NAL SHOUT sp User manual

451-93281-001 SHOUT sp User Guide, Rev B.1
1
SHOUT sp USER GUIDE
Version B.1
May 24, 2022
Copyright © 2022 by NAL Research Corporation
11100 Endeavor Ct., Suite 300
Manassas, Virginia 20109 USA
Phone: [phone]
E-mail: [e-mail]
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451-93281-001 SHOUT sp User Guide, Rev B.1
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|Legal Disclaimer and Condition of Use
This document contains information for the SHOUT sp Iridium smartphone and personal
satellite tracking device and accompanying accessories (“Product”) which is provided “as is.”
Reasonable effort has been made to make the information in this document reliable and
consistent with specifications, test measurements and other information. However, NAL
Research Corporation and its affiliated companies, directors, officers, employees, agents,
trustees or consultants (“NAL Research”) assume no responsibility for any typographical,
technical, content or other inaccuracies in this document. NAL Research reserves the right in
its sole discretion and without notice to you to change Product specifications and materials
and/or revise this document or withdraw it at any time. User assumes the full risk of using the
Product specifications and any other information provided.
NAL Research makes no representations, guarantees, conditions or warranties, either
express or implied, including without limitation, any implied representations, guarantees,
conditions or warranties of merchantability and fitness for a particular purpose, non-
infringement, satisfactory quality, non-interference, accuracy of informational content, or
arising from a course of dealing, law, usage, or trade practice, use, or related to the
performance or nonperformance of any products, accessories, facilities or services or
information except as expressly stated in this guide and/or the Product and/or satellite service
documentation. Any other standards of performance, guarantees, conditions and warranties
are hereby expressly excluded and disclaimed to the fullest extent permitted by the law. This
disclaimer and exclusion shall apply even if the express limited warranty contained in this guide
or such documentation fails of its essential purpose.
In no event shall NAL Research be liable, whether in contract or tort or any other legal
theory, including without limitation strict liability, gross negligence or negligence, for any
damages in excess of the purchase price of the Product, including any direct, indirect, incidental,
special or consequential damages of any kind, or loss of revenue or profits, loss of business,
loss of privacy, loss of use, loss of time or inconvenience, loss of information or data, software
or applications or other financial loss caused by the Product (including hardware, software
and/or firmware) and/or the Iridium satellite, or arising out of or in connection with the ability
or inability to use the Product (including hardware, software and/or firmware) and/or the
Iridium satellite to the fullest extent these damages may be disclaimed by law and whether
advised of the possibilities of such damages. NAL Research is not liable for any claim made by
a third party or made by you for a third party.

451-93281-001 SHOUT sp User Guide, Rev B.1
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|Revision History
Revision
Date
Description
Author
A
4/7/20
Initial version
A. Schiltz, P. Kormendi,
L. Perfetti, R. Raulli
B
7/7/20
PTT Options Described
R. Raulli
B.1
5/24/22
Added FCC notifications
A. Schiltz
|Reference Documents
The latest revision of these documents are available from the NAL Research website at
(http://www.nalresearch.com/Downloads.html).
Reference
Title
Revision / Date
[1]
Security Requirements for Cryptographic Modules, FIPS
PUB 140-2, US Department of Commerce, National
Institute of Standards and Technology,
May 25th, 2001
[2]
Security Requirements for Cryptographic Modules,
Annex A: Approved Security Functions for FIPS PUB 140-
2, US Department of Commerce, National Institute of
Standards and Technology
February 19th, 2003
[3]
PECOS Message Definition Specification, 200907-001
Version 1.7
July 29, 2009

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|Contents
| Legal Disclaimer and Condition of Use...............................................2
| Revision History .............................................................................3
| Reference Documents .....................................................................3
| Contents .......................................................................................4
| Glossary .......................................................................................5
| Introduction ..................................................................................6
| Using the SHOUT sp .......................................................................8
| Home Screen............................................................................... 12
| Quick Start.................................................................................. 14
| SHOUT sp Display ........................................................................ 15
| Making a Phone Call ..................................................................... 16
| NAL SHOUT App........................................................................... 18
Texting Menu............................................................................. 18
Tracking Menu ........................................................................... 25
Utilities Menu............................................................................. 29
Settings Menu............................................................................ 33
| NAL Push-to-Talk [PTT] App .......................................................... 49
Launching and Unlocking the PTT App........................................... 50
PTT App Screens ........................................................................ 51
PTT Options and Settings Menu.................................................... 54
| Appendix A: PMS Features ............................................................ 58
| Appendix B: Upgrading the Firmware.............................................. 59
| Appendix C: Design Specifications .................................................. 60
| Appendix D: Standard Compliance ................................................. 62
| Appendix E: Export Compliance ..................................................... 63

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|Glossary
ACL Access Control List
AES Advanced Encryption Standard
BIS Bureau of Industry and Security
CE Conformité Européenne
CEP Circular Error Probability
DoD Department of Defense
DoD EMSS DoD Enhanced Mobile Satellite Services
EAR Export Administration Regulations
ETSI European Telecommunications Standards Institute
FCC Federal Communications Commission
FDMA Frequency Division Multiple Access
GPS Global Positioning System
HACC Horizontal Accuracy
HDOP Horizontal Dilution of Precision
IC Industry Canada
IMEI International Mobile Equipment Identification
LBT L-Band Transceiver
LCD Liquid Crystal Display
LED Light Emitting Diode
LNA Low Noise Amplifier
NOC Network Operation Center
OFAC Office of Foreign Asset Controls
PMS PECOS Message Structure
POP Post Office Protocol
RF Radio Frequency
RUDICS Router-Based Unrestricted Digital Internetworking Connectivity Solution
SBAS Satellite Based Augmentation System
SBD Short Burst Data
SMS Short Message Service
SMTP Simple Mail Transfer Protocol
TDD Time Division Duplex
TDMA Time Division Multiple Access
UTC Coordinated Universal Time
USB Universal Serial Bus
VDOP Vertical Dilution of Precision

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|Introduction
The SHOUT sp is an Android-powered smartphone coupled with Iridium®-based voice service
and tracking / messaging capability of the SHOUT family of products. NAL Research built the
SHOUT sp specifically for use with the Iridium network. It features Iridium’s short burst data
(SBD), SMS, voice calls, push-to-talk (PTT). In future release AES-256 voice encryption and
low power tracking will be added as software upgrades.
The SHOUT sp features a high-resolution color touchscreen with an on-screen keyboard and
the NAL Research SHOUT app. The included app supports transmission of tracking reports and
a combination of freeform text and canned messages. A guarded Emergency button is used
for immediate emergency/alert notifications.
The SHOUT sp offers a variety of services including:
Normal Tracking –Programmed to automatically wake up and send a position report at
a set interval ranging from continuous to once every seven days.
Emergency Alert –Sends alerts to a designated monitoring center using an Emergency
button. The monitoring center and the user may then communicate to define further
specifics of the emergency.
Canned Text Messaging —Allows the user to send canned (pre-defined) messages
stored in device memory. Sending canned messages saves bandwidth (and airtime cost)
because only short codes are transmitted to the server instead of the entire message
body.
Waypoint Tracking —Lets the user send and/or save waypoints for later retrieval. A
waypoint is a GPS location that a user wants to identify and mark with a specific name tag
for future reference.
Check-In —Allows a quick check-in message to be sent.
Integrated Camera with Flash –Included is a 5 megapixel camera for taking images.
Push-to-Talk –Full push-to-talk capability with a single button on the side of the device
using Iridium’s Commercial PTT service. This function is made available when the PTT
App is launched and running.
Low Power Tracking –Allows tracking with the Android framework powered off to
maximize battery life and the number of reports.
AES-256 Voice Encryption –(FUTURE RELEASE) Encryption of circuit-switched voice
calls.
The SHOUT sp reporting formats are 100% compatible with the SHOUT, SHOUT nano and
SHOUT ts when using the Iridium link.

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The SHOUT sp main application menu options are displayed as icons for quick access. The
device can periodically wake up from sleep to send its position report to a network operation
center (NOC). An Emergency button is used for immediate emergency/alert notifications. Data
are packaged in either unencrypted or 256-bit AES encrypted format. The 256-bit AES
encryption algorithms for data implemented in the SHOUT sp comply with NIST FIPS140-2
(see documents Security Requirements for Cryptographic Modules, FIPS PUB 140-2, US
Department of Commerce, National Institute of Standards and Technology, May 25th, 2001
[1] and Security Requirements for Cryptographic Modules, Annex A: Approved Security
Functions for FIPS PUB 140-2, US Department of Commerce, National Institute of Standards
and Technology, February 19th, 2003 [2]).
The SHOUT sp is capable of sending position reports and text messages in PECOS Message
Structure (PMS). The PMS complies with the Blue Force Tracking Data Format Specification as
defined in the document PECOS 200907-001 Version 1.7 [3]. Functions related to PMS can be
found in Appendix A.
IMPORTANT: The SHOUT sp is capable of operation on the Iridium DoD EMSS Gateway
when it is equipped with a DISA EMSS Iridium SIM card. However, accessing the EMSS
Gateway is not authorized until the SHOUT sp is provisioned (sign up for airtime).
Unauthorized attempts to access the EMSS Gateway will result in immediate disabling of the
offending device, which must then be returned to NAL Research for repair. Please see the
webpage https://emss.pac.disa.mil for more information regarding DoD EMSS SIM cards and
service provisioning.
IMPORTANT: The user should not disassemble the SHOUT sp for repair or services. The
warranty is voided if the SHOUT sp is disassembled. It should be returned to NAL Research
for service. Contact NAL Research Tech Support by dialing 888 SHOUT NR (888-746-8867) or
emailing [e-mail].

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|Using the SHOUT sp
The SHOUT sp user interface comprises a touchscreen, a power button, a status LED,
a guarded emergency button, and a USB Micro-B port. The touchscreen allows easy
access to the device features. The USB Micro-B port is for battery charging, updating
firmware and parameter setting. The LED displays emergency and tracking mode
status.
Figure 1: SHOUT sp Views and Features
DEVICE
DESCRIPTION

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The following accessories are included with the SHOUT sp.
Figure 2: SHOUT sp Accessories
Manuals and software updates are available on the NAL Research website at
http://www.nalresearch.com/Downloads.html.
The SHOUT sp is shipped with its internal Lithium-Ion battery partially charged. The
user should fully charge the SHOUT sp before use. There are two ways to charge
the SHOUT sp. One is to use the supplied AC wall adapter. The other is to connect
to a standard USB device. With the AC wall adapter, the charging time is
approximately five hours. Charging time using a USB port depends on the type of
USB port. USB 1.0 should be able to charge the SHOUT sp in about a day assuming
the port is capable of producing an output current of 100mA. USB 2.0 can charge
in about twelve hours assuming the current output of 500 mA. NAL Research offers
12VDC and 115V AC chargers sold as separate items.
The SHOUT sp has a battery icon at the top right of its screen indicating the
battery is being charged. The device can be safely operated and does not need to
be turned off while charging. The charging cycle will complete quicker when the
device is shut down.
USB-A to-USB Micro-B Cable
AC Wall Adapter
Manuals and Software
WARNING!
All batteries can cause property damage, injury or burns if a conductive
material, such as jewelry or keys, touches exposed terminals. The
material may complete an electrical circuit and become extremely hot.
To protect against such unwanted current drain, exercise care in
handling any charged battery, particularly when placing it inside your
pocket, purse or other container with metal objects.
The user should not disassemble the SHOUT sp to replace the battery.
It should be returned to NAL Research for service. Risk of explosion if
the battery is replaced with an incorrect type. Dispose of the batteries
according to local, state and federal regulations or laws.
CHARGING THE
BATTERY
ACCESSORIES

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IMPORTANT: The SHOUT sp must be kept in environments between 0oC (32oF)
and 45oC (113oF) when charging.
The SHOUT sp can be turned on by pressing the Power Button on the side of the
chassis (see Figure 1) for approximately 2 to 3 seconds. The initialization process
is as follows: the LED will rapidly blink for 20 seconds and stop blinking for the next
10 seconds. The NAL splash screen will display signifying a successful boot,
afterwards you will be presented with the Android home screen. Swipe up on the
screen to access the device features. The device display can be configured to
automatically sleep from 15 seconds to 30 minutes of inactivity through Android
Settings –> Display -> Sleep.
The SHOUT sp can be awakened by pressing the Power Button for approximately 1
second.
The SHOUT sp can be completely turned off, with no tracking or text messaging at
any time, by pressing the Power Button for approximately 2 seconds and pressing
the Power Off button that displays on the screen.
If needed, the SHOUT sp can be rebooted by pressing the Power Button for
approximately 10 seconds.
The SHOUT sp has a capacitive touchscreen. Capacitive touchscreens are not
affected by dust or grease. These screens have high resolution and high response
speed. It detects touches by fingers only. It does not detect input by a gloved hand.
The Back Arrow button at the bottom of the display can be pressed at any time to
return to the previous screen. Icons can be moved to appear anywhere on the
screen by pressing, holding and dragging them to their new destination. The new
destinations can be either a new home screen page or the Favorite Bar at the
bottom of the screen.
Figure 3: Back Arrow Button
BASIC
NAVIGATION
TOUCHSCREEN
POWER ON /
OFF &AWAKEN,
REBOOT

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The SHOUT sp contains an Iridium 9523 L-band transceiver module capable of SBD
connectivity to the Iridium satellite network. When used as a messaging and
tracking device, its function is to send GPS reports and text messages to a network
operation center (NOC). While deployed in the field, the SHOUT sp can also accept
real-time text messages and commands from a NOC. For Iridium services, the
SHOUT sp can be provisioned by NAL Research or any certified Iridium airtime
service provider including DoD DISA EMSS office.
A NOC can be a sophisticated central monitoring center equipped with servers
connected to high-speed networks or a NOC can be as simple as a handheld mobile
device, a laptop, or a desktop attached to the Internet, to an Iridium transceiver or
to any wireless network. A NOC is required to receive and implement the logic
necessary for analyzing the SHOUT sp messages and determine the appropriate
response.
Upon request, NAL Research can provide Server for Trackers software allowing user
installation on their NOCs for the retrieval of NAL Research’s formatted GPS reports
from the remote SHOUT sp. In addition, the program will let a NOC communicate
with modems attached to its serial ports, communicate with POP3/SMTP servers,
communicate with Iridium SBD DirectIP servers, and/or act as a RUDICS
server/client to support incoming and outgoing communications with the SHOUT sp.
Under special cases and with a signed NDA, NAL Research will release our
proprietary GPS report formats for developers to implement into their own tracking
software.
NAL Vue from NAL Research is a subscription-based NOC service which delivers
maximum situational awareness to assist with timely and effective decisions-
making. As a device agnostic system, NAL Vue integrates all of the user’s global
trackable assets into a single, secure web-based platform. The supervisor can
visualize device position, velocity and heading, exchange messages with your team
in the field over satellite or cell channels. NAL Vue is a mature product operated on
redundant servers at a Tier II data center.
NETWORK
OPERATING
CENTER (NOC)
SERVER FOR
TRACKER
SOFTWARE
NAL VUE

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|Home Screen
The SHOUT sp uses the standard Android Framework to render its display screens
and to provide a familiar user experience on a powerful industry standard interface.
Immediately after device power up, the user must Swipe Up from the bottom of the
screen to unlock the device. A PIN is required if the device is setup with password
protection. NAL Research ships the SHOUT sp without password protection.
However, if the PIN is factory-set, it should be 1111.
Once the correct PIN is entered after device power up, the home screen will appear.
Device status symbols will be shown at the top of the home screen. Some symbols
will not appear until an event is initiated such as sending or receiving a message.
Figure 4: SHOUT sp Home Screen
Battery indicator (Lightning Bolt). Denotes the battery is being
charged by an external power source.
Battery indicator (gray and white). Indicates the remaining battery
power level.
Missing Sim Card Indicator. Illustrates that a Micro SIM card has not
been inserted into the device. If the device has a Micro SIM card inserted,
then no symbol will appear on the screen.
HOME
SCREEN
Status
Symbols

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Wi-Fi Indicator. Denotes Wi-Fi signal when the SHOUT sp is connected
to a Wi-Fi hotspot.
Network Indicator. Indicates the Iridium transceiver’s real-time signal
strength.
Note:During transmission the antenna must have a clear view of the sky. The
SHOUT sp cannot typically send messages or reports from inside a building.
Clock. The current time is displayed in formats set by the Settings ->
Display -> Time Zone option. The choices are UTC or Android Time Zone.
PTT. The PTT indicator is present when the SHOUT sp is in push-to-talk
[PTT] mode. The icon is not present when the PTT App is not running
and the device is in Telephony Mode.
The bottom of home screen has a Favorite Bar. Any of the application icons can be
moved to the Favorite Bar by pressing, holding and dragging them to the bar. A
maximum of four favorite icons are allowed.
Favorite
Icons

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|Quick Start
Iridium airtime services must first be purchased before use. Iridium airtime may be
purchased directly from NAL Research, or from any Iridium certified airtime reseller.
The SHOUT sp can make Iridium Satellite phone calls when there is an active
Iridium Global SIM card inserted, or an activated DISA EMSS SIM card.
The user is encouraged to read the entire manual to learn how to operate the
SHOUT sp as a messaging device. As a tracking device, the user can quickly set up
the SHOUT sp with just a few simple steps shown below. However, a server is
required to receive tracking reports.
1. Turn on the SHOUT sp by pressing the power button for 2 to 3 seconds.
2. The LED will blink rapidly for 10 seconds while the SHOUT sp initiates its boot
sequence.
3. Press the Power button to wake the SHOUT sp and display the home screen.
4. Swipe Up to unlock the SHOUT sp. (Enter a PIN if required.)
5. Tap the Shout icon.
6. Tap the Settings icon.
7. Locate and Tap Tracking in the settings list.
8. Scroll down and tap Remote Message Format in the Tracking list.
9. Tap the desired remote message format to select it from the list.
10. Tap the Back Arrow button at the bottom of the display, two times to return
to the home screen.
11. Tap the Tracking icon
12. Tap Report Rate icon
Select Tracking On
13. Enter the Report Rate in minutes.
14. Press the Update button to accept the changes.
15. The SHOUT sp is now in tracking mode and ready to send position reports. No
further action is required. The unit automatically goes to sleep in between
reports.

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|SHOUT sp Display
The Android preloaded Apps screen is accessed by pressing the Applications Menu
icon (highlighted with yellow) located in the favorite bar at the bottom of the SHOUT
sp home screen.
Figure 5: Android App Screen Button
This following screen as shown in Figure 6 contains all of the default apps available
on the SHOUT sp as well as any apps loaded by the user.
Figure 6: Preloaded Android Apps
HOME
SCREEN

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|Making a Phone Call
Phone calls can be made by tapping the Phone icon on the Android App Screen, or
by tapping the phone icon of a desired contact.
IMPORTANT: In order to make a phone call an activated Micro SIM Card must be
installed in the Micro SIM Card Slot. If a SIM card is not installed you may have to
cut the Mini SIM, that was shipped with your device, to Micro SIM specifications.
For help in changing your Mini SIM to a Micro SIM, contact NAL Research Customer
Support by dialing 888 SHOUT NR (888-746-8867)
or emailing [email protected].
Tapping the phone icon on the Android App Screen displays the Android phone
keypad. To make a call from the SHOUT sp the user must first dial the country
code then the area code, and then the phone number. (Country code for the US
is +1 or 001).To start a call with a ‘+’sign, Press and Hold the ‘0’ key on the
Android phone keypad as seen in Figure 7 below. The plus sign will display in the
phone number field. Complete the phone number by tapping the keypad number
keys. Tap the call icon to dial the phone when the complete phone number has been
entered, as shown in Figure 8.
Figure 7: Android Phone Keypad
Figure 8: Call Icon
FROM THE
ANDROID
KEYPAD

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Tapping the Contact icon on the Android App Screen displays the Contacts screen
as seen without any contacts in Figure 9. Press the Create a New Contact button to
display the Add new contact screen as shown in Figure 10.
Figure 9: Create a New
Contact
Figure 10: Contact Info.
Figure 11: Contact Info.
Enter the Contact Name and Phone number and other details as needed. To start
the contact’s phone number with a ‘+’ sign, press and Hold the ‘0’ key on the
Android phone keypad. When the user has finished entering contact information
they may press the check mark as seen at the top right of Figure 10 to save the
contact.
Figure 12: Create List
Figure 13: Contact Information
FROM
ANDROID
CONTACTS

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To initiate a call from the contact list the user must tap the desired contact name
in the list. This will display the message options as seen in Figure 13. Tap the
phone icon on the left to call the contact or tap the text bubble icon on the right to
initiate an SMS text message to the contact.
|NAL SHOUT App
The main menu of the SHOUT app provides access to the four submenus of the
application: Texting, Tracking, Utilities, and Settings. At the bottom of the screen
is text indicating the connection status of the application. If it has successfully
connected to the SHOUT sp the text will read "Connected". When not connected,
the text will read either “Not Connected” or "Incompatible with SHOUT sp +
<version number>". The Incompatible message indicates that there is a mismatch
between the app and device software versions. Updating both the latest available
software will correct the issue.
Figure 14: Tracking App Main Menu
Figure 15: Texting Menu
Texting Menu
The Texting menu allows the user to check the mailbox for incoming, outgoing and
sent messages, to compose new messages and to view saved draft messages, to
add and view canned text messages and contacts, as well as setup an automatic
mailbox check rate.
Texting

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Text message formats can be chosen under the Settings Menu, within the Texting
options labeled Text Message Format. Please see page 38 of this manual for more
detail. Figure 16 depicts the SHOUT sp Inbox with incoming read and unread
messages. The newest messages appear on top of the list. Tapping a message will
show the message details with the complete text of the message and a delete
button.
Figure 16: Inbox
Figure 17: Outbox
Figure 17 shows the SHOUT sp Outbox with messages being sent and messages
which failed to send. They are sorted in the order of priority, and then by the oldest
to the newest messages. A message in the process of being sent has "Sending…"
on the right side of the list entry. A message that has failed to send is marked with
a red Xsymbol. For each message queued in the Outbox waiting to be sent, the
device has a two-minute window to transmit. After which time, the message will be
de-queued, and marked with the red X, to avoid draining the battery.
Tapping a message will show the message details with the complete text of the
message and a delete button. Tapping the red Xgives the option to delete or retry.
Failed messages will remain in the Outbox. If the user decides to retry a failed
message and if the failed message is successfully retransmitted, the SHOUT sp will
automatically attempt to retry all other failed messages in the Outbox.
Messages in the Outbox are send in order of priority. Within priority categories, the
oldest messages are sent first
Inbox
Outbox

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Category 1 (highest priority):
Callout
Cancel Emergency
Category 2:
Check-In
Queued Tracking Report
Category 3:
Motion Start/End Report
Statistics Report
Test Report
Category 4 (lowest priority):
Remote Update Response
Poll Report
Text Message
Waypoint
Drafts
Sent
Compose
The Drafts screen in Figure 18 contains draft
messages saved under the Compose function. The
newest messages are shown on top of the list.
Selecting a draft message takes the user back to the
Compose screen.
The Sent screen, similarly contains messages
successfully sent by the Iridium modem. Selecting a
message will show the message details screen with
the complete text of the message and a delete
button. Messages are shown in the Sent screen with
the newest message displayed on top of the list.
Figure 18: Drafts
The Compose screen allows the user to enter, edit and send canned messages,
free-text messages or a combination of canned and free-text messages to: (1) a
NOC server, (2) a pre-defined list of email addresses or/and (3) a user entered
email address. When the Compose icon is tapped, a Compose screen will appear
with three text entry fields and a Canned Message button as shown in Figure 19.
After the Contacts field is entered by tapping into it, a list of contacts will appear
in alphabetical order as shown in Figure 21. Select a single contact or multiple
contacts from the list and press the DONE button to accept. A contact can be