Patton SmartNode 5481 Series User manual

SmartNode™ 5481 & 5491 Series
Enterprise Session Border Controller
(eSBC) Router, IAD
User Manual
Sales Office: [phone]
Technical Support: [phone]
E-mail: [e-mail]
WWW: www.patton.com
Part Number: 50000014, Rev. A
Revised: March 8, 2019
This is a Class A device and is not intended for use in a residential environment.
REGULATORY MODEL NUMBER: 13269D4-001
If a copper module is used, it may void the CE Certification. This product is intended for Fiber SFP modules only.
Start Installation
For Quick

Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: [phone]
Fax: [phone]
Support: [phone]
Web: www.patton.com
E-mail: [email protected]
Trademark Statement
The terms SmartNode and SmartWare are trademarks of Patton Electronics
Company. All other trademarks presented in this document are the property of
their respective owners.
Copyright © 2013–2019, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton
Electronics assumes no liability for errors that may appear in this document.
Important Information
To use virtual private network (VPN) and/or AES/DES/3DES encryption
capabilities with the SmartNode 5481 and 5491 Series, you may need to pur-
chase additional licenses, hardware, software, network connection, and/or ser-
vice. Contact [email protected] or [phone] for assistance.
Warranty Information
The software described in this document is furnished under a license and may
be used or copied only in accordance with the terms of such license. For infor-
mation about the license, see Appendix G, "End User License Agreement" on
page 56 or go to www.patton.com.
Patton Electronics warrants all SmartNode components to be free from
defects, and will—at our option—repair or replace the product should it fail
within one year from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not
cover customer damage, abuse or unauthorized modification. If the product
fails to perform as warranted, your sole recourse shall be repair or replacement
as described above. Under no condition shall Patton Electronics be liable for
any damages incurred by the use of this product. These damages include, but
are not limited to, the following: lost profits, lost savings and incidental or
consequential damages arising from the use of or inability to use this product.
Patton Electronics specifically disclaims all other warranties, expressed or
implied, and the installation or use of this product shall be deemed an accep-
tance of these terms by the user.

3
Summary Table of Contents
1General Information ..........................................................................................................................................14
2Applications Overview ............................................................
...........................................................................21
3SmartNode Installation........................
..............................................................................................................24
4Initial Configuration..........................................................................................
................................................29
5Contacting Patton for Assistance...................................................
.....................................................................35
ACompliance Information .............................
......................................................................................................38
BSpecifications .................................................................................................
...................................................40
CCabling ...............................................
..............................................................................................................44
DPort Pin-outs ..........................................................................................
..........................................................47
ESmartNode 5481 and 5491 Series Factory Configuration .........................................
.........................................50
FReset Button Functions .........................................................
............................................................................52
GEnd User License Agreement ......................
.......................................................................................................56

4
Table of Contents
Summary Table of Contents ...............................................................................................................................3
Table of Contents .........................................................................
......................................................................4
List of Figures ..............................
.......................................................................................................................7
List of Tables ..................................................................................
....................................................................8
About This Guide ...............................
................................................................................................................9
Audience................................................................................................................................................................. 9
Structure................................................................................................................................................................. 9
Precautions ........................................................................................................................................................... 10
Safety when working with electricity............................................................................................................... 10
Deutsch ..........................................................................................................................................................11
General observations .......................................................................................................................................12
Typographical conventions used in this document................................................................................................ 13
General conventions .......................................................................................................................................13
1General Information .................................................................
.........................................................................14
SmartNode 5481 and 5491 Series Overview..........................................................................................................15
SmartNode 5481 and 5491 Series Rear Panels ......................................................................................................16
SmartNode 5481 Rear Panel ...........................................................................................................................16
SmartNode 5491 Rear Panel ...........................................................................................................................17
SmartNode 5481 and 5491 Series Front Panels.....................................................................................................18
SmartNode 5481 Front Panel .........................................................................................................................18
SmartNode 5491 Front Panel .........................................................................................................................19
2Applications Overview ............
...........................................................................................................................21
Introduction..........................................................................................................................................................22
Typical Application ...............................................................................................................................................22
3SmartNode Installation.......................................................................
...............................................................24
Planning the Installation........................................................................................................................................25
Site Log ...........................................................................................................................................................25
Network Information ......................................................................................................................................25
Network Diagram ...........................................................................................................................................25
IP Related Information ...................................................................................................................................25
Software Tools ................................................................................................................................................26
AC Power Mains .............................................................................................................................................26
Location and Mounting Requirements ...........................................................................................................26
Installing the SmartNode.......................................................................................................................................26
Placing the SmartNode ...................................................................................................................................26
Installing Cables ..............................................................................................................................................26
Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables ......................................................27
Installation cable requirements for the DSL WAN cable (SN5491 only) ...................................................27
Connecting the SmartNode’s DSL or Fiber port (SN5491 only) ...............................................................27

5
SmartNode 5481 & 5491 User Manual Table of Contents
Connecting the power supply ....................................................................................................................28
4Initial Configuration.................................................................................................
.........................................29
Introduction..........................................................................................................................................................30
1. Connecting the SmartNode to Your Laptop PC ................................................................................................30
2. Configuring the Desired IP Address ..................................................................................................................31
Factory-default IP Settings ..............................................................................................................................31
Login ..............................................................................................................................................................31
Changing the WAN IP Address ......................................................................................................................32
3. Connecting the SmartNode to the Network......................................................................................................32
4. Loading the Configuration (optional)................................................................................................................33
Additional Information .........................................................................................................................................34
5Contacting Patton for Assistance....................................
....................................................................................35
Introduction..........................................................................................................................................................36
Contact Information .............................................................................................................................................36
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................36
Warranty coverage ..........................................................................................................................................36
Out-of-warranty service .............................................................................................................................37
Returns for credit ......................................................................................................................................37
Return for credit policy .............................................................................................................................37
RMA numbers ................................................................................................................................................37
Shipping instructions ................................................................................................................................37
ACompliance Information ........................................................................................
...........................................38
Compliance ...........................................................................................................................................................39
EMC ...............................................................................................................................................................39
Safety ..............................................................................................................................................................39
Radio and TV Interference (FCC Part 15) ............................................................................................................39
EC Declaration of Conformity ..............................................................................................................................39
Authorized European Representative .....................................................................................................................39
BSpecifications .......................................
.............................................................................................................40
Data Connectivity .................................................................................................................................................41
Voice Processing (signaling dependent) .................................................................................................................41
Fax and Modem Support.......................................................................................................................................41
Voice Signaling......................................................................................................................................................41
IP Services .............................................................................................................................................................42
Management .........................................................................................................................................................42
System...................................................................................................................................................................42
Physical .................................................................................................................................................................43
WAN Daughter Card (if applicable)......................................................................................................................43
CCabling .................................................................
............................................................................................44
Introduction..........................................................................................................................................................45
Console .................................................................................................................................................................45
Ethernet ................................................................................................................................................................46

6
SmartNode 5481 & 5491 User Manual Table of Contents
DPort Pin-outs ....................................................................................................................................................47
Introduction..........................................................................................................................................................48
Console Port..........................................................................................................................................................48
Ethernet ................................................................................................................................................................48
G.SHDSL Port......................................................................................................................................................49
EFM Port ..............................................................................................................................................................49
Fiber Port ..............................................................................................................................................................49
ESmartNode 5481 and 5491 Series Factory Configuration ................................
..................................................50
Introduction..........................................................................................................................................................51
FReset Button Functions .............................................
........................................................................................52
Introduction..........................................................................................................................................................53
Resetting the SmartNode device when it is operating and the Power LED is lit.....................................................54
Very exceptional case—minimal config recovery ...................................................................................................54
GEnd User License Agreement ...
..........................................................................................................................56
End User License Agreement .................................................................................................................................57
1. Definitions ..................................................................................................................................................57
2. Title ............................................................................................................................................................57
3. Term ...........................................................................................................................................................57
4. Grant of License ..........................................................................................................................................57
5. Warranty ....................................................................................................................................................58
6. Termination ................................................................................................................................................58
7. Notices .......................................................................................................................................................58
8. Other Licenses ............................................................................................................................................58
9. Unenforceable Provisions ............................................................................................................................59
10. Governing Law .........................................................................................................................................59
11. Waiver ......................................................................................................................................................59

7
List of Figures
1 SmartNode 5481 (left) and SmartNode 5491 (right) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 SN5481 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 SN5491 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 SmartNode 5481 Series front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5 SmartNode 5491 Series front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
6 SN5481 typical application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
7 SN5491 typical application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
8 SN5481/5491 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
9 SN5481/5491 Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
10 Connecting the SmartNode to your laptop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
11 Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
12 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
13 Typical Ethernet straight-through cable diagram for 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
14 Typical Ethernet straight-through cable diagram for 1000Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
15 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
16 SN5481 and SN5491 Reset buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
17 Reset button periods (in seconds) for performing actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

8
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 SN5481 rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 SN5491 rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 SN5481 Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5 SN5491 Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
8 G.SHDSL Daughter Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
9 RJ45 socket 10/100Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
10 RJ45 socket 1000Base-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
11 RJ-45 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
12 RJ-45 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
13 Results from pressing the Reset button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
14 Using the Reset button to switch to a backup image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

9
About This Guide
This guide describes the SmartNode 5481 and 5491 Series hardware, installation and basic configuration. For
detailed software configuration information refer to the SmartWare Software Configuration Guide and the avail-
able Configuration Notes.
Audience
This guide is intended for the following users:
•Operators
•Installers
•Maintenance technicians
Structure
This guide contains the following chapters and appendices:
•Chapter 1 on page 14 provides information about SmartNode features and capabilities
•Chapter 2 on page 21 contains an overview describing SmartNode operation and applications
•Chapter 3 on page 24 provides hardware installation procedures
•Chapter 4 on page 29 provides quick-start procedures for configuring the SmartNode
•Chapter 5 on page 35 contains information on contacting Patton technical support for assistance
•Appendix A on page 38 contains compliance information for the SmartNode
•Appendix B on page 40 contains specifications for the SmartNodes
•Appendix C on page 44 provides cable recommendations
•Appendix D on page 47 describes the SmartNode’s ports and pin-outs
•Appendix E on page 50 lists the factory configuration settings for the SmartNode 5481 and 5491 Series
•Appendix F on page 52 describes the Reset button functions
•Appendix G on page 56 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 5481 and 5491 Series
For best results, read the contents of this guide before you install the SmartNode.

10
SmartNode 5481 & 5491 User Manual
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential eSBC problems. Warnings are intended to prevent safety hazards that could result in
personal injury. Cautions refer to potential property damage or impaired functioning.
Note Calls attention to important information.
Safety when working with electricity
The alert symbol and IMPORTANT heading calls attention to
important information.
The shock hazard symbol and WARNING heading indicate
a potential electric shock hazard. Strictly follow the warn-
ing instructions to avoid injury caused by electric shock.
The alert symbol and WARNING heading indicate a poten-
tial safety hazard. Strictly follow the warning instructions
to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential haz-
ard. Strictly follow the instructions to avoid property damage.
The SmartNode device contains no user serviceable parts, and is not be opened
by the user. The equipment shall be returned to Patton Electronics for repairs or
repaired by qualified service personnel.
Mains Voltage: In systems without a power switch, line voltages are present in the
power supply when the power cord is connected. The mains outlet used to power
the SmartNode device shall be within 10 feet (3 meters) of the device, be easily
accessible, and protected by a circuit breaker.
For AC powered units, ensure that the power cable used meets all applicable stan-
dards for the country in which it is to be installed, and that it is connected to a wall
outlet which has earth ground.
WARNING
WARNING
CAUTION
CAUTION
WARNING
WARNING
WARNING