Nokia WiFi Gateway 3 User manual

Nokia — Proprietary and confidential
Use pursuant to applicable agreements
Nokia WiFi Gateway 3
G-240W-E WiFi Gateway
Nokia WiFi Gateway 3 Product Guide
3FE-47464-AAAA-TCZZA
Issue: 01
Nokia WiFi Gateway 3 Product Guide

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Nokia is a registered trademark of Nokia Corporation. Other products and company
names mentioned herein may be trademarks or tradenames of their respective
owners.
The information presented is subject to change without notice. No responsibility is
assumed for inaccuracies contained herein.
© 2018 Nokia.
Containsproprietary/tradesecretinformationwhichisthepropertyofNokiaandmust
not be made available to, or copied or used by anyone outside Nokia without its
written authorization. Not to be used or disclosed except in accordance with
applicable agreements.

Nokia WiFi Gateway 3 Product Guide Preface
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1Preface
This preface provides general information about the documentation set for Gateway
3 equipment.
1.1 Scope
Thisdocumentation set providesinformationabout safety,featuresand functionality,
ordering, hardware installation and maintenance, and software installation
procedures for the current release.
1.2 Audience
This documentation set is intended for planners, administrators, operators, and
maintenance personnel involved in installing, upgrading, or maintaining The devices.
1.3 Required knowledge
The reader must be familiar with general telecommunications principles.
1.4 Acronyms and initialisms
The expansions and optional descriptions of most acronyms and initialisms appear
in the glossary (3FE-47157-AAAA-TCZZA).
1.5 Assistance and ordering phone numbers
Nokia provides global technical support through regional call centers. Phone
numbers for the regional call centers are available at the following URL:
http://support.alcatel-lucent.com. If this link does not work, copy and paste it directly
into your web browser.
For ordering information, contact your Nokia sales representative.

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1.6 Nokia quality processes
Nokia’s quality practices are in compliance with TL 9000 requirements. These
requirements are documented in the Fixed Networks Quality Manual
3FQ-30146-6000-QRZZA. The quality practices adequately ensure that technical
requirements and customer end-point requirements are met. The customer or its
representatives may be allowed to perform on-site quality surveillance audits, as
agreed upon during contract negotiations
1.7 Safety information
For safety information, see the appropriate safety guidelines chapter.
1.8 Documents
Documents are available using ALED or OLCS.
Procedure 1 To download a ZIP file package of the customer documentation
1Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you
are a new user and require access to this service, please contact your Nokia sales
representative.
2From the Technical Content for drop-down menu, choose the product.
3Click on Downloads: Electronic Delivery.
4Choose Documentation from the drop-down menu and click Next.
5Select the image from the drop-down menu and click Next.
6Follow the on-screen directions to download the file.

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Procedure 2 To access individual documents
Individual PDFs of customer documents are also accessible through the Nokia Customer Support
website.
1Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you
are a new user and require access to this service, please contact your Nokia sales
representative.
2From the Technical Content for drop-down menu, choose the product.
3Click on Manuals and Guides to display a list of customer documents by title and part
number. You can filter this list using the Release drop-down menu.
4Click on the PDF to open or save the file.
1.9 Special information
The following are examples of how special information is presented in this document.
Danger — Danger indicates that the described activity or
situation may result in serious personal injury or death; for
example, high voltage or electric shock hazards.
Warning — Warning indicates that the described activity or
situation may, or will, cause equipment damage or serious
performance problems.
Caution — Caution indicates that the described activity or
situation may, or will, cause service interruption.
Note — A note provides information that is, or may be, of
special interest.

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1.9.1 Procedures with options or substeps
When there are options in a procedure, they are identified by letters. When there are
required substeps in a procedure, they are identified by roman numerals.
Procedure 3 Example of options in a procedure
At step 1, you can choose option a or b. At step 2, you must do what the step indicates.
1This step offers two options. You must choose one of the following:
aThis is one option.
bThis is another option.
2You must perform this step.
Procedure 4 Example of required substeps in a procedure
At step 1, you must perform a series of substeps within a step. At step 2, you must do what the
step indicates.
1This step has a series of substeps that you must perform to complete the step. You must
perform the following substeps:
iThis is the first substep.
ii This is the second substep.
iii This is the third substep.
2You must perform this step.

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1.10 Multiple PDF document search
You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a
common term. Adobe Reader displays the results in a single display panel. The
results are grouped by PDF file, and you can expand the entry for each file.
Procedure 5 To search multiple PDF files for a common term
1Open Adobe Acrobat Reader.
2Choose Edit→Search from the Acrobat Reader main menu. The Search PDF panel appears.
3Enter the search criteria.
4Click on the All PDF Documents In radio button.
5Select the folder in which to search using the drop-down menu.
6Click on the Search button.
Acrobat Reader displays the search results. You can expand the entries for each document
by clicking on the + symbol.
Note — The PDF files in which you search must be in the same
folder.

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Table of contents
1 Preface.............................................................................................3
1.1 Scope ..........................................................................................................3
1.2 Audience......................................................................................................3
1.3 Required knowledge....................................................................................3
1.4 Acronyms and initialisms.............................................................................3
1.5 Assistance and ordering phone numbers....................................................3
1.6 Nokia quality processes...............................................................................4
1.7 Safety information........................................................................................4
1.8 Documents ..................................................................................................4
1.9 Special information......................................................................................5
1.9.1 Procedures with options or substeps...........................................................6
1.10 Multiple PDF document search ...................................................................7
2 ANSI CPE safety guidelines.........................................................17
2.1 Safety instructions.....................................................................................17
2.1.1 Safety instruction boxes in customer documentation................................17
2.1.2 Safety-related labels..................................................................................18
2.2 Safety standards compliance ....................................................................19
2.2.1 EMC, EMI, and ESD standards compliance..............................................19
2.2.2 Energy-related products standby and off modes compliance....................20
2.2.3 FCC statement ..........................................................................................20
2.2.4 FCC Radiation Exposure Statement .........................................................21
2.2.5 Resistibility requirements compliance .......................................................21
2.3 Electrical safety guidelines........................................................................21
2.3.1 Power supplies..........................................................................................22
2.3.2 Cabling ......................................................................................................22
3 ETSI CPE safety guidelines.........................................................23
3.1 Safety instructions.....................................................................................23
3.1.1 Safety instruction boxes ............................................................................23
3.1.2 Safety-related labels..................................................................................24
3.2 Safety standards compliance ....................................................................24
3.2.1 EMC, EMI, and ESD compliance...............................................................25
3.2.2 Equipment safety standard compliance.....................................................25
3.2.3 Environmental standard compliance .........................................................26
3.2.4 Resistibility requirements compliance .......................................................26
3.2.5 Acoustic noise emission standard compliance..........................................27
3.3 Electrical safety guidelines........................................................................27
3.3.1 Power supplies..........................................................................................27
3.3.2 Cabling ......................................................................................................27
4 ETSI environmental and CRoHS guidelines...............................29
4.1 Environmental labels.................................................................................29
4.1.1 Overview....................................................................................................29
4.1.2 Environmental related labels.....................................................................29
4.1.2.1 Products below Maximum Concentration Value (MCV) label....................29

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4.1.2.2 Products containing hazardous substances above Maximum
Concentration Value (MCV) label..............................................................30
4.2 Hazardous Substances Table (HST).........................................................31
4.3 Other environmental requirements............................................................32
4.3.1 CPE environmental requirements..............................................................32
4.3.2 Transportation ...........................................................................................32
4.3.3 EU RoHS...................................................................................................32
4.3.4 End-of-life collection and treatment...........................................................33
5 Gateway 3 (G-240W-E) unit data sheet .......................................35
5.1 Gateway 3 (G-240W-E) part numbers and identification...........................35
5.2 Gateway 3 (G-240W-E) general description..............................................36
5.2.1 TR-069 object support for WiFi parameters ..............................................39
5.2.2 Independent TR69 session with SaaS ......................................................39
5.2.3 TR69 authentication using TLS and CA certificates..................................39
5.3 Gateway 3 (G-240W-E) software and installation feature support............40
5.4 Gateway 3 (G-240W-E) interfaces and interface capacity ........................40
5.4.1 Gateway 3 (G-240W-E) connections and components.............................40
5.5 Gateway 3 (G-240W-E) LEDs...................................................................42
5.6 Gateway 3 (G-240W-E) detailed specifications.........................................42
5.7 Gateway 3 (G-240W-E) functional blocks .................................................43
5.8 Gateway 3 (G-240W-E) responsible party.................................................44
5.9 Gateway 3 (G-240W-E) special considerations.........................................44
5.9.1 WiFi service...............................................................................................45
5.9.1.1 WiFi standards and certifications...............................................................45
5.9.1.2 WiFi GUI features......................................................................................45
5.9.2 Gateway 3 (G-240W-E) considerations and limitations.............................45
6 Install a Gateway 3 (G-240W-E)...................................................47
6.1 Purpose.....................................................................................................47
6.2 General......................................................................................................47
6.3 Prerequisites..............................................................................................47
6.4 Recommended tools..................................................................................47
6.5 Safety information......................................................................................48
6.6 Procedure..................................................................................................49
7 Replace a Gateway 3 (G-240W-E)................................................53
7.1 Purpose.....................................................................................................53
7.2 General......................................................................................................53
7.3 Prerequisites..............................................................................................53
7.4 Recommended tools..................................................................................53
7.5 Safety information......................................................................................54
7.6 Procedure..................................................................................................55
8 Configure a Gateway 3 (G-240W-E) ............................................59
8.1 GUI configuration.......................................................................................59
8.1.1 Login..........................................................................................................59
8.1.2 Device and connection status....................................................................60
8.1.3 Network configuration................................................................................71
8.1.4 Security configuration................................................................................91
8.1.5 Application configuration .........................................................................102

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8.1.6 Maintenance............................................................................................108
8.1.7 RG troubleshooting counters...................................................................117

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List of figures
2 ANSI CPE safety guidelines.........................................................17
Figure 1 Sample safety label...................................................................................19
3 ETSI CPE safety guidelines.........................................................23
Figure 2 Sample safety label...................................................................................26
4 ETSI environmental and CRoHS guidelines...............................29
Figure 3 Products below MCV value label...............................................................30
Figure 4 Products above MCV value label ..............................................................31
Figure 5 Recycling/take back/disposal of product symbol.......................................33
5 Gateway 3 (G-240W-E) unit data sheet .......................................35
Figure 6 Gateway 3 (G-240W-E).............................................................................37
Figure 7 Gateway 3 (G-240W-E) physical connections...........................................41
Figure 8 Single-residence WiFi CPE with Gigabit Ethernet.....................................44
6 Install a Gateway 3 (G-240W-E)...................................................47
Figure 9 Gateway 3 (G-240W-E) cylinder removal..................................................50
Figure 10 Gateway 3 (G-240W-E) connections.........................................................51
7 Replace a Gateway 3 (G-240W-E)................................................53
Figure 11 Gateway 3 (G-240W-E) connections.........................................................55
Figure 12 Gateway 3 (G-240W-E) cylinder removal..................................................56
8 Configure a Gateway 3 (G-240W-E) ............................................59
Figure 13 Web login window......................................................................................60
Figure 14 Device Information window........................................................................61
Figure 15 LAN status window....................................................................................63
Figure 16 WAN Status window..................................................................................65
Figure 17 WAN Status IPv6 window..........................................................................67
Figure 18 Home Networking information window......................................................69
Figure 19 LAN ports statistics window.......................................................................71
Figure 20 LAN settings window.................................................................................72
Figure 21 LAN IPv6 network window.........................................................................74
Figure 22 WAN window.............................................................................................76
Figure 23 WAN DHCP window..................................................................................78
Figure 24 Wireless 2.4GHz network window.............................................................79
Figure 25 Wireless 5GHz network window................................................................81
Figure 26 Wireless Schedule window........................................................................83
Figure 27 IP Routing window.....................................................................................84
Figure 28 DNS network window ................................................................................86
Figure 29 TR-069 network window............................................................................87
Figure 30 QoS Config window (L2)............................................................................89
Figure 31 QoS Config window (L3) ...........................................................................90
Figure 32 Firewall window.........................................................................................92
Figure 33 MAC filter window......................................................................................94
Figure 34 IP filter window ..........................................................................................96
Figure 35 URL Filter window .....................................................................................97

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Figure 36 Parental Control window............................................................................98
Figure 37 DMZ and ALG window.............................................................................100
Figure 38 Access Control window ...........................................................................101
Figure 39 Port forwarding window...........................................................................103
Figure 40 Port Triggering window............................................................................104
Figure 41 DDNS window .........................................................................................106
Figure 42 NTP window ............................................................................................107
Figure 43 UPnP and DLNA window.........................................................................108
Figure 44 Password window....................................................................................109
Figure 45 Device Management window...................................................................110
Figure 46 Backup and Restore window...................................................................111
Figure 47 Firmware Upgrade window......................................................................112
Figure 48 Reboot Device window............................................................................113
Figure 49 Factory Default window...........................................................................114
Figure 50 Diagnostics window.................................................................................115
Figure 51 Log window..............................................................................................116
Figure 52 RG Troubleshooting Counters window....................................................118

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List of tables
2 ANSI CPE safety guidelines.........................................................17
Table 1 Safety labels..............................................................................................18
3 ETSI CPE safety guidelines.........................................................23
Table 2 Safety labels..............................................................................................24
Table 3 Safety labels..............................................................................................25
5 Gateway 3 (G-240W-E) unit data sheet .......................................35
Table 4 Identification of Gateway 3 (G-240W-E)....................................................35
Table 5 Gateway 3 (G-240W-E) power supply ordering information......................36
Table 6 Gateway 3 (G-240W-E) function details....................................................38
Table 7 Gateway 3 (G-240W-E) interface connection capacity..............................40
Table 8 Gateway 3 (G-240W-E) physical connection.............................................41
Table 9 Gateway 3 (G-240W-E) LED indications...................................................42
Table 10 Gateway 3 (G-240W-E) physical specifications ........................................42
Table 11 Gateway 3 (G-240W-E) power consumption specifications......................43
Table 12 Gateway 3 (G-240W-E) environmental specifications...............................43
Table 13 Responsible party contact information ......................................................44
Table 14 Gateway 3 (G-240W-E) considerations and limitations.............................45
8 Configure a Gateway 3 (G-240W-E) ............................................59
Table 15 Device Information parameters .................................................................61
Table 16 LAN status parameters..............................................................................64
Table 17 WAN Status parameters............................................................................65
Table 18 WAN status IPv6 parameters....................................................................67
Table 19 Home Networking parameters...................................................................69
Table 20 LAN parameters ........................................................................................72
Table 21 LAN IPv6 network parameters...................................................................74
Table 22 WAN parameters.......................................................................................76
Table 23 WAN DHCP parameters............................................................................78
Table 24 Wireless 2.4GHz network parameters.......................................................80
Table 25 Wireless 5GHz network parameters..........................................................82
Table 26 IP Routing parameters...............................................................................85
Table 27 DNS network parameters..........................................................................86
Table 28 TR-069 network parameters......................................................................87
Table 29 QoS Config parameters.............................................................................90
Table 30 Firewall parameters...................................................................................92
Table 31 MAC filter parameters................................................................................94
Table 32 IP filter parameters....................................................................................96
Table 33 URL Filter parameters...............................................................................97
Table 34 Parental control parameters......................................................................98
Table 35 DMZ and ALG parameters ......................................................................100
Table 36 Access control parameters......................................................................102
Table 37 Port forwarding parameters.....................................................................103
Table 38 Port triggering parameters.......................................................................104
Table 39 DDNS parameters...................................................................................106
Table 40 Password parameters..............................................................................110

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Table 41 Device Management parameters ............................................................111
Table 42 RG Troubleshooting Counters parameters..............................................118

Nokia WiFi Gateway 3 Product Guide ANSI CPE safety guidelines
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2 ANSI CPE safety guidelines
This chapter provides information about the mandatory regulations that govern the
installation and operation of devices in the North American or ANSI market.
2.1 Safety instructions
This section describes the safety instructions that are provided in the CPE customer
documentation and on the equipment.
2.1.1 Safety instruction boxes in customer
documentation
The safety instruction boxes are provided in the CPE customer documentation.
Observe the instructions to meet safety requirements.
The following is an example of the Danger box.
The Danger box indicates that the described activity or situation may pose a threat
to personal safety. It calls attention to a situation or procedure which, if not correctly
performed or adhered to, may result in death or serious physical harm.
Do not proceed beyond a Danger box until the indicated conditions are fully
understood and met.
The following is an example of the Warning box.
The Warning box indicates that the described activity or situation may, or will, cause
equipment damage, loss of data, or serious performance problems. It identifies a
possibleequipment-damagingsituationorprovidesessentialinformationtoavoidthe
degradation of system operations or data.
Do not proceed beyond a warning until the indicated conditions are fully understood
and met.
Danger — Possibility of personal injury.
Warning 1 — Possibility of equipment damage.
Warning 2 — Possibility of data loss.

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The following is an example of the Caution box.
The Caution box indicates that the described activity or situation may, or will, cause
service interruption.
Do not proceed beyond a caution until the indicated conditions are fully understood
and met.
The following is an example of the Note box.
The Note box provides information that assists the personnel working with devices.
It does not provide safety-related instructions.
2.1.2 Safety-related labels
The customer premises equipment is labeled with specific safety compliance
information and instructions that are related to a variant of the CPE. Observe the
instructions on the safety labels.
Table 1provides examples of the text in the various CPE safety labels.
Table 1 Safety labels
Figure 1shows a sample safety label located on the bottom of the Gateway 3
(G-240W-E).
Caution 1 — Possibility of service interruption.
Caution 2 — Service interruption.
Note — Information of special interest.
Label text Description
ETL compliance Communication service equipment US listed.
ESD warning Caution: This assembly contains electrostatic sensitive device.
FCC standards compliance Tested to comply with FCC standards for home or office use.
CE marking There are various CE symbols for CE compliance.

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Figure 1 Sample safety label
2.2 Safety standards compliance
This section describes the CPE compliance with North American safety standards.
2.2.1 EMC, EMI, and ESD standards compliance
The customer premises equipment complies with the following requirements:
•Federal Communications Commission (FCC) CFR 47, Part 15, Subpart B, Class
A requirements for equipment
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipmentgenerates, uses and can radiate radio frequency energy
and, if not installed and usedin accordance with the instructions,may cause harmful
interference to radio communications.
Warning — Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void
the user's authority to operate the equipment.

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However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is needed.
•Consult the dealer or an experienced radio/TV technician for help.
2.2.2 Energy-related products standby and off modes
compliance
Hereby, Nokia declares that the Gateway 3 (G-240W-E) devices are in compliance
with the essential requirements and other relevant provisions of Directive
2009/125/EC together with Commission Regulation (EC) No 1275/2008 and
Commission Regulation (EC) No 801/2013.
The Gateway 3 (G-240W-E) devices qualify as high network availability (HiNA)
equipment. Since the main purpose of Gateway 3 (G-240W-E) devices is to provide
network functionality with HiNA 7 days/24 hours, the modes Off/Standby, Power
Management, and Networked Standby are inappropriate.
For information about the type and number of network ports, see “Gateway 3
(G-240W-E) interfaces and interface capacity” in chapter 5.
For information about power consumption, see “Gateway 3 (G-240W-E) detailed
specifications” in chapter 5.
2.2.3 FCC statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipmentgenerates, uses and can radiate radio frequency energy
and, if not installed and usedin accordance with the instructions,may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.