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Mount-It!
Mount-It!
will automatically move to the position saved in the
1. The mount beeps constantly or is making an abnormal noise.
a). Reset the system: Press and hold the " " button for 5 seconds. The mount will retract to the highest position, and
the reset is complete.
c). If the beeps or noise continueplease contact Mount-It! for more assistance.
2. The TV mount stops moving during operation and emits a long beep.
a). Check to see if a foreign object is impeding the mount from moving. If so, remove the obstruction.
b). The weight of TV may exceed the maximum weight limitation of the mounting system.
c). Reset the system: Press and hold the " " button for 5 seconds. The mount will retract to the highest position, and
the reset is complete.If the problem persists please contact Mount-It! for more assistance.
3. The mount emits 2 short beeps, then stops.
Weight Capacity/Over-current protection: Ensure the mount is not over the weight capacity, then raise and lower the
mountcontinuously for 2 minutes until the mount stops moving. Unplug the power cable and wait approximately 20
minutes for the motor to cool, then plug it back in. The mount should resume normal operation.
4. The mount emits 2 sets of 2 short beeps.
The Mount is Overextended and needs to be reset: Disconnect the power adaptor then plug it in again, next press and hold
the " " button on the remote for 5 seconds. The mount will retract to the highest position, and the reset is complete.
5. The mount emits 3 sets of 2 short beeps.
Operating Fault or Signal Error: Please contact Mount-It! for further assistance.
6. The mount emits 4 sets of 2 short beeps.
Mount strap is misaligned or stuck: Press the " " button to raise the mount to the highest position, if it will not move or
will not fully raise it will need to be reset, press and hold the " " button for 5 seconds. The mount will retract to the
highest position, and the reset is complete. If the mount still will not move, or is stuck in the highest position the belt may
be stuck. Please contact Mount-It! for assistance to manually reset the belt.