148
MOTOROLA COMMUNICATION
PRODUCTS........................................... 148
I. WHAT THIS WARRANTY COVERS
AND FOR HOW LONG:......................... 148
II. GENERAL PROVISIONS:....................... 149
III. STATE LAW RIGHTS:............................150
IV. HOW TO GET WARRANTY SERVICE:.150
V. WHAT THIS WARRANTY DOES NOT
COVER:..................................................150
VI. PATENT AND SOFTWARE
PROVISIONS:........................................ 151
VII. GOVERNING LAW:...............................152
VIII. For Australia Only.................................152
SERVICE.....................................................153
Contents
6
English

Declaration of Conformity
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: APX Mobile
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Declaration of Conformity
7
English

Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1This device may not cause harmful interference, and
2This device must accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular in-
stallation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or TV technician for help.
Declaration of Conformity
8
English

Important Safety Information
RF Energy Exposure and Product Safety Guide
for Mobile Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only.
Before using the radio, read the RF Energy Exposure
and Product Safety Guide for Mobile Two-Way
Radios which contains important operating
instructions for safe usage and RF energy awareness
and control for Compliance with applicable standards
and Regulations.
For a list of Motorola-approved antennas and other
accessories, visit the following website:
http://www.motorolasolutions.com/APX
Any modification to this device, not expressly
authorized by Motorola, may void the user’s authority
to operate this device.
Under Industry Canada regulations, this radio
transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type
and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than
that necessary for successful communication.
This radio transmitter has been approved by Industry
Canada to operate with Motorola-approved antenna
with the maximum permissible gain and required
antenna impedance for each antenna type indicated.
Antenna types not included in this list, having a gain
greater than the maximum gain indicated for that
type, are strictly prohibited for use with this device.
Note:
Setting up the radio as an RF Modem takes
complete control of the radio. In this mode, the
radio no longer responds to button and PTT
presses nor will it unmute to voice activity.
This mode is designed to receive and pass
specifically formatted over the air data to a
tethered computer with RF modem enabled
applications. This mode can only be exit by
reprogramming the radio with Customer
Programming Software (CPS) to not operate
in RF modem mode and cycling power.
Important Safety Information
9
English

Software Version
All the features described in the following sections are
supported by the software version R14.00.00 or later.
See Accessing the Radio Information on page 131 to
determine the software version of your radio.
Check with your dealer or system administrator for
more details of all the features supported.
Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC rules
and RSS 210 of the Industry Canada rules per the
following conditions:
• This device may not cause harmful interference.
• This device must accept any interference
received, including interference that may cause
undesired operation.
• Changes or modifications made to this device, not
expressly approved by Motorola, could void the
authority of the user to operate this equipment.
Software Version
10
English

Consignes de sécurité importantes
Radios bidirectionnelles mobiles : exposition aux
radiofréquences et sécurité du produit
ATTENTION!
Cette radio ne doit être utilisée qu'à des fins
professionnelles. Avant d'utiliser la radio, lisez le
guide Radios bidirectionnelles mobiles : exposition
aux radiofréquences et sécurité du produit, qui
contient d'importantes instructions de fonctionnement
pour une utilisation sécuritaire et des informations sur
l'exposition aux fréquences radioélectriques, dans le
but d’assurer votre conformité aux normes et
règlements en vigueur.
Visitez le site Web suivant pour obtenir la liste des
antennes et des autres accessoires approuvés par
Motorola :
http://www.motorolasolutions.com/APX
Selon la réglementation d'Industrie Canada, cet
émetteur radio ne peut être utilisé qu'avec une
antenne dont le type et le gain maximal (ou minimal)
sont approuvés par Industrie Canada pour cet
émetteur. Afin de limiter les interférences radio pour
les autres utilisateurs, le type et le gain de l'antenne
doivent être choisis de façon à ce que la puissance
isotrope rayonnée équivalente (P.I.R.E.) ne soit pas
plus forte qu'il ne le faut pour établir la
communication.
Cet émetteur radio a été approuvé par Industrie
Canada pour utilisation avec une antenne approuvée
par Motorola offrant le gain maximal autorisé et
l'impédance requise pour le type d'antenne indiqué. Il
est strictement interdit d'utiliser avec cet appareil tout
type d'antenne ne figurant pas dans cette liste et
présentant un gain supérieur au maximum indiqué
pour le type.
Consignes de sécurité importantes
11
English

Version logicielle
Toutes les fonctions décrites dans les sections
suivantes sont prises en charge par la version
R14.00.00 ou les versions ultérieures du logiciel de la
radio.
Pour obtenir davantage de renseignements à propos
des fonctions prises en charge, adressez-vous à
votre détaillant ou à votre administrateur de système.
Avis aux utilisateurs (FCC et Industrie
Canada)
Cet appareil est conforme à la Partie 15 des
règlements de la FCC et RSS 210 du règlement
d'Industrie Canada selon les conditions énumérées
ci-dessous:
• Ce dispositif ne doit pas causer d'interférences
nuisibles.
• Cet appareil doit accepter toute interférence
reçue, y compris les interférences qui peuvent
perturber le fonctionnement.
• Les changements ou les modifications apportées
à ce dispositif, non expressément approuvées par
Motorola, peuvent annuler le droit de l'utilisateur à
utiliser cet équipement.
Version logicielle
12
English

Computer Software Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs
stored in semiconductor memories or other media.
Laws in the United States and other countries
preserve for Motorola certain exclusive rights for
copyrighted computer programs including, but not
limited to, the exclusive right to copy or reproduce in
any form the copyrighted computer program.
Accordingly, any copyrighted Motorola computer
programs contained in the Motorola products
described in this manual may not be copied,
reproduced, modified, reverse-engineered, or
distributed in any manner without the express written
permission of Motorola. Furthermore, the purchase of
Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents or patent
applications of Motorola, except for the normal non-
exclusive license to use that arises by operation of
law in the sale of a product.
Computer Software Copyrights
13
English

Documentation Copyrights
No duplication or distribution of this document or any
portion thereof shall take place without the express
written permission of Motorola. No part of this manual
may be reproduced, distributed, or transmitted in any
form or by any means, electronic or mechanical, for
any purpose without the express written permission of
Motorola.
Documentation Copyrights
14
English

Disclaimer
The information in this document is carefully
examined, and is believed to be entirely reliable.
However, no responsibility is assumed for
inaccuracies. Furthermore, Motorola reserves the
right to make changes to any products herein to
improve readability, function, or design. Motorola
does not assume any liability arising out of the
applications or use of any product or circuit described
herein; nor does it cover any license under its patent
rights, nor the rights of others.
Disclaimer
15
English

Getting Started
How to Use This Guide
This User Guide covers the basic operation of the
APX Mobiles.
However, your dealer or system administrator may
have customized your radio for your specific needs.
Check with your dealer or system administrator for
more information.
Notations Used in This Manual
Throughout the text in this publication, you will notice
the use of Warning, Caution, and Note. These
notations are used to emphasize that safety hazards
exist, and the care that must be taken or observed.
Warning:
An operational procedure, practice, or
condition and so on, which may result in injury
or death if not carefully observed.
Caution:
An operational procedure, practice, or
condition and so on, which may result in
damage to the equipment if not carefully
observed.
Note:
An operational procedure, practice, or
condition and so on, which is essential to
emphasize.
The following special notations identify certain items.
Example Description
Home button
or
Buttons and keys are shown in
bold print or as an icon.
Phone Menu entries are shown similar to
the way they appear on the display
of the radio.
This means “Press the right side of
the 4-Way Navigation Button”.
Getting Started
16
English