
MAINTENANCE
Your MOUAWAD Genève watch is a high-precision instrument
which can operate 24 hours a day, or 8,760 hours a year. It is
therefore indispensable to have it serviced regularly. This is one
of the guarantees of its longevity. A full service by an approved
MOUAWAD Repair Centre is recommended every five years.
If your MOUAWAD Genève watch needs to be serviced or repaired,
we advise you to take it, together with the guarantee card, to a
MOUAWAD boutique or an approved dealer.
After exposure to salt water, rinse the watch in fresh water then
dry it. Leather straps are not advisable as the corrosion caused by
salt water can greatly accelerate wear and tear.
To keep your watch in pristine condition, clean it from time to time
using the soft, dry cloth supplied in the MOUAWAD presentation
case. Never use solvent to clean your watch.
VERIFICATION OF WATER RESISTANCE
When your MOUAWAD Genève watch was assembled, its water
resistance was tested by means of special equipment to a depth of
50 metres or 165 feet (5 ATM). Each watch is verified through
final inspection.
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TRACEABILITY AND AUTHENTICITY
In order to authenticate MOUAWAD Genève watches and protect the
owners, each watch comes with a card bearing a Bubble Tag™. The
non-reproducible bubbles are randomly self-generated inside a
transparent material via a secret process. They adopt a fixed layout,
different every time, to form a unique and non-reproducible *3D
image. This image image can’t be reproduced by any technology.
The Bubble Tag™ is allocated to each watch on a unique basis, to
enable the verification of its origin. Verification is a simple, entirely
visual process which can be carried out via a computer or a mobile
phone connected to the internet. No technical device is required
to validate the code.
To verify the origin of the watch, a MOUAWAD Genève watch owner
needs to perform the following two-step process:
- Find the Customer Registration tab at www.mouawad.com and
enter the reference number printed on the guarantee card. A
personalized web page displaying the specified watch will open
instantly.
- Visually compare the Bubble Tag™ found on the card with its
recorded image on the website.
This comparison is simple, immediate and intuitive. The eye can
detect empty areas, isolated bubbles or distinctive bubble
alignments in the Bubble Tag™. If these features are present in the
image, the eye identifies them immediately and recognition is
validated.
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