Pandora Tracer NAV-12 Operating manual

Pandora would like to thank you
for choosing our GPS-tracker
TRACER
Our web site: pandorainfo.com
Customer support: [e-mail]
Product is in conformity with Electromagnetic
Compatibility Directive EMC 2004/108/EC
and R&TTE Directive 1999/5/EC

PANDORA TRACER USER AND INSTALLATION MANUAL
2 3
SYSTEM SET
1. User and installation manual 1
2. Owner’s personal card 1
3. GPS tracker 1
4. Main cable 1
5. Bracket 1
6. Packaging 1
Note! the maNufacturer reserves the right to chaNge the
system set aNd coNstructioN of the product to improve its
techNological aNd operatioNal parameters without NotificatioN.
TABLE OF CONTENTS
SYSTEM SET 3
FEATURES 4
Owner’s personal card 6
MODES AND FUNCTIONS 7
ONLINE SERVICE AND MOBILE APP 11
MOBILE APP PANDORA NAV BT 13
CONTROL USING SMS COMMANDS 14
INSTALLATION 16
General installation requirements 17
Wires description 18
Installation/replacing SIM-card 20
PROGRAMMING 21
ADDITIONAL DEVICES 23
WARRANTY OBLIGATIONS 28
ACCEPTANCE CERTIFICATE 32
WARRANTY CARD 32

PANDORA TRACER USER AND INSTALLATION MANUAL
4 5
2.4GHz radio channel, Bluetooth 5.0 protocol (BT5.0) – supports
additional Bluetooth devices (see the «Additional devices» section),
including a mobile phone.
Built-in 3D accelerometer (digital shock/motion/tilt sensor)
– controls «Accelerometer trigger», «Shock sensor alarm» and
«Dismantling» functions.
LED indicator (RED) – displays the state of modes and functions.
VALET button – is used for activation and changing the settings of
the tracker.
Built-in battery – provides operation in «Autonomous beacon»
mode.
External power supply 12-24V – provides operation in «Constant
connection» mode.
Ignition input – enables the «Tracking» and «Built-in battery charge»
functions.
Programmable channel – an analog input/output logic or LIN
interface (Webasto, Eberspacher engine preheater).
VALET
button
LED indicator
Connector
FEATURES
Built-in LTE module (4G LTE/3G/2G | GPS/GLONASS) – provides
a connection with our on-line service pandora-on.com and mobile
application Pandora Connect, allows to determine LBS and GPS/
GLONASS coordinates, to control and manage unit using SMS messages,
Push messaging, automatic date and time correction by UTC.
Built-in nano-SIM port is used to work with the built-in GSM modem.*
* For the correct operation of the GSM functions, an owner should monitor the
status/balance of the SIM-card installed in the system. If the SIM-card is blocked
or defective, GSM functions of the system will be unavailable.

PANDORA TRACER USER AND INSTALLATION MANUAL
6 7
Owner’s personal card
warNiNg! erase the protective layer carefully. doNot
use aNy sharp objects to avoid damagiNg of ahiddeN
iNformatioN uNder the protective layer. the iNformatioN
oN the owNer’spersoNal card could Not be chaNged or restored
iN case of damage or lose.
• LOGIN is a 10-digit number. This
information is used to add tracker
to the online service and mobile
application.
• PASS contains 8 characters and can
consist of digits, lower and upper
case letters. This information is used
to add tracker to the online service
and mobile application.
• Phone number is a phone number
of the preinstalled SIM-card.
• PIN not used.
warNiNg! itis forbiddeN to damage the protective layer
of the «owNer’spersoNal card» - the iNformatioN uNder
the protective layer of the card is iNteNded oNly for the
owNer of the system. wheN the owNer complaiNs about the
erased protective layer, the system is reiNstalled at the expeNse of
the iNstaller.
MODES AND FUNCTIONS
Transportation mode. This mode is active since the moment
of manufacture of the device. The tracker will exit this mode after
conguring the owner’s phone number or the additional phone
number or connecting of the main power supply. If all phone
numbers are deleted from the memory and the main power
supply is disconnected from the tracker, the device will activate the
transportation mode again.
Constant connection mode. The main mode, designed to operate
with the main power supply (+12V/+24V) and ignition input connected.
In this mode the tracker is in a constant connection with online services
and peripheral Bluetooth devices.
·Tracking is an automatic function of the “Constant connection”
mode. It allows to determine coordinates and track the routes in the
online services. This function is enabled by ignition status appearance
and is disabled with ignition status disappearance.
·Shock sensor alarm. This function of the “Constant connection”
mode detects movement of the tracker and sends the alarm
notication, if the authorization devices are not in the coverage zone of
Bluetooth connection of the tracker. This function is enabled remotely
by a user using the online services.
·Dismantling. This automatic function of the“Constant connection”
mode allows to detect the overturn of the tracker and sends the alarm
notication to the owner.
·Power o alarm is an automatic function of the “Constant
connection”mode. It allows to control the disconnection of the main
+7-9хх-ххх-хх-хх
1070000000 / Y34aC4vJ
LOGIN / PASS
PIN phone number

PANDORA TRACER USER AND INSTALLATION MANUAL
8 9
power supply and sends alarm notication to the owner.
·Built-in battery charge is an automatic function of the “Constant
connection”mode. It allows to charge the built-in battery while ignition
is on.
Autonomous beacon mode. The additional mode designed to work
from the built-in battery when the main power supply is disconnected.
The device “wakes up”(switch on GSM/GNSS interfaces) for a short
time with a pre-set periodicity in order to inform the owner about its
location and state, send and receive SMS messages, connect to the
online services.
·Activation period/Activation time – a congurable functions of
the “Autonomous beacon”mode. They allow the tracker to “wake up”at
a specied time period or with a specied frequency. Conguration is
made by the owner via online services.
·Accelerometer Trigger/Accelerometer Timeout – a congurable
functions of the “Autonomous beacon” mode. They allow to “wake up”
the tracker by the external impact. Conguration is made by the owner
via online services.
·Tracking mode/Duration of tracking mode operation – a
congurable functions of the “Autonomous beacon” mode. They allow
to determine the tracker location with route tracking in online services.
Conguration is made by the owner via online services and/or SMS
messages.
warNiNg! ifthe tracker is iN the «autoNomous beacoN»
mode, the «trackiNg» fuNctioN will be eNabled after the
Next oNliNe sessioN of the tracker.
Service mode is an additional mode designed to disable the
programmable channel (engine preheater control, analogue input/
output) and alarm notications during technical maintenance of the
vehicle.
Enabling/disabling of this mode is made by the user using the online
services by the «Switch on Service mode» and «Switch o Service
mode» commands. If radio tags or a mobile device are paired with
the tracker and the «Allow using phone as a tag» and/or «Allow use of
tags» functions are enabled, then the mode can be enabled only when
a radio tag or a mobile device is in the coverage zone of Bluetooth
connection of the tracker.

PANDORA TRACER USER AND INSTALLATION MANUAL
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Functions of the VALET button
Functions VALET button LED indicator
Activation Hold for 3 seconds 3 short ashes
Remove mobile device Hold for 6 seconds 6 short ashes
Firmware update Hold for 10 seconds 9 short ashes+
following smooth icker
Activation - the function enables the tracker interfaces to change its
parameters and settings.
Remove mobile device - erasing a previously recorded mobile device
from the tracker memory.
Firmware update - updating the tracker rmware via a Bluetooth
connection.
Signals of the LED indicator
Bluetooth connection is available
Uploading data to the server
GPS coordinates detection
Main owner phone can be
programmed
Available for an incoming call
Incoming call
Tracking mode is active
ONLINE SERVICE AND MOBILE APP
In order to use our online services pandora-on.com and mobile app,
it is required to create an account (Registration), login to your account
(using your e-mail and password created on the registration step) and
add your device to your account (enter information from the «Owner’s
personal card»).
To create an account visit the web-site or open mobile application
and folow the Registration procedure.
Online service is available by the link:
https://pandora-on.com
The Pandora Connect mobile application is available for
downloading from the corresponding app store:
App Store (iOS);
Google Play (Android).
Use QR-code to download
the application!
warNiNg! the maNufacturer reserves the right to make
chaNges of the iNterface aNd fuNctioNality of the oNliNe
service aNd mobile applicatioN without NotifyiNg the
coNsumer.

PANDORA TRACER USER AND INSTALLATION MANUAL
12 13
During the registration process you will create data, that is used to
login to the account:“Login” – your e-mail address and “Password” –
your own password. An e-mail with the conrmation link will be sent
to your e-mail address after the registration procedure is completed.
The registration of the account will be completed after you follow the
provided link.
After completing of the registration process, you can login to the
online service via a computer’s web browser or via the mobile app
Pandora Connect. Go to the «Add a device/Add a system» window and
enter the LOGIN and PASS from the «Owner’s personal card», create
a name for your vehicle and click «Add». After this, you will be able to
control, change setting and get information about the vehicle state
through the online services.
warNiNg! erase the protective layer carefully. doNot
use aNy sharp objects to avoid damagiNg of ahiddeN
iNformatioN uNder the protective layer.
MOBILE APP PANDORA NAV BT
Pandora NAV BT application is a special tool for a fast and easy
programming and updating rmware of the tracker. The connection
between the application and the tracker is established only with the
mobile device that was previously added to the system memory via a
special coded Bluetooth protocol.
You can download free Pandora NAV BT application for your mobile
device in the Google Play (Android).
Pairing/removing mobile device
• To pair a mobile device with the tracker:
- Turn on the Bluetooth on your phone and run the preinstalled
Pandora NAV BT app;
- Press and hold the VALET button for 3 seconds (3 ashes of the LED),
release the button after the third ash – the tracker will activate the
Bluetooth connection;
- Select the found device in the «Search» menu of the application,
enter the pairing PIN-code 0-0-0-0-0-0, the devices will be paired after
conrming the PIN-code entry.
• To remove a mobile device from the tracker memory:
- Press and hold the VALET button for 6 seconds (until a 6 ash of the
LED), release the button after the 6th ash – the tracker will remove the
previously paired device.
Note! tore-pair the mobile device with the tracker, it is Necessary
to remove the existiNg bluetooth coNNectioN from the mobile
device aNd from the tracker.

PANDORA TRACER USER AND INSTALLATION MANUAL
14 15
CONTROL USING SMS COMMANDS
The tracker can receive and execute SMS commands. The tracker
receives SMS messages and executes commands in“Autonomous
beacon” and «Constant connection» modes. To protect the tracker
against unauthorized messages each command must contain the
Service PIN-code - ХХХХ (factory default value is 1-1-1-1).
warNiNg! it’sstroNgly recommeNded to chaNge the
default value of the service piN-code.
ХХХХ*PIN*YYYY* – Changing the “Service PIN-code”. This command
can be executed only from the phone number that has been previously
programmed in the tracker memory ХХХХ – current PIN-code (default
value is 1-1-1-1), YYYY – new PIN-code.
XXXX*666* – Switching on the “Tracking mode”. The tracker will
activate the “Tracking mode”for a previously specied period or until a
command to switch it o would be received.
ХХХХ*999* – Switching o the “Tracking mode”.
ХХХХ*ALARM*YYY* – Setting periodicity of communication. YYY –
hours value from 001 to 168.
ХХХХ*500* – Request current location.
ХХХХ*100* – Request balance of the SIM-card.
warNiNg! most mobile operators store uNdelivered
messages for No more thaN 24 hours.

16 17
INSTALLATION
warNiNg! the tracker iNstallatioN aNd coNfiguratioN
must be carried out oNly by askilled professioNal.
Before installation update the software and program the tracker
using the Pandora NAV BT mobile application. After programming
all necessary settings delete the mobile device from the memory by
pressing and holding the VALET button for 6 seconds and pair the
owner’s mobile device.
warNiNg! the tracker is desigNed to operate at
temperatures from -40°c to +85°c, the degree of
protectioN is ip40.
warNiNg! doNot shield the built-iN aNteNNas. keep
miNimum distaNce of 2 cm betweeN the tracker aNd metal
parts.
General installation requirements
• When installing a tracker pay attention to the signal reception
conditions for the built-in GSM, GNSS, 2.4 GHz antennas (the signal can
pass through plastic or glass, but metal surfaces can shield antennas).
• The tracker must be placed horizontally with the front side on the top
(the side with the «VALET» button and the «LED» indicator).
• Use a rigidly xed by any means mounting bracket from the kit to
install the tracker (the tracker must be secured to the vehicle body for a
correct operation of the built-in shock sensor).
• The tracker must be installed in places where there are no any liquids,
condensate and high temperatures.
• The tracker installation should be performed only when the connector
is disconnected.
• The connections of the wires and their insulation must be carried out
in accordance to the vehicle manufacturer’s requirements.
• Do not place wiring in places where the wires isolation can be
damaged by abrasion. Wiring through the holes must be carried out
through the special rubber bushings.
Nano-SIM
slot
LED indicator
Connector
2,4 GHz antenna
(Bluetooth 5.0)
GSM antenna
(4G LTE/3G/2G) GNSS antenna
(GPS/GlONASS)
TRACKER PLACEMENT
Mounting
bracket
VALET
button

PANDORA TRACER USER AND INSTALLATION MANUAL
18 19
• To avoid the connection loss because of vibration during driving,
ensure that there is a bit of free length to the wiring, providing enough
sagging.
Wires description
№1 I Green I Ignition input – ignition status. The wire must be
connected to the ignition switch or the wire, where +12V/+24V appears
when the ignition is turned on and does not disappear until the ignition
is turned o. This input is mandatory for connection.
№2 I White I Programmable channel – control/management
of additional equipment. Pandora NAV BT mobile application and
pandora-on.com online service allow to implement one of the
following settings:
- management over the engine preheater (Webasto/Eberspacher);
- negative status input (hood switch);
- negative output 100 mA (impulse control/ potential control/engine
blocking mode).
№3 I Black I GROUND (-) – external power supply. It should be
connected to a vehicle grounded spot. This wire must be connected
FIRST during the installation, mandatory for connection.
№4 I Red I POWER SUPPLY +12V/+24V – external power supply. It
should be connected to the reliable conductor with a constant voltage
of +12V/+24V. Mandatory for connection.
4
Red
+12V/+24V POWER SUPPLY
3
Black
2
White
1
Green
GROUND (-)
Ignition input
Programmable channel
(+)
100mA (-)

PANDORA TRACER USER AND INSTALLATION MANUAL
20 21
Installation/replacing SIM-card
warNiNg! the preiNstalled sim-card is paired with the
tracker by default aNd caNNot work with other devices.
Make sure that a new SIM-card is working. Insert the SIM into your
mobile phone and check the following services: voice communication,
SMS, internet connection. Disable PIN request of the SIM.
1. Disconnect the main power supply from the tracker.
2. Unscrew all screws, carefully remove the cover from the tracker.
3. Press and hold VALET button for 10 seconds (10 short ashes of
the LED indicator), release the button (the LED will perform ashes
displaying Firmware update mode). During 1 minute install/replace the
SIM card observing correct direction. If the LED is not ashing (built-
in battery is discharged), installation/replacing of the SIM-card is not
limited by time.
4. Close the cover and screw all screws. Program the tracker with
Pandora NAV BT mobile application:
• “System phone number” setting – specify a new number of the
installed SIM card in the format +XXXXXXXXXXX.
• “Balance inquiry number” setting – Specify a command of the
“Balance request” corresponding to a mobile operator.
• “GPRS (APN) operator access point”, “GPRS operator username”, “GPRS
operator password”– enter APN settings of your mobile operator.
PROGRAMMING
At the time of delivery the tracker is in «Transportation» mode. The
tracker will exit this mode after setting of a main or additional phone
number.
Operation and conguration of the tracker is possible only when
there is power supply from the external source (main power supply) or
from the built-in battery:
- main power supply allows the tracker to operate in the «Constant
connection» mode. Connection of the ignition input enables «Tracking»
function;
- built-in battery allows the tracker to operate in «Autonomous
beacon» mode. In this mode the tracker is online once a day at 12:00
a.m. (default settings).
warNiNg! the tracker will activate the «traNsportatioN»
mode if the phoNe Numbers were Not set or deleted from
the settiNgs aNd the maiN power supply is discoNNected.
warNiNg! before programmiNg the tracker it is
recommeNded to update the software usiNg the paNdora
Nav bt mobile applicatioN.
Setting the main owner phone number
There are three ways to set the main owner phone number:
1. Pair a mobile phone with the preinstalled Pandora NAV BT mobile
application (see the PANDORA NAV BT MOBILE APPLICATION section).
If the previously established Bluetooth connection was lost and the

PANDORA TRACER USER AND INSTALLATION MANUAL
22 23
tracker is in an energy saving mode, press and hold VALET button for 3
short ashes of the LED (3 seconds). The tracker will activate Bluetooth
connection with the mobile device. Enter the «Settings-Phone» menu
and set your phone number in the following format +XXXXXXXXXXXX in
the «Nothication number 1» eld. Disconnect a mobile device after the
settings were made.
2. Log in to the pandora-on.com with the previously registered
account. Go to the «Settings-Notications» menu. Enter the main owner
phone number in the «Main number» eld in the following format:
+XXXXXXXXXXXX. Save settings after entering the number.
3. Press and hold the VALET button for 3 seconds (3 short ashes of
the LED) to activate the tracker. Release the button after the third ash.
The tracker will enter the settings mode. After that, it will be available for
a call within two minutes. Make a call from the owner’s number to the
phone number of the device during this time. The system automatically
will remember the number of the incoming call as the main owner
number and will end the call.
ADDITIONAL DEVICES
Additional peripheral devices are designed to supplement tracker with
anti-theft functions (Immobiliser).
Pairing and coniguration of additional devices are made in Pandora
NAV BT mobile application. Tracker supports operation of: three radio tags
BT760/770/780, two radio relays BTR-101, one radio module RHM-03BT.
warNiNg! iNstallatioN aNd coNfiguratioN of the
peripheral devices must be carried out oNly by askilled
professioNal.
warNiNg! tooperate radio relay btr-101 aNd radio
module rhm-03bt it is Necessary to coNNect the maiN
power supply aNd igNitioN iNput oN the tracker.
Radio tags BT-760 I
BT-770 I BT-780 - are
peripheral devices for
the automatic owner
authorization, designed
to control functions when
approaching or distancing
from the tracker.
Functions of a tag:
• Automatic control of the engine blocking using a radio relay BTR-101
or a radio module RHM-03BT;
"SEND" indicator
Control
button

PANDORA TRACER USER AND INSTALLATION MANUAL
24 25
• Automatic control of the hood lock using a radio module RHM-03BT;
• Prohibition of sending the alarm notications when a tag is in a
coverage zone and“Use LIN as input” and “Accelerometer trigger”
functions are enabled.
Pairing a radio tag:
• Open mobile application NAV BT. Go to the“Peripheral devices”menu
and press the “ENTER PAIRING MODE” button;
• Press and hold the control button on the tag until the sixth ash of the
«SEND» indicator;
• If pairing was successful, the radio tag will be displayed in the App;
• To pair second and third tag repeat the procedure;
• Finish pairing by pressing the “EXIT PAIRING MODE” button;
• Enable «Allow use of tags» function.
Radio relay BTR-101 – is a peripheral device designed to manage the
engine blocking.
Functions of the relay:
• Engine blocking when ignition is ON and the radio tag is not in
coverage zone, disabling engine blocking when the radio tag is in
coverage zone;
• Automatic engine blocking on unauthorized motion in absence of
connection with the tracker;
• Engine blocking on or without motion («Engine blocking on motion»
function);
• Enabling and disabling engine blocking through online services (it is
necessary to set «programmable channel» mode as Engine blocking.
Pairing a relay:
• Connect the wire 1 to a grounded spot of a car;
• Open mobile application NAV BT. Go to the“Peripheral devices”menu
and press the “ENTER PAIRING MODE” button;
• Connect the wire 3 to the wire 4. Connect them to constant +12V;
• If pairing was successful, the radio relay will be displayed in the App;
• Finish pairing by pressing the “EXIT PAIRING MODE” button;
• Disconnect the wire 3, insulate unused wires.
Radio module RHM-03BT – is a peripheral device designed to monitor
the hood switch position, manage the engine blocking and control the
front hood lock.
Functions of the module:
• Closing the hood lock when ignition is OFF, unlocking the hood lock
when ignition is ON and the radio tag is in coverage zone;
NC - Blocking relay
NO - Blocking relay
PROGRAMMING
+12V POWER SUPPLY
GROUND (-)
3
2
6
СОM - Blocking relay
Antenna 2.4GHz
1
5
4
nom 10A
max 20A
}
Connect for programming

PANDORA TRACER USER AND INSTALLATION MANUAL
26 27
• Engine blocking when ignition is ON and the radio tag is not in
coverage zone, disabling engine blocking when the radio tag is in
coverage zone;
• Automatic engine blocking on motion in absence of connection with
the tracker;
• Engine blocking on or without motion («Engine blocking on motion»
function);
• Automatic engine blocking by loss of connection with the tracker
(«Activating radio relay blocking before going into sleep mode»
function).
Pairing a module:
• Connect the wire 4 (Green) to the wire 5 (Black). Connect them to a
grounded spot of a car;
• Open mobile application NAV BT. Go to the“Peripheral devices”menu
and press the “ENTER PAIRING MODE” button;
• Connect the wire 7 (Red) to constant +12V;
• If pairing was successful, the radio module will be displayed in the App;
• Finish pairing by pressing the “EXIT PAIRING MODE” button;
• Disconnect the wire 4 (Green), insulate unused wires.
Antenna 2.4GHz
Input "Front Hood"
Not used
Not used
* The circuit must be protected by a fuse
(+/-)
15A*
3A*
PROGRAMMING
NC – Blocking relay
Output (-/+12V) "Lock a hood lock"
Lock (-/+12V) "Unlock a hood lock"
Input (+12V) Power supply of a hood lock
GROUND 
COM – Blocking relay
Blue/Red
Blue/Black
Green/White
Red
Red
Black
Green
Yellow
Blue/White
Blue
10
9
8
7
6
5
4
3
2
1
nom 10A
max 20A
}
+12V POWER SUPPLY
Connect for programming

PANDORA TRACER USER AND INSTALLATION MANUAL
28 29
WARRANTY OBLIGATIONS
The manufacturer guarantees correct operation of the device if
exploitation, installation, storage and transportation conditions
described in this manual were met. The device should only be used
according to the manual. Parts malfunctioning during warranty period
on the fault of the manufacturer should be repaired or replaced by the
installation center of the manufacturer or by certied service center. A
user loses the right for warranty services in the following cases:
• when the warranty period expires;
• if exploitation, installation, storage or transportation conditions were
not met;
• if there is mechanical damage of the external parts of the device after
it is sold. This includes: re damage, consequential damage in case of car
accident, aggressive liquids and water seeping damage, damage caused
by improper use;
• if the damage was caused with incorrect settings and parameter
adjustment;
• if there is no properly lled warranty card and installation certicate.
Warranty period is 3 years since the moment of purchase, but
no more than 3,5 (three and a half) years since the moment of
production.
This warranty does not include batteries, as they have their own
service life time. Maintenances and repairs of the system with expired
warranty period are carried out at the expense of the user on separate
contracts between the user and the installer/service center.

PANDORA TRACER USER AND INSTALLATION MANUAL
30 31

PANDORA TRACER
32
WARRANTY CARD
Model Pandora Tracer
Serial number
Date of purchase «______»______________20 year
Seller’s (installer’s) stamp
Seller’s signature ___________________________________
ACCEPTANCE CERTIFICATE
Model Pandora Tracer is in conformity with Electromagnetic
Compatibility Directive EMC 2004/108/EC and R&TTE Directive 1999/5/EC.
Serial number
Date of production «______» ______________20 year
Responsible person’s signature (stamp) _________________________
Packager __________________ Signature _____________________
(personal stamp)