Opera 4 IP System User manual

Opera 4 IP System Manual

Opera 4 IP System Manual
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Specifications are subject to change without notice.
Facilities described may or may not be supported by your network.
Opera 4 IP and Operafone are the registered trademark of MDS Gateways.
This documentation refers to:
software version 20.044 or higher for the IP system phones and
software version 11.100 or higher for the Opera 4 IP system.
DM 966 rev 4

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Contents
1
1. .I In nt tr ro od du uc ct ti io on n 5 5
1.1. Overview of the Opera 4 IP...................................................................................5
1.2. Status LEDs...........................................................................................................6
1.3. Back Panel Connectors and Fax port..................................................................6
1.4. Features and Dialling Codes ................................................................................7
2
2. .S Sy ys st te em m M Mo ou un nt ti in ng g, , W Wi ir ri in ng g a an nd d C Co on nn ne ec ct ti io on n o on n t th he e L LA AN N 8 8
2.1. Sequence required for installation ......................................................................8
2.2. Location.................................................................................................................8
2.3. Equipment .............................................................................................................8
2.4. Wall Mounting the Opera 4 IP...............................................................................8
2.5. System Wiring.......................................................................................................9
2.6. Three step Set-up flow chart..............................................................................10
2.7. Program the IP address of the system into the range of the LAN ...................12
3
3. .C Co on nf fi ig gu ur re e t th he e s sy ys st te em m f fr ro om m t th he e B Br ro ow ws se er r 1 15 5
3.1. Browser based programming ............................................................................15
3.2. Enter Browser Based Programming..................................................................15
3.3. System Programming Page................................................................................17
3.4. Manual Programming of the SIP trunk lines .....................................................18
3.5. Programming the External Lines .......................................................................22
3.6. Programming the Ringing Assignment.............................................................25
3.7. Programming the Trunk Access digit................................................................27
3.8. Programming other features..............................................................................28
4
4. .G Ge et t I In nt te er rn ne et t A Ac cc ce es ss s 2 29 9
4.1. Universal Plug and Play available on site .........................................................29
4.2. If the modem router is not at the default Gateway IP address.........................30
4.3. If the modem router does not support Universal Plug and Play......................31
5
5. .C Co on nn ne ec ct t I IP P s sy ys st te em m p ph ho on ne es s 3 32 2
5.1. Connecting IP system phones ...........................................................................32
5.2. Auto discovery of IP system phones on the LAN.............................................33
5.3. Connecting an IP system phone remotely across the public Internet ............33
5.4. Entering the system phone IP registration parameters manually ...................33
6
6. .A Ad dd di it ti io on na al l s so of ft tw wa ar re e l li ic ce en nc ce es s 3 34 4
Appendix I Power over Ethernet and Ethernet cable specifications .........................35
Standard Ethernet Cable ................................................................................................35
Appendix II System Tones ..........................................................................................35

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Appendix III Compatibility with third party headsets and analogue phones ..............36
Appendix IV Miscellaneous timer settings ...................................................................37
Appendix V Environmental Specifications....................................................................38
Appendix VI User settings, trunk accesses, ringing assignments and CLIs........39
Appendix VII Common Address Book Table.................................................................45
Appendix VIII IP Addresses and RAS Tables ................................................................46
Appendix IX Call Logging outputs and formats............................................................48
Diagnostic Logging.........................................................................................................53
Appendix X Example: how to configure port forwarding on the Netopia modem
router Cayman 3346........................................................................................................55

Opera 4 IP System Manual
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1
1. .
I
In nt tr ro od du uc ct ti io on n
1.1. Overview of the Opera 4 IP
The Opera 4 IP is a next generation IP voice switch for SOHO and small business applications.
The full IP internal architecture of the system allows seamless connection to VoIP networks
using IP system phones and traditional analogue phones. The Opera 4 IP, depending on its
configuration may also connect to either the legacy ISDN or PSTN public networks making it the
ideal migration platform to the next generation network for the home-based business or small
business. It connects four analogue telephones and up to 16 IP system phones to the public
VoIP or PSTN networks.
Users make or receive calls via a SIP server in the public network, or via the PSTN/ISDN
network using a simple analogue phone or an Operafone IP Executive phone or an Operafone
IP Professional phone.
The Operafone IP Executive is an advanced multi function system phone with 16 programmable
keys, 6 fixed keys, loudspeaker and a blue backlit 4-line display.
The Operafone IP Professional is an advanced multi function system phone with 6 fixed keys,
loudspeaker and a blue backlit 4-line display.
Up to sixteen of these phones may be connected locally to the Opera 4 IP system or remotely
over broadband Internet. Remote IP phones have full system functionality. The system phones
have a two-port Ethernet hub, which allows a single cable to the desktop for both the phone and
the PC.
The Opera 4 IP has a full range of pbx features including voicemail, automated attendant, least
cost routing, speed dials, address books and call lists. Features such as advanced Multi-Layer
Auto-Attendant, networking of multiple systems on different sites require the installation of a
license. Licenses can also be installed to expand the number of users on the system, the
number of trunks or the number of voicemail boxes or to network multiple systems.

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1.2. Status LEDs
There are six LEDs behind the clear lens on the front of the unit. The functions of these are as
follow, from left to right.
LED Status: ON Status: OFF Status: Flashing
System starting Power off Power On. Normal
operation.
LAN link present No LAN link present LAN activity
SIP server
connection OK
SIP server connection
NOT OK
One or more SIP accounts
NOT OK
ISDN BRA
connected at L1
N/A N/A
ISDN BRA
connected at L2
N/A N/A
Fault Condition.
Contact technical
support
No fault condition N/A
1.3. Back Panel Connectors and Fax port
Ethernet
Doorphone
Relay
4 analogue a/b ports
ISDN or PSTN Trunk Lines
4 3 2 1
Power Port: For connecting the power adaptor.
Ethernet Port: For connecting the unit to a router or LAN.
Doorphone Relay: For connecting a doorphone relay
Analogue Ports 1- 4: for connecting analogue a/b extensions
Fax Port: Fax machines should be connected to analogue port 1.
L1 and L2: For connecting the unit to ISDN or PSTN trunk lines from the public network.

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1.4. Features and Dialling Codes
Feature Code
Any trunk line 0
SIP trunk line *0
Trunk lines 1 or 2 * 9 1 or * 9 2
SIP trunk lines 1 to 10 * 901 to * 910
Groups 80 to 89 80 to 89
Forward all calls to internal user * 2 1 * <user number> #
Forward all calls to voicemail * 2 1 * < * 9 9 > #
Forward all calls to external number * 2 1 0 * <external number> #
Cancel forwarding of all calls # 2 1 #
Restrict your outgoing CLI * 30 #
Send your outgoing CLI * 31 #
Common address book short codes * 4 0 0 0 to * 4 1 9 9
Personal address book short codes * 8 0 0 to * 8 4 9
Forward on No Answer to internal user * 6 1 * <user number> #
Forward on No Answer to internal user with timer * 6 1 * <user number> * <time> #
Forward on No Answer to voicemail * 6 1 * < * 9 9 > #
Forward on No Answer voicemail with timer * 6 1 * < * 9 9 > * <time> #
Forward on No Answer to external number * 6 1 0 * <external number> #
Forward on No Answer to external number with timer * 6 1 0 * <external number> * <time> #
Cancel Forward on No Answer # 6 1 #
Camp On (Call Back on busy) internal 5
Do Not Disturb * 6 2 #
Cancel Do Not Disturb # 6 2 #
Opt out of a group * 6 2 * <group number(80 – 89)> #
Opt into a group # 6 2 * <group number(80 – 89)> #
Forward on Busy to internal user * 6 7 * <user number> #
Forward on Busy to voicemail * 6 7 * < * 9 9 > #
Cancel Forward on Busy # 6 7 #
Activate Roaming PIN * 6 8 <Roaming Account> <Roaming PIN> #
CallPickUp/CallPickOff * 7 1 <user number>
Universal pickup * 7 1 0
Call Transfer Explicit (at dial tone with two calls on hold) * 7 2
Conference (at dial tone with two calls on hold) * 7 3
Park/Unpark a call * 7 4
Retrieve a parked call from an internal user * 7 5 <user number>
Answer a universal page * 7 6 *
Directed page * 7 7 <user number>
Universal page * 7 7 *
Door opening code * 7 8
Intrude (at busy tone) * 7 9
Access voicemail * 9 9
Transfer call to Mailbox (While ringing the User) # 99
Direct access to an user when answered by the Auto
Attendant
* + user number
Direct access to an user voicemail when answered by the
Auto Attendant
# + user number
Access voicemail settings (when pressed while listening to
voicemail welcome message)
#
Programming Code
Program an external number in your personal address
book.
* * 8 0 0 to 8 1 9 *<external number> #
Erase a number from your personal address book. # 8 0 0 to 8 1 9 #
Implement Ringing mode (Modes 1 to 5) * 0 7 * <Ringing Mode > #
Enter System Programming * * * * # # # #

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2. .
S
Sy ys st te em m M Mo ou un nt ti in ng g, , W Wi ir ri in ng g a an nd d C Co on nn ne ec ct ti io on n o on n t th he e L LA AN N
2.1. Sequence required for installation
It is important to follow the sequence in this manual of first verifying the compatibility of the
system IP address with the range of the LAN and then connecting the system on the LAN, then
accessing the system browser for configuration, then getting Internet access and only then
connecting the IP system phones to the LAN.
See also the 3-step set-p flow chart in this manual.
2.2. Location
The Opera 4 IP is designed for wall mounting. The air-cooling slots must not be covered.
Find a location that is:
♦ Easily accessible and within 2 meters of the nearest available power point
♦ Isolated from plumbing or electrical wiring
♦ Not exposed to extremes of temperature, humidity, dust, chemicals or direct sunlight
♦ Sufficiently spacious and well-lit to allow you to wire the system
2.3. Equipment
Equipment required for system installation:
♦ Two screws and rawl plugs suitable for the material to be drilled
♦ Drill and chuck-key
♦ Drill bit and flathead screwdriver
♦ CAT-5 cable to connect to the router or LAN.
♦ RJ 45 cables for the analogue users, relays and line connections
2.4. Wall Mounting the Opera 4 IP
1. Place the Opera 4 IP unit against the wall and mark the positions of the central fixing
hole and the lower fixing hole.
2. Drill the holes, insert rawl plugs and insert screw into the wall at the location of the
central fixing hole, but leave it protrude about 5mm.
3. Place the unit onto the central fixing screw.
4. Fix the unit horizontally by inserting the second screw in the fixing hole at the bottom of
the unit.
The system is now ready for wiring.

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2.5. System Wiring
Connecting the Ethernet Port.
Connect the Ethernet LAN port of the Opera 4 IP to the LAN connection point using a CAT-5
Ethernet cable. The Ethernet port is compatible with any 10/100BaseT Ethernet switch.
Analogue Users 1 – 4
Plug the analogue telephones directly into the RJ45 analogue user ports at the back of the
Opera 4 IP. The maximum analogue user line length is 1,000 metres.
Connecting the ISDN/PSTN lines
Connect the L1 and L2 line ports of the Opera 4 IP to the ISDN or PSTN termination points
using RJ45 line cables.
Connecting the relay
Connect the relay port of the Opera 4 IP to the door phone using RJ45 an cable, if required.
Powering Up
Connect the AC mains power cable from the back of the unit to the AC power supply using the
plug-top adaptor power-supply provided.

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2.6. Three step Set-up flow chart
Plug the system into the LAN, Point a PC browser
at the systems IP address. (default
http://192.168.1.250)
User name: admin
Password: 1000
Click on the link IP Addresses in the IP Settings
panel.
Enter your gateway IP address in the Default
Gateway field, and click save.
Change the Gateway IP address of the system
The system has a
default IP address
of 192.168.1.250
and mask of
255.255.255.0
I
Is s t th hi is s o ok k f fo or r y yo ou u? ?
The LEDs flash during the initiation sequence and finally just
the power LED flashes.
STEP 1. Power the Opera system up
To hear the systems current IP address or Subnet
mask.
1. Plug an analogue phone into one of the
analogue ports
2. Dial **01# for the IP address or **02# for the
Subnet mask. 3. The system will call out the
current setting.
To change the systems current IP address or
Subnet mask.
1. Dial **01*DDD*DDD*DDD*DDD# for the IP
address or **02*DDD*DDD*DDD*DDD# for the
Subnet mask,
where DDD represents the elements
of the IP address or subnet mask, i.e. dial
**01*192*168*0*100# to set the IP address to
192.168.0.100 or **02*255*255*255*254# to set
the subnet mask to 255.255.255.254
Change the IP address of the system
The system has
default Gateway IP
address
192.168.1.254.
Is this ok for you?
No
What you need to know
before you start:
1. The IP address range of the
LAN.
2. The IP address of the Router
on the LAN.
3. Does you Router Support
UPnP and is it enabled?
No
Yes
Yes