Orbic SPEED 5G User manual

USER
GUIDE

TABLE OF CONTENTS
GETTING STARTED
Overview
7
8
Managing your Mobile Hotspot
Power Management
Turning your Mobile Hotspot On and O
Using your Mobile Hotspots
5
5
5
6
15
16
17
18
9
10
12
About your Mobile Hotspot..........................................................................................................
Status Indicators.............................................................................................................................
Package Contents .............................................................................................................................
System Requirements.........................................................................................................................
Mobile Hotspots Internet Connection..............................................................................................
Wi-Fi 6................................................................................................................................................
Charging Your Mobile Hotspot.....................................................................................................
Replacing the Battery....................................................................................................................
Replacing the 5G LTE SIM Card..................................................................................................
Setting Up Wi-Fi Connection........................................................................................................13
The Home Screen..........................................................................................................................14
About Hotspot................................................................................................................................
Wi-Fi Name/Password Info..........................................................................................................
Software Update...........................................................................................................................
Wi-Fi Hotspot USB Options..........................................................................................................

Managing your Mobile Hotspot using the Website UI
Web UI Settings
19
19
20
20
21
22
37
38
38
22
23
24
24
25
25
26
26
27
27
28
28
29
30
Software Updates..........................................................................................................................
Restore and Restart........................................................................................................................
Common Problems and Solutions................................................................................................
31
31
32
Product Specifications
Logging Into the Device Management Website........................................................................
User Login......................................................................................................................................
User Logout...................................................................................................................................
The Mobile Hotspot Website UI Home Screen.........................................................................
Connected Devices.......................................................................................................................
Messages......................................................................................................................................
Device Info....................................................................................................................................
Wi-Fi Setting..................................................................................................................................
MAC Filter.....................................................................................................................................
DHCP.............................................................................................................................................
Manual DNS ...............................................................................................................................
Firewall..........................................................................................................................................
IP Filter...........................................................................................................................................
Port Filter........................................................................................................................................
Port Forwarding............................................................................................................................
DMZ Settings................................................................................................................................
SIM................................................................................................................................................
Data Usage...................................................................................................................................
Admin Settings..............................................................................................................................
Device Settings..............................................................................................................................
General..........................................................................................................................................
Technology/Bands.......................................................................................................................
Environmental................................................................................................................................

39
40
42
43
43
43
Wireless Communications
Safety Hazards.............................................................................................................................
Electrostatic Discharge (ESD)......................................................................................................
Battery Use....................................................................................................................................
Cleaning and Maintenance........................................................................................................
Disposal of Product and Batteries...............................................................................................
Caring for your Mobile Hotspot.................................................................................................

Overview
Congratulations on your purchase of the Orbic Speed5G Hotspot.
Package Contents
System Requirements
Mobile Hotspots Internet Connection
The Orbic Speed5G package includes :
• Orbic Speed 5G Hotspot
• 4400mAh Li-ION Battery
• Pre-installed 5G LTE SIM Card
• Charger
• USB Cable
• Brochures
• Compatible with all major operating systems
• Works with the latest versions of browsers, including Google Chrome®, Firefox®,
Internet Explorer®, Safari™ and Mobile Safari™.
To use Wi-Fi mode, your computer or other device needs Wi-Fi capability
and Internet browser software.
Your Mobile Hotspot must have proper data service to function.
5G/LTE you can get the speed you require to work efficiently outside the home or
office. You can connect to the Internet, access your corporate intranet, check your
email and download attachments at speeds that are up to 10 times faster than 4G*.
With the Mobile Hotspot you can access 5G networks for faster apps, uploads and
downloads. Connect up to 30 Wi-Fi enabled devices to the Internet at once - laptops,
tablets, e-readers, gaming consoles and more* and experience download speeds up to 10
times faster than 4G speeds.
The Mobile Hotspot is also backward compatible to 4G networks, ensuring reliable
connectivity when you need it most.
5

5G Mobile Broadband with LTE*
• Download: Typical download speeds up to 6.4Gbps.
• Upload: Typical upload speeds up to 3.5Gbps.
*Actual speeds depend on network coverage and network load.
Wi-Fi 6
• Fast Wi-Fi Speeds – Concurrent dual-band Wi-Fi delivers smooth streaming with
2.4GHz speeds up to 574Mbps and 5GHz speeds up to 1201Mbps.
• The Latest Wi-Fi 6 (802.11 ax) technology, compatible with all Wi-Fi devices,
802.11ac and older.
6

About your Mobile Hotspot
1. Menu Key
2. Signal strength icon
3. Network mode icon
4. Wi-Fi signal icon
5. Unread message icon
6. Battery indicator
7. Power button
8. USB Type-C port
9. Battery cover
10. Cut out to remove back cover
11. Indicator Lamp
12. RJ45 (Ethernet port)
7

Status Indicators
DISPLAY ICON DESCRIPTION
The Mobile Hotspot is powered off or
in sleep mode. Tap the power button to
wake up device if in sleep mode.
Black Screen
Network Signal Strength Indicator.
More bars indicate more signal
Data is being transferred between the
mobile network and your Mobile
Your Mobile Hotspot Wi-Fi network
turned ON.
You have unread messages.
Shows the number of Wi-Fi devices
connected to your Mobile Hotspot.
The battery is fully charged.
The battery is critically low and the
Mobile Hotspot will shut down unless the
battery is connected to the charger
Displays when the Mobile Hotspot is
connected to the AC Charger.
Network Signal
Strength
Activity Indicator
Wi-Fi Indicator
Messages
Connected Devices
Battery Charge
Indicator
Battery Charge
Indicator
Battery AC
Charging Indicator
8

Power Management
Charging Your Mobile Hotspot
IMPORTANT!
Before you use your Mobile Hotspot, be sure to charge the battery for at least three
hours to ensure a full initial charge. When fully charged, the battery has up to 5
hours in 5G and 7 hours in 4G.
CAUTION!
Before you use your Mobile Hotspot, be sure to charge the battery for at least three
hours to ensure a full initial charge. When fully charged, the battery has up to 5
hours in 5G and 7 hours in 4G.
To charge the battery:
Connect the USB end of the charger into the charging port of the Mobile Hotspot.
Plug the other end of the wall charger into the appropriate electrical outlet. When the
battery is fully charged, the battery icon will turn solid black.
Before using your Mobile Hotspot, read the battery safety information.
9

Replacing the Battery
To remove and replace the battery:
Lift and remove the battery cover. Set the cover aside.
1
Insert your finger in the divot and lift the battery out of the battery compartment.
2
Align the gold contacts on the new battery with the gold contacts on the Mobile
Hotspot and gently slide the battery into place.
3
10

CAUTION!
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries in accordance with local
regulations. Risk of fire and burns. Do not open, crush, heat above 600C or incinerate.
Follow manufacturer’s instructions.
WARNING!
Always use only approved batteries and chargers with your Mobile Hotspot.
The warranty does not cover damage caused by non-approved batteries and/or chargers.
IMPORTANT!
Whenever you remove or insert the battery, ensure your Mobile Hotspot is not connected to any device or power source.
Never use tools, knives, keys, pens or any type of object to force the door open or
to remove the battery. Using any of these types of objects could result in puncturing the battery.
Remove the back cover by setting it on the Mobile Hotspot where the notches align,
then press on the cover until it clicks into place and is flat across the entire bottom
4
*Note - Please check the battery use and care
information on page no ?
Put the battery use information at the end of the
document and mention page no on the Note above
11

Replacing the 5G LTE SIM Card
CAUTION!
Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt.
Your SIM (Subscriber Identity Module) card is a small rectangular plastic card
that stores your phone number and important information about your wireless service.
Your Mobile Hotspot comes with the SIM card already installed.
Remove cover using the cut out on the back cover.
Remove the battery.
Carefully slide the latch of the SIM tray to the left to take out the SIM card. Place
new SIM card into the slot and slide latch to the right to lock it in place.
1
2
3
12

Turning your Mobile Hotspot On and
Off
Setting Up Wi-Fi Connection
IMPORTANT!
Charge the battery completely before you connect your computer to your Mobile Hotspot.
•To turn your Mobile Hotspot on, press and hold the Power button for 2 seconds
•To turn it off, press and hold the Power button for 3 seconds
•To wake the Mobile Hotspot display, press and release the Power button.
Press and hold the “power” button for 5 seconds until the welcome logo is displayed on
the Screen, and Wi-Fi is on.
Use your terminal device to search for the wireless network connection with the Wi-Fi’s
SSID “Verizon-R500L5-XX” enter Password and click “Connect”. The Password can be
found by going to the Wi-Fi Info screen.
Note: From the home screen select Wi-Fi>Name/Password
1
2
13

Using your Mobile Hotspots
The Home Screen
From the Mobile Hotspot, you can check your Mobile Hotspot’s status, view your
current data usage, see Wi-Fi and Connected Devices details, and more.
The Data Usage section shows how much of your monthly data you’ve used and how
much time is left until the next billing cycle.
The Home Screen lets you see what your Mobile Hotspot is doing at a glance:
At the top of the screen, you’ll see status indicators for network signal strength , data
traffic activity , unread system messages , and battery .
If you have unlimited data:
Mobile Hotspot Home
Number of Wi-Fi devices
connected to your Mobile
Network Mode
Signal status
icon
Used data
Battery level
Unread
message
Unlimited
14

Managing your Mobile Hotspot
Using Your Mobile Hotspots (cont’d)
If you have a PIN lock on your SIM
You can manage your settings directly on the Mobile Hotspot’s screen, or by using the
website. In this chapter, we will show you what features you can manage on your
Mobile Hotspot’s screen. For website instructions, including features that can only be
managed on the website, see page 23.
SIM Locked Screen Unlock SIM Screen
You can go Menu >Unlock SIM screen to unlock
And enter your password to unlock it.
About Hotspot
View device info from the Home Screen tap Menu > About Hotspot
About Hotspot info About Hotspot info
15

Select WiFi > Wi-Fi Name/Password
• Network Name
• Password
Wi-Fi Name/Password Info
About Hotspot info
1
Network Name
Password
About Hotspot info
16

Allows you to view the current software version and to check available updates. To
check for a software update:
Menu > Software Updates to display the current software.
Click Check for Update menu to check for software updates. If an update is available,
follow the prompts on your device. Refer to the flow diagram that shows the pics of
software upgrade process and options.
If the Software is up to date the following screens will show.
Software Update Screen
Update successful
Check for
Update
Software Update
1
2
3
Install Now
17

You can tether a device by using the USB-data cable.
•To view USB Option.
•Press OK to select this option and return home page
Wi-Fi Hotspot USB Options
18

Managing your Mobile Hotspot using the
Website UI
Make sure your device is connected to the Orbic Speed via Wi-Fi.
Open the browser, and enter http://192.168.1.1 or
http://my.mobilehotspot in the address bar.
Enter the correct information in password box and
click login to successfully log in to the website.
However, if you enter incorrect information five times in a row,
you will be restricted from logging in, and you will have to wait
five minutes before logging in again.
After successful login, you can enter the settings to change the password.
Enter password and click “Log In”.
You have the ability to modify the password and configuration.
Note: The default password is the same as the Wi-Fi password. See Setting up
Wi-Fi Connection.
Logging Into the Device Management Website
User Login
1
2
1
2
3
19

Click the logout in the upper right corner, and a prompt box will pop up. Click OK
to successfully exit the system and return to the login interface. You need to enter
the password again to enter the system.
User Logout
The Home page allows you to quickly access commonly used links and all available
menu options for your Mobile Hotspot. The Internet Info is displays the key information
of your device.
The Mobile Hotspot Website UI Home Screen
20