Patton SmartLink M-ATA User manual


SmartLink M-ATA
Micro-Analog Telephone Adapter
User Manual
Sales Office: [phone]
Technical Support: [phone]
E-mail: [e-mail]
WWW: www.patton.com
Part Number: 07MSLMATA-GS, Rev. E
Revised: November 26, 2014

Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: [phone]
Fax: [phone]
Support: [phone]
Web: www.patton.com
E-mail: [email protected]
Trademark Statement
The terms SmartLink, SmartNode, SmartWare, and SmartView are trademarks of Pat-
ton Electronics Company. All other trademarks presented in this document are the
property of their respective owners.
Copyright © 2014, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Elec-
tronics assumes no liability for errors that may appear in this document.
Warranty Information
Patton Electronics warrants all SmartLink M-ATA components to be free from defects,
and will—at our option—repair or replace the product should it fail within one year
from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warran-
ties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
Firmware Revision Information
This version of the User Manual is based on firmware revision (1026).

3
Summary Table of Contents
1General information .......................................................................................................................................... 17
2SmartLink installation........................................................................................................................................ 19
3Home................................................................................................................................................................ 22
4Network—LAN ................................................................................................................................................ 26
5Telephony ......................................................................................................................................................... 34
6System............................................................................................................................................................... 52
7Documentation ................................................................................................................................................. 73
8Logout............................................................................................................................................................... 75
9Contacting Patton for assistance......................................................................................................................... 77
ACompliance information ................................................................................................................................... 82
BSpecifications .................................................................................................................................................... 86
CDial plans ......................................................................................................................................................... 96
DCalling Features ................................................................................................................................................ 99
EVoice prompt configuration ............................................................................................................................ 101

4
Table of Contents
Summary Table of Contents ...................................................................................................................................3
Table of Contents ...................................................................................................................................................4
List of Figures .......................................................................................................................................................12
List of Tables ........................................................................................................................................................13
About this guide ...................................................................................................................................................14
Audience............................................................................................................................................................... 14
Structure............................................................................................................................................................... 14
Precautions ........................................................................................................................................................... 15
Safety when working with electricity ...............................................................................................................15
General observations .......................................................................................................................................16
Typographical conventions used in this document................................................................................................ 16
General conventions .......................................................................................................................................16
1General information .......................................................................................................................................... 17
SmartLink M-ATA overview .................................................................................................................................18
2SmartLink installation........................................................................................................................................ 19
Installing the M-ATA............................................................................................................................................20
Resetting the M-ATA to factory default ..........................................................................................................21
3Home................................................................................................................................................................ 22
System information ...............................................................................................................................................23
System Uptime ...............................................................................................................................................23
LAN IP Address ..............................................................................................................................................23
MAC address ..................................................................................................................................................23
Application Version ........................................................................................................................................23
Config Date ....................................................................................................................................................23
Security ...........................................................................................................................................................24
Application Code Version ...............................................................................................................................24
Downloader Code Version ..............................................................................................................................24
System Status.........................................................................................................................................................25
SIP Messages Sent ...........................................................................................................................................25
SIP Messages Received ....................................................................................................................................25
SIP Bytes Sent .................................................................................................................................................25
SIP Bytes Received ..........................................................................................................................................25
RTP Packets Sent ............................................................................................................................................25
RTP Packets Received .....................................................................................................................................25
RTP Bytes Sent ...............................................................................................................................................25
RTP Bytes Received ........................................................................................................................................25
4Network—LAN ................................................................................................................................................ 26
Status ....................................................................................................................................................................27
Interface Status ...............................................................................................................................................27

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SmartLink M-ATA Getting Started Guide Table of Contents
Enabled .....................................................................................................................................................27
Service .......................................................................................................................................................27
Interface Status ..........................................................................................................................................27
Network Settings ............................................................................................................................................27
Dynamic IP Assignment ............................................................................................................................27
IP address ..................................................................................................................................................28
MAC address ............................................................................................................................................28
Subnet Mask .............................................................................................................................................28
Default Gateway .......................................................................................................................................28
Domain name ...........................................................................................................................................28
DNS address .............................................................................................................................................28
DynDNS address ......................................................................................................................................28
VLAN .......................................................................................................................................................28
Priority Tag ...............................................................................................................................................28
Settings..................................................................................................................................................................29
Internet Configuration ....................................................................................................................................29
Obtain LAN configuration dynamically ....................................................................................................29
Specify fixed LAN configuration ...............................................................................................................29
WAN PPPoE Configuration ...........................................................................................................................30
Enable PPPoE ...........................................................................................................................................30
Authentication ..........................................................................................................................................30
Settings .....................................................................................................................................................30
Idle Timeout .......................................................................................................................................30
Echo Timeout .....................................................................................................................................30
Echo Count ........................................................................................................................................30
Service Name ......................................................................................................................................30
AC Name ...........................................................................................................................................30
Dynamic DNS ................................................................................................................................................30
Configuring Dynamic DNS ......................................................................................................................31
MAC Spoofing Configuration ........................................................................................................................31
WAN MAC Address (Spoofed) .................................................................................................................31
VLAN Configuration ......................................................................................................................................31
VLAN Tag (IEEE 802.1q) ........................................................................................................................32
Priority Tag (IEEE 802.1q) .......................................................................................................................32
Saving your work ............................................................................................................................................32
ToS/DiffServ.........................................................................................................................................................33
Saving your work ............................................................................................................................................33
5Telephony ......................................................................................................................................................... 34
VoIP Status ...........................................................................................................................................................37
VoIP Server Registration Status ......................................................................................................................37
Current Server ...........................................................................................................................................37
Domain .....................................................................................................................................................37
Base RTP Port ..........................................................................................................................................37

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SmartLink M-ATA Getting Started Guide Table of Contents
Phone Line Status ...........................................................................................................................................37
Registration Status ....................................................................................................................................37
User Name ................................................................................................................................................38
Caller ID Setting .......................................................................................................................................38
Subscribed for Voicemail ...........................................................................................................................38
Messages waiting .......................................................................................................................................38
SIP ........................................................................................................................................................................39
SIP Configuration ...........................................................................................................................................39
SIP Server Settings ....................................................................................................................................39
Gateway Settings .......................................................................................................................................40
Dial Plan ............................................................................................................................................40
SIP Extensions ................................................................................................................................................40
Support PRACK method ..........................................................................................................................40
Encode SIP URI with user parameter ........................................................................................................40
Send INVITE with Timer header .............................................................................................................40
Call Hold using C=0.0.0.0 ........................................................................................................................40
Send NOTIFY ..........................................................................................................................................40
RTP Telephone Event Configuration .............................................................................................................41
VoIP VLAN Configuration ............................................................................................................................41
SIP Parameters ................................................................................................................................................41
Hook Flash MIME Type ..........................................................................................................................41
SIP Timer Values (milliseconds) ...............................................................................................................41
SIP T1 ................................................................................................................................................41
SIP T2 ................................................................................................................................................41
SIP T4 ................................................................................................................................................42
RTP Parameters ........................................................................................................................................42
NAT Traversal ................................................................................................................................................42
Outbound Proxy IP ..................................................................................................................................42
Outbound Proxy Port ...............................................................................................................................42
UPnP ........................................................................................................................................................42
NONE ......................................................................................................................................................42
Saving your work ............................................................................................................................................42
Audio/CODEC Configuration..............................................................................................................................43
CODECS .......................................................................................................................................................43
Packetization ...................................................................................................................................................43
Jitter Buffer .....................................................................................................................................................43
FAX without T.38 (Use G.711 fax) ................................................................................................................43
Saving your work ............................................................................................................................................44
Phone 1 .................................................................................................................................................................45
User Information ............................................................................................................................................45
Phone Number .........................................................................................................................................45
User Name ................................................................................................................................................45
Port ...........................................................................................................................................................45
CallerID Name .........................................................................................................................................46

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SmartLink M-ATA Getting Started Guide Table of Contents
Password ...................................................................................................................................................46
Supplementary Service Activation ...................................................................................................................46
Call Forward All ........................................................................................................................................46
Selective Call Forward ...............................................................................................................................46
Three-Way Conferencing ..........................................................................................................................46
Incoming Call Block .................................................................................................................................46
Distinctive Ring ........................................................................................................................................46
Call Transfer .............................................................................................................................................46
Dialing by IP Address ...............................................................................................................................47
Speed Dial .................................................................................................................................................47
Message Waiting Indicator ........................................................................................................................47
Call Forward on Busy ................................................................................................................................47
Conditional Call Forward .........................................................................................................................47
Call Waiting ..............................................................................................................................................47
Anonymous Call Reject .............................................................................................................................47
Caller ID ...................................................................................................................................................47
Call Return ...............................................................................................................................................47
Do Not Disturb ........................................................................................................................................47
Self Caller ID Block ..................................................................................................................................47
Outgoing Call Block .................................................................................................................................47
Dial Out Type ................................................................................................................................................48
Dial Out Type ..........................................................................................................................................48
Hot Line Number .....................................................................................................................................48
Warm Line Number .................................................................................................................................48
Call Forward Settings ......................................................................................................................................48
Cfwd All Dest ...........................................................................................................................................48
Cfwd Busy Dest ........................................................................................................................................48
Selective Call Forward Settings .......................................................................................................................49
Incoming caller #1–8 ................................................................................................................................49
Forward destination #1–8 .........................................................................................................................49
Incoming Call Block .......................................................................................................................................49
Block Caller ID .........................................................................................................................................49
Outgoing Call Block .......................................................................................................................................49
Digit Pattern .............................................................................................................................................49
HTTP Digest Setting ......................................................................................................................................50
Saving your work ............................................................................................................................................50
Speed Dial.............................................................................................................................................................51
Line 1 Speed Dial Settings ..............................................................................................................................51
Speed Dial Serv .........................................................................................................................................51
Speed Dial 1–8 Phone Number/IP Dialing ...............................................................................................51
Saving your work ............................................................................................................................................51
6System............................................................................................................................................................... 52
Set Security Password ............................................................................................................................................55

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SmartLink M-ATA Getting Started Guide Table of Contents
Web Page Protect ............................................................................................................................................55
New Root Password ........................................................................................................................................55
New User Password ........................................................................................................................................55
Confirm new password ...................................................................................................................................55
Saving your work ............................................................................................................................................55
Configuration........................................................................................................................................................56
Syslog Service ..................................................................................................................................................56
Enable Syslog ............................................................................................................................................56
Syslog Server .............................................................................................................................................56
Debug Service ...........................................................................................................................................57
Enable Debug ...........................................................................................................................................57
Debug Server ............................................................................................................................................57
Debug Connection Port ............................................................................................................................57
NTP Service ....................................................................................................................................................57
NTP Server ...............................................................................................................................................58
Time Zone ................................................................................................................................................58
Adjust clock for daylight savings ................................................................................................................58
Saving your work ............................................................................................................................................58
Service Access ........................................................................................................................................................59
Enable HTTP .................................................................................................................................................59
Enable Ping Reply ...........................................................................................................................................59
Saving your work ............................................................................................................................................59
Localization ...........................................................................................................................................................60
Call Progress Tones .........................................................................................................................................60
Dial Tone .................................................................................................................................................61
Prompt Tone ............................................................................................................................................61
Confirm Tone ...........................................................................................................................................61
Holding Tone ...........................................................................................................................................61
Busy Tone .................................................................................................................................................61
Ring Back Tone ........................................................................................................................................61
Off Hook Warning ...................................................................................................................................61
Distinctive Ring Settings .................................................................................................................................62
Supplementary Service Keys ............................................................................................................................63
Call forward All .........................................................................................................................................63
Call forward on Busy .................................................................................................................................63
Call forward selective ................................................................................................................................63
Call Waiting ..............................................................................................................................................63
Incoming Call Block .................................................................................................................................63
Block Anonymous Calls ............................................................................................................................63
Distinctive Ring ........................................................................................................................................63
Warm Line ................................................................................................................................................63
Do Not Disturb ........................................................................................................................................64
IP Dialing .................................................................................................................................................64
Speed Dialing ............................................................................................................................................64

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SmartLink M-ATA Getting Started Guide Table of Contents
Income Caller ID ......................................................................................................................................64
Self Caller ID Block ..................................................................................................................................64
Calling Prefix Keys ..........................................................................................................................................64
Call Return ...............................................................................................................................................64
Warm Line ................................................................................................................................................64
Speed Dial .................................................................................................................................................65
Call Forward All ........................................................................................................................................65
IP Dialing .................................................................................................................................................65
Call Hold ..................................................................................................................................................65
Call Waiting (call alternative) ....................................................................................................................65
Call Conference ........................................................................................................................................65
Call Conference Drop ...............................................................................................................................65
Call Transfer .............................................................................................................................................65
Voicemail access ........................................................................................................................................66
Call Forward Busy Destination .................................................................................................................66
Hotline .....................................................................................................................................................66
Control Timer Values .....................................................................................................................................66
Hook Flash Timer .....................................................................................................................................66
SIP Session Timer value ............................................................................................................................66
Conditional Call Forwarding Timer ..........................................................................................................67
Warm Line Delay ......................................................................................................................................67
Interdigit Timer ........................................................................................................................................67
Offhook Idle Time ....................................................................................................................................67
Offhook Warning tone time .....................................................................................................................67
FXS Port .........................................................................................................................................................67
FXS port Input Gain .................................................................................................................................67
FXS port Output Gain ..............................................................................................................................67
Caller ID Method .....................................................................................................................................67
“Call Progress Tones” Synchronization .....................................................................................................67
Ring Setting ....................................................................................................................................................68
Ring Waveform .........................................................................................................................................68
Ring Frequency .........................................................................................................................................68
Ring Voltage .............................................................................................................................................68
FXS Port Polarity Configuration .....................................................................................................................68
Idle Polarity ..............................................................................................................................................68
Caller Conn Polarity .................................................................................................................................68
Saving your work ............................................................................................................................................68
SNMP Configuration............................................................................................................................................69
SNMP Trap Configuration .............................................................................................................................69
IP address ..................................................................................................................................................69
Trap Community ......................................................................................................................................69
SNMP Community Configuration .................................................................................................................69
Read Community ......................................................................................................................................69
Write Community ....................................................................................................................................69

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SmartLink M-ATA Getting Started Guide Table of Contents
SNMP System Configuration .........................................................................................................................69
System Description ...................................................................................................................................69
System Object Id .......................................................................................................................................69
Saving your work ............................................................................................................................................69
Auto Upgrade........................................................................................................................................................70
Routine Upgrade every xxx day(s) ...................................................................................................................70
Enable Auto Upgrade ......................................................................................................................................70
Auto Upgrade Protocol ...................................................................................................................................70
Upgrade Server ...............................................................................................................................................70
Auto Upgrade URL ........................................................................................................................................70
Saving your work ............................................................................................................................................70
Manual Upgrade ...................................................................................................................................................71
Reload ...................................................................................................................................................................72
7Documentation ................................................................................................................................................. 73
Introduction..........................................................................................................................................................74
8Logout............................................................................................................................................................... 75
Introduction..........................................................................................................................................................76
9Contacting Patton for assistance......................................................................................................................... 77
Introduction..........................................................................................................................................................78
Contact information..............................................................................................................................................79
Patton support headquarters in the USA .........................................................................................................79
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................79
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................80
Warranty coverage ..........................................................................................................................................80
Out-of-warranty service .............................................................................................................................80
Returns for credit ......................................................................................................................................80
Return for credit policy .............................................................................................................................80
RMA numbers ................................................................................................................................................80
Shipping instructions ................................................................................................................................80
ACompliance information ................................................................................................................................... 82
Compliance ...........................................................................................................................................................83
EMC Compliance: ..........................................................................................................................................83
Safety Compliance ..........................................................................................................................................83
Radio and TV Interference (FCC Part 15) ............................................................................................................84
CE Notice (Declarations of Conformity)...............................................................................................................85
BSpecifications .................................................................................................................................................... 86
Voice Connectivity................................................................................................................................................87
Connectivity..........................................................................................................................................................88
Voice Processing (signalling dependent) ................................................................................................................89
Fax and Modem Support.......................................................................................................................................90
Voice Services/Features..........................................................................................................................................91
IP Services .............................................................................................................................................................92