Panasonic AW-UE4 Series User manual

DVQP2109ZA
AV0619MY0 -PS
ENGLISH
Model No. AW-UE4KG
Model No. AW-UE4WG
Operating Instruction
Operations and Settings
4K Integrated Camera
Operations and Settings
Operating Instructions
This "Operations and Settings" describes how to operate the unit and how to
establish its settings.
For more information on how to perform basic operation and installation, refer to
the Operating Instructions "Basics".

2
Trademarks and Registered Trademarks
Microsoft®, Windows®, Windows®7, Windows®10, Microsoft Edge, Internet Explorer®are either registered
trademarks or trademarks of Microsoft Corporation in the United States and other countries.
Apple, Mac, macOS, OS X and Safari are registered trademarks of Apple Inc., in the United States and other
countries.
Google Chrome™ browser is trademarks of Google LLC.
Intel®and Intel®Core™ are trademarks or registered trademarks of Intel Corporation in the United States and
other countries.
Adobe®and Reader®are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Other names of companies and products contained in these Operating Instructions may be trademarks or
registered trademarks of their respective owners.
About Copyright and License
Distributing, copying, disassembling, reverse compiling, reverse engineering, and also exporting in violation of export
laws of the software provided with this unit are expressly prohibited.
Abbreviations
For the purposes of this manual, the model numbers of the units are given as listed in the table below.
Model number of unit
Model number given in manual
AW-UE4KG, AW-UE4WG
AW-UE4KGN, AW-UE4WGN
AW-UE4
AW-HS50N, AW-HS50E
AW-HS50
Illustrations and screen displays featured in the manual
What is shown in the manual’s illustrations and screen displays may differ from how it is actually appears.

3
Disclaimer of Warranty
IN NO EVENT SHALL Panasonic Corporation BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR
REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT
NOT LIMITED TO BELOW:
1. ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL,
CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;
2. PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION
OF THE USER;
3. UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER;
4. INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON
OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
5. ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE
SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
6. ANY DEMANDS FOR COMPENSATION, CLAIMS, ETC. OCCASIONED BY THE INFRINGEMENT OF
PRIVACY BY INDIVIDUALS OR ORGANIZATIONS WHOSE IMAGES WERE SHOT BY THE USER BECAUSE
THESE IMAGES (INCLUDING THE RECORDINGS MADE) WERE MADE AVAILABLE BY THE USER
BECAUSE IN THE PUBLIC DOMAIN. FOR SOME REASON OR OTHER OR BECAUSE THE IMAGES ENDED
UP BEING USED FOR PURPOSES OTHER THAN THE ONE DESCRIBED ABOVE;
7. LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.

4
Contents
Getting Started............................................................................................................................................ 8
Required Personal Computer Environment.......................................................................................... 8
Network security.................................................................................................................................. 9
Characteristics .......................................................................................................................................... 10
Accessories................................................................................................................................................11
Optional Accessories..........................................................................................................................11
Operating Precautions............................................................................................................................... 12
Names and Functions of Parts.................................................................................................................. 14
Tilting the Camera Up and Down............................................................................................................... 15
Panning the Camera Right and Left .......................................................................................................... 15
Wireless Remote Control(optional accessory)........................................................................................... 16
Network Settings....................................................................................................................................... 18
Use the Easy IP setup Software ........................................................................................................ 18
Setting the Initial Account .................................................................................................................. 20
Basic Shooting Operation.......................................................................................................................... 21
Power on and Power Off the Camera Unit................................................................................................. 22
Power on the Camera Unit ................................................................................................................ 22
Power off the Camera Unit................................................................................................................. 22
Priority Mode............................................................................................................................................. 23
Selecting the Camera Unit......................................................................................................................... 26
Selecting Scene Mode .............................................................................................................................. 26
Scene Mode Type.............................................................................................................................. 26
How to select the Scene mode.......................................................................................................... 26
Operating the Camera unit........................................................................................................................ 28
Control the Camera’s Direction.......................................................................................................... 28
Zoom In/Out Function........................................................................................................................ 28

5
Switching the Direction or Zoom Speed............................................................................................. 28
What to do when Encountering Problems in the Basic Shooting Operations ............................................. 29
Advanced Operations................................................................................................................................ 30
Preset Memories ............................................................................................................................... 30
Adjust the White Balance................................................................................................................... 31
Automatic Adjustment (AWB:AWB A or AWB B) ........................................................................ 31
Auto Tracking White Balance Adjustment (ATW)........................................................................ 32
3200K and 5600K Presets......................................................................................................... 32
Menu Operation ........................................................................................................................................ 33
Operations Table ............................................................................................................................... 33
When performing the operations using the wireless remote control................................................... 33
Menu Items ............................................................................................................................................... 35
Main Menu Screen ............................................................................................................................ 35
Camera Menu.................................................................................................................................... 35
Scene ........................................................................................................................................ 36
Picture Level.............................................................................................................................. 37
AGC Max Gain........................................................................................................................... 37
Slow Shutter .............................................................................................................................. 37
Shutter Speed............................................................................................................................ 37
Gain........................................................................................................................................... 38
Chroma Level ............................................................................................................................ 38
White Balance Mode.................................................................................................................. 38
Detail ......................................................................................................................................... 38
Contrast..................................................................................................................................... 39
DRS........................................................................................................................................... 39
Back Light COMP ...................................................................................................................... 39
DNR........................................................................................................................................... 39
LDC ........................................................................................................................................... 39

6
System Menu .................................................................................................................................... 40
Priority Mode.............................................................................................................................. 40
Frequency.................................................................................................................................. 41
Format....................................................................................................................................... 42
Install Position............................................................................................................................ 42
Mirror......................................................................................................................................... 43
Digital Zoom............................................................................................................................... 43
Tally........................................................................................................................................... 43
IR ID.......................................................................................................................................... 43
OSD of with Tally........................................................................................................................ 44
OSD Status................................................................................................................................ 44
Color Bar ................................................................................................................................... 44
Mic............................................................................................................................................. 44
Maintenance Menu............................................................................................................................ 45
Language................................................................................................................................... 45
FW Version................................................................................................................................ 45
IP Address ................................................................................................................................. 45
Subnet Mask.............................................................................................................................. 46
Default Gateway........................................................................................................................ 46
MAC Address............................................................................................................................. 46
Initialize...................................................................................................................................... 46
Menu Table................................................................................................................................................ 47
Web Screen Start-up................................................................................................................................. 48
Connecting to Web Screen by Using a PC ........................................................................................ 49
Switching between Live and Setup Screen........................................................................................ 50
Web Live Screen Operation ...................................................................................................................... 51
Web Screen Configuration ........................................................................................................................ 53
Select the Setup Screen.................................................................................................................... 53

7
Basic Settings.................................................................................................................................... 54
Selecting Priority Mode.............................................................................................................. 54
Live Page (Camera Title) ........................................................................................................... 55
Image/Audio Settings......................................................................................................................... 56
Video over IP............................................................................................................................. 56
Image Settings........................................................................................................................... 58
System Settings......................................................................................................................... 62
User Mng.(User Management) .......................................................................................................... 65
User auth.( User authentication) ................................................................................................ 65
Network Settings ............................................................................................................................... 67
Network ..................................................................................................................................... 67
RTMP Setting............................................................................................................................. 69
Maintenance Settings........................................................................................................................ 70
Language................................................................................................................................... 70
Product Info. .............................................................................................................................. 71
Upgrading the firmware (Firmware file)...................................................................................... 72
Default Reset............................................................................................................................. 73
Web Camera Functions............................................................................................................................. 74
Controllable functions ................................................................................................................ 74
Troubleshooting......................................................................................................................................... 75
Operation................................................................................................................................... 75
Video ......................................................................................................................................... 76
IP images................................................................................................................................... 77
USB........................................................................................................................................... 77
Specification.............................................................................................................................................. 78
Index......................................................................................................................................................... 81

8
Getting Started
Required Personal Computer Environment
CPU
Intel®CoreTM i5 3.2 GHz or higher (Skylake 6500 or later)
Memory
4 GB or more
Network function
100BASE-T/TX or 1000BASE-T,
RJ-45 connector
Image display
Resolution: 1920 x 1080 pixels or more
Color generation: True Color 24-bit or more
Supported operating
systems and web
browsers
For Windows:
Microsoft®Windows®7,10
Windows®Internet Explorer®11
64-bit/32-bit
Microsoft Edge
Google Chrome
For Mac:
macOS 10.14
macOS 10.13
macOS 10.12
OS X 10.11
Safari
Google Chrome
Other
Graphics card support hardware acceleration
(for decode H.264/H.265/JPEG streaming)
Adobe®Reader®
(for viewing the operating instructions available on the website)
IMPORTANT
Failure to provide the required personal computer environment may slow down the delineation of the images on
the screen, make it impossible for the web browser to work and cause other kinds of problems.
[Note]
Depending on the software version of the unit, an update may be necessary.
For the latest information on compatible operating systems, and web browsers, visit the support site at the
website: https://pro-av.panasonic.net/

9
Network security
As you will use the unit connected to a network, your attention is called to the following security risks.
1) Leakage or theft of information through the unit
2) Use of the unit for illegal operations by persons with malicious intent
3) Interference with or stoppage of the unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself against the above
network security risks.
Enable user authentication from web screen.
Use the unit in a network secured by a firewall, etc.
If the unit is connected to a network that includes personal computers, make sure that the system is not infected. By
computer viruses or other malicious entities (using a regularly updated antivirus program, anti-spyware program,
etc.)."
Protect your network against unauthorized access by restricting users to those who log in with an authorized user
name and password.
After accessing the unit as an administrator, be sure to close all web browsers.
Change the administrator password periodically.
To avoid passwords that can be guessed easily by third parties, set a password of at least 8 characters in length,
including at least 3 different types of characters, such as upper case, lower case, numbers, and symbols
Restrict access to the unit by authenticating the users, for example, to prevent setting information stored on the unit
from leaking over the network.
Do not install the camera in locations where the camera or the cables can be destroyed or damaged by persons
with malicious intent.
Avoid connections that use public lines.
[Note]
Notes on user authentication
User authentication on the unit can performed via digest authentication or basic authentication. If basic
authentication is used without the use of a dedicated authentication device, password leaks may occur.
We recommend using digest authentication.
Usage restrictions
Use of the same segment is recommended for the network in which the unit and personal computer are connected.
If the equipment uses connections with different segments, events based on the settings inherent to the network
equipment, for instance, may occur so check this thoroughly prior to operation.

10
Characteristics
Overview
This 4K camera features single focus, ultra-wide angle 111 ° lens, and uses a 1/2.5” type MOS sensor and supports
wider video output in various formats including 4K / 30p output.
A single cable solution with one Ethernet cable is enabled, and compatibility with remote cameras is enhanced by
protocol support such as RTMP. In addition, it is equipped with a USB camera function that can be easily connected
and applied to various applications.
Characteristics
Multi‑format support
You can switch between the following formats via the
menus or a web browser.
[4K format]
2160/29.97p, 2160/30p, 2160/25p
[HD format]
1080/59.94p, 1080/60p, 1080/50p, 1080/29.97p ,
1080/30p, 1080/25p
720/59.94p, 720/60p, 720/50p
1/2.5” MOS sensor and ultra-wide angle 111 °fixed
focus lens
With the ultra-wide-angle (111 °horizontal) lens, you can
capture a wider space video, and you can reproduce
clear images for a wide range of applications.
Storage of up to 100 positions in the preset memory.
Single cable solution
By supporting PoE power supply, we have realized a
single cable solution that enables video signal / control
signal / power supply with one Ethernet cable.
IP image output functions
It supports 4K30p output with RTMP (Real-Time
Messaging Protocol), which can upload video directly to
live distribution service, and it demonstrates high
operability in live production use.
Affinity with remote camera
By supporting PoE power supply and RTMP / RTSP
support, the affinity with the remote camera series is
further enhanced.
USB camera
It is also possible to use USB camera with easy
connection one USB cable by USB power supply from
PC.
Use of easy-to-operate wireless remote control
(optional) is possible
Awireless remote control capable of operating up to four
units can be used.
It can easily be used to set the various functions or
switch between them while viewing the menu screens.
Flexible camera layout enabled by simple
connection and installation
IP control, lightweight body and simple up/down and
inverse mechanism result in outstanding DIY (indoor
applications only) connectivity and installation ease.
Remember that this unit is designed to be used indoors
only: It cannot be used in outdoor.
Energy-savings achieved by the compact main unit
design
The main unit is lightweight and compact at less than
0.5 kg and low 5 W energy consumption means multiple
cameras can be connected easily.