OneCare CareWatch Setup guide

Using the CareWatch™ & Guardian App
Quick Start & User Guide
Version: xxx

About OneCare
It’s very simple, OneCare exists for one purpose
and one purpose only, to help us care for each
other. The platform itself is important but it’s the
people behind the product that make OneCare a
unique organization. It’s our energy, our passion
and the knowledge that every single day we realize
we will make a difference in the lives of those we
love and care about.
Our desire is to connect those that are
disconnected. Whether you are a senior, lone
worker, caretaker, employee or clinician, the One
Care Platform enables you to constantly and
consistently stay in touch with those that are an
important and necessary part of your life.
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Table of
Contents
•Welcome to OneCare 4
•Unboxing & QuickStart 5
•Getting to know the CareWatch 9
•Navigating the Guardian App 15
•General Information 51
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Welcome to
OneCare
Thank you for choosing the OneCare CareWatch
Platform and congratulations on your purchase
and subscription.
You are now part of a community of care for
families, groups and organizations that believe in
taking care of each other. Whether you’re at home
or away, your CareWatch provides a connection
to those who care about you most.
This User Guide introduces you to the CareWatch
Platform (CareWatch & Guardian App) and
explains how to use all the features.
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Unboxing
What’s in the box
- CareWatch
- Charging Base
- USB Charging Cord
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Quick Start
3 simple steps to security, safety and
independence
1.) Charge the Battery
Before use, fully charge the battery. It
will take approximately 60 minutes.
Place the watch (from the back) onto the
magnetic charging base. The watch will
automatically turn on.
Once fully charged the battery bar will be
green.
2.) Download the Guardian App on
your smartphone from the Apple App
Store or Google Play Store
The Guardian app provides wellness
information from your CareWatch.
Once the app is downloaded follow the
onscreen directions.
3.) Pair your CareWatch with the
Guardian App
- Press the crown button on the right
side of the watch 5 times until the App
pairing screen appears.
- Double tap the screen and the QR
code will appear. Use your phone to
scan the QR code.
The App and CareWatch are paired and
ready to use.
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Quick Start
Additional Items:
Turning CareWatch off & on:
Off: Press the crown button on
the side of the CareWatch 5
times until the App Pairing
screen appears. Double-tap
the screen, and you will see a
QR code as shown to the left.
Once the QR code appears,
press the crown button on the
side of the CareWatch and
you will see the power off
screen.
Double-tap to power off-
screen to turn off the
CareWatch.
On: Push and hold the crown
button (watch stem) on the
side of the CareWatch for 3
seconds. 7

Quick Start
Additional Items:
Connectivity:
The CareWatch is automatically connected
to cellular service. The cellular icon is
located on the face of the CareWatch. The
number of bars next to the icon signifies the
strength of the signal.
The clock and date are automatically set-up
through the cellular service.
Watch face light –Press the SOS crown
button once to see the time in low lighting.
Changing the face:
Push the SOS crown button on the side and
release quickly. You will see rows of dots
scrolling up on the face.
Quickly double-tap the face of the watch
and the watch face will change. Continue to
double-tap until you find the watch face you
prefer.
*The watch face can also be changed in the
OneCare Guardian App
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Getting to know the
CareWatch
Steps
Heart Rate
SOS Button
Sleep
Battery %
Falls Detection
LTE-M Cellular
Connection 9
Cellular coverage on the AT&T network is not always available everywhere at all times.

Steps
The CareWatch will count your
steps while you are wearing it.
The steps will be displayed on
the watch face.
You can also view steps by
pushing the SOS crown button
on the side one time. This will
take you to the steps screen.
Daily, weekly, monthly, and
yearly step data can also be
viewed in the OneCare
Guardian app along with steps
averages to get a better
understanding of your step
trends.
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