Partner PT-5500 User manual

User Manual
PT-5500

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Copyright
This publication, including all photographs, illustrations and software, is protected under international copyright laws,
with all rights reserved. Neither this manual, nor any of the material contained herein, may be reproduced without writ-
ten consent of the author.
Disclaimer
The information in this document is subject to change without notice. The manufacturer makes no representations or
warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or
fitness for any particular purpose. The manufacturer reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of the manufacturer to notify any person of such revision or
changes.
Trademark recognition
All product names used in this manual are the properties of their respective owners and are acknowledged.
Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guar-
antee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment onto an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Shielded interconnect cables and a shielded AC power cable must be employed with this equipment to ensure compli-
ance with the pertinent RF emission limits governing this device. Changes or modifications not expressly approved by
the system's manufacturer could void the user's authority to operate the equipment.
Declaration of conformity
This device complies with part 15 of the FCC rules. Operation is subject to the following conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired operation.
About this manual
This manual is intended for system administrators who are familiar with setting up a new system and installing an
operating system.

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The manual consists of the following sections:
Safety information
Before installing and using the PT-5500 POS, take note of the following precautions:
• Read all instructions carefully.
• Do not place the unit on an unstable surface, cart, or stand.
• Do not block the slots and opening on the unit, which are provided for ventilation.
• Do not push objects in the ventilation slots as they may touch high voltage components and result in shock and
damage to the components.
• Only use the power source indicated on the marking label. If you are not sure, contact your dealer or the Power
Company.
• The unit uses a three-wire ground cable, which is equipped with a third pin to ground the unit and prevent elec-
tric shock. Do not defeat the purpose of this pin. If your outlet does not support this kind of plug, contact your
electrician to replace your obsolete outlet.
• Do not place anything on the power cord. Place the power cord where it will not be in the way of foot traffic.
• Follow all warnings and cautions in this manual and on the unit case.
• When replacing parts, ensure that your service technician uses parts specified by the manufacturer.
• Avoid using the system near water, in direct sunlight, or near a heating device..
Revision history
Version 1.0, December 2004
Chapter 1 Getting Started: This section covers unpacking and checking the package con-
tents, and identifying components. Information on connecting
peripheral devices, and powering on is also provided.
Chapter 2 Upgrading Components: This section provides information on upgrading components
such as a hard disk drive or CompactFlash card reader.
Chapter 3 BIOS Setup Utility: The BIOS chapter provides information on navigating and chang-
ing settings in the BIOS Setup Utility.
Appendix: The appendix covers troubleshooting, information on having the
PT-5500 serviced, and technical specifications.
WARNING
The system uses a 3V CR2032 battery mounted on the mainboard to keep time.
There is a risk of explosion if the wrong battery type is used when replacing.
Dispose of used batteries according to local ordinance regulations.
CAUTION
The USB ports can be damaged if care is not taken when connecting devices.
Ensure USB devices are correctly inserted.
Plugging a phone line into the LAN port (RJ-45 connector) can damage the con-
nector. Take care to only plug an RJ-45 connector into the LAN port.

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TABLE OF CONTENTS
Chapter 1
Getting Started ..................................................................................................................1
Unpacking the PT-5500 ...................................................................................................................... 1
Checking the package contents ........................................................................................................... 2
Identifying components ...................................................................................................................... 3
Front-right view ................................................................................................................................................. 3
Rear-right view .................................................................................................................................................. 4
Rear connectors ................................................................................................................................................. 5
Removing the rear cover ..................................................................................................................... 6
Attaching the customer display ........................................................................................................... 7
Adjusting display angles ..................................................................................................................... 8
Setup considerations ........................................................................................................................... 9
Connecting peripheral devices ............................................................................................................ 9
Powering the PT-5500 on and off ..................................................................................................... 10
Chapter 2
Upgrading Components ..................................................................................................11
Safety and precautions ...................................................................................................................... 11
Before you begin ............................................................................................................................... 12
Installing a hard disk drive (HDD) ................................................................................................... 12
Installing a CompactFlash card ......................................................................................................... 13
Chapter 3
BIOS Setup Utility .........................................................................................................15
About the Setup Utility ..................................................................................................................... 15
Entering the Setup Utility ................................................................................................................................ 16
BIOS navigation keys ....................................................................................................................................... 16
Using BIOS ..................................................................................................................................................... 17
Standard CMOS features .................................................................................................................. 17
IDE Primary/Secondary Master/Slave ........................................................................................................... 17
Advanced BIOS Features ................................................................................................................. 19
Advanced Chipset Features ............................................................................................................................. 21
DRAM Clock/Drive Control ............................................................................................................................ 22
AGP & P2P Bridge Control ............................................................................................................................ 24
CPU & PCI Bus Control ................................................................................................................................. 25
Integrated Peripherals ...................................................................................................................... 26
VIA OnChip IDE Device .................................................................................................................................. 27
VIA OnChip PCI Device .................................................................................................................................. 28
SuperIO Device ................................................................................................................................................ 29
Power Management Setup Option .................................................................................................... 30
PnP/PCI Configurations .................................................................................................................................. 33
PC Health Status .............................................................................................................................................. 35
Frequency/Voltage Control ............................................................................................................... 36
Other BIOS Options ......................................................................................................................................... 37
Load Fail-Safe Defaults Option ....................................................................................................................... 37

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Load Optimized Defaults Option ..................................................................................................................... 37
Set Supervisor and User Passwords Options .................................................................................................. 38
Save & Exit Setup Option ................................................................................................................................ 38
Exit Without Saving ........................................................................................................................................ 38
Appendix ........................................................................................................................39
Troubleshooting ................................................................................................................................ 39
Tips for Troubleshooting ................................................................................................................................. 39
The Power-On Self Test ................................................................................................................................... 39
Beep Errors at POST ....................................................................................................................................... 39
Beep Message Errors at POST ........................................................................................................................ 40
General Problems ............................................................................................................................................ 41
Having the Projector Serviced .......................................................................................................... 42
Specifications .................................................................................................................................... 43

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TABLE OF FIGURES
Figure 1.1 Unpacking the PT-5500 ...............................................................................................1
Figure 1.2 Front-right view of PT-5500 ........................................................................................3
Figure 1.3 Rear-right view of PT-5500 .........................................................................................4
Figure 1.4 Connectors with cables disconnected ..........................................................................5
Figure 1.5 Adjusting the display....................................................................................................8
Figure 1.6 Adjusting the customer display ....................................................................................8
Figure 1.7 Connecting peripheral devices .....................................................................................9
Figure 3.1 Main BIOS menu .........................................................................................................16
Figure 3.2 Standard CMOS Features menu...................................................................................17
Figure 3.3 IDE Primary Master Submenu .....................................................................................18
Figure 3.4 Advanced Chipset Features menu ................................................................................21
Figure 3.5 DRAM Clock/Drive Control menu ..............................................................................22
Figure 3.6 AGP & P2P Bridge Control menu ...............................................................................24
Figure 3.7 CPU & PCI Bus Control menu ....................................................................................25
Figure 3.8 Integrated Peripherals menu.........................................................................................26
Figure 3.9 VIA OnChip IDE Device menu ...................................................................................27
Figure 3.10 VIA OnChip PCI Device menu....................................................................................28
Figure 3.11 Super IO Device menu .................................................................................................29
Figure 3.12 Power Management Setup menu..................................................................................31
Figure 3.13 IRQ/Event Activity Detect menu .................................................................................32
Figure 3.14 IRQs Activity Monitoring menu ..................................................................................33
Figure 3.15 PnP/PCI Configurations menu .....................................................................................34
Figure 3.16 PC Health Status menu.................................................................................................35
Figure 3.17 Frequency/Voltage Control menu ................................................................................36

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1
CHAPTER 1
GETTING STARTED
This chapter describes the procedures from unpacking the PT-5500 POS, to powering it on. The following topics are
described.
• “Unpacking the PT-5500”
• “Checking the package contents” on page 2
• “Identifying components” on page 3
• “Removing the rear cover” on page 6
• “Attaching the customer display” on page 7
• “Adjusting display angles” on page 8
• “Setup considerations” on page 9
• “Connecting peripheral devices” on page 9
• “Powering the PT-5500 on and off” on page 10
Unpacking the PT-5500
The PT-5500 and cable accessories are packed in a cardboard carton with foam padding for protection during shipping.
Figure 1.1 Unpacking the PT-5500
Carefully unpack the PT-5500 and keep the packing materials. If you need to ship the PT-5500 in the future, repack it
as shown in Figure 1.1.

2Chapter 1 Getting Started
Checking the package contents
After you unpack the PT-5500 check that the following items are included.
If any item is missing or appears damaged, contact your dealer immediately.
PT-5500 (SOME UNITS SHIP WITH CUSTOMER
DISPLAY AND MSR INSTALLED)POWER CABLE AND ADAPTER CD ROM WITH DRIVERS AND USER MANUAL PDF
MSR (OPTIONAL)CUSTOMER DISPLAY
(OPTIONAL)(THIS) USER MANUAL WARRANTY CARD
PT-5500 Warranty
Card

Identifying components 3
Identifying components
This section describes the parts and connectors on the PT-5500.
Front-right view
Figure 1.2 Front-right view of PT-5500
DESCRIPTION
1 15-inch TFT LCD touch screen
2 Power LED
3 Power button/USB cover
NOTE
There are two USB connectors under the power button/USB cover and two more
USB connectors on the rear of the PT-5500.
1 2 3

4Chapter 1 Getting Started
Rear-right view
Figure 1.3 Rear-right view of PT-5500
DESCRIPTION
1 Customer display cover
2 Magnetic card reader cover
3 Rear cover
4 Rear cover latches
4
3
2
1

Identifying components 5
Rear connectors
Figure 1.4 shows the connectors on the rear of the PT-5500. You must remove the rear cover to access the connectors.
See “Removing the rear cover” on page 6.
Figure 1.4 Connectors with cables disconnected
DESCRIPTION
1 RJ-45 connector
2 PS/2 mouse connector
3 COM 3 connector
4 Parallel connector
5 COM 2 connector (reserved for customer display)
6 Power connector
7 RJ-11 connector
8 COM 1 connector
9 VGA connector
10 COM 4 connector
11 PS/2 keyboard connector
12 USB connectors
CAUTION
Plugging a phone line into the LAN port (RJ-45 connector) can damage the con-
nector. Take care to only plug an RJ-45 connector into the LAN port.
12 3 4 5
12 11 10 9 8 7 6

6Chapter 1 Getting Started
Removing the rear cover
Refer to the following to remove the rear cover.
1Rotate the display until it’s perpendicular.
2Open the rear cover latches.
3Remove the rear cover.

Attaching the customer display 7
Attaching the customer display
The PT-5500 may ship with a customer display attached. If you ordered the display separately, refer to the following to
attach it.
1Remove the rear cover. See “Removing the
rear cover” on page 6.
2Remove the screw.
3Push with your thumbs as shown and lift up
to remove the panel cover.
4While pushing from the underside, slide the
customer display cover firmly in the direc-
tion of the arrow to remove it.
5Replace the panel cover and secure it with
the screw.

8Chapter 1 Getting Started
Adjusting display angles
The main display can be tilted back from an upright perpendicular position to about 45 degrees as shown in Figure
1.5.The customer display can be tilted as shown in Figure 1.6.
6Connect the customer display cable.
7Align the grooves on the customer display
bracket and slide the customer display
firmly into place.
8Secure the display with the two supplied
screws.
IMPORTANT
To supply power to the customer display, the COM2 voltage setting should not
be changed from the factory setting. See “COM2 With Voltage” on page 30.
Figure 1.5 Adjusting the display Figure 1.6 Adjusting the customer display

Setup considerations 9
Setup considerations
When setting up the PT-5500, consider the following:
• Use a desktop or counter that is stable and even.
• Ensure there is enough room around the sides and rear of the PT-5500 for ventilation.
• Ensure there is room to connect cables and that cables are long enough to reach peripheral devices or a power
outlet.
Connecting peripheral devices
Peripheral devices such as a printer or scanner can be connected to the PT-5500. Refer to the user manual of the device
you are connecting for instructions on installing drivers where needed.
Figure 1.7 Connecting peripheral devices
CAUTION
Do not plug a phone line into the RJ-45 (ADSL or router) connector. Doing so can
damage the connector.
AD
S
L M
od
em
o
r r
out
e
r
USB Compliant
devices
Serial devices
(COM)
PS2 Mouse Printer
MR HS AA CD OH SD RD TR
28800bps
ADSL modem
or router
MonitorKeyboard Cashdrawer

10 Chapter 1 Getting Started
Powering the PT-5500 on and off
Refer to the following to power on and off the PT-5500.
1Remove the rear cover. See “Removing the
rear cover” on page 6.
2Connect the power cable to the power con-
nector on the PT-5500 and to the ac adapter.
3Connect the ac adapter to an electrical out-
let.
4Open the power button/USB cover and
press the main power button (B).
The power LED (A) turns on.
5To turn off the PT-5500, shut down the
operating system: the main power turns off
automatically.
NOTE
You may need to use the main power button to turn off the power, for example if
the operating system you are using does not support power down by the OS or if
the system crashes or hangs.
A
B

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CHAPTER 2
UPGRADING COMPONENTS
This chapter describes how to upgrade components for the PT-5500. The following topics are described.
• “Safety and precautions”
• “Before you begin” on page 12
• “Installing a hard disk drive (HDD)” on page 12
• “Installing a CompactFlash card” on page 13
Safety and precautions
Computer components and electronic circuit boards can be damaged by discharges of static electricity. Working on
computers that are still connected to a power supply can be extremely dangerous. Follow these guidelines to avoid
damage to the computer or injury to yourself.
• Always disconnect the unit from the power outlet.
• Leave all components inside the static-proof packaging that they ship with until they are ready for installation.
• After replacing optional devices, make sure all screws, springs, or other small parts are in place and are not left
loose inside the case. Metallic parts or metal flakes can cause electrical shorts.
CAUTION
Only qualified personnel should perform repairs on the PT-5500. Damage due to
unauthorized servicing is not covered by the warranty. If you are not confident of
installing a hard drive or CompactFlash card, we recommend that you refer the
job to qualified personnel.
WARNING
If the LCD breaks and fluid gets onto your hands or into your eyes, immediately
wash with water and seek medical attention.
WARNING
The inverter card has high voltage. Do not touch the inverter card while power is
connected to the PT-5500. Unplug the power cord before attempting to replace
any part.
CAUTION
To prevent static damage to components, wear a grounded wrist strap. Alterna-
tively, discharge any static electricity by touching the bare metal chassis of the
unit case, or the bare metal body of any other grounded appliance.
CAUTION
Hold electronic circuit boards by the edges only. Do not touch the components
on the board unless it is necessary to do so. Do not flex or stress the circuit
board. Do not hold components such as a processor by its pins; hold it by the
edges.

12 Chapter 2 Upgrading Components
Before you begin
Make sure you have a stable, clean working environment. Dust and dirt can get into components and cause a malfunc-
tion. Adequate lighting and proper tools can prevent you from accidentally damaging the internal components.
Most of the electrical and mechanical connections can be disconnected by using your fingers. It is recommended that
you do not use needle-nosed pliers to disconnect connectors as these can damage the soft metal or plastic parts of the
connectors.
Installing a hard disk drive (HDD)
Refer to the following to install a HDD.
CAUTION
To prevent scratching the case of the PT-5500, make sure the worktop surface is
clean and flat.
1Remove the rear cover. See “Removing the
rear cover” on page 6.
2Remove the quick release screw from the
HDD bracket.
3Remove the bracket.
4Attach the HDD to the bracket with 4
screws.
5Attach the two cables.
6Put the bracket back into place.
7Replace the quick release screw.
NOTE
Refer to the documentation with the replacement drive for instructions on set-
ting drive jumpers and formatting the drive.