MuxLab 500785 User manual

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Multi-Camera
Live Streaming Solution
500785
User Manual

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Table of Contents
1Product Overview ..................................................................................................3
2Installation..............................................................................................................4
3Using the MuxStream App ....................................................................................6
3.1 Configuring the App............................................................................................6
3.1.1 Creating an account.......................................................................................6
3.1.2 Auto discover and configure your kit. ..........................................................7
3.2 Control interface ................................................................................................10
3.2.1 Broadcast tab...............................................................................................10
3.2.2 Settings tab..................................................................................................13
3.2.3 Create Stream tab........................................................................................14
3.2.4 Start Streaming tab......................................................................................18
3.2.5 Control interface for iOS and Android. ......................................................20
4Troubleshooting...................................................................................................22

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1Product Overview
The MuxLab “Multi-Camera Live Streaming Solution” (model 500785) includes the
main components needed to broadcast live content to mass recipients spread out
across the globe. The solution allows live presentations to effectively be streamed
over the Internet up to 1080p/60 and can work with industry-standard broadcast
streaming services such as YouTube, Facebook, Wowza, to name a few, and also
works with popular Audio/Video content production software tools such as OBS,
Wirecast, and others.
The kit comes complete with an AV over IP H.264/H.265 4K Streamer/Transmitter to
stream content to Broadcasting Services, an HDMI 4x1 Switcher, an HDMI/IP PTZ
camera @ 1080p/60, an IR Emitter, a Wireless Lavalier Microphone, an intuitive
control application (MuxStream App) to manage the system, and two 6.6ft (2m)
Premium Certified HDMI 2.0 cables.
The MuxLab MuxStream Control App is free to download from the MuxLab website
(for Windows PC), and the iOS and Android App Stores (for tablet and smartphone).
The Control App manages the system setup, configures the Transmitter to stream to
various broadcast services such as YouTube, Facebook, and Wowza, manages the
cameras switching, camera settings including pan/tilt/zoom (PTZ), and the
Stream/Transmitter volume. The AV over IP H.264/H.265 4K Streamer/Transmitter
supports up to 4K video @ 30Hz and may be located up to 330ft (100m) from an
Ethernet network switch and supports PoE (but a PSU is included) and supports low
bandwidth for streaming the HDMI switcher video and mic audio over the Internet.

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2Installation
1. Please validate that you received all contents listed below.
2. Download the MuxStream App.
3. Make sure you have an internet connection.
4. Connect the Camera to the HDMI 4x1 Switcher.

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5. Connect the HDMI 4x1 Switcher to the Streamer/Transmitter.
6. Connect the Mic Wireless Receiver to the Streamer/Transmitter.
7. Connect the IR Emitter to the Streamer/Transmitter.
8. Connect the Cameras to your Router.

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9. Connect the Streamer/Transmitter to your Router.
10. Power On all devices.
11. Open the MuxStream App.
3Using the MuxStream App
3.1 Configuring the App.
3.1.1 Creating an account.
If this is the first time you are running the MuxStream App, a new user
must be created, see figure below.
To create a new user, following these steps:

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1. Enter your email address.
2. Enter your password.
3. Confirm your password.
4. Press the “Next” button.
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3.1.2 Auto discover and configure your kit.
After creating an account, the application will search for and discover the
devices on the network (PTZ Cameras and Streamer/Transmitter) and will
configure them automatically.
Once the application has configured the devices, it will display the previews
of the found cameras (see figure below).

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Select the ports on the HDMI 4x1 Switch that your cameras are connected to
and then press the “Continue” button (see figure below).
After select the ports on the HDMI 4x1 Switch, click the "Next" button to
begin (see figure below).

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To start using the application, the user must re-enter their email address and
password and then press the “Sign in” button.
By pressing the "Sign in" button, the system control interface will start
automatically.

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3.2 Control interface
Once logged in, the User can see three main tabs: Broadcast, Settings and
Create Stream (+Stream), see figure below.
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3.2.1 Broadcast tab
If you are logging in for the first time, when the "Broadcast" tab is selected, in
the middle of the window the application displays a table with the basic
instructions, please read them carefully. On the left side, the application will
show the small-format previews of configured cameras and on the right side,
the application will show all the buttons to control the PTZ options for the
cameras, mic volume, and pre-sets (see figure below).
Table of basic instructions for using the application.
Small-format previews of configured cameras.
Buttons to control the PTZ options for the
cameras, mic volume, and pre-sets.

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When the mouse pointer is positioned over any of these small-format
previews, the “PREVIEW” and “ACTIVATE” buttons will appear.
The “PREVIEW” button will allow the User to see the selected preview in a
large-format preview in the middle of the window and the “ACTIVATE” button
will allow the user to activate (select) the given camera view.
Click the “PREVIEW” button in the small-format preview of the camera you
want to start streaming with, now the User can see the selected preview in a
larger-format preview window, then click the “ACTIVATE” button to activate
the camera (see figure below).
After clicking the “ACTIVATE” button, a green button will appear indicating
that the camera is active (see figure below).
Only the video from the active camera will be streamed.
Now by clicking the “PREVIEW” button on a small-format preview of a

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different camera, the User can have another large-format preview that will be
displayed above the active camera preview (see figure below).
This second large-format preview will allow the user to make any necessary
Pan/Tilt/Zoom/Center/Preset adjustments to the image of this camera view
before activating it for transmission.
Keep in mind that it is possible to activate a camera by clicking on the
"ACTIVATE" button either from any small-format preview or from the large-
format preview.
To control all the functions of a camera (Pan/Tilt/Center/Zoom/Preset, etc.)
click on the large-format preview of the camera you want to control, after
clicking an orange border will appear around the image indicating that the
camera can be controlled, all control options can be adjusted using the mouse
or keyboard (see figure below).

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Multiple Presets can be created for each of the cameras, each of which
records the current Pan/Tilt/Zoom and microphone volume settings. Saved
Presets can be recalled simply by pressing the button created for each Preset.
To create a Preset, press the "+ PRESET" button, a new pop-up window will
appear that allows the user to enter the necessary data.
To create a new Preset, follow these steps:
1. Enter the name of the new Preset. Any unique name may be given.
2. To include the mic volume level in the Preset, enable this option.
3. Input the mic volume level desired (if this option was enabled).
4. Press the “SAVE” button to confirm.
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Saved Presets will show up as Preset buttons with their assigned name. To
activate a Preset, simply press on its button.
3.2.2 Settings tab
In the "Settings" tab, the application shows two options: App version and
Auto-Discover.
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1. App Version: The User can see the current MuxStream App version.
2. Auto-Discover: By pressing the "AUTO-DISCOVER" button the App will
automatically re-detect the Streamer/Transmitter and Cameras that are
connected in the network, the user will be requested to select the ports
on the HDMI 4x1 Switch that your cameras are connected to. Follow the
steps in section 3.1.2 (“Auto discover and configure your kit”) of this
manual.
3.2.3 Create Stream tab
To create a new stream, the User must press the “Create Stream” button.
Once selected, a new pop-up window will appear in which we can see two
main options: RTMP Streams and RTSP Streams (see figure below).
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1. Creating an RTMP Stream; To do this, select the service from the list
provided. If the service is not listed, select the "Custom RTMP Streaming"
button.
To create a new RTMP Stream, following these steps:
a. Input a user-defined new Stream name.
b. Input the Stream URL (from your streaming provider).
c. Input the Stream Key (from your streaming provider).
d. Press the “SAVE” button to confirm.
Note: For each RTMP Streaming service that is listed, the App displays a
guide on how to find the "Stream URL" and the "Stream Key" (see
figure below).

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a
b
c
d
In the "Settings" section the user can modify different parameters such
as: Resolution, Bitrate, FPS, GOP, and Encoding method.
It should be noted that the App for each service shown in the list will give
default values for these parameters, these defaults are recommended
values for the Streaming service selected, but the user can change them
at any time according to their needs. If the user is not familiar with these
parameters, they should keep the recommended default values.

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When the creation of an RTMP Stream is complete, a pop-up window
will appear to confirm whether you want to start streaming now or later.
Once the creation of at least one RTMP Stream is complete, a
"StartStream" tab will appear.
2. Creating an RTSP Stream; To do this, select the service from the list
provided. If the service is not listed, select the "Custom RTSP Streaming"
button.
To create a new RTSP Stream, following these steps:
a. Input a user defined new Stream name.
b. Copy the RTSP URL. This URL should be pasted into the
appropriate box on your RTSP streaming service.
c. Press the “SAVE” button to confirm.
Note: For each RTSP Streaming service that is listed, the App displays a
guide on how to enter the "RTSP URL"

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a
b
c
In the "Settings" section the user can modify different parameters such
as: Resolution, Bitrate, FPS, GOP and Encoding method.
It should be noted that the App for each service shown in the list will
give default values for these parameters, these defaults are
recommended values for the Streaming service selected, but the user
can change them at any time according to their needs. If the user is not
familiar with these parameters, they should keep the recommended
default values.

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When the creation of an RTSP Stream is complete, a pop-up window will
appear to confirm whether you want to start streaming now or later.
Once the creation of at least one RTSP Stream is complete, a "Start
Stream" tab will appear.
3.2.4 Start Streaming tab
By clicking on the 'Start Streaming' button, the application shows the list of
streams created and allows the user to edit, delete or start a transmission.
To start streaming, simply click on the arrow to the right of the Stream Name
(see figure below).

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Click the arrow to start
streaming.
After clicking the arrow, a popup window reminds you to check if the
broadcast service is transmitting. Click the "GOT IT" button if the transmission
works fine.
Click here after verify that
the broadcast service is
also streaming.
To end a transmission just click on the "Stop Streaming" button in this App and
in your broadcasting service.
Click to stop
streaming

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3.2.5 Control interface for iOS and Android.
For iOS and Android devices, for both tablets and smartphones, the
MuxStream application will present the same options found in the Windows
version for PC, changing only the arrangement of the tabs. See section 3.2 for
a description of each option.
Below are screenshots of iOS and Android devices for reference only.
iOS iPad