NAL SHOUT nano User manual

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SHOUT nano User Guide
Version A
March 28, 2022
451-92681-001A

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LEGAL DISCLAIMER AND CONDITION OF USE
This document contains information for the SHOUT nano personal satellite tracking device
and accompanying accessories (“Product”), which are provided “as is.” Reasonable effort has
been made to make the information in this document reliable and consistent with specifications,
test measurements and other information. However, NAL Research Corporation and its affiliated
companies, directors, officers, employees, agents, trustees or consultants (“NAL Research”)
assume no responsibility for any typographical, technical, content or other inaccuracies in this
document. NAL Research reserves the right in its sole discretion and without notice to you to
change Product specifications and materials and/or revise this document or withdraw it at any
time. User assumes the full risk of using the Product specifications and any other information
provided.
NAL Research makes no representations, guarantees, conditions or warranties, either express
or implied, including without limitation, any implied representations, guarantees, conditions or
warranties of merchantability and fitness for a particular purpose, non-infringement, satisfactory
quality, non-interference, accuracy of informational content, or arising from a course of dealing,
law, usage, or trade practice, use, or related to the performance or nonperformance of any
products, accessories, facilities or services or information except as expressly stated in this guide
and/or the Product and/or satellite service documentation. Any other standards of performance,
guarantees, conditions and warranties are hereby expressly excluded and disclaimed to the
fullest extent permitted by the law. This disclaimer and exclusion shall apply even if the express
limited warranty contained in this guide or such documentation fails of its essential purpose.
In no event shall NAL Research be liable, whether in contract or tort or any other legal theory,
including without limitation strict liability, gross negligence or negligence, for any damages in
excess of the purchase price of the Product, including any direct, indirect, incidental, special or
consequential damages of any kind, or loss of revenue or profits, loss of business, loss of privacy,
loss of use, loss of time or inconvenience, loss of information or data, software or applications or
other financial loss caused by the Product (including hardware, software and/or firmware) and/or
the Iridium satellite, or arising out of or in connection with the ability or inability to use the
Product (including hardware, software and/or firmware) and/or the Iridium satellite to the fullest
extent these damages may be disclaimed by law and whether advised of the possibilities of such
damages. NAL Research is not liable for any claim made by a third party or made by you for a
third party.

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REVISION HISTORY
Revision
Date
Description
1.5.2
05/28/2014
Initial version
1.6
06/10/2021
Updated to new template
Rev A
03/28/2022
Formal initial release; editorial update

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REFERENCE DOCUMENTS
The latest revisions of the NAL documents are available from the NAL Research website at
https://www.nalresearch.com/support/documentation-downloads/.
Reference
Title
Revision/Date
[1]
AT Commands for SHOUT nano
Version 1.5.2
28 May 2014
[2]
PECOS 200708-001
Version 1.3

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TABLE OF CONTENTS
1INTRODUCTION.......................................................................................................... 12
2USING THE SHOUT NANO ........................................................................................... 14
2.1 Device Description ....................................................................................................... 14
2.2 Charging the Battery .................................................................................................... 15
2.3 Basic Navigation ........................................................................................................... 16
2.4 Using the Keyboards .................................................................................................... 17
2.5 Network Operation Center (NOC)................................................................................ 18
2.6 Server for Trackers Software........................................................................................ 18
2.7 SatTerm Software......................................................................................................... 18
2.8 Mapping NOC Server.................................................................................................... 19
3HOME SCREEN ........................................................................................................... 20
3.1 Status Symbols ............................................................................................................. 20
3.2 Date/Time..................................................................................................................... 21
3.3 Home Icons................................................................................................................... 21
3.4 Last Report ................................................................................................................... 22
3.5 Check-In (Soft Key) ....................................................................................................... 23
3.6Way Point (Soft Key) .................................................................................................... 23
4QUICK START.............................................................................................................. 24
5MESSAGING MENU .................................................................................................... 25
5.1 Address Book................................................................................................................ 25
5.2 Compose....................................................................................................................... 26
5.2.1 Choose Canned Msg.............................................................................................. 26
5.2.2 Enter Text.............................................................................................................. 28
5.2.3 Send Message ....................................................................................................... 29
5.3 Inbox............................................................................................................................. 29
5.4 Drafts............................................................................................................................ 30
5.5 Outbox.......................................................................................................................... 30
5.6 Sent............................................................................................................................... 31
5.7 Check Mailbox (Soft Key) ............................................................................................. 32
6TRACKING MENU ....................................................................................................... 34
6.1 Tracking On/Off............................................................................................................ 34

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6.2 Report Rate .................................................................................................................. 35
6.3 Cancel 911 .................................................................................................................... 36
6.4 Stats.............................................................................................................................. 36
6.5 Accuracy ....................................................................................................................... 37
6.6 Format.......................................................................................................................... 37
7UTILITIES MENU ......................................................................................................... 39
7.1 Check GPS..................................................................................................................... 39
7.2 Check Iridium................................................................................................................ 40
7.3 Test Report................................................................................................................... 41
7.4 Check Mailbox.............................................................................................................. 41
7.5 Check-In........................................................................................................................ 41
7.6 Way Points.................................................................................................................... 41
7.7 Security......................................................................................................................... 42
8SETTINGS MENU......................................................................................................... 43
8.1 Audio ............................................................................................................................ 43
8.2 Contrast........................................................................................................................ 43
8.3 Backlight....................................................................................................................... 43
8.4 LED................................................................................................................................ 44
8.5 Include GPS................................................................................................................... 44
8.6 GPS ............................................................................................................................... 44
8.7 Time and Date .............................................................................................................. 44
8.8 Soft Keys....................................................................................................................... 45
8.9 User Info....................................................................................................................... 45
8.10 Unit Info........................................................................................................................ 45
8.11 Memory........................................................................................................................ 45
8.12 Reset............................................................................................................................. 45
9ADDITIONAL FEATURES .............................................................................................. 46
9.1 Emergency (911) Button .............................................................................................. 46
9.2 Status LED..................................................................................................................... 46
9.3 Powering Down ............................................................................................................ 47
APPENDIX A: PMS FEATURES ............................................................................................... 48
A.1 Tracking ........................................................................................................................ 48

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A.2 Brevity Code ................................................................................................................. 48
A.3 Soft Keys....................................................................................................................... 49
A.4 Cancel 911 with Soft Keys ............................................................................................ 50
APPENDIX B: UPGRADING THE FIRMWARE .......................................................................... 51
APPENDIX C: POWER CONSUMPTION .................................................................................. 52
APPENDIX D: DESIGN SPECIFICATIONS................................................................................. 54
D.1 Mechanical Specifications............................................................................................ 54
D.2 Electrical Specifications................................................................................................ 54
D.3 Environmental Specifications....................................................................................... 55
APPENDIX E: TECHNICAL SUPPORT ...................................................................................... 57
APPENDIX F: STANDARDS COMPLIANCE............................................................................... 58
APPENDIX G: EXPORT COMPLIANCE..................................................................................... 59
APPENDIX H: MECHANICAL DRAWING................................................................................. 60

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TABLE OF FIGURES
Figure 1: SHOUT nano Buttons, LED, and USB Port...................................................................... 14
Figure 2: Keyboard to Enter Waypoint Labels .............................................................................. 17
Figure 3: Screens Displayed When Device is Powered Up ........................................................... 20
Figure 4: Home Icons .................................................................................................................... 22
Figure 5: Last Report Information................................................................................................. 22
Figure 6: Messaging Menu............................................................................................................ 25
Figure 7: Address Book Contact.................................................................................................... 26
Figure 8: Canned Message Examples............................................................................................ 27
Figure 9: Canned Message Selected ............................................................................................. 28
Figure 10: Enter Text..................................................................................................................... 28
Figure 11: Send Message or Save as Draft.................................................................................... 29
Figure 12: Outbox ......................................................................................................................... 31
Figure 13: Check Mailbox.............................................................................................................. 33
Figure 14: Tracking Menu ............................................................................................................. 34
Figure 15: Tracking On .................................................................................................................. 35
Figure 16: Stats ............................................................................................................................. 37
Figure 17: Utilities Menu .............................................................................................................. 39
Figure 18: Reset Ephemeris Key ................................................................................................... 40
Figure 19: Settings Menu.............................................................................................................. 43
Figure 20: Emergency (911) Button Feature................................................................................. 46
Figure 21: Power Down Screen..................................................................................................... 47
Figure 22: Format Menu ............................................................................................................... 48
Figure 23: Brevity Code................................................................................................................. 49
Figure 24: Soft Keys....................................................................................................................... 50
Figure 25: Cancel 911 with Soft Keys............................................................................................ 50
Figure 26: NAL USB Bootloader .................................................................................................... 51
Figure 27: SHOUT nano Mechanical Drawing............................................................................... 60

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TABLE OF TABLES
Table 1: Status Symbols ................................................................................................................ 20

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ACRONYM LIST
AES .............................Advanced Encryption Standard
AT ...............................ATtention (from the original Hayes modem AT Command set)
BIS ..............................Bureau of Industry and Security
C/A..............................Coarse/Acquisition
CE ...............................Conformité Européenne
CEP .............................Circular Error Probable
DISA............................Defense Information Systems Agency
DoD ............................Department of Defense
EAR.............................Export Administration Regulations
EMI .............................Electromagnetic Interference
EMSS ..........................Enhanced Mobile Satellite Services
ETSI.............................European Telecommunications Standards Institute
FCC .............................Federal Communications Commission
FDMA .........................Frequency Division / Multiple Access
GPS.............................Global Positioning System
HACC ..........................Horizontal Accuracy
HDOP..........................Horizontal Dilution of Precision
IC ................................Industry Canada
IMEI ............................International Mobile Equipment Identification
IP ................................Internet Protocol
LCD .............................Liquid Crystal Display
LED .............................Light Emitting Diode
Li-ion...........................Lithium-ion
NOC ............................Network Operation Center
OFAC...........................Office of Foreign Asset Controls
PDOP ..........................Position (3D) Dilution of Precision
PIN..............................Personal Identification Number
PMS ............................PECOS Message Structure
POP.............................Post Office Protocol

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RUDICS .......................Router-based Unrestricted Digital Internetworking Connectivity Solution
SatTerm......................Satellite Terminal Emulator software
SBAS ...........................Satellite-Based Augmentation System
SBD.............................Short Burst Data
SMTP ..........................Simple Mail Transfer Protocol
TBR .............................Time-Between-Reports
TDD.............................Time Division Duplex
TDMA .........................Time Division / Multiple Access
USB.............................Universal Serial Bus
UTC.............................Coordinated Universal Time
Vvel.............................Vertical Velocity
VDC.............................Volts (Direct Current)
VDOP..........................Vertical Dilution of Precision

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1INTRODUCTION
The SHOUT nano is a handheld, global, two-way satellite messaging and personal tracking
device. It utilizes Iridium’s Short Burst Data (SBD) service to provide location information
determined by a Global Positioning System (GPS) receiver, two-way inbound and outbound
status, text messaging, and emergency/alert notifications. The SHOUT nano significantly
improves service reliability over existing tracking products by allowing two-way
communications and confirmation of the nature of the distress to the first responder
community. This reduces false alerts; helps identify the nature of the emergency so that the
correct assets can be deployed, thereby reducing search and rescue costs; and provides
communications feedback capability to the user to assist in rescue efforts. The SHOUT nano is
100% backward compatible with the SHOUT.
The SHOUT nano is designed with ultra-low power consumption electronics drawing less than
35 μA during sleep. With an internal 1.95 Ah rechargeable Li-ion battery and depending on the
environmental conditions, it can send a position report every ten minutes for more than ten
days (more than 1,500 reports). Read Appendix C: Power Consumption to learn about the
impact of blocked antennas on the number of reports. The SHOUT nano is equipped with a
high-resolution color Liquid-Crystal Display (LCD) and on-screen keyboards, allowing
transmission of free-text, canned messages, and a combination of free-text and canned
messages. The menu options are displayed as icons for quick access. The device can periodically
wake up from sleep to send its position report to a command center. A 911 button is used for
immediate emergency/alert notifications. Data are packaged in either standard or 256-bit
Advanced Encryption Standard (AES) encrypted format.
The SHOUT nano is capable of sending position reports in PECOS Message Structure (PMS). The
PMS complies with the Blue Force Tracking Data Format Specification. The SHOUT nanos are
shipped without PMS features activated and can only be enabled by NAL Research at the
request of an authorized user. Functions related to PMS can be found in Appendix A: PMS
Features.

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The SHOUT nano offers a variety of services including:
Normal Tracking —The SHOUT nano can be programmed to automatically wake up and
send a position report at a set interval ranging from once every minute to once a day.
Emergency Alert —When the emergency 911 button is pushed, the SHOUT nano
immediately sends alerts to a designated corporate email, home email, and/or
monitoring center. The home base and the user can then communicate to define
further specifics of the situation and a response to the emergency.
Free-Text Messaging —The SHOUT nano allows users to send free-text via three
different sets of on-screen keyboards.
Canned Text Messaging —The SHOUT nano allows users to send canned (predefined)
messages. Up to 600 predefined messages stored in memory can be retrieved and sent.
Sending canned messages saves bandwidth (effectively cost) because only short codes
are transmitted to the server instead of the entire message body.
Waypoint Tracking —The SHOUT nano lets users send and/or save waypoints for later
retrieval. A waypoint is a GPS location that a user wants to identify and mark with a
specific name tag for future reference.
Check-In —The SHOUT nano allows a quick check-in message to be sent using a single
soft key.
IMPORTANT: NAL Research can enable the SHOUT nano for use on the Department of Defense
(DoD) Enhanced Mobile Satellite Services (EMSS) Gateway. However, accessing the EMSS
Gateway is not authorized until the SHOUT nano is provisioned (signed up for airtime).
Unauthorized attempts to access the EMSS Gateway will result in immediate disabling of the
offending device, which must then be returned to NAL Research for repair. Please see webpage
https://sbd.pac.disa.mil for more information regarding DoD EMSS service provisioning. This is
a U.S. Government Information System website, and can only be accessed by authorized users
with a valid certificate.
IMPORTANT: Do not disassemble the SHOUT nano for repair or services. The warranty is void if
the SHOUT nano is disassembled. Return it to NAL Research for services by calling 703-392-
1136 x203 or emailing [email protected].

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2USING THE SHOUT NANO
2.1 DEVICE DESCRIPTION
The SHOUT nano has eight buttons, one Light-Emitting Diode (LED), and a Universal Serial Bus
(USB) port (see Figure 1). The buttons are used to power up the device, access the menus for
parameter setting, initiate Check-In and Way Point functions, and activate emergency
notification. The USB port is for charging, firmware update, and parameter setting.
Figure 1: SHOUT nano Buttons, LED, and USB Port
1. Power/Enter:
a. Turns device on or off when held down for two seconds or
b. Selects highlighted item on a menu.
2. Arrows:
a. Up/Down/Right: Navigates the cursor.
b. Left:
i. Navigates the cursor or
ii. Returns to the previous menu.
3. Check-In Soft Key: Accesses the Check-In feature.
4. Way Point Soft Key: Accesses the Way Point features.
4
3
1
2
5
8
9
10
6
7

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5. USB Port: Charges the battery, updates firmware, and sets up operating parameters
using a computer.
6. Emergency: Sends an emergency 911 alert/notification.
7. Guard: Protects emergency button from being accidentally activated.
8. LED: Displays tracking and emergency statuses.
9. Antenna: Embedded GPS antenna (DO NOT BLOCK).
10. Antenna: External Iridium antenna* (DO NOT BLOCK).
*IMPORTANT: For best performance, NAL Research only recommends the use of the Maruwa
decafilar antenna. Performance degradation, including dropped coverage and shortened
battery life, can occur if a different antenna is used. NAL Research will void the warranty if the
SHOUT nano is replaced with a non-Sarantel antenna.
2.2 CHARGING THE BATTERY
The SHOUT nano package includes an AC wall adapter and a standard USB-to-mini USB cable.
The SHOUT nano is shipped with its internal lithium-ion battery partially charged. Fully charge
the SHOUT nano before use.
There are two ways of charging the SHOUT nano.
Use the supplied AC wall adapter. The charging time is approximately five hours.
Connect to a standard USB device—make sure to use the USB cable provided with the
SHOUT nano. Charging time using a USB port depends on the type of USB port.
oUSB 1.0 should be able to charge the SHOUT nano in about a day, assuming the port
is capable of producing an output current of 100 mA.
oUSB 2.0 can charge the SHOUT nano battery in about four hours, assuming a
current output of 1.5 A.
NAL Research offers 12 Volts (Direct Current) (VDC) and 24–36 VDC chargers sold as separate
items. While using the SHOUT nano, a low-battery warning message appears when remaining
power is less than 10%.

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The SHOUT nano has a battery status icon at the top-right corner of its LCD screen
indicating the charging status. When charging is complete, the icon shows five bars (not
counting the last battery icon). The device can be safely operated and does not need to be
turned off while charging, but the charging cycle completes quicker when the device is turned
off.
2.3 BASIC NAVIGATION
Turn on the SHOUT nano by holding down the power/enter button for
approximately two seconds.
Once the device is on, use the arrow buttons to position the cursor over menu
icons.
Use the enter button to select the highlighted icon.
Each menu has a BACK button, which returns the device to the previously accessed
screen.
On most menus, frequently used options are programmed into two soft keys, allowing quick
and easy access. The SHOUT nano can be turned off (completely off with no tracking and no
text messaging) at any time by holding down the power/enter button for approximately two
seconds. The device automatically “goes to sleep” after 90 seconds of inactivity.
WARNING!
All batteries can cause property damage, injury, or burns if a conductive
material, such as jewelry or keys, touches exposed terminals. The material
may complete an electrical circuit and become extremely hot. To protect
against such unwanted current drain, exercise care in handling any charged
battery, particularly when placing it inside a pocket, purse, or other container
with metal objects.
Do not disassemble the SHOUT nano to replace the battery. Return it to NAL
Research for services.

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2.4 USING THE KEYBOARDS
Some options require the use of on-screen keyboards to enter information. Three different
keyboards are available. Figure 2 is an example of a keyboard to enter waypoint labels.
The up key can be pressed repeatedly to switch between the keyboards.
The four arrow buttons on the SHOUT nano are for navigating around
the keyboards.
The enter button is for selecting a highlighted character.
While entering text, the position of the cursor in the text box is shown as a thin, solid
rectangular block.
The entered text can be edited by pressing the up arrow button until the cursor exits
the keyboard into the text box and begins to blink.
The four arrow buttons can again be used to navigate and to place over a character to
be corrected.
Pressing the enter button takes the user back to the keyboard and exits the text box.
The number displayed on the right corner of the LCD indicates the remaining allowable
number of characters that can be entered into the text box.
Figure 2: Keyboard to Enter Waypoint Labels
Text Box
Keyboard
Done Clear
Enter Text 308
Q
E R
W
T Y
U
I
O
P
S
D
A
F
G
H
J K L
Z X C V B
N
M
.
Space
@
.com
Please send help
Remaining
number of
allowable
characters

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2.5 NETWORK OPERATION CENTER (NOC)
The SHOUT nano comprises a 9602 transceiver board capable of SBD connectivity to the Iridium
satellite network. As a messaging and tracking device, its function is to send GPS reports and
text messages to a Network Operation Center (NOC). It can be provisioned by NAL Research or
any certified Iridium airtime service provider, including the DoD Defense Information Systems
Agency (DISA) EMSS office, to send messages and reports to five different destinations (a
combination of email addresses, Internet Protocol (IP) addresses, and other mobile devices).
While in the field, the SHOUT nano can also accept real-time text messages and commands
from a NOC.
A NOC could be a sophisticated central monitoring center equipped with servers connected to
high-speed networks. A NOC could also be as simple as a tablet, a laptop, or a desktop attached
to the internet, to an Iridium transceiver, or to any wireless device. A NOC is required to receive
and implement the logic necessary for analyzing the SHOUT nano messages and determine the
appropriate response.
2.6 SERVER FOR TRACKERS SOFTWARE
Upon request, NAL Research provides the Server for Trackers software for users to install on
their NOCs to retrieve NAL Research’s formatted GPS reports from the remote SHOUT nano. In
addition, the program lets a NOC communicate with modems attached to its serial ports, Post
Office Protocol (POP)3/ Simple Mail Transfer Protocol (SMTP) servers, Iridium SBD DirectIP
servers, and/or act as a Router-based Unrestricted Digital Internetworking Connectivity
Solution (RUDICS) server/client to support incoming and outgoing communications with the
SHOUT nano. Under special cases, NAL Research releases our proprietary GPS report formats
for developers to implement into their own tracking software.
2.7 SATTERM SOFTWARE
Along with the Server for Tracker software, SatTerm software is included for users to set up the
SHOUT nano operating parameters, address book, and canned messages. Most of the operating
parameters can be set using the SHOUT nano on-screen menus. However, more sophisticated
features such as encryption must be carried out via SatTerm and a connected computer to the

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SHOUT nano. For address book and canned messages, the SHOUT nano sends only short codes
instead of the message body to a NOC server. Short codes are then mapped to the real
addresses or canned messages with a lookup table saved on the NOC server during setup.
Therefore, when the Satellite terminal emulator software (SatTerm) is used to enter address
book and canned messages, SatTerm synchronizes short codes between the SHOUT nano and
the NOC server.
2.8 MAPPING NOC SERVER
NAL Research also makes available a mapping NOC server to our customers only for
demonstration purposes. Application developers can call to ask how to set up a free demo
account. The server implements Google Earth to display the tracking information. NAL Research
assumes no responsibility for any claims or damages arising out of the use of our server. NAL
Research makes no warranties on the performance or the availability of our server.

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3HOME SCREEN
Immediately after it’s powered up, the SHOUT nano momentarily displays the NAL Research
logo followed by the home screen, as shown in Figure 3. Device status symbols are shown along
the top of the home screen. Some symbols do not appear until an event is initiated, such as
sending or receiving a message.
Figure 3: Screens Displayed When Device is Powered Up
3.1 STATUS SYMBOLS
Table 1: Status Symbols
Denotes the Iridium transceiver is off. The Iridium transceiver is always kept off to
preserve battery life until a message is required to be transmitted.
Denotes: (1) the Iridium transceiver is on with real-time signal strength represented
by the number of vertical bars and (2) SBD message transmission is in progress. The
signal strength can range from the lowest of zero to the highest of five bars. During
transmission, the antenna must have a clear view of the sky. The SHOUT nano cannot
send reports from inside a building.
Denotes the GPS receiver is off. The GPS receiver is always kept off to preserve
battery life until time, date, or position information is needed.
Denotes the GPS receiver is on with real-time satellite acquisition status represented
by the number of vertical bars. One bar represents valid time and date fix, two bars
represent 2D fix or dead reckoning, three bars represent 3D fix with HDOP higher
than 2.0, and four bars represent 3D fix with HDOP less than 2.0. Although the
SHOUT nano GPS receiver can often obtain a location fix when the antenna is
partially blocked (near buildings, in a room next to a window, etc.), the antenna must
have a clear view of the sky to minimize acquisition time and attain better position
accuracy.
NAL Research Corp
© Copyrighted 2010
Check-In Way Point
Last Report
Date: 20-Jul-10
Time: 08:00AM
Lat: 38:45:8.7 N
Long: -77:28:58.3 W
20-Jul-10 08:00 AM
GPS
----
Iridium
-----
(10 min)
Messaging