
SAM500
WARRANTY
OSD Black | Brea, CA | osdaudio.com
All Optimal Speaker Design electronics products have a 5 Year Limited Warranty against defects in materials and workmanship. Proof of purchase must accompany all claims.
During the warranty period Optimal Speaker Design will replace any defective part and correct any defect in workmanship without charge for either parts or labor Optimal Speaker
Design may replace returned speakers with a product of equal value and performance. In such cases, some modification to the mounting may be necessary and are not Optimal
Speaker Designs responsibility.
For this warranty to apply, the unit must be installed and used according to its written instructions. If necessary, repairs must be performed by Optimal Speaker Design. The unit
must be returned to Optimal Speaker Design at the owner’s expense and with prior written permission. Accidental damage and shipping damage are not considered defects, nor is
damaged resulting from abuse or from servicing performed by an agency or person not specifically authorized in writing by Optimal Speaker Design
Optimal Speaker Design sells products only through authorized dealers and distributors to ensure that customers obtain proper support and service. Any Optimal Speaker Design
product purchased from an unauthorized dealer or other source, including retailers, mail order dealers and on-line sellers will not be honored or serviced under existing Optimal
Speaker Design warranty policy. Any sale of product by an unauthorized source or other manner not authorized by Optimal Speaker Design shall void the warranty on the
applicable product.
Damage to or destruction of components due to application of excessive power voids the warranty on those parts. In these cases, repairs will be made on the basis of the retail
value of the parts and labor. To return for repairs, you must email customer service at
[email protected] for a Returned Merchandise Authorization (RMA) number# then the unit
must be shipped to Optimal Speaker Design at the owner’s expense, along with a note explaining the nature of service required. Be sure to pack the speaker(s) in a corrugated
container with at least 3 inches of resilient material to protect the unit from damage in transit.
This Warranty Does Not Cover: Damage caused by abuse, accident, misuse, negligence, or improper operation (installation) • Any products that have been altered or modified •
Any product whose identifying number of decal, serial #, etc. has been altered, defaced or removed • Normal wear and maintenance.