Patton SmartNode SN200 User manual

SmartNode™SN200
Analog Telephone Adapter and
VoIP Gateway
User Manual
Sales Office: [phone]
Technical Support: [phone]
E-mail: [e-mail]
WWW: www.patton.com
Part Number: 07MSN200-UM, Rev. C
Revised: October 9, 2020
This is a Class B device and is not intended for use in a residential environment.
REGULATORY MODEL NUMBER: 13269D4-001

Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: [phone]
fax: [phone]
support: [phone]
web: www.patton.com
e-mail: [email protected]
Trademark Statement
The term SmartNode is a trademark of Patton Electronics Company. All other trade-
marks presented in this document are the property of their respective owners.
Copyright © 2019, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton
Electronics assumes no liability for errors that may appear in this document.
Warranty Information
Patton Electronics warrants all SmartNode components to be free from defects, and
will—at our option—repair or replace the product should it fail within one year from
the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran-
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.

3
Summary Table of Contents
1SN200 Series Quick Start................................................................................................................................13
2General information........................................................................................................................................ 15
3Applications overview...................................................................................................................................... 21
4SmartNode Installation ................................................................................................................................... 24
5Initial Configuration ....................................................................................................................................... 30
6Contacting Patton for Assistance...................................................................................................................... 35
ACompliance Information ................................................................................................................................ 38
BSpecifications ................................................................................................................................................. 40
CCabling .......................................................................................................................................................... 44
DPort pin-outs .................................................................................................................................................. 48
ESmartNode Device Factory Configuration ....................................................................................................... 51
FReset Button Functions .................................................................................................................................. 53
GEnd User License Agreement .......................................................................................................................... 58

4
Table of Contents
Summary Table of Contents ............................................................................................................................. 3
Table of Contents ............................................................................................................................................ 4
List of Figures .................................................................................................................................................. 7
List of Tables ................................................................................................................................................... 8
About this guide ............................................................................................................................................... 9
Audience.......................................................................................................................................................... 9
Structure.......................................................................................................................................................... 9
Precautions ...................................................................................................................................................... 9
Safety when working with electricity.............................................................................................................. 10
Deutsch .................................................................................................................................................... 11
General observations ................................................................................................................................. 12
1SN200 Series Quick Start................................................................................................................................13
Default IP Settings .......................................................................................................................................... 14
Default Login ................................................................................................................................................. 14
Analog Port Pinout ......................................................................................................................................... 14
2General information........................................................................................................................................ 15
SmartNode 200 overview ................................................................................................................................16
SN200 rear panel port and LEDs definitions .............................................................................................. 17
SN200 front panel LED and button definitions ......................................................................................... 19
3Applications overview...................................................................................................................................... 21
Introduction ................................................................................................................................................... 22
Applications.................................................................................................................................................... 22
4SmartNode Installation ................................................................................................................................... 24
Planning the Installation.................................................................................................................................. 25
Site log ..................................................................................................................................................... 25
Network information ................................................................................................................................ 25
Network diagram ...................................................................................................................................... 25
IP related information ...............................................................................................................................25
Software tools ........................................................................................................................................... 26
Power source ............................................................................................................................................ 26
Installing the SmartNode device ...................................................................................................................... 26
Placing the SmartNode device ................................................................................................................... 26
Connecting cables ..................................................................................................................................... 27
Connecting analog interface cable or cables .......................................................................................... 27
Connecting the 10/100Base-T Ethernet LAN cable .............................................................................. 28
Connecting the power supply .................................................................................................................... 28
5Initial Configuration ....................................................................................................................................... 30
Introduction ................................................................................................................................................... 31
Connecting the SN200 to a laptop PC............................................................................................................. 31

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SmartNode 200 User Manual
Configure the Desired IP Address .............................................................................................................. 32
Factory-default IP Settings ................................................................................................................... 32
Login .................................................................................................................................................. 32
Changing the WAN IP address ............................................................................................................ 33
Loading the Configuration (optional) .............................................................................................................. 33
Additional Information ................................................................................................................................... 34
6Contacting Patton for Assistance...................................................................................................................... 35
Introduction ................................................................................................................................................... 36
Contact information ....................................................................................................................................... 36
Contacting Patton Technical Services for Free Support ............................................................................... 36
Warranty Service and Returned Merchandise Authorizations (RMAs) ............................................................... 36
Warranty coverage .................................................................................................................................... 36
Out-of-warranty service ....................................................................................................................... 37
Returns for credit ................................................................................................................................ 37
Return for credit policy ....................................................................................................................... 37
RMA numbers .......................................................................................................................................... 37
Shipping instructions ........................................................................................................................... 37
ACompliance Information ................................................................................................................................ 38
Compliance .................................................................................................................................................... 39
EMC ........................................................................................................................................................ 39
Safety ....................................................................................................................................................... 39
Radio and TV Interference (FCC Part 15) ....................................................................................................... 39
EC Declaration of Conformity ........................................................................................................................ 39
Authorized European Representative................................................................................................................ 39
BSpecifications ................................................................................................................................................. 40
Voice Connectivity.......................................................................................................................................... 41
Data Connectivity........................................................................................................................................... 41
Voice Processing (signaling dependent) ............................................................................................................ 41
Fax support..................................................................................................................................................... 42
Voice Signaling ............................................................................................................................................... 42
Voice Routing—session router......................................................................................................................... 42
IP Services ...................................................................................................................................................... 42
Management................................................................................................................................................... 43
System............................................................................................................................................................ 43
Physical .......................................................................................................................................................... 43
CCabling .......................................................................................................................................................... 44
Introduction ................................................................................................................................................... 45
Ethernet ......................................................................................................................................................... 45
Analog FXS .................................................................................................................................................... 46
Analog FXO ................................................................................................................................................... 47
DPort pin-outs .................................................................................................................................................. 48
Introduction ................................................................................................................................................... 49

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SmartNode 200 User Manual
Ethernet ........................................................................................................................................................ 49
FXS port......................................................................................................................................................... 49
FXO port ....................................................................................................................................................... 50
ESmartNode Device Factory Configuration ....................................................................................................... 51
Introduction ................................................................................................................................................... 52
FReset Button Functions .................................................................................................................................. 53
Introduction ................................................................................................................................................... 54
Resetting the SmartNode device when it is operating and the Power LED is lit.................................................. 55
Very exceptional case—minimal config recovery............................................................................................... 56
GEnd User License Agreement .......................................................................................................................... 58
End User License Agreement ........................................................................................................................... 59
1. Definitions ........................................................................................................................................... 59
2. Title ..................................................................................................................................................... 59
3. Term .................................................................................................................................................... 59
4. Grant of License ................................................................................................................................... 59
5. Warranty .............................................................................................................................................. 60
6. Termination ......................................................................................................................................... 60
7. Notices ................................................................................................................................................. 60
8. Other Licenses ...................................................................................................................................... 60
9. Unenforceable Provisions ...................................................................................................................... 61
10. Governing Law ................................................................................................................................... 61
11. Waiver ................................................................................................................................................ 61

7
List of Figures
1 SmartNode 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 SN200 rear panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3 SN200 front panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4 1-Port SN200 ATA application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5 4-Port SN200 ATA application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
6 1 FXS/1 FXO SN200 ATA application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7 Analog FXS connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
8 Analog FXO connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
9 Connecting the SmartNode to a laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
10 Connecting SmartNode device and PC to a LAN with DHCP server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
11 Typical Ethernet straight-through cable diagram for 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
12 Connecting an FXS device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
13 Connecting to an FXO line jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
14 RJ-11 pinout diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
15 RJ-11 pinout diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
16 SN200 Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
17 Reset button periods (in seconds) for performing actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

8
List of Tables
1 Rear panel ports and LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2 SN200 LED and Button Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4 RJ-11 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5 Factory Default IP Address and Network Mask Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6 10/100 Base-T RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
7 RJ-11 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
8 RJ-11 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
9 Results from pressing the Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
10 Using the Reset button to switch to a backup image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

9
About this guide
This guide describes the SmartNode 200 hardware, installation and basic configuration. For detailed software
configuration information refer to the Trinity Command Line Reference Guide and the available Configuration
Notes.
Audience
This guide is intended for the following users:
•Operators
•Installers
•Maintenance technicians
Structure
This guide contains the following chapters and appendices:
•Chapter 1, starting on page 13, contains what you need to quickly start using the SN200.
•Chapter 2, starting on page 15, provides information about SmartNode device features and capabilities
•Chapter 3, starting on page 21, contains an overview describing SmartNode device operation and applica-
tions
•Chapter 4, starting on page 24, provides SmartNode device installation procedures
•Chapter 5, starting on page 30, leads you through the steps to set up a new SmartNode device and down-
load a configuration
•Chapter 6, starting on page 35, contains information on contacting Patton technical support for assistance
•Appendix A, starting on page 38, provides compliance info for the SmartNode device
•Appendix B, starting on page 40, contains specifications for the SmartNode device
•Appendix C, starting on page 44, provides cable recommendations
•Appendix D, starting on page 48, describes the SmartNode device’s ports and pin-outs
•Appendix E, starting on page 51, describes how to obtain factory configuration settings for the SmartNode
device
•Appendix F, starting on page 53, describes the Reset button functions
•Appendix G, starting on page 58, provides the End User License Agreement
For best results, read the contents of this guide before you install the SmartNode device.
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential SmartNode device problems. Warnings relate to personal injury issues, and Cautions refer to
potential property damage.

10
SmartNode 200 User Manual
Note Highlights a helpful tip to help the user work more efficiently.
Safety when working with electricity
The alert symbol and IMPORTANT heading calls attention to important information.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused by
electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a potential electric shock haz-
ard. Strictly follow the instructions to avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the
instructions to avoid property damage.
The SmartNode device contains no user serviceable parts, and is not be opened
by the user. The equipment shall be returned to Patton Electronics for repairs or
repaired by qualified service personnel.
Mains Voltage: In systems without a power switch, line voltages are present in the
power supply when the power cord is connected. The mains outlet used to power
the SmartNode device shall be within 10 feet (3 meters) of the device, be easily
accessible, and protected by a circuit breaker.
For AC powered units, ensure that the power cable used meets all applicable stan-
dards for the country in which it is to be installed, and that it is connected to a wall
outlet which has earth ground.
For units with an external power adapter, the adapter shall be a listed Limited
Power Source.
IMPORTANT
WARNING
WARNING
CAUTION
CAUTION
WARNING
WARNING
WARNING
WARNING