Muzak MCD-1000 User manual

MCD-1000
OPERATION & INSTALLATION
MANUAL

The MCD-1000 is a four-hour, continuous play CD player with a built-in 25-watt amplifier.
CONTINUOUS MUSIC The single disc tray-type drive mechanism plays Muzak's specially
formatted CDs, so you'll enjoy four hours of uninterrupted music. The disc will continuously repeat
until you're ready to change discs. The player is equipped with a volume control and push-buttons
for play/stop, forward and back. It also contains an accessory slot for a Bose* equalizer or other
signal processing module.
PERFECT FOR BUSINESSES This CD player is designed for commercial environments,
with a four-track format and status LEDs (light emitting diodes) indicating power, play and
shuffle modes.
BUILT-IN AMPLIFICATION The MCD-1000 features a built-in 25-watt amplifier, eliminating the
need and cost of a separate amplifier. If extra amplification is required, this player allows you to
connect a separate mono or stereo amplifier that fits your needs.
NATIONWIDE SALES & SUPPORT Best of all, it's from Muzak! That means your discs will carry
only superior quality business music, programmed to attract customers and increase sales. Plus,
you'll have the ongoing support of Muzak's nationwide sales and service network.
Muzak — creating experiences with audio architecture.
*Bose is a registered trademark of the Bose Corporation.

SPECIFICATIONS
INSTALLATION/SAFETY INSTRUCTIONS
WHERE TO MOUNT THE MCD-1000
HOW TO HANDLE THE DISCS
PANEL DESCRIPTIONS — FRONT & BACK
CONNECTION INSTRUCTIONS
BOSE EQUALIZER MODULE CONNECTION
OPERATING THE MCD-1000
REMOTE CONTROL TERMINALS AND BACKUP SYSTEM HOOKUP
INTERLOCKING HOOKUP
OPERATING THE REMOTE CONTROL
BACKUP SYSTEM OPERATION
ROUTINE MAINTENANCE
TROUBLESHOOTING
WHAT YOU SHOULD DO
CUSTOMER SERVICES AND SHIPPING
table of contents
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3
5
9
10
11
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14
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120 V AC, 50/60 Hz
55 W at rated output
25 W RMS at 4 ohms or 70 volts
0 dBV (1 volt), +/- 3 dB
-6 dBV (0.5 volt), +/- 3 dB
0 dBV (50 k ohm)
< 1% (1 kHz)
>70 dB
Single disc, tray-type mechanism
Non-contact laser pickup
4 stereo tracks or 8 mono tracks
1 hour/track
CDi/BGM format (4 bit ADPCM)
Mode 2, Form 1
Mode 2, Form 2 (level B)
37.8 kHz
Momentary contact to ground
Front panel injection mold
16.53 in. W x 3.46 in. H x 12.72 in. D (420mmx88mmx323mm)
15.41 lbs. (7 kg)
32-113 deg. F (0-45 deg. C)
0-95% (no condensation)
Operation/Installation Manual, spare fuse, eject stick & warranty registration card
UL, C/UL, CE
12-months parts and labor from date of purchase
specifications
POWER SOURCE
POWER CONSUMPTION
OUTPUT POWER
STEREO LINE OUTPUT
MONO LNE OUTPUT
AMP IN
DISTORTION
SIGNAL/NOISE RATIO
DISC DRIVE
DISC READING
TRACK FORMAT
PLAYING TIME
SIGNAL FORMAT
DATA
AUDIO
SAMPLE RATE
REMOTE CONTROL
FINISH
DIMENSIONS
WEIGHT
TEMPERATURE
HUMIDITY
PARTS INCLUDED
SAFETY STANDARDS
WARRANTY
1

installation/safety instructions
1. Keep these instructions.
2. Heed all warnings.
3. Follow all instructions.
4. Do not use this apparatus near water.
5. Clean only with a damp cloth.
6. Do not block any of the ventilation openings. Install in accordance with the manufacturer's instructions.
7. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
8. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding type plug has two blades and a third grounding
prong. The wide blade, or the third prong, are provided for your safety. When the provided plug does
not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
9. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles,
and the point where it exits from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury
from tip-over.
12. Unplug this apparatus during lightning storms or when unused for long periods of time.
CONTINUED
2

where to mount the MCD-1000
1. The MCD-1000 must be mounted horizontally on a secure, flat surface.
2. Locate where there is good air circulation, low dust, low humidity and normal room temperature.
3. Do not locate in direct sunlight or near heating or air conditioning units. Avoid kitchen areas where
grease, smoke or steam may contact the player.
3
13. Refer all servicing to qualified service personal. Servicing is required when the apparatus has been damaged
in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into
the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
14. Always use replacement fuses of the same rating. The MCD-1000 requires a GMA (5x20 mm) 1.6 amp/250
volt, fast acting fuse. You may substitute a GMA 1.5 amp/250 volt fuse if you are unable to find a 1.6 amp
fuse. If the fuse continues to blow, there is a fault in your speaker wiring or in the player. Call your local
Muzak Affiliate for service.

4
1. Handle the disc by the center hole and/or edge.
2. Never touch the surface.
3. Do not scratch the surface.
4. Do not spill liquids on the disc.
5. Do not apply adhesive tape of any kind to the disc.
6. Keep the disc away from direct sunlight or excessive heat.
7. If the disc becomes dirty, clean it with a soft dry cloth or towel. Never use paper towels as they can
scratch the surface.
how to handle the CDs

5
panel descriptions
FRONT PANEL
1. FRONT DOORS
The front doors protect the player from dust and damage during play and should be closed when in use.
Open the doors to change a CD or set the volume.
2. DISC TRAY
Open the disc tray to load or change a CD. Place the disc in the tray with the label (printed) side up.
3. OPEN/CLOSE BUTTON
Pressing this button will open or close the disc tray.
4. LED INDICATORS
The LED (light emitting diode) indicators display the operational status of the player.
The power LED indicates the AC power on/off status.
The play LED will blink during disc initialization then will remain on during play. The play LED off
condition indicates no disc is loaded or the player is in standby (stop mode).
The shuffle LED indicates the disc is in the shuffle play mode. See rear panel DIP switch description.
5. POWER
Pressing this button turns the AC power on and off.
6. PLAY/STOP
Pressing this button will stop the disc when in the play mode and will start the disc when in the stop mode.
NOTE: It is not necessary to press play when loading a disc if the auto start dip switch is set on. Auto
start is the factory default setting. The disc will repeat continuously if the disc repeat dip switch is set on.
Disc repeat is the factory default setting. See rear panel description for more details.
7. FORWARD
Pressing this button will change the player to the next music track. The forward button functions the same
as a consumer CD player.

8. BACK
Pressing this button once will change the player to the beginning of the current music track.
Pressing this button twice in a row will change the player to the previous music track.
The back button functions the same as a consumer CD player.
9. MUSIC VOLUME
Turning this control sets the volume of the line outputs and amplifier outputs.
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CONTINUED

REAR PANEL
1. STEREO OUT
This is for connection to a stereo amplifier. The right channel stereo out can also be used as a mono output.
2. MONO OUT
This is for conncection to a mono amplifier or the Bose equalizer module eq in.
NOTE: You can obtain a higher level mono output by connecting the right channel stereo jack only. See above.
3. AMP IN
This is for connection to the EQ out of the Bose equalizer module.
NOTE: Connecting the amp in breaks the signal path between the mono out and amp in.
4. DIP (dual inline package) SWITCH
Number 1 ON = auto start on disc loading. OFF = No auto start.
Number 2 ON = disc repeat continuously. OFF = No disc repeat (single play).
Number 3 ON = shuffle play enabled. OFF = No shuffle play.
Numbers 4 - 8 = unused.Leave in the OFF position.
NOTE: Shuffle play requires specially formatted CD's.
5. ACCESSORY MODULE
Insert the Bose equalizer module or other signal processing module here.
NOTE: The accessory module slot provides power supply connections only. Do not use mic, line, aux or
other modules.
6. REMOTE TERMINAL STRIP
Start input is for starting the player with a remotely located switch.
Stop input is for stopping the player from a remotely located switch.
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8
Interlock output is for connecting two players together for extended playback.
NOTES:
The remote start/stop inputs may be used to integrate the player into a central studio backup
system for a distribution network. See INTERLOCKING HOOKUP on page 11.
7. AUDIO OUTPUT TERMINALS
Connect these terminals to your speaker wires. See Connection Instructions on page 9 for more details.
•The 4 OHM terminals are for speakers without transformers which are labeled 4 or 8 ohms. Connect
a 4 or 8 ohm speaker system to these terminals. The output power at 8 ohms is 15 watts.
•The 70 VOLT terminals are for speakers with transformers which are labeled 70 volts. Connect a 70
volt speaker system (200 ohms minimum) to these terminals.
8. AC INLET AND FUSEHOLDER
Connect the detachable AC power cord to this receptacle.
The fuse holder contains the AC line fuse. The AC power cord must be removed to gain access to the fuse.
See WHAT YOU SHOULD DO on page 14 for details on fuse replacement.

connection instructions
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SPEAKER CONNECTION DIRECTLY TO THE MCD-1000
4 OHM CONNECTION:
70 VOLT CONNECTION:

10
SEPARATE AMPLIFIER CONNECTION TO THE MCD-1000
Larger speaker systems may require a higher wattage amplifier than the built-in 25-watt amplifier. A
higher powered amplifier may be connected to the player's stereo or mono out jacks.
MONO OUT
Connect a patch cord from the mono out to the aux or line input of a separate mono amplifier. Most
commercial sound systems are mono.
NOTE:
The mono out is a lower level than the stereo out. You may obtain a higher level mono output by
connecting a patch cord to the right channel stereo out (no left channel connection).
STEREO OUT
Connect a patch cord from the stereo out to the aux or line input of a separate stereo amplifier.
bose equalizer module connections
The Bose module is a monophonic equalizer specifically designed for Bose FreeSpace 8 or 25 speaker
systems. The EQ8 module is for the smaller FreeSpace 8 speakers only. The EQ102 module is for
FreeSpace 25, 32 and 102 speakers.
Connect the patch cord supplied with the Bose module from the mono out jack to the EQ IN jack of the
Bose module and from the EQ out jack of the Bose module to the amp in jack of the MCD-1000.
The Bose module has no adjustments.

operating the mcd-1000
Operating the MCD-1000 is very similar to operating a home-type CD player, however Muzak discs are a proprietary
format which will not play on consumer audio CD players. Consumer audio CDs will not play on the MCD-1000.
1. Attach the enclosed AC power cord to the AC inlet on the rear panel.
2. Plug the AC power cord into a grounded (3 prong) 120 volt AC outlet. DO NOT REMOVE THE ROUND GROUND
PIN FROM THE AC PLUG.
3. Press the power button.
4. Press the open/close button to open the disc tray.
5. Place the CD in the tray label side up.
6. Press the open/close button to close the disc tray.
7. The Play LED will flash during disc initialization.
8. Music playback will begin in about five to ten seconds after disc initialization and the Play LED will remain on. If any
LED remains flashing, see Error Indicaations on page 15.
9. Set the music volume for the desired volume level.
10. Set the rear panel bass and treble controls for the desired tone balance.
CAUTION — TURNING THE BASS UP TO A HIGH VOLUME MAY CAUSE DISTORTION OR DAMAGE TO THE AMPLIFIER.
11. The CD will repeat continuously until the stop or open/close buttons are pressed.
12. Press the forward button to advance to the next music track.
13. Press the back button once to play the present music track over. Press the back button twice to start from the
previous music track.
remote control terminals & backup system hookup
1. Connect a momentary contact switch or the backup start output of a Muzak SS-200 silence sensor between the
MCD-1000 start input and ground terminals.
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interlocking hookup
1. When interconnecting two players together, connect the interlock output of the first player to the start input of
the second player.
2. Connect the interlock output of the second player to the start input of the first player to complete the loop.
3. Connect a mono patch cord from the mono output of the first player to mono out of the second player.
4. Connect the speaker system to the audio output terminals of the second unit.
NOTES:
The auto start dip switches (#1) must be off for interlock operation. The disc repeat dip switches (#2) must be off
for interlock operation.
2. Connect a momentary contact switch or the backup stop output of the Muzak SS-200 silence sensor between
the MCD-1000 stop input and ground terminals.
NOTE: The auto start dip switch #1 must be off for remote control operation.

backup system operation
1. Set the SS-200 Silence Sensor Main to Backup timer according to your system requirements.
2. Set the SS-200 Silence Sensor Backup to Main timer according to your system requirements. The Auto-Reset
jumper must be in place.
3. The SS-200 will send a start pulse to the MCD-1000 after the pre-set silence time from the DBS receiver.
4. The SS-200 will send a stop pulse to the MCD-1000 after the pre-set main audio time from the DBS receiver.
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routine maintenance
1. The MCD-1000 requires no routine maintenance other than an occasional light dusting.
2. Dirty discs may be cleaned with a soft cloth towel or rag with a motion from the center outward. Do not wipe in a
circular motion.
CAUTION — DO NOT USE PAPER TOWELS AS THEY SCRATCH THE SURFACE OF THE CD.
NOTES:
•Commercially available products such as laser lens cleaning kits or stick-on rings are not recommended. They do
little, if anything, to improve performance and may actually degrade performance.
•Never attempt to insert sharp metal objects in the disc tray.
•See the WHAT YOU SHOULD DO on page 15 for advice on removing jammed CDs.
operating the remote control circuit
1. Set the MCD-1000 auto start dip switch (#1) to the off position. This prevents the player from playing when the
power is switched on.
2. Press the remote momentary contact start switch to begin playing.
3. Press the remote momentary contact stop switch to stop playing.
NOTES:
•When stopping in the middle of a song or track and then returning to play mode, the player will start at the
beginning of the last music track.
•When switching the MCD-100 power off, the player will start at the first song or track.

troubleshooting
In the event of a problem with your MCD-1000, use the following troubleshooting chart to remedy or isolate the
cause. If you are unable to remedy the problem, see Important Telephone Numbers on page 16 to call your local
Affiliate or Muzak Customer Service.
SYMPTOM/PROBLEM POSSIBLE CAUSE/SOLUTION
No power AC cord loose or not plugged in
Blown fuse See section below
Disc doesn't play No CD in tray
Consumer audio disc Not compatible with this system
Jammed CD CD loaded upside down, dirty or damaged CD, or defective CD player
Low or no volume Speaker wire disconnected or Volume control off
Mismatched output connection See page 15
Blinking LEDs
•Power & Shuffle Incompatible consumer audio CD. Load Muzak CD
•Play Fail to initialize disc, damaged disc or malfunctioning player
•Power & Shuffle Fail to play music, damaged disc or malfunctioning player
•Power & Play Disc tray failure. See next page: REMOVING A JAMMED CD
what you should do
FUSE REPLACEMENT PROCEDURE
1. Remove the AC power cord from the AC inlet on the rear panel.
2. The fuse holder is in a small compartment directly beside the AC power cord.
3. Pry the fuse holder open with your fingernail or small flat blade screwdriver.
4. Remove the blown fuse and replace it with a spare. This fuse is referred to as a GMA or 5x20 mm type fuse.
Additional fuses may be obtained from your local Muzak Affiliate, or from your local Radio Shack store
(part # 270-1051).
CAUTION — DO NOT USE SLO-BLO OR TIME DELAY FUSES.
CONTINUED
14

REMOVING A JAMMED CD
1. If the CD is jammed and the disc tray will not open, locate the eject stick supplied with the spare fuse and warranty
card. If you cannot locate the eject stick (looks like a small 90 degree allen wrench), you may use a large,
straightened paper clip.
2. Switch the AC power off.
3. Place the tool into the small hole under the disc tray and push firmly.
4. Once the door begins to open, pull it open the rest of the way by hand.
5. Remove the CD.
6. Turn the AC power on again and push the open/close button to fully open the tray.
7. Try loading the CD again and press play.
8. If the CD or player will still not function, call your local Muzak Affiliate.
LOW OR DISTORTED VOLUME CAUSED BY MISMATCHED AUDIO OUTPUT
CONNECTION
1. If your speaker wires are connected to the 4 ohm terminals, switch the power off and connect them to the 70 V
terminals.
2. If your speaker wires are connected to the 70 V terminals, switch the power off and connect them to the 4 ohm
terminals.
3. Switch the power on and play a CD.
4. If this fails to correct the problem, call your local Muzak Affiliate.
THE MCD-1000 PLAYS SPECIALLY ENCODED DISCS
1. The player will not play consumer audio CDs.
2. Muzak CDs will not play on consumer CD players.
3. THIS IS NOT A MALFUNCTION. See ERROR INDICATIONS on the next page.
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customer services and shipping
Should any problems occur with your MCD-1000, be sure to consult your local Muzak Affiliate or Muzak Headquarters
before sending the deck anywhere for repair. This will help to identify any specific problems and possibly avoid the
necessity of shipment altogether. If shipment to Muzak becomes necessary, please call Muzak Customer Services at
800 223.0686 for a Return Authorization (RA) number before shipping the player to Muzak. When packaging the
deck for service, be sure to enclose a complete description of any problems with the player along with your:
•NAME
•RETURN ADDRESS
•PHONE NUMBER
•(RA) RETURN AUTHORIZATION NUMBER
Never ship the deck in any shipping carton other than the original or a replacement carton supplied by Muzak.
CAUTION — MAKE SURE THAT ALL THE PROTECTIVE SHIPPING LINERS ARE INSTALLED. DO NOT PACK THE DECK
IN STYROFOAM "PEANUTS" OR SIMILAR LOOSE PACKING MATERIAL. THEY ALLOW THE PLAYER TO SHIFT AROUND
IN SHIPPING.
Players damaged as a result of improper packaging will be the responsibility of the shipper. Avoid the use of carriers
who do not offer proof of delivery or tracing services. Insure or declare the player for the full value.
For more information, please call Customer Service at 800 223.0686.
ERROR INDICATIONS
1. Power and shuffle LEDs flashing slowly indicate an incompatible CD. The MCD-1000 will only play specially
encoded Muzak CDs.
2. Play LED flashing slowly indicates a disc initialization problem. Check the CD for damage and replace it if necessary.
3. Power and shuffle LEDs flashing rapidly indicate a disc play problem. Check the CD for damage and replace it if
necessary.
4. Power and play LEDs flashing alternately indicates a loading tray problem. Open the tray and reload the CD.

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3318 Lakemont Blvd. Fort Mill, SC 29708 800 223.0686 www.muzak.com
creating experiences with audio architecture
REV 09/2001
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