NETGEAR WNR3500v2 - RangeMax Wireless N Gigabit... User guide

February 2009
208-10337-01
v1.0
NETGEAR, Inc.
350 E. Plumeria Drive
Santa Jose, CA 95134 USA
Wireless Router Setup
Manual

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©2008 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR and the NETGEAR logo are trademarks of NETGEAR. Inc. Microsoft, Windows, and Windows NT are
registered trademarks of Microsoft Corporation. Wi-Fi Protected Setup is a trademark of the Wi-Fi Alliance. Other brand
and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.

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Contents
Wireless Router Setup Manual
Getting to Know Your Wireless Router................................................................................1
Unpacking Your New Router .............................................................................................1
Hardware Features ............................................................................................................3
Front Panel ..................................................................................................................3
Back Panel ..................................................................................................................4
Router Label ................................................................................................................4
Positioning Your Wireless Router ......................................................................................5
Installing Your Wireless Router ..........................................................................................5
Updating Your Router Firmware ........................................................................................6
Installing Your Router Using the Smart Wizard...................................................................9
Using the Smart Wizard .....................................................................................................9
Accessing Your Router After Installation .........................................................................10
Manually Installing Your Router .........................................................................................13
Connecting Your Wireless Router ....................................................................................14
Verifying Your Connection ...............................................................................................18
Setting Up Your Router for Internet Access .....................................................................19
Configuring Your Wireless Network...................................................................................23
Specifying Wireless Settings ...........................................................................................23
Setting Your SSID and Wireless Security Manually ..................................................24
Using Push 'N' Connect (WPS) to Configure Your Wireless Network .......................25
Testing Basic Wireless Connectivity ................................................................................30
Troubleshooting...................................................................................................................31
Basic Setup Checklist ......................................................................................................31
Checking Basic Router Functions ...................................................................................32
Troubleshooting Login Problems .....................................................................................34
Checking the Internet Service Connection ......................................................................35

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Obtaining an Internet IP Address ....................................................................................35
Troubleshooting PPPoE ............................................................................................36
Troubleshooting Internet Browsing ...........................................................................37
Using the Ping Utility to Troubleshoot ..............................................................................37
Testing the Path from Your Computer to Your Router ...............................................37
Testing the Path from a Computer to the Internet .....................................................38
Technical Specifications .....................................................................................................41
Default Configuration Settings .........................................................................................41
Restoring the Default Password and Configuration Settings ...........................................42
Technical Specifications ...................................................................................................43
Related Documents..............................................................................................................45
Registration and Certifications............................................................................................47

Getting to Know Your Wireless Router 1
Getting to Know Your Wireless Router
Congratulations on your purchase of a NETGEAR® high-speed wireless router, the RangeMax™
Wireless-N Gigabit Router Model WNR3500v2.
Before you begin installing your router, check the package contents (see “Unpacking Your New
Router” on page 1). Become familiar with the front and back panels of your router—especially the
status lights—and the important information on the router label (see “Hardware Features” on
page 3). Then, read the section on “Positioning Your Wireless Router” on page 5 to ensure that
you have selected the best location to install your router.
Unpacking Your New Router
Your product package should contain the following items:
• The Wireless-N Router
• A snap-on stand for your wireless router
• An AC power adapter (varies by region)
• A yellow Ethernet cable
•The Resource CD, which includes:
– The Smart Wizard (Autorun.exe)
– A PDF version of this manual
– A link to the online User Manual
• Warranty and Support Information cards
If any of the package contents are incorrect, missing, or damaged, contact your NETGEAR dealer.
Keep the carton, including the original packing materials, in case you need to return the product
for repair.
After your router is installed and you have Internet access, you can access
the online User Manual by clicking Documentation on the main menu.

2 Getting to Know Your Wireless Router
To prepare your router for installation:
1. Carefully peel off the protective film covering both sides of your router (see Figure 1).
2. Set up your wireless router by inserting the tabs of the stand (supplied with your router) into
the slots on the bottom of your router as shown in Figure 2. Then, remove the protective film
covering the status light panel of the router.
3. Place your router in a suitable area for installation (near an AC power outlet and accessible to
the Ethernet cables for your wired computers).
Figure 1
Figure 2

Getting to Know Your Wireless Router 3
Hardware Features
Before you install and connect your router, take a moment to become familiar with important
information on the label, and with the front and back panels of the router—especially the status
lights on the front panel.
Front Panel
The router front panel, shown in Figure 3, contains status lights. (For more information on
interpreting the status lights, see “Verifying Your Connection” on page 18 and “Checking Basic
Router Functions” on page 32.)
To ensure proper heat dissipation and for router stability, it is important that you
connect the stand and place your router in an upright position.
Figure 3
Power
On – Amber The router is performing the power-on self-test diagnostic.
On – Green The power is on and the router is ready.
Blink – Amber A software update is in progress.
Blink – Green The firmware is corrupt. See “Checking Basic Router
Functions” on page 32 to restore your firmware.
Off Power is not being supplied to the router.
Internet
On – Amber No IP address acquired.
On – Green The wireless router has acquired an Internet address.
Blink – Green Data is being communicated with the Internet.
Off No Ethernet cable is connected to the modem.
Wireless
On – Blue The wireless interface is enabled.
Blink – Blue Data is being communicated over the wireless network.
Off The wireless interface is turned off.
LAN (Ports 1–4)
On – Green The local port is connected to a 1000 Mbps device.
Blink – Green Data is being transmitted at 1000 Mbps.
On – Amber The local port is connected to a 10/100 Mbps device.
Blink – Amber Data is being transmitted at 10/100 Mbps.
Off No link is detected on this port.
WPS button/light
Blink – Green Indicates WPS activity; the device is in the 2 minute interval
to synchronize security or there is a WPS error.
On – Green Security set to WEP, WPA-PSK or WPA2-PSK.

4 Getting to Know Your Wireless Router
Back Panel
The router back panel contains port connections described in Figure 4.
Router Label
The label on the back of the wireless router shows the router’s MAC address, serial number,
security PIN, power on/off button, and factory default access login information.
The ports on the router are color-coded to distinguish your Internet port from the other four ports
that connect to the wired computer(s) on your Local Area Network (LAN).
Figure 4
Figure 5
1. Restore factory settings button. Press for approximately 5
seconds to reset the router to the factory default settings.
2. Four Local Area Network (LAN) 10/100/1000 Mbps Ethernet
ports for connecting the router to your local computers.
3. Internet/Wide Area Network (WAN) Ethernet port for connecting
the router to a cable or DSL modem.
4. Power on/off push-button.
5. AC power adapter outlet for connecting the power adapter.

Getting to Know Your Wireless Router 5
Positioning Your Wireless Router
The wireless router lets you access your network from virtually anywhere within the operating
range of your wireless network. However, the operating distance or range of your wireless
connection can vary significantly depending on the physical placement of your router. For
example, the thickness and number of walls the wireless signal must pass through might limit the
range. For best results, place your router:
• Near the center of the area where your computers and other devices will operate, preferably
within line of sight to your wireless devices.
• Accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings between
the wireless router and your other devices to a minimum.
• Away from electrical devices which are potential sources of interference, such as ceiling fans,
home security systems, microwaves, or the base for a cordless phone.
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
Installing Your Wireless Router
To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart
Wizard™. The Smart Wizard walks you through the steps required to connect your router, modem,
and PC(s); configure your wireless settings; and enable wireless security for your network. When
Failure to follow these guidelines can result in significant performance degradation
or an inability to wirelessly connect to the Internet.
Warning: Do not install this device on top of any other electrical equipment or install
any other equipment on top of this device. Keep this device away from any
heat sources such as direct sunlight, heaters, radiators, or other A/V
receivers or devices that emit heat.

6 Getting to Know Your Wireless Router
you have finished, you will be Internet ready! If you have a Macintosh or Linux system, you need
to use the manual installation method (see “Manually Installing Your Router” on page 13).
You can set up your wireless router using one of two methods:
•Smart Wizard Setup: The Smart Wizard setup is available on your Resource CD. See
“Installing Your Router Using the Smart Wizard” on page 9 to use the Smart Wizard.
– This is the easiest option. The wizard guides you through the setup process. It automates
many of the steps and verifies that the steps have been successfully completed.
– Smart Wizard requires a PC running Microsoft Windows.
•Manual Setup: If you cannot or prefer not to use the Smart Wizard, see “Manually Installing
Your Router” on page 13. For example, if you are connecting to a Mac, are using a Linux
operating system, or are technically knowledgeable, select this option. If you choose to use
this option and install your router manually, for best results, install and set up your router in
this order:
1. Install and connect your wireless router to your network (see “Connecting Your Wireless
Router” on page 14).
2. Set up your wireless router for Internet access (see “Setting Up Your Router for Internet
Access” on page 19).
3. Configure your wireless network and select wireless security settings to protect your
wireless network (see “Configuring Your Wireless Network” on page 23).
Updating Your Router Firmware
NETGEAR is always improving the operability and features included with your router. To make it
easy for you to receive the best, most up-to-date features of your router, NETGEAR provides a
variety of methods for updating your product.
NETGEAR does not recommend or support adding a NETGEAR router behind
another router, or replacing a gateway with a a NETGEAR router.
Before running the Smart Wizard on a corporate PC to set up your home
router, check with your company’s network support staff. Corporate
network settings or Virtual Private Network (VPN) client software might
conflict with the default settings of a home router. If you are unsure about
whether there might be a conflict, use a different computer.

Getting to Know Your Wireless Router 7
• The Smart Wizard lets you check for and install updates as part of the setup activity (see
“Using the Smart Wizard” on page 9).
• The router includes an update feature that lets you check for and install updates. You must log
in to the router to use this feature see “Setting Up Your Router for Internet Access” on
page 19, or the online User Manual).

8 Getting to Know Your Wireless Router

Installing Your Router Using the Smart Wizard 9
Installing Your Router
Using the Smart Wizard
The Smart Wizard setup procedure should take about 15 minutes to complete. Before using the
Smart Wizard, ensure that:
• You are using a PC with Windows Vista, Windows 2000, or Windows XP with Service Pack 2,
and with a wired Ethernet connection, not a wireless connection.
• You have an Internet service connection through an Internet Service Provider (ISP).
• You have the configuration information provided by your ISP.
Using the Smart Wizard
The NETGEAR Smart Wizard takes you through the procedure to connect your router, modem,
and PC(s). It then helps you to configure your wireless settings and enable wireless security for
your network. The Smart Wizard guides you through the setup process by automating many of the
steps. At each step in the setup process, the Smart Wizard checks to ensure that the steps you
perform are successfully completed.
To set up your router using the Smart Wizard:
1. Insert the Resource CD into your Windows PC. The CD will automatically start and detect the
language you are using on your PC. Select a different language option, if you prefer.
2. In the CD’s menu, click Setup to start the Smart Wizard.
3. When the Smart Wizard prompts you about updates, click Yes to check for updates for your
router, or No, to update later (for more information, see “Setting Up Your Router for Internet
Access” on page 19, or the online User Manual).
4. Follow the remaining instructions and prompts.
If the CD does not automatically start, browse the CD and double-click on .

10 Installing Your Router Using the Smart Wizard
The Smart Wizard guides you through installing your router, connecting your router to the
Internet, configuring your wireless network settings, and selecting the optimum security
protection for your network. If you choose not to select a security option during installation,
you can always access the router’s user interface later to select a security option (see
“Configuring Your Wireless Network” on page 23).
At the close of installation, the Smart Wizard places a Router_Setup.html file on your
computer’s desktop so that you can view the router settings. It also places the Router Login
shortcut on the desktop for you to access the router’s main menu.
You are now connected to the Internet.
To set up additional wireless computers in your network to access the router and connect to the
Internet, see “Configuring Your Wireless Network” on page 23.
Accessing Your Router After Installation
The Smart Wizard only appears when you first install the router or when the router is in its factory
default state (for example, if you have reset the router to its default factory settings). If you want to
change the settings after installing and configuring your router using the Smart Wizard, you must
To ensure optimum performance of your high-speed wireless router, the
wireless adapter card for each computer in your network should support the
same technology as your router. For more information, see the online User
Manual.
Figure 6

Installing Your Router Using the Smart Wizard 11
open a browser window and log in to the router. You will also be prompted to check for new router
firmware. For more information, see “Configuring Your Wireless Network” on page 23.

12 Installing Your Router Using the Smart Wizard

Manually Installing Your Router 13
Manually Installing Your Router
Before installing and connecting your router manually, review the list below and make sure that
you have all of the necessary information. Follow these procedures if you are an advanced user, or
to install this router using a Mac or Linux system.
• Internet service connection through an Internet Service Provider (ISP).
• The configuration information your ISP gave you. Depending on how your Internet account
was set up, you might need the following information to set up your wireless router and access
the Internet:
– Host and domain name
– Internet login name and password (frequently an email address and password)
– Domain Name Server (DNS) addresses
– Fixed or static IP address
Your ISP should have provided you with all the information needed to connect to the Internet.
If you cannot locate this information, ask your ISP.
• If you have cable modem service, make sure that you are using the same computer on which
you first set up your Internet account.
If you have not already done so:
• Check the package contents of your router to ensure that it is complete (see “Unpacking Your
New Router” on page 1”).
• Select an optimum location for your wireless router after reviewing the guidelines presented in
“Positioning Your Wireless Router” on page 5.”
NETGEAR does not recommend or support adding a NETGEAR router behind
another router, or replacing a gateway with a NETGEAR router.

14 Manually Installing Your Router
Connecting Your Wireless Router
Before you install your wireless router, make sure that the Internet Protocol (TCP/IP) Property
settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain
DNS server address automatically.” You can check these settings by looking at the TCP/IP
Properties of your Internal Network Connections, which are accessible through the Control Panel
of your computer. If you are unsure about this, refer to the documentation for your computer or see
the link to TCP/IP Addressing in “Related Documents” on page 45.
To connect the wireless router, the computer, and the modem:
1. Turn off and unplug the power to the broadband cable modem or DSL modem.
2. Locate the Ethernet cable (A) that connects your computer to the modem.
3. Disconnect the Ethernet cable at the modem end only (B). You will connect it to the router
later.
4. Locate the Ethernet cable that came with your NETGEAR product. Securely insert one end of
the Ethernet cable into your modem (C) and the other end into the Internet port of the wireless
router (D). The Ethernet cable and the Internet port label are color coded.
If you are replacing an existing router, disconnect it completely from your network
and set it aside before starting to install your new router, then go to “To replace
your wireless router:” on page 16.
Figure 7
A
B

Manually Installing Your Router 15
t
5. Locate the Ethernet cable (A) that is still attached to your computer. Securely insert the other
end of the Ethernet cable into a port on the router, such as port 4 (E), as shown in Figure 9
Connect any additional wired devices to your router by inserting an Ethernet cable from a
device into one of the three remaining LAN ports.
6. Ensure that your network is now set up in the order shown in Figure 10; you are now ready to
restart your network.
Figure 8
Figure 9
C
D
AE

16 Manually Installing Your Router
7. Start your network in the correct sequence, as described in “To start your network:”.
To replace your wireless router:
1. Turn off and unplug the power from your broadband cable modem or DSL modem.
2. Remove both Ethernet cables from your existing router (but leave both cables attached to your
computer and your modem).
3. Locate the Ethernet cable (A) that is still attached to your computer. Securely insert the other
end of the Ethernet cable into a LAN port on your new router, such as port 4 (E), as shown in
Figure 11.
Connect any additional wired devices to your new router by inserting an Ethernet cable from a
device into one of the three remaining LAN ports.
Figure 10
Failure to start or restart your network in the correct sequence could prevent you
from accessing the Internet.