Pepwave MAX User manual

COPYRIGHT &TRADEMARKS
Specifications are subject to change without notice. Copyright © 2009 Pepwave Ltd. All Rights Reserved. Pepwave
and the Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or
registered trademarks of their respective owners.
User Manual
Mobile Router
Document Rev. 1.0
June 09

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Copyright © 2009 Pepwave
Table of Contents
1INTRODUCTION AND SCOPE .......................................................................................................4
2GLOSSARY....................................................................................................................................4
3PRODUCT FEATURES......................................................................................................................5
3.1 SUPPORTED NETWORK FEATURES................................................................................................. 5
3.2 OTHER SUPPORTED FEATURES ..................................................................................................... 5
4PACKAGE CONTENT ....................................................................................................................6
5PEPWAVE MAX MOBILE ROUTER OVERVIEW...............................................................................7
5.1 FRONT PANEL APPEARANCE...................................................................................................... 7
5.2 LED INDICATORS ......................................................................................................................7
5.3 REAR PANEL APPEARANCE........................................................................................................ 8
5.4 UNIT BASE APPEARANCE ...........................................................................................................8
6INSTALLATION...............................................................................................................................9
6.1 CONNECTING THE NETWORK WITH PEPWAVE MAX MOBILE ROUTER .............................................9
6.2 CONFIGURING COMPUTERS ON THE LAN ................................................................................. 12
7CONNECTING TO WEB ADMIN INTERFACE...............................................................................15
8CONFIGURATION OF LAN INTERFACE(S)..................................................................................16
8.1 BASIC SETTINGS.......................................................................................................................16
8.2 WI-FI AP................................................................................................................................18
9CONFIGURATION OF WAN INTERFACE(S).................................................................................20
9.1 ETHERNET WAN......................................................................................................................20
9.2 EXPRESS CARD /PC CARD /USB1 /USB2 .............................................................................28
9.3 WI-FI WAN ...........................................................................................................................29
10 ADVANCED WI-FI SETTINGS.......................................................................................................31
11 SITE-TO-SITE VPN ........................................................................................................................33
11.1 CONFIGURATION OF SITE-TO-SITE VPN.....................................................................................33
11.2 PEPWAVE MAX BEHIND NAT ROUTER......................................................................................35
11.3 VPN STATUS...........................................................................................................................35
12 OUTBOUND POLICY....................................................................................................................36
12.1 CUSTOM RULES FOR OUTBOUND TRAFFIC MANAGEMENT...........................................................37
13 SERVICE FORWARDING..............................................................................................................43
13.1 SMTP FORWARDING............................................................................................................... 43
13.2 WEB PROXY FORWARDING......................................................................................................44
13.3 DNS FORWARDING ................................................................................................................44
14 PORT FORWARDING...................................................................................................................45
15 NAT MAPPINGS ..........................................................................................................................48
16 FIREWALL.....................................................................................................................................50
16.1 OUTBOUND AND INBOUND FIREWALL........................................................................................50
16.2 INTRUSION DETECTION AND DOSPREVENTION...........................................................................53
17 TRAFFIC PRIORITIZATION............................................................................................................54
18 SERVICE PASSTHROUGH ............................................................................................................55
19 SYSTEM SETTINGS........................................................................................................................57
19.1 ADMIN SECURITY.....................................................................................................................57

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19.2 FIRMWARE UPGRADE ..............................................................................................................59
19.3 TIME.......................................................................................................................................60
19.4 EMAIL NOTIFICATION...............................................................................................................61
19.5 REMOTE SYSLOG.....................................................................................................................62
19.6 SNMP...................................................................................................................................63
19.7 SAVING AND LOADING CONFIGURATIONS................................................................................65
19.8 FLASH MANAGEMENT..............................................................................................................66
19.9 REBOOT .................................................................................................................................66
19.10 PING TEST ..........................................................................................................................66
19.11 TRACEROUTE TEST ...............................................................................................................67
20 STATUS 69
20.1 DEVICE..................................................................................................................................69
20.2 LINK USAGE STATUS................................................................................................................. 70
20.3 ACTIVE SESSIONS ....................................................................................................................71
20.4 DHCP CLIENTS ......................................................................................................................72
20.5 EVENT LOG ............................................................................................................................72
APPENDIX A. RESTORATION OF FACTORY DEFAULTS.........................................................................74
APPENDIX B. PRODUCT SPECIFICATIONS...........................................................................................75
B.1 PEPWAVE MAX MOBILE ROUTER .............................................................................................75

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Copyright © 2009 Pepwave
1Introduction and Scope
The Pepwave MAX Mobile Router provides link aggregation and load balancing across six
WAN connections, allowing a combination of technologies like 3G HSDPA, EVDO, Wi-Fi,
WiMAX, and Satellite to be utilized to connect to the Internet.
This manual presents how to set up the Pepwave MAX Mobile Router and provides an
introduction to the features and usage of Pepwave MAX Mobile Router.
2Glossary
The following terms, acronyms, and abbreviations are frequently used in this manual:
Term Definition
DHCP Dynamic Host Configuration Protocol
DNS Domain Name System
HTTP Hyper-Text Transfer Protocol
ICMP Internet Control Message Protocol
IP Internet Protocol
LAN Local Area Network
MAC Address Media Access Control Address
MTU Maximum Transmission Unit
MSS Maximum Segment Size
NAT Network Address Translation
PPPoE Point to Point Protocol over Ethernet
SNMP Simple Network Management Protocol
TCP Transmission Control Protocol
UDP User Datagram Protocol
VRRP Virtual Router Redundancy Protocol
WAN Wide Area Network

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3Product Features
The following is the list of supported features on Pepwave MAX Mobile Router:
3.1 Supported Network Features
3.1.1 WAN
Multiple public IP support (DHCP, PPPoE, Static IP Address)
Ethernet WAN 10/100 Mbps Connection in Full/Half Duplex
USB WAN Connection
PC Card WAN connection
ExpressCard WAN connection
Wi-Fi WAN Connection
Network Address Translation (NAT) / Port Address Translation (PAT)
Inbound and Outbound NAT mapping
IPsec NAT-T and PPTP packet passthrough
Multiple static IP addresses per WAN Connection
MAC address clone
Customizable MTU and MSS values
WAN connection health check
Dynamic DNS (Supported service providers: changeip.com, dyndns.org, no-ip.org
and tzo.com)
3.1.2 LAN
DHCP server on LAN
Static routing rules
3.1.3 Site-to-Site VPN
Secure yet easy to setup site-to-site VPN
3.1.4 Firewall
Outbound (LAN to WAN) firewall rules
Inbound (WAN to LAN) firewall rules per WAN connection
Intrusion detection and prevention
Specification of NAT mappings
3.1.5 Inbound Traffic Management
TCP/UDP traffic redirection to dedicated LAN server(s)
3.1.6 Outbound Policy
Link load distribution per TCP/UDP service
Persistent routing for specified source and/or destination IP addresses per TCP/UDP
service
Traffic Prioritization and DSL optimization
3.2 Other Supported Features
Easy-to-use web-based administration interface
HTTP and HTTPS support for Web Administration Interface

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Configurable web administration port and administrator password
Firmware upgrades, configuration backups, Ping, and Traceroute via Web
Administration Interface
Remote web based configuration (via WAN and LAN interfaces)
Quality of Service for Voice over IP and Secure Web
Time server synchronization
SNMP
Email notification
Syslog
SIP passthrough
PPTP packet passthrough
Web Logging
Link Status (Active Sessions)
4Package Content
The Pepwave MAX Mobile Router package includes the following:
Pepwave MAX Mobile Router unit
Power adapter
2 x Wi-Fi antenna
Information slip
Rack mount kit

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Copyright © 2009 Pepwave
5Pepwave MAX Mobile Router Overview
5.1 Front Panel Appearance
5.2 LED Indicators
The statuses indicated by the Front Panel LEDs are as follows:
Power and Status Indicators
Power OFF – Power off
Green – Power on
Status OFF – System initializing
Red – Booting up or busy
Green – Ready state
Wi-Fi AP and Wi-Fi WAN Indicators
Wi-Fi WAN
OFF – Disabled
Intermittent Blinking – Not connected to wireless network
ON – Connected to wireless network(s) without traffic
Continuous Blinking – Data is transferring
Wi-Fi AP
OFF – Disabled
Intermittent Blinking – Created wireless network with no client
ON – Client(s) associated to wireless network
Continuous Blinking – Data is transferring to wireless network
LAN Ports
Ethernet WAN Port
PC Card Slot
ExpressCard Slot
Wi-Fi WAN Connector
Wi-Fi LAN Connector
USB Ports
Status LED
Power LED
Wi-Fi AP LED
Wi-Fi WAN LED
Reset Button

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LAN and Ethernet WAN Ports
Green LED ON – 100 Mbps
OFF – 10 Mbps
Yellow LED Solid – Port is connected without traffic
Blinking – Data is transferring
OFF – Port is not connected
Note: They are auto MDI/MDI-X ports
5.3 Rear Panel Appearance
(terminal block)
5.4 Unit Base Appearance

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6Installation
6.1 Connecting the Network with Pepwave MAX Mobile Router
6.1.1 Preparation
Before installing Pepwave MAX Mobile Router, please prepare the following:
At least one Internet/WAN access account.
For WAN connection(s), one 10/100BaseT UTP cable with RJ45 connector for
Ethernet port, or one 3G USB modem for the USB port, or one Wi-Fi antenna for the
Wi-Fi WAN connector, or one PC Card/ExpressCard for the corresponding card slot.
A computer with TCP/IP network protocol and a web browser installed. Supported
browsers include Microsoft Internet Explorer 6.0 or above, Mozilla Firefox 2.0 or
above, Apple Safari 3.1.1 or above, and Google Chrome 2.0 or above.
6.1.2 Constructing the Network
At the high level, construct the network according to the following steps:
1. With a network cable, connect a computer to one of the LAN ports on the Pepwave
MAX. Repeat with different cables for up to 4 computers to be connected.
2. With another network cable, connect the WAN/broadband modem to one of the WAN
ports on the Pepwave MAX. Repeat using different cables for other WAN/broadband
connections, or connect 3G USB modem to the USB port.
3. Connect to one of the WAN ports on the Pepwave MAX using one of the following:
A network cable (connect to the Ethernet WAN port)
PC Card
ExpressCard
USB modem (connect to the USB ports)
Wi-Fi antenna (connect to the Wi-Fi WAN port)
4. Connect the provided power adapter to the power connector on the Pepwave MAX,
and then plug the power adapter into a power outlet.
The following figure schematically illustrates the configuration that results:

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6.1.3 Configuring the Network Environment
To ensure that Pepwave MAX works properly in the LAN environment and can access the
Internet via the WAN connections, please refer to the following setup procedures:
PC Configuration on the LAN
Section 6.2, Configuring Computers on the LAN
LAN Configuration
For basic configuration, please refer to Section 7,

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Connecting to Web Admin Interface.
Section 8, Configuration of LAN Interface(s), covers advanced configuration.
WAN Configuration
For basic configuration, refer to Section 7,

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Copyright © 2009 Pepwave
Connecting to Web Admin Interface.
Section 9, Configuration of WAN Interface(s), covers advanced configuration.
6.2 Configuring Computers on the LAN
The simplest way to setup the Local Area Network (LAN) is to enable the DHCP Server
functionality of Pepwave MAX. With this setting, Pepwave MAX will automatically provide a
suitable IP Address (and related information) to each computer connected to its LAN
interface. (Please refer to Section 8, Configuration of LAN Interface(s), for further
details on the DHCP Server Settings.)
Follow the steps below to configure a computer on the LAN in order to use the DHCP Server
functionality provided by Pepwave MAX:
6.2.1 Windows 95/98/ME/2000 DHCP Client Configuration
5. Select Start Menu > Settings > Control Panel > Internet Options.
6. Select the Connection tab, and click the Setup button.
7. Select the option:
I want to set up my Internet connection manually, or I want to connect
through a local area network (LAN).
8. Click Next.
9. Select the option:
I connect through a local area network (LAN).
10. Click Next.
11. On the subsequent Local area network Internet Configuration screen, ensure that all
of the boxes are unchecked.
12. When prompted with the following:
Do you want to set up an Internet mail account now?
Select the option No.
13. Click Finish to close the Internet Connection Wizard.

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6.2.2 Windows XP DHCP Client Configuration
14. Select Start Menu > Control Panel > Network and Internet Connections.
15. Select Set up or change your Internet Connection.
16. Select the Connection tab, and click the Setup button.
17. On the Location Information pop-up menu, select Cancel.
18. On the New Connection Wizard screen, click Next.
19. Select Connect to the Internet and click Next.
20. Select Set up my connection manually and click Next.
21. Select the following checkbox:
Connect using a broadband connection that is always on.
22. Click Next.
23. Click Finish to close the New Connection Wizard.
6.2.3 Windows Vista DHCP Client Configuration
1. Connect the computer to the Pepwave MAX’s LAN interface with an Ethernet cable.
2. The following screen will be displayed on
the computer screen. Choose “Work”.
3. Click “Close” to finish.

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6.2.4 Mac DHCP Client Configuration
1. Open TCP/IP Control Panel.
2. From the Connect via pop-up menu, select Ethernet.
3. Select Using DHCP Server from the Configure pop-up menu.
(The DHCP Client ID field can be left blank.)
4. Save the settings and close the TCP/IP Control Panel.
6.2.5 UNIX DHCP Client Configuration
Depending on the flavor of UNIX, the procedure may vary. The following steps are for Red
Hat Enterprise Linux 3:
1. Login to the system as root.
2. At the command prompt, type netconfig.
3. When prompted with the following:
Would you like to set up networking?
Respond with Yes.
4. When prompted with the following:
Please enter the IP configuration for this machine…
Select the option:
Use dynamic IP configuration (BOOTP/DHCP).
5. Select OK.

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7Connecting to Web Admin Interface
1. Start a web browser on a computer that is connected with Pepwave MAX through
LAN.
2. To connect to Web Administration Interface of Pepwave MAX, enter the following LAN
IP address in the address field of the web browser:
http://192.168.50.1
(This is the default LAN IP address of Pepwave MAX.)
3. When prompted for User Name and Password to access the Web Administration
Interface, enter the following as User Name and Password to proceed.
User Name: admin
Password: admin
(This is the default Username and Password of Pepwave MAX. The Admin Password
can be changed in the page System > Admin Security of the Web Administration
Interface.)
4. After successful login, the Dashboard of Web Administration Interface will be
displayed. It looks similar to the following:
Important Note
Configuration changes (e.g. WAN, LAN, Admin settings, etc.) take effect after clicking
the Apply Changes button on each page’s header. The Apply Changes button
causes the changes to be saved and applied.

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8Configuration of LAN Interface(s)
8.1 Basic Settings
The LAN Interface settings are located in Network > LAN > Basic Settings:
IP Settings
IP Address &
Subnet Mask The IP address of Pepwave MAX on LAN.
Speed
This setting specifies the speed of the LAN Ethernet Port.
By default, the appropriate data speed is automatically detected by
Pepwave MAX.
In the event of negotiation issues, the port speed can be manually
specified to circumvent the issues.

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DHCP Server Settings
DHCP Server
When this setting is enabled, the DHCP server of Pepwave MAX
automatically assigns an IP address to each computer that is
connected via LAN and configured to obtain an IP address via DHCP.
Pepwave MAX’s DHCP server prevents IP address collision on LAN.
IP Range &
Subnet Mask This setting allocates a range of IP address that will be assigned to
LAN computers by the DHCP server of Pepwave MAX.
Lease Time
This setting specifies the length of time throughout which an IP
address of a DHCP client remains valid. Upon expiration of the
Lease Time, the assigned IP address will no longer be valid and the
renewal of the IP address assignment will be required.
DNS Servers
This is to input the DNS server addresses to be offered to the DHCP
clients. If Assign DNS server automatically is selected, the
Pepwave MAX’s built-in DNS server address (i.e. LAN IP address)
will be offered.
DHCP
Reservation
This setting reserves the assignment of fixed IP addresses for a list
of computers on the LAN. The computers to be assigned fixed IP
addresses on the LAN are identified by their MAC addresses.
The fixed IP address assignment is displayed as a cross-referenced
list between the computers’ Name, MAC addresses and fixed IP
addresses.
The Name field (optional) is a name to represent the device. MAC
addresses should be in the format of 00:AA:BB:CC:DD:EE
Press to create a new record. Press to remove a record.
Static Route Settings
Static Route
This table is for defining static routing rules for the LAN segment.
A static route consists of the network address, subnet mask, and
gateway address. The address and subnet mask values are in the
format of w.x.y.z
Press to create a new route. Press to remove a route.

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DNS Proxy Settings
DNS Caching
This field is to enable DNS caching on the built-in DNS proxy server.
When the option is enabled, queried DNS replies will be cached until
the records’ TTL reached. This feature could improve the DNS
lookup time. But it cannot return the most updated result for those
frequently updated DNS records.
By default, it is disabled.
Local DNS
Records
This table is for defining custom local DNS records.
A static local DNS record consists of a Host Name and an IP
Address. When looking up the Host Name from the LAN to LAN IP of
Pepwave MAX, the corresponding IP Address will be returned.
Press to create a new record. Press to remove a record.
8.2 Wi-Fi AP
The Wi-Fi LAN settings can be configured in Network > LAN > Wi-Fi AP:
Wireless Network Settings
Network
Name (SSID) This setting specifies a name for the wireless network.
Enable When Yes is selected, this wireless network is enabled.
Broadcast
SSID

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Multicast
Filter
Multicast
Rate
Wireless Security Settings
Security
Policy
This setting specifies which security policy will be used for this
wireless network. The available options are Open (No
Encryption), WPA/WPA2 – Personal, WPA/WPA2 –
Enterprise, 802.1X, and Static WEP.
Access Control Settings
Restriction
Mode
The setting specifies whether access control restriction will be
applied. The available options are None, Deny all except listed,
and Accept all except listed.

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9Configuration of WAN Interface(s)
9.1 Ethernet WAN
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