Mv-1 Pt018635 User manual

Owner

’

s Manual

2015 Gasoline

Owner

’

s Manual

P/N PT018635

Mobility Ventures LLC

No part of this manual may be reproduced in any form, by photostat, microfilm, xerography, or any other

means, or incorporated into any information retrieval system, electronic or mechanical, without the

written permission of Mobility Ventures LLC.

MV-1 is a registered trademark of Mobility Ventures LLC. Mobility Ventures is a trademark of Mobility

Ventures LLC. The MV-1 is covered by U.S. Patent No. D615,456. Other patents pending. Ford, Mercon and

Motorcraft are registered trademarks of Ford Motor Company. BBB is a registered trademark of Council of

Better Business Bureaus, Inc. Q’Straint and QRT are registered trademarks of Valeda Company, LLC. ANSI is

a registered trademark of American National Standards Institute, Inc.

PART NUMBER PT018635

OWNER’S MANUAL

Warranty

Table of Contents Page

MV-1 Limited Warranty��3

Who Makes these Warranties ��3

When these Warranties Begin��3

Warranty Periods��3

What is Covered��3

Items Not Covered by Warranty��6

Tire Warranty��6

Federal Requirements for Emissions Warranties��6

Federal Emissions Defect Warranty Coverage ��7

Federal Emissions Performance

Warranty Coverage��7

What is Covered by the Federal Emissions

Performance Warranty?��8

What is Not Covered by the Federal

Emissions Performance Warranty? ��9

California Requirements For

Emissions Warranties��10

Vehicles Eligible for California Emission

Warranty Coverage��10

Warranty

2

Table of Contents Page

Explanation of California Emissions Warranties��11

Manufacturer’s Warranty Coverage ��11

Owner’s Warranty Responsibilities��12

What is Covered by the California Emissions Defect

Warranties?��12

What is Not Covered by the California

Emissions Defect Warranties?��13

Limitations and Disclaimers��14

Mobility Ventures’ Participation In The Better Business

Bureau®Mediation/Arbitration Program ��14

Customer Assistance and Dispute Resolution ��14

Notice to California Purchasers��16

Warranty 3

MV-1 LIMITED WARRANTY

Your MV-1 is protected by an express limited warranty for a pe-

riod of 3-years or 36,000 miles, whichever comes rst, except for

the Powertrain and Wheelchair Access Ramp. They are covered

for a period of 5 years or 60,000 miles, whichever comes rst.

Your vehicle is also protected by certain emissions warranties

explained in this section. Please read this section carefully, as it

contains important information regarding your warranties.

Who Makes these Warranties

These warranties are made by Mobility Ventures LLC.

When these Warranties Begin

These warranties begin on the date the vehicle is delivered to the

rst retail purchaser. If the vehicle was used as a demonstrator or

company vehicle prior to retail sale, warranty coverage begins on

the date the vehicle was rst placed in such service.

Warranty Periods

Unless otherwise specied in this manual, all warranties expire

after 36 months or 36,000 miles, whichever comes rst.

What is Covered

Except for those items specically excluded herein, these war-

ranties cover the repair or replacement of any parts exhibiting

defects in material or workmanship, reported during the applica-

ble warranty period, and resulting from normal use. Repairs and

adjustments covered by these warranties are made at no charge

for parts and labor. The decision whether to repair or replace any

part will be made at the sole discretion of Mobility Ventures.

Rust-Through Sheet Metal

Mobility Ventures warrants original sheet metal against rust-

through perforation for 3 years or 36,000 miles, whichever comes

rst, unless regulated by state or federal mandates. Paint bubbling

and surface corrosion are not covered by this warranty.

Wheelchair Access Ramp

The Mobility Ventures Wheelchair Access Ramp and all related

mechanisms are covered for a term of 5 years or 60,000 miles,

whichever occurs rst. This applies to both the power ramp and

the manual ramp system and covers all parts associated with

ramp functionality. Any ramp failure that is a result of improper

use or damage is not covered.

Warranty

4

Power Swing Door

Mobility Ventures warrants that the Power Swing Door and all

related mechanisms are covered for a term of 3 years or 36,000

miles, whichever occurs rst. This applies to both the door and

the parts associated with the door functionality. Any door failure

that is a result of improper use or damage is not covered.

Power Liftgate

Mobility Ventures warrants that the Power Liftgate and all related

mechanisms are covered for a term of 3 years or 36,000 miles,

whichever occurs rst. This applies to both the liftgate and the

parts associated with the liftgate functionality.Any liftgate failure

that is a result of improper use or damage is not covered.

Battery

Mobility Ventures will warranty the original equipment battery

for the term of 3-years or 36,000 miles, whichever comes rst.

The battery coverage is 18 months or 18,000 miles for 100% cov-

erage. From 19 to 36 months or 18,001 to 36,000 miles, battery

replacement is subject to proration charges. Refer to the follow-

ing chart for proration percentages:

Mobility Ventures Battery Proration Chart

Months of Use Owner Portion Warranty Portion

0-18 0% 100%

19 10% 90%

20 15% 85%

21 20% 80%

22 25% 75%

23 30% 70%

24 35% 65%

25 40% 60%

26 45% 55%

27 50% 50%

28 55% 45%

29 60% 40%

30 65% 35%

31 70% 30%

32 75% 25%

33 80% 20%

34 85% 15%

35 90% 10%

36 95% 5%

37+ 100% 0%

Warranty 5

Powertrain

The Mobility Ventures Powertrain Warranty coverage applies to

the repair or replacement of major internal components or assem-

blies of the engine, transmission and drive axle. Powertrain War-

ranty coverage is for 5 years or 60,000 miles, whichever comes

rst.

Engine

• All Internally Lubricated Parts

• Cylinder Block

• Cylinder Heads

• Electrical Fuel Pump

• Electronic Engine Control Unit (ECM)

• Engine Mounts

• Flywheel

• Manifold (Intake or Exhaust)

• Manifold Bolts

• Oil Pan

• Oil Pump

• Seals and Gaskets

• Thermostat

• Thermostat Housing

• Timing Chain Cover

• Timing Chain

• Valve Covers

• Water Pump

Transmission/Drive Axle

• All Internal Transmission Parts

• Axle Shafts

• Center Support Bearing

• Constant Velocity Joints

• Drive Axle Housing

• Drive Shaft/Propeller Shaft

• Retainers

• Seals and Gaskets

• Supports

• Torque Converter

• Transmission Case

• Transmission Mounts

• Universal Joints

• Wheel Bearings (Front or Rear)

Warranty

6

Items Not Covered by Warranty

The repairs listed below are not covered under the New Vehicle

Limited Warranty:

• Damage Due to Accidents, Misuse or Alterations

• Damage Due to Impact, Use, or the Environment

• Maintenance

• Damage or Corrosion Due to Environment, Chemical

Treatments or Aftermarket Installations/Products

• Damage or Failure Due to Lack of Maintenance

• Non-MV-1 Parts and Accessories or Alterations to

Original Vehicle Equipment

• Damage Due to Contaminated or Poor Quality/Improper Fuel

• Aftermarket Engine Performance Enhancement Products

and Modications

Tire Warranty

Tires are not covered under the Mobility Ventures New Vehicle

Limited Warranty. They are covered by the tire manufacturer’s

warranty. Information concerning warranty coverage on the tires

can be obtained from the tire manufacturer’s warranty informa-

tion provided with the Owner’s Manual.

FEDERAL REQUIREMENTS FOR EMISSIONS

WARRANTIES

Your MV-1 is in compliance with Federal Emissions require-

ments and is covered by the Emissions Defect Warranty and the

Emissions Performance Warranty.

For full details on emissions control coverage, see:

• Federal Emissions Defect Warranty Coverage on page 7

• Federal Emissions Performance

Warranty Coverage on page 7

• What is Covered by the Federal Emissions

Performance Warranty? on page 8

• What is Not Covered by the Federal

Emissions Performance Warranty? on page 9

Warranty 7

FEDERAL EMISSIONS DEFECT WARRANTY

COVERAGE

During the warranty coverage period, Mobility Ventures warrants that:

• your vehicle is designed, built, and equipped to meet - at the

time it is originally manufactured - the emissions regulations

of the U.S. Environmental Protection Agency (EPA).

• your vehicle and engine is free from emission-related defects

in factory-supplied materials or workmanship, which are de-

fects that could prevent the vehicle from conforming with

applicable EPA regulations.

• you will not be charged for diagnosis, repair, replacement,

or adjustment of parts containing an emissions-related

defect. Applicable parts are listed under What is Covered by

the Federal Emissions Performance Warranty? on page 8.

The warranty coverage periods:

• 8 years or 80,000 miles (whichever occurs rst) for catalytic

converters, Powertrain Control Module (PCM), and any other

onboard emission diagnostic module.

OR

• 3 years or 36,000 miles (whichever occurs rst) for all other

covered parts.

See What is Covered by the Federal Emissions

Performance Warranty? on page 8 for a list of covered parts.

FEDERAL EMISSIONS PERFORMANCE

WARRANTY COVERAGE

Under the Federal Emissions Performance Warranty Coverage,

Mobility Ventures will repair, replace, or adjust - with no charge

for labor, diagnosis or parts - any emissions control device or

system, if you meet all of the following conditions:

• You have maintained and operated your vehicle according to

the instructions on proper care in the Maintenance Schedule

And Record Log on page 165.

• Your vehicle fails to conform, during the warranty cover-

age period, to the applicable national EPA standards, as de-

termined by an EPA approved inspection and maintenance

program.

• You are or will be subject to a penalty or sanction under lo-

cal, state, or federal law because your vehicle has failed to

conform to the emissions standards. (A penalty or sanction

can include being denied the right to use your vehicle).

• Your vehicle has not been tampered with, misused or abused.

The warranty coverage period for the MV-1 is:

• 8 years or 80,000 miles (whichever occurs rst) for catalytic

converters, Powertrain Control Module (PCM), and any oth-

er onboard emission diagnostic module.

Warranty

8

• 2 years or 24,000 miles (whichever occurs rst) for all other

covered parts.

See below for a list of covered parts.

Note that the warranty period begins the date you receive your new

vehicle.

What is Covered by the Federal Emissions

Performance Warranty?

For your vehicle, if these parts contain an emissions-related de-

fect, they are covered by both the Emissions Defect Warranty and

the Emissions Performance Warranty.

• Air Flow Sensor

• Air/Fuel Feedback Control System and Sensors

• Air Induction System

• Auxiliary Body Control Module*

• Catalytic Converter

• Cold Start Enrichment System

• Controls for Deceleration

• Electronic Ignition System

• Exhaust Pipe (Manifold to Catalyst)

• Electronic Engine Control Sensors and Switches

• Evaporative Emission Control System

• Exhaust Manifold

• Fuel Filler Cap and Neck Restrictor

• Fuel Injection System

• Fuel Injection Supply Manifold

• Fuel Temperature and Pressure Sensors

• Fuel Tank

• Ignition Coil and/or Control Module

• Intake Manifold

• Malfunction Indicator Lamp (MIL) Cluster/On-Board

Diagnostic (OBD) System

• PCV System and Oil Filler Cap

• Powertrain Control Module (PCM)*

• Spark Control Components

• Spark Plugs and Ignition Wires

• Synchronizer Assembly

• Thermostat

• Throttle Body Assembly (MFI)

* Includes hardware and emissions related software changes

only.

Warranty 9

Important Information About List of Parts

Also covered by the two emissions warranties are all emissions-

related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts,

connectors, fuel lines, sensors, and wiring harnesses that are used

with components on the list of parts above.

Concerning parts that should be replaced on a certain mainte-

nance schedule, these parts remain under warranty until:

(a) the rst replacement time that is specied in the Scheduled

Maintenance section of your Owner’s Manual; or

(b) the time or mileage limits of the Federal Defect and Per-

formance Warranties (whichever occurs rst). Your authorized

MV-1 service center maintains a complete list of parts covered

by emissions warranties. For more details about the specic parts

covered by the Emissions Defect Warranty, contact your autho-

rized MV-1 service center.

Mobility Ventures strongly recommends that you have your ve-

hicle serviced by an authorized MV-1 service center, and that

genuine Mobility Ventures parts be used.

The installation and use of defective, non-equivalent, or uncerti-

ed emissions-related parts may reduce the effectiveness of your

vehicle’s emissions control system and result in denial of war-

ranty claims.

Maintenance, replacement, or repair of the emission control

devices and systems may be performed by any automotive

repair establishment or individual using certied parts. UN-

LESS OTHERWISE AUTHORIZED, WARRANTY SER-

VICE OF ALL OTHER PARTS MUST BE PERFORMED

BY AN AUTHORIZED MV-1 SERVICE CENTER.

What is Not Covered by the Federal

Emissions Performance Warranty?

Mobility Ventures may deny you emissions warranty coverage

if your vehicle or a part does not contain an emissions-related

defect or has failed because of abuse, neglect, improper mainte-

nance, unapproved modications, or any items included in Items

Not Covered by Warranty on page 6.

Making a Claim under the Federal Emission Perfor-

mance Warranty:

A claim under the Federal Emission Performance Warranty may

be raised immediately upon the failure of an EPA-approved emis-

sion test. To obtain service or repairs under the Federal Emis-

sions Warranties, you should return your vehicle to an authorized

MV-1 service center during its normal operating hours. Warranty

service, adjustments, repairs, and replacements (including parts,

labor, and diagnosis) will be performed at no charge to you.

Warranty

10

If your Federal Emissions Warranty claim is denied, Mobility

Ventures will provide you with a written explanation of reasons

within the shorter of (1) 30 days from the date of presentment to

the authorized MV-1 service center, or (2) the time required by

law for your vehicle to be repaired without incurring further pen-

alty. If Mobility Ventures does not provide an explanation within

the appropriate time, it will remedy the vehicle’s nonconformity

free of charge unless (1) delay was requested by the vehicle’s

owner or (2) the delay was caused by events or factors beyond

the control of Mobility Ventures or the authorized MV-1 service

center.

You may obtain further information concerning your vehicle’s

emissions performance warranty, or report a violation of the

terms of the warranty, by contacting the Director, Field Opera-

tions and Support Division (6406J), Environmental Protection

Agency, 401 “M” Street, SW., Washington, DC 20460 (Atten-

tion: Warranty Claim).

CALIFORNIA REQUIREMENTS FOR

EMISSIONS WARRANTIES

Vehicles Eligible for California Emission

Warranty Coverage

California emission warranty coverage applies if your vehicle

meets the following two requirements:

• Your vehicle is registered in California or other states adopt-

ing California emission and warranty regulations, *

and

• Your vehicle is certied for sale in California as indicated on

the vehicle emission control information label.

* Other states adopting California emissions and warranty regula-

tion: Connecticut, Maine, Massachusetts, New Jersey, Oregon,

Pennsylvania, Rhode Island, Vermont and Washington.

NOTE: New York adopted California emissions standards, but

not the California Emissions Warranty; the Federal Emissions

Control Warranty applies to all non-Partial Zero Emissions Vehi-

cles (PZEV) in New York�

Warranty 11

Explanation of California Emissions Warranties

Your Warranty Rights and Obligations

The California Air Resources Board and Mobility Ventures are

pleased to explain the emission control system warranty on the

vehicle. In California, new motor vehicles must be designed,

built, and equipped to meet the State’s stringent anti-smog stan-

dards.

Mobility Ventures must warrant the emission control system on

your vehicle for periods of time listed on page 11, provided there

has been no abuse, neglect, or improper maintenance of your ve-

hicle.Your emission control system may include parts such as the

fuel injection system, the ignition system, catalytic converter, and

the engine computer. Also included may be hoses, belts, connec-

tors, and other emissions-related assemblies.

Where a warrantable condition exists, Mobility Ventures will re-

pair your vehicle at no cost to you including diagnosis, parts, and

labor.

Manufacturer’s Warranty Coverage

The California Emissions Warranty Coverage for the MV-1 is:

• For 3 years or 50,000 miles (whichever rst occurs):

– If your MV-1 fails a Smog Check inspection, all necessary

repairs and adjustments will be made by Mobility Ventures

to ensure that your vehicle passes the inspection. This is

your emission control system PERFORMANCE WAR-

RANTY.

– If any emission-related part on your vehicle is defective,

the part will be repaired or replaced by Mobility Ventures.

This is your short-term emission control system DEFECTS

WARRANTY.

• For 7 years or 70,000 miles (whichever rst occurs):

– If an emission-related part listed in this warranty booklet

specially noted with coverage for 7 years or 70,000 miles is

defective, the part will be repaired or replaced by Mobility

Ventures. This is your long-term emission control system

DEFECTS WARRANTY.

NOTE: Specic emission-related parts, including the catalytic

converters, Powertrain Control Module (PCM), and any other on-

board emission diagnostic modules, are covered for 8 years or

80,000 miles under the Federal Emission Control System War-

ranty�

Warranty

12

Owner’s Warranty Responsibilities

As the vehicle owner, you are responsible for the performance of

the required maintenance listed in your owner’s manual. Mobility

Ventures recommends that you retain all receipts covering main-

tenance on your vehicle, but Mobility Ventures cannot deny war-

ranty coverage solely for the lack of receipts or for your failure to

ensure the performance of all scheduled maintenance.

You are responsible for presenting your vehicle to a Mobility

Ventures service center as soon as a problem exists. The warran-

ty repairs should be completed in a reasonable amount of time,

not to exceed 30 days. As the vehicle owner, you should also be

aware that Mobility Ventures may deny you warranty coverage if

your vehicle or a part has failed due to abuse, neglect, improper

maintenance, or unapproved modications.

If you have any questions regarding your warranty rights and re-

sponsibilities, or if you want to report what you believe to be

violations of the terms of this warranty, you may contact MV-1

Customer Assistance at 1-877-MV1-FORU (877-681-3678) or

the California Air Resources Board at:

State of California Air Resources Board

Mobile Source Operations Division

P.O. Box 8001

El Monte, California 91731-2990

What is Covered by the California Emissions

Defect Warranties?

If the parts on the following list contain a defect that affects

emissions, they are covered by the California Emissions Defect

Warranties. Parts noted with an asterisk (*) are covered by the

7-year/70,000-mile defects warranty. Parts noted with a double

asterisk (**) are covered by the 8-year/80,000-mile Federal

Emission Control System Warranty. All other parts are covered

by the 3-year/50,000-mile defects warranty.

• Air Flow Sensor

• Air/Fuel Feedback Control System and Sensors

• Air Induction System

• Catalytic Converter**

• Cold Start Enrichment System

• Controls for Deceleration

• Electronic Ignition System

• Exhaust Pipe (Manifold to Catalyst)

• Electronic Engine Control Sensors and Switches

• Evaporative Emission Control System*

• Exhaust Manifold

• Fuel Filler Cap and Neck Restrictor

Warranty 13

• Fuel Injection System

• Fuel Tank*

• Ignition Coil and/or Control Module

• Intake Manifold

• Malfunction Indicator Lamp (MIL)/On-Board

Diagnostic (OBD) System**

• PCV System and Oil Filler Cap

• Powertrain Control Module (PCM)**†

• Spark Control Components

• Spark Plugs and Coil Assembly*

• Thermostat

• Throttle Actuator Control

• Throttle Body Assembly (MFI)

† Includes hardware and emissions related software changes only.

Important Information about List of Parts

There may be additional coverage for these parts through the

Bumper-to-Bumper or Powertrain limited warranties. In any case,

the warranty with the broadest coverage applies. Also covered

by this warranty are all emissions-related bulbs, hoses, clamps,

brackets, tubes, gaskets, seals, belts, connectors, non-diesel fuel

lines, and wiring harnesses that are used with components on the

list of parts above.

Concerning parts that should be replaced on a certain mainte-

nance schedule: these parts remain under warranty until the rst

required replacement time that is specied in Scheduled Mainte-

nance section of this manual.

NOTE: If the diagnosis does not reveal a defect, the Defects

Warranty does not apply� Your Mobility Ventures service center

maintains a complete list of covered parts� For more details about

the specic parts that are covered by the Defects Warranty, con-

tact your service center�

What is Not Covered by the California

Emissions Defect Warranties?

Mobility Ventures may deny you emissions warranty coverage if

your vehicle or a part does not contain a defect that affects emis-

sions or has failed because of abuse, neglect, improper mainte-

nance, unapproved modications, or any items included in Items

Not Covered by Warranty on page 6.

Warranty

14

LIMITATIONS AND DISCLAIMERS

THE EXPRESS LIMITED WARRANTIES EXPLAINED

IN THIS MANUAL ARE THE ONLY EXPRESS WARRAN-

TIES BY MOBILITY VENTURES RELATED TO YOUR

VEHICLE.

THESE WARRANTIES ARE IN LIEU OF ALL OTHER

OBLIGATIONS, LIABILITIES OR WARRANTIES, EX-

PRESS OR IMPLIED. ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICU-

LAR PURPOSE ARE LIMITED TO THE DURATION OF

THE APPLICABLE EXPRESS LIMITED WARRANTIES.

MOBILITY VENTURES SHALL NOT BE LIABLE FOR

ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES,

INCLUDING BUT NOT LIMITED TO LOSS OF USE

OF THE VEHICLE, ALTERNATE TRANSPORTATION,

LODGING, LOSS OF TIME OR INCONVENIENCE OR

COMMERCIAL LOSS.

Some states do not allow limitations on how long an implied war-

ranty lasts, or the exclusion or limitation of incidental or conse-

quential damages, so the above limitation may not apply to you.

This warranty gives you specic legal rights, and you may also

have other rights which vary from state to state.

MOBILITY VENTURES’ PARTICIPATION IN

THE BETTER BUSINESS BUREAU®MEDIA-

TION/ARBITRATION PROGRAM

Customer Assistance and Dispute Resolution

Satisfaction with your new MV-1 is very important to us. If you

have a problem with your vehicle, please follow these steps:

Step 1

Contact your MV-1 authorized service center. Customarily, most

issues are resolved at this level. If the service center sales or ser-

vice department or the general manager does not address your

issue to your satisfaction, then:

Step 2

Contact MV-1 Customer Assistance at 877-MV1-FORU (877-

681-3678) or owner[email protected]. When you contact MV-

1, please provide the following information:

• Vehicle Identication Number (VIN) - this can be found on

the vehicle registration or title or on the driver’s side corner

of the dashboard under the windshield.

• Service center name and location.

• Vehicle’s current mileage.

Warranty 15

MV-1 Customer Service will work with your service center to try

and resolve your issue.

Step 3

If we are unable to resolve the problem, you may le a claim with

the Better Business Bureau (BBB) Auto Line Program. This is

an out of court program to settle automotive disputes involving

vehicle repairs or coverage under the New Vehicle Limited War-

ranty. This program is free of charge to you and consists of two

parts, mediation and arbitration. With mediation the BBB staff

will facilitate negotiation between the parties to try and reach a

mutually acceptable resolution. If the mediation is unsuccessful

or you do not agree to mediate, you may request arbitration. This

will involve an impartial third-party arbitrator rendering a deci-

sion after an informal hearing process.

The BBB claims resolution process normally results in a decision

within 40 days from the time a claim is led. The decision is not

binding on you and, if you do not agree with it, you may pursue

other avenues of relief. Note, however, that you are required to

use the BBB arbitration mechanism before exercising rights or

seeking remedies under the federal Magnuson-Moss Warranty

Act or under the warranty enforcement laws (“lemon laws”) of

some states.

You may contact the BBB AUTO LINE at:

BBB AUTO LINE Program

Council of Better Business Bureaus, Inc.

3033 Wilson Blvd.

Suite 600

Arlington, VA 22201

Tel. 1-800-955-5100

www.dr.bbb.org/goauto

When you contact the BBB AUTO LINE, you should be prepared

to provide the following information:

• Your name and address

• Vehicle Identication Number (VIN)

• Make, model, and model year of your vehicle

• A description of the problem

Eligibility for this program may be limited by the component or

part involved, vehicle age, mileage, or other factors. Mobility

Ventures LLC reserves the right to change eligibility limitations

and/or discontinue participation in this program.

Warranty

16

Notice to California Purchasers

Mobility Ventures participates in the Better Business Bureau

(BBB) AUTO LINE Program. This is an out of court program to

settle automotive disputes involving vehicle repairs or coverage

under the New Vehicle Limited Warranty. Mobility Ventures and

BBB AUTO LINE have been certied by the Arbitration Certi-

cation Program of the California Department of Consumer Af-

fairs.

If we are unable to resolve your problem, you may le a claim

with the BBB AUTO LINE. To le a claim, you will be asked to

provide your name and address; the brand and Vehicle Identica-

tion Number of your vehicle; the approximate date you acquired

the vehicle; the vehicle’s current mileage; the approximate date

and mileage when the problem was rst brought to the attention

of Mobility Ventures or an authorized Mobility Ventures service

center; a description of the problem; and a statement of the relief

you are seeking.

The BBB AUTO LINE program is free of charge to you and con-

sists of two parts, mediation and arbitration. With mediation the

BBB staff will facilitate negotiation between the parties to try to

reach a mutually acceptable resolution. If the mediation is unsuc-

cessful or you do not agree to mediate, you may request arbitra-

tion. This will involve an impartial third-party arbitrator render-

ing a decision after an informal hearing process.

The BBB claims resolution process normally results in a decision

within 40 days from the time a claim is led. There may be a

delay of 7 days if you did not rst contact Mobility Ventures LLC

about your problem, or up to 30 days if the arbitrator requests

an inspection/report by an impartial technical expert or further

investigation and report by BBB AUTO LINE.

The arbitrator’s decision is not binding on you, and, if you do not

agree with it, you may pursue other avenues of relief. However,

you are required to use the BBB AUTO LINE before asserting in

court any rights or remedies under the federal Magnuson-Moss

Warranty Act or California’s Lemon Law.

Introduction/Features

Table of Contents Page

Welcome��19

General Information��19

Vehicle Symbol Glossary��20

Warranty Information��23

Safety Information ��23

General Vehicle Information��23

Warning Labels��24

Emission Control Information Label��27

Safety Certication Decal ��28

Exhaust and Chemical Warning��29

Federal Highway Administration Regulation��29

Reporting Safety Defects��29

California Proposition 65 Warning��30

Perchlorate Material ��30

Breaking-in Your Vehicle��30

Vehicle Modications��30

Introduction/Features

18

Table of Contents Page

Impaired Driving ��31

Drugs��31

Alcohol��31

Distracted Driving��32

Passive Anti-Theft System (PATS) ��32

Automatic Arming��33

Automatic Disarming��33

Keys��33

Replacement Keys��34

Programming Spare Keys��34

Remote Entry System��35

Interference Statement��35

Unlocking the Doors��35

Locking the Doors ��36

Car Finder ��36

Sounding the Panic Alarm��36

Replacing the Battery��37

Replacing or Adding Remote Entry

Transmitters��37

Table of Contents Page

Illuminated Entry��38

Cup Holders��39

Grab Handles ��39

Coat Hooks��39

Sun Visors��39

Storage��40

Audio System ��40

Auxiliary Power Point (12v DC)��41

Backup Camera��42

Night Time Use��43

Maintenance and Service��43

Vehicle Identication Number (VIN)��44

Vehicle Identication Number Decoding Chart��45

MV-1 PT018635 User manual

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