NetZero 4G LTE Stick User manual

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NetZeroTM 4G LTE Stick
Key Features:
•Get started in seconds –plug in
and get on-line
•OLED Diplay
•Supports Windows® 8, Windows®
7, Vista and XP or Mac OS®X
version 10.5 or higher
STEP: 1 Activation
Insert the USB modem into an available USB 2.0 or USB 3.0 slot.
The device starts up and, if a 3G or LTE network signal is
available, it will automatically try to activate your account (a
message will appear indicating hands free activation is in
progress).
Note: Position the device to get the best possible signal.
*** Continue to Windows or Mac driver installation ***
STEP: 2 Mac Driver Installation
a) The device starts up, and then the TRU-Install window opens.
Double-click the Install Drivers icon
b) Follow the onscreen instructions.
c) When prompted for your password, enter your Mac password.
d) Click Continue Installation.
e) When finished, click Restart to reboot the computer.
STEP: 2 Windows Driver Installation
The device will auto-install drivers, you must accept the license
agreement pop-up window to continue, follow the prompts to
complete driver installation.
Note: If the driver fails to auto-install, go to Step 3 or 4
STEP: 3 Windows AutoPlay Driver Installation
If the AutoPlay window opens, click Run setup.exe, and when
the End user license agreement is displayed, select I’ve read
and agree to the terms and conditions of my order.
STEP: 4 Windows No Prompt Driver Installation
If auto-install is not given and AutoPlay window does not open:
a) Press +E to open My Computer
b) Open the Tru-Install drive
c) Open the Win folder
d) Double-click Setup.exe
e) Click Install
Improving Signal Strength
•Make sure you’re inside a network coverage area.
•Try reorienting your device.
•Move your computer to another location —you may be in or near a
structure that is blocking the signal. Every obstacle (for example, walls,
ceilings, furniture) decreases the signal strength.
•Make sure there’s plenty of space around your device to provide the best
signal reception.
•If you cannot obtain service, contact your data service provider —a
network or account problem may be preventing you from obtaining
service.

For additional assistance please visit our support site:
http://help.netzero.net
To contact us by email:
[e-mail]
LTE SIM CARD REMOVAL
If you get a SIM card error on the display, you may need to
remove the SIM card and re-insert it.
To remove the LTE SIM card:
1. Slide the back cover off of the device.
2. Slide the micro-SIM out of the tray.
3. Re-insert the micro-SIM into the tray
4. Replace the back cover
Indicators 1. Roaming indicator –When the device is roaming, a triangle appears
above
the Signal strength icon.
2. Signal strength –1 to 6 bars, or no signal
- No Signal, - Very Weak Signal, - Excellent Signal
3. Network type –LTE or 3G
4. Data transfer indicator –Traffic upload/download Arrows are solid
when data is being transferred.
5. GPS indicator –Appears only when GPS tracking is on. The icon
pulses/glows when searching for satellites or while tracking is in
progress.
6. Data usage –Indicates the amount of data used for the current session.
Front View Back View (cover removed)