Petsafe SmartDoor PPA11-10709 User manual

Operating Guide
Guide d’emploi
Guia para el uso
Model Numbers: PPA11-10711 Small, PPA11-10709 Large
Numéros de modèles : Petit PPA11-10711, Grand PPA11-10709
Números de modelo: PPA11-10711 Pequeño, PPA11-10709 Grande
Please read this entire guide before installing.
Veuillez lire tout ce manuel avant de commencer.
Por favor, lea completamente esta guía antes de comenzar.

2 1-800-732-2677
Important Safety Information
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that follow this symbol to avoid
possible injury or death.
WARNING WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION CAUTION, used with the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE
NOTICE is used to address safe use practices not related to
personal injury.
WARNING • When children are present in the home, it is important to consider the
pet door during child proofing activities. The pet door may be misused
by a child resulting in the child accessing potential hazards that may
be on the other side of the pet door. Purchasers/Homeowners with
swimming pools should ensure that the pet door is monitored at all
times and that the swimming pool has adequate barriers to entry.
If a new hazard is created inside or outside of your home, which
may be accessed through the pet door, Radio Systems®Corporation
recommends that you properly guard access to the hazard or remove
the pet door. The closing panel or lock, if applicable, is provided
for aesthetic and energy efficiency purposes and is not intended
as a security device. Radio Systems®Corporation will not be liable
for unintended use and the purchaser of this product accepts full
responsibility for oversight of the opening it creates.
• Power Tools. Risk of severe injury; follow all safety instructions for
your power tools. Be sure to always wear your safety goggles.
CAUTION The user, prior to installation, must become familiar with all building
codes that may affect the installation of the pet door and determine,
along with a licensed contractor, its suitability in a given installation.
This pet door is not a fire door. It is important for the owner and
contractor to consider any risks that may be present inside or outside of
the pet door, and any risks that may be created by subsequent changes
to your property and how they may relate to the existence and use,
including misuse of the pet door.
NOTICE
• Keep these instructions with important papers; be sure to
transfer these instructions to the new owner of the property.
• Unauthorized changes or modifications may void the user’s
authority to operate this equipment, and void the warranty.

www.petsafe.net 3
Thank you for choosing the PetSafe®brand. You and your pet deserve a companionship that
includes memorable moments and a shared understanding together. Our products and training
tools promote a lifestyle of protection, teaching, and love—essentials that influence memories
for a lifetime. If you have any questions about our products or training your pet, please visit our
website at www.petsafe.net or contact our Customer Care Center.
PRODUCT WARRANTY
To get the most protection out of your warranty, please register your product within 30 days at
www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full
warranty and should you ever need to call the Customer Care Center, we will be able to help you
faster. Most importantly, PetSafe®will never give or sell your valuable information to anyone.
Complete warranty information is available online at www.petsafe.net.
________________________________________________________________________________
Table of Contents
Components .....................................................................................................................4
Tools Needed .................................................................................................................... 4
How the SmartDoor™Works ................................................................................................ 4
Install the SmartDoor™Through a Wall with the SmartDoor™Conversion Kit............................... 4
Key Definitions.................................................................................................................. 4
PREPARE
A. Place Batteries in SmartDoor™...................................................................................... 5
B. Place Battery in SmartKey™.......................................................................................... 6
C. Check Operational Mode Before Installation ................................................................... 6
D. Check SmartDoor™Location Before Installation .............................................................. 7
INSTALL
Installing your SmartDoor™.............................................................................................. 7
SET
A. Setting SmartDoor™’s Sensitivity Level ........................................................................ 10
B. Understanding Sensitivity and the Active Area.............................................................. 10
C. Programming a New SmartKey™................................................................................. 11
D. Attaching SmartKey™to Collar.................................................................................... 11
OPERATE
Operating Your SmartDoor™........................................................................................... 11
Troubleshooting Chart ...................................................................................................... 11
Revert SmartKey™to Factory Default Settings...................................................................... 12
Clear SmartKey™Memory ................................................................................................. 12
Replacement Parts and Accessories.................................................................................... 12
Customer Care - International........................................................................................... 12
Terms of Use and Limitation of Liability............................................................................... 13
Perchlorate Battery.......................................................................................................... 13
Important Recycling Advice............................................................................................... 13
Battery Disposal.............................................................................................................. 13
Compliance..................................................................................................................... 13
Français ........................................................................................................................15
Español .........................................................................................................................29

4 1-800-732-2677
Components
Interior Frame
with Flap
Located inside the battery
compartment is the SmartKey™, RFA-67
battery, mounting screws and key ring.
Exterior Frame
Cutting Template
Operating Guide
Mounting Screws
(4 pcs. small door)
(8 pcs. large door)
Key Ring
SmartKey™Battery
(PetSafe®
RFA-67)
Tools Needed • Jigsaw or Keyhole Saw
• Electric Drill
• ⅜” (10 mm) Drill Bit
• Phillips Screwdriver
• 4 D-Cell (LR20)
Batteries (required)
• Level
• Tape
• Pencil
• String
____________________________________________________________________________________________________________________________________________
How the SmartDoor™Works
Using radio-frequency technology, the SmartDoor™reads a SmartKey™’s unique signal and triggers
a battery power-driven flap to unlock so your pets can come and go as they please. When the
SmartDoor™no longer senses your pets’ SmartKey™, the flap automatically locks back into place.
The SmartDoor™can detect up to five programmed SmartKeys™and also operates in two other
modes: fully locked mode and unlocked mode.
Install the SmartDoor™Through a Wall with the
SmartDoor™Conversion Kit
SmartDoor™Conversion Kits are available for wall installation applications. The wall extension
conversion kit frames out exposed areas, giving your door installation a clean, smooth, finished
look. For brick, concrete or block wall construction an additional extension is available for the
large conversion kit. Note: The SmartDoor™Conversion Kit Small is designed to be recessed into
the brick and does not require additional tunnel extensions. You may purchase a SmartDoor™
Conversion Kit or large extensions through selected online websites, www.petsafe.net or by calling
our Customer Care Center. See “Replacement Parts” on page 12.
Key Definitions
Radio-Frequency Technology – The use of a radio-frequency signal that can be transmitted
without wires.
SmartKey™– A SmartKey™is a battery-operated transmitter that sends a unique code to
the SmartDoor™.

www.petsafe.net 5
SmartDoor™– The SmartDoor™is an intelligent receiver using an internal antenna to pick up a
unique SmartKey™code for selective pet entry and exit.
SmartDoor™Flap – The SmartDoor™flap is a weather resistant, plastic flap with UV
sun protection.
Antenna - The antenna is located inside the SmartDoor™and receives radio signals from the
SmartKey™. The SmartKey™must be located within a certain proximity of the antenna in order for
the unique code to be read.
Radio-frequency Interference – Radio-frequency interference is due to radio-frequency signals
from other household appliances or common electronic products that negatively affect the ability
of the SmartDoor™to receive a signal from a SmartKey™. Radio-frequency interference or “noise”
can come from a variety of sources. Interference can be minimal, constant or ever changing based
on usage and closeness of other electronic household items during SmartDoor™’s operation. It is
recommended that household appliances and common electronic products be placed at least two
feet (60 cm) away from the SmartDoor™’s location.
Sensitivity Knob – Conveniently placed on the interior frame of the SmartDoor™is the sensitivity
knob. You can easily adjust the SmartDoor™’s sensitivity, taking into account common interferences
and environmental factors to optimize SmartDoor™operation.
Sensitivity Level – The level of sensitivity can be adjusted by turning the sensitivity knob
from minimum to maximum, depending on radio-frequency interference and the SmartDoor™’s
application and/or location. Pre-set from the factory, the sensitivity level should not be adjusted
until after installation. For example, the sensitivity level may need to be increased if the
SmartDoor™is installed in a metal door. Reference page 10 for more information on how to
adjust sensitivity.
MODE-RESET Button – Easily select an Operational Mode on your SmartDoor™by holding the
MODE-RESET button to cycle through selections of operation: LOCKED, UNLOCKED or AUTOMATIC.
LEARN Button – The LEARN button programs a SmartKey™’s unique code to be read by the
SmartDoor™. (One) SmartKey™comes programmed and ready to use. You may program up to five
SmartKeys™(each sold separately) to one SmartDoor™.
Operational Modes
LOCKED Mode – The SmartDoor™flap is locked and does not allow entry or exit for any pet.
UNLOCKED Mode – The SmartDoor™flap is unlocked and allows entry and exit for all pets.
AUTOMATIC Mode – The SmartDoor™flap is electronically locked and allows entry and exit for
the pet wearing a programmed SmartKey™.
Battery Compartment – The battery compartment is located on the Interior Frame and requires
(four) D-cell (LR20) batteries. Installation mounting screws, key ring, SmartKey™and the (one)
RFA-67 battery are all located inside the battery box during shipping for your convenience.
RFA-67 Battery – The RFA-67 battery powers the SmartKey™and is replaceable. Additional
RFA-67 batteries are available at retailers, or by calling PetSafe®Customer Care Center or visiting
www.petsafe.net. Typical life of the RFA-67 is approximately six months.
Outer Frame Size – Overall pet door dimensions
Cut-out Size – Opening cut in homeowner’s door for proper fit and pet door installation
Replacement Flap Size – Overall flap size when removed from pet door
Flap Opening Size – Usable flap space for pet to enter and exit through the pet door
Interior Frame – Pet door frame on the inside of home
Exterior Frame – Pet door frame on the outside of home
PREPARE
Preparing Your SmartDoor™
DO NOT PROCEED WITH CUT-OUT OR INSTALLATION UNTIL ALL STEPS A-D BELOW
HAVE BEEN COMPLETED. DO NOT REMOVE SENSITIVITY STICKER UNTIL AFTER
INSTALLATION.

6 1-800-732-2677
A. Place Batteries in the SmartDoor™
1. With a Phillips screwdriver, remove the two Battery
Compartment Cover screws.
2. Remove the Battery Compartment Cover.
3. Refer to the inside of the Battery Compartment
Cover for the proper orientation of the four D-Cell
(LR20) batteries.
4. Replace the Battery Compartment Cover and re-
install the two screws.
5. When the batteries are placed in the Electronic
SmartDoor™the red light will illuminate for
two seconds and the flap will move into the
locked position, unless the flap is already in the
locked position.
NOTE: The door must be in the upright position for
the flap to center properly and operate correctly.
B. Place Battery in the SmartKey™
1. Place the PetSafe®RFA-67 battery into the bottom of
the SmartKey™.
2. Using a coin, rotate one-quarter turn clockwise to
secure the PetSafe®RFA-67 battery.
NOTE: The SmartKey™has a red light that will flash
when the PetSafe®RFA-67 battery is low; the battery
should be replaced as soon as possible.
C. Check Operational Modes Before Installation
Operational Indicators
Electronic SmartDoor™
A. Sensitivity Knob
B. Locked or Low
Battery Red Indicator
C. Unlocked or Learn
Mode Green Indicator
D. Automatic or Error
Mode Yellow Indicator
E. Mode-Reset
Selection Button
F. Learn Mode Button
B C D E F
A
• To check if operational settings are working properly, hold down the MODE-RESET button
until each operational mode has cycled through once to allow red, green and yellow lights to
illuminate one at a time.
Operational Modes
LOCKED MODE – Does not allow entry or exit for any pet. The SmartDoor™ships from the
factory in LOCKED MODE and when batteries are placed in the SmartDoor™, it will enter
LOCKED MODE. To set: hold the MODE-RESET button until red light illuminates and release
when selected.
UNLOCKED MODE – Allows entry and exit for all pets. To set: hold the MODE-RESET button
until the green light illuminates and release when selected.

www.petsafe.net 7
AUTOMATIC MODE – Allows entry and exit for a pet wearing a programmed SmartKey™.
To set: hold the MODE-RESET button until the yellow light illuminates and release when
selected. Five SmartKeys™can be programmed to one SmartDoor™for selective entry and exit
during AUTOMATIC MODE.
NOTE: If at any time the red light remains illuminated, replace with a set of fresh batteries. If
that does not reset the red light, please call our Customer Care Center for additional help.
If any part of step C was unsuccessful, please call our Customer Care Center for additional help.
D. Check SmartDoor™Location Before Installation
DO NOT REMOVE SENSITIVITY STICKER BEFORE INSTALLING THE SMARTDOOR™.
Prior to installation, it is recommended to check that the SmartDoor™will operate properly in the
intended location or application to guard against possible severe radio-frequency interference.
Household appliances and common electronic products should be located at least two feet (60 cm)
away from the SmartDoor™’s location. Radio-frequency interference detected from other household
appliances or common electronic products will negatively affect the ability of the SmartDoor™to
receive a SmartKey™signal. Typical appliances and products to consider are laptop computers,
wireless telephones, microwaves, televisions, garage door openers, hand-held electronic devices
(such as cell phones, game stations and remote controls).
The sticker placed over the sensitivity knob should not be removed until after installation, as the
factory default sensitivity setting is positioned at the optimal level for most installations.
It is recommended to install SmartDoor™in a location where direct wind is not a factor. Operating
Temperature Range: -5˚F to 180˚F (-20.5˚C to 82˚C). Operating Humidity Range: 0 to 99.9%.
• To check if SmartDoor™’s radio-frequency technology will operate properly in desired location
and application, place SmartDoor™directly in front of and against the door or application in the
upright position. After performing steps A-C, now set the SmartDoor™in AUTOMATIC mode and
hold the SmartKey™directly in front of the SmartDoor™. The SmartDoor™flap should unlock in
about three seconds. Remember, the SmartKey™included in the kit is already programmed to
the SmartDoor™.
NOTE: If there are existing SmartKeys™in the household, remove all (RFA-67)
batteries while performing step D except the SmartKey™included with the SmartDoor™.
If the SmartDoor™does not unlock, move the SmartDoor™to another location and follow steps A-D
once more. If the SmartDoor™’s location test above was unsuccessful, please call our Customer
Care Center for additional help.
When steps A-D are completed and all are successful, your SmartDoor™is ready for installation.
INSTALL
Installing Your SmartDoor™
Step
1
Determine Pet Door Location
1A 1B 1A
Measure and mark your pet’s shoulder
height on the door.
1B Determine location for the pet door. Draw
a vertical center line through the shoulder
height line using a level.
NOTICE
If homeowner’s door or other application is
not level, the pet door must be marked level to
swing properly.

8 1-800-732-2677
Step
2
Preparing Door
2A
2B
2C
2A Remove door from hinges.
2B Place on a raised level surface such as
saw horses.
Helpful Tip: Clamp or weigh down the door to
prevent it from moving.
NOTE:
The pet door can be installed with the
door hanging based on your skill level.
2C Match the marked lines on the door with the
shoulder and center lines on the template. Tape
the template in place.
NOTICE
When applying the template there should be a
minimum of 3” (7.6 cm) between the bottom
and sides of the door and the outer edge of the
template to maintain the structural integrity of
the door.
Step
3
Cut Pet Door Opening
3A
3B
3A Leave template on and drill ⅜” (10 mm) holes
in the inside corners of template. These will be
the pilot holes for the saw blade.
Helpful Tip: Use both hands to hold drill steady and
straight at a 90° angle.
3B Beginning in one of the holes you just drilled,
cut along the template lines. After cutting out the
opening, remove excess template. You may need
to recut to square the opening. This is necessary
for the pet door frame to fit correctly.
Helpful Tip: Use a proper saw blade according
to door material (for example a wood blade for
wood door and metal blade for a metal door).
When cutting use both hands to hold the saw
slow, steady and straight at a 90° angle. This will
prevent the blade from cutting unevenly between
interior and exterior areas of door.
NOTICE
Make sure there is nothing underneath the
door where you will be drilling the holes or
cutting out opening.

www.petsafe.net 9
Step
4
Install Pet Door
Before putting away the jigsaw, place the interior frame (frame with the
flap) inside the cut out and check the fit. Then, place the exterior frame into the
underside of the door to check the fit. If frames do not fit inside the opening, you
may need to recut to square opening before proceeding with installation.
4
4Re-hang door and place interior frame with
flap inside cut-out of interior door. Place exterior
frame on exterior of door and press firmly against
interior frame and exterior frame with both hands.
Continue to press while moving hands from bottom
to top of frames until alignment tabs connect and
both frames are firmly in place.
Helpful Tip:
Use painters’ tape across SmartDoor™’s
interior frame and door to keep in place while
positioning the exterior frame.
Step
5
Insert Screws
5
5Thread mounting screws through interior
frame and align with exterior frame. Tighten with
screwdriver. DO NOT OVERTIGHTEN.
Helpful Tip: If using an electric screwdriver, set on
low torque.
NOTE: Small SmartDoor™has four screw
placement holes and Large SmartDoor™has eight
screw placement holes.
Step
6
Train Your Pet
6
6Tape the flap open to help your pet become
familiar with the pet door opening. When your pet
is more comfortable let the flap down and operate
the SmartDoor™in UNLOCKED Mode encouraging
your pet to push through the flap. Once your
pet is comfortable entering and exiting through
the closed flap, set SmartDoor™to AUTOMATIC
Mode and operate with your pet’s programmed
SmartKey™. Walk your pet up to the SmartDoor™
until the SmartKey™is detected and flap unlocks.
Repeat training your pet to walk up to SmartDoor™
and push open flap to the other side.
Helpful Tip: Try treats to encourage your pet to
push through the SmartDoor™flap.

10 1-800-732-2677
NOTE: The SmartDoor™is designed with an electric motor to release and unlock flap when a
SmartKey™is detected. Do not allow your pet to run or charge through the SmartDoor™. Due to
variable radio-frequency interferences it could take several seconds for SmartKey™’s unique code
to read properly and SmartDoor™’s flap to unlock.
SET
A. Setting SmartDoor™’s Sensitivity Level
It is necessary to set your SmartDoor™’s sensitivity level so your pet’s SmartKey™works properly
due to location or application material, such as radio-frequency interferences, wood or metal
door installations.
To begin, it is recommended to use the split ring (included) to attach the SmartKey™to the D-ring
on your pet’s collar. Also do not use metal tags as the additional metal can cause radio-frequency
interference and hinder the detection of your pet’s SmartKey™. Now, continue with the following
“product in use” steps:
1. Put the dog’s collar on your leg just below your knee. Tape
may be used to secure the collar, if necessary. See A.
2.
Stand directly in front of the SmartDoor™so the SmartKey™
is approximately 2.5 feet (76 cm) from the SmartDoor™.
3. Put the SmartDoor™in the UNLOCKED Mode. (See page 6
for operational instructions).
4. Put the SmartDoor™in the Sensitivity Test Mode by
holding down the MODE-RESET and LEARN buttons at the
same time until all three lights flash once.
5. Turn the Sensitivity Knob counter clockwise to the
minimum position, then turn the Sensitivity Knob
clockwise until all lights begin to flash again.
6. Slowly continue to adjust the Sensitivity Knob clockwise
until you see a minimum of six consecutive flashes and
stop adjusting. Do not adjust higher than necessary.
7. Put the SmartDoor™in AUTOMATIC Mode and step away
at least 10 feet (3 m), allowing the door to automatically
lock. This may take up to fifteen seconds after the
SmartKey™no longer is detected.
8. Now confirm the sensitivity level by approaching the
SmartDoor™again. The door should unlock when you
step within approximately 2 feet (60 cm) in front of the
SmartDoor™.
A.
B. Understanding Sensitivity and the
Active Area
The Active Area is the area where the SmartDoor™will
consistently open based on your adjustment of the
sensitivity level. In the Fringe Area the SmartDoor™may
open inconsistently due to variables of radio-frequency
interferences or reflections. In the Inactive Area the door
will generally not unlock automatically. See B.
You may see slight differences between Outside and Inside
Active Areas due to radio-frequency interferences.
Depending on location
and application
~ 2.5 feet (76 cm)
~ 6 feet (183 cm)
Inactive
Inactive
Outside
Inside
Fringe
Active
Active
Fringe
Door - Top View
B.

www.petsafe.net 11
C. Programming a New SmartKey™
To reduce error while programming, remove the RFA-67 battery from all programmed SmartKeys™
except the one you are programming. Press and hold the LEARN button until the green light
illuminates and begins to flash, now release the button. Bring the SmartKey™directly below the
green light and the light will stop flashing and illuminate for two seconds. Now your new SmartKey™
has been programmed and added to memory. Up to five different SmartKeys™can be added, one at
a time.
D. Attach the SmartKey™to the Pet’s Collar
A split key ring has been provided to attach to your pet’s
collar and should hang under the pet’s neck.
The SmartDoor™includes (one) SmartKey™which comes
pre-programmed and ready to use.
OPERATE
Operating Your SmartDoor™
LOCKED MODE – Does not allow entry or exit for any pet. The SmartDoor™ships from the factory
in LOCKED MODE and when batteries are placed in the SmartDoor™, it will enter LOCKED MODE. To
set: hold the MODE-RESET button until the red light illuminates and release when selected.
UNLOCKED MODE – Allows entry and exit for all pets. To set: hold the MODE-RESET button until
the green light illuminates and release when selected.
AUTOMATIC MODE – Allows entry and exit for a pet wearing a programmed SmartKey™; up
to five SmartKeys™can be programmed into one SmartDoor™for selective entry and exit during
automatic mode. To set: hold the MODE-RESET button until the yellow light illuminates and
release when selected.
NOTE: If at any time the red light remains illuminated, replace with a set of fresh batteries. If that
does not reset the red light, please call our Customer Care Center for additional help.
Illuminating Color Condition Pet Door Status
RED
Solid only for two seconds after
selecting LOCKED Mode LOCKED Mode
Flashing Low battery alert
Constant solid Internal failure has occurred
GREEN
Solid only for two seconds after
selecting UNLOCKED Mode UNLOCKED Mode
Flashing Learn Mode
YELLOW
Solid only for two seconds after
selecting AUTOMATIC Mode AUTOMATIC Mode
Flashing Error alert
RED, GREEN AND YELLOW Flashing at the same time Sensitivity Test Mode
Troubleshooting
SmartDoor™does
not respond to the
presence of the
SmartKey™when my
pet is directly in front
of the SmartDoor™
within three seconds
• Check that the SmartDoor™is in AUTOMATIC Mode.
• Check that the SmartKey™has been programmed to the SmartDoor™.
• Check sensitivity level has been properly set, see page 10.
• Check that the RFA-67 battery in the SmartKey™is screwed in tightly.
• Check that the batteries in the SmartDoor™are fresh.
• If the condition persists, check that there are no radio-frequency
transmitting devices or electronic devices that radiate electrical
energy, which may interfere with the operation of the SmartDoor™.

12 1-800-732-2677
Yellow light is flashing • Obstruction to the flap has been detected.
• Press the MODE-RESET button to cause the SmartDoor™to attempt
to lock the flap. Clear any obstructions that keep the flap from
locking. When the flap successfully locks, normal operation is resumed.
• If your large SmartDoor™does not close properly, you can purchase
an additional magnet kit to help center flap due to constant wind
or a variance between indoor and outdoor pressure. Please call the
Customer Care Center for further assistance.
Red light remains
illuminated (internal
failure has occurred)
• Remove batteries and replace them with a fresh set of batteries. If
that does not reset the red light, please call Customer Care Center at
1-800-732-2677 for additional help.
Red light is flashing • Low battery indicator, replace batteries.
Red, green and yellow
lights are flashing • Sensitivity set mode has been activated. It will automatically de-activate in thirty minutes, or can be immediately de-activated by
pressing the MODE-RESET button once.
Revert SmartKey™to Default Factory Setting
The SmartDoor™can be cleared of all additional programmed SmartKey™EXCEPT the one included
from the factory. To do this, first take out batteries from battery compartment. Then, as you place
batteries back into the battery compartment, hold down the LEARN button. When LEARN button
is held and the last battery is in place, the red and green lights will illuminate three times. Now,
all SmartKeys™programmed to the SmartDoor™have been cleared except the one SmartKey™
included with your SmartDoor™.
Clear SmartKey™Memory
The SmartDoor™can be cleared of all programmed SmartKeys™, even the one included from the
factory. To do this, first remove batteries from battery compartment. Then, as you place batter-
ies back into the battery compartment, hold down the MODE-RESET button. When MODE-RESET
button is held and the last battery is in place, the red and yellow lights will illuminate three times.
Now all SmartKeys™have been cleared.
______________________________________________________________________________
Replacement Parts and Accessories
To purchase replacement parts for your PetSafe®SmartDoor™, contact the Customer Care Center
at 1-800-732-2677 or visit our website at www.petsafe.net to locate a retailer near you.
Customer Care International
Canada: 1-800-732-2677
United Kingdom: 0800 046 1414
Europe: 00 800 18 18 20 20
Australia: 1800 786 608
New Zealand: 0800 543 054
Component Part Number
SmartKey™PAC11-11405
PetSafe®RFA-67 Battery RFA-67
Small Replacement Flap CPA11-11580/MPA00-12830
Large Replacement Flap CPA11-11579/MPA00-12829
Small SmartDoor™ Hardware Kit CPA00-11617/MPA00-12814
Large SmartDoor™ Hardware Kit CPA00-11618/MPA00-12815
Small Wall Conversion Kit MPA11-12019
Large Wall Conversion Kit MPA11-12020
Large Extension Tunnel CPA00-12021/MPA00-12820
Small Wall Conversion – Hardware Replacement Kit CPA00-12054/MPA00-12821
Large Wall Conversion – Hardware Replacement Kit CPA00-12055/MPA00-12822

www.petsafe.net 13
This product has the benefit of a limited manufacturer’s warranty. Details of the warranty
applicable to this product and its terms can be found at www.petsafe.net and/or are available by
sending a stamped addressed envelope to PetSafe®Ltd. Redthorn House, Unit 9, Chorley West
Business Park, Ackhurst Road, Chorley, Lancashire PR7 1NL, United Kingdom.
______________________________________________________________________________
Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the
terms, conditions and notices contained herein. Usage of this Product implies acceptance of all
such terms, conditions, and notices.
2. Proper Use
This Product is designed for use with pets where training is desired. The specific temperament
of your pet may not work with this Product. If you are unsure whether this is appropriate for
your pet, please consult your veterinarian or certified trainer. Proper use includes reviewing
the entire Operating Guide provided with your Product and any specific Caution statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to
harm, injure, or provoke. Using this Product in a way that is not intended could result in
violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems®Corporation be liable for any direct, indirect, punitive,
incidental, special or consequential damages, or any damages whatsoever arising out of or
connected with the use or misuse of this Product. Buyer assumes all risks and liability from
the use of this Product.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices
under which this Product is offered.
Perchlorate Battery
Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This
equipment must be recycled. If you no longer require this equipment, do not place it in the normal
municipal waste system. Please return it to where it was purchased in order that it can be
placed in our recycling system. If this is not possible, please contact the Customer Care
Center for further information.
Battery Disposal
Separate collection of spent batteries is required in many regions; check the regulations in your area
before discarding spent batteries.
SmartDoor™:
This device operates on four Alkaline batteries of the type LR20/D-cell with a 1.5 Volt, 18,000 mAH
capacity. Replace only with the equivalent batteries.
SmartKey™:
This device operates on two Lithium batteries of the type CR2032 with a 3 Volt, 220 mAH capacity.
Replace only with equivalent battery available from the Customer Care Center.
Please see page 6 for instructions on how to remove the batteries from these products for
separate disposal.
______________________________________________________________________________
Compliance
FCC/Canada
This Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested
and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a residential environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the

14 1-800-732-2677
instruction guide, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a practical installation. If this equipment causes
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Relocate the interfered receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different to that to which the receiver
is connected.
• Contact the Customer Care Center.
This device complies with Industry Canada Rules. This device complies with part 15 of the FCC
Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
Unauthorized changes or modifications to the equipment, not approved by Radio Systems®
Corporation, could result in not meeting compliance with FCC regulations and could void the user’s
authority to operate the equipment.
This equipment has been tested and found to comply with relevant EU Electromagnetic
Compatibility, Low Voltage and R&TTE Directives. Before using this equipment outside the EU
countries, check with the relevant local R&TTE authority. Unauthorized changes or modifications to
the equipment that are not approved by Radio Systems®Corporation are in violation of EU R&TTE
regulations, could void the user’s authority to operate the equipment, and void the warranty.
The Declaration of Conformity can be found at: http://www.petsafe.net/customercare/eu_docs.php.
Australia
This device complies with the applicable EMC requirements specified by the ACMA (Australian
Communications and Media Authority).

www.petsafe.net 15
Importante information de sécurité
Explication des mots et symboles d'alerte utilisés dans ce guide
Voici un symbole d'alerte de sécurité. Il signifie un risque potentiel de
blessures corporelles. Suivez tous les messages de sécurité suivant ce
symbole pour éviter toutes blessures corporelles ou même la mort.
AVERTISSEMENT
AVERTISSEMENT indique une situation dangereuse qui, si
non évitée, pourrait résulter en des blessures sérieuses ou
même la mort.
ATTENTION
ATTENTION, utilisé avec un symbole d'alerte de sécurité,
indique une situation dangereuse qui, si elle n'est
pas évitée, pourrait entraîner des blessures légères à
modérées.
AVIS
AVIS, indique les pratiques qui ne sont pas relatives aux
blessures corporelles.
AVERTISSEMENT •
Lorsque des enfants sont présents dans la maison, il est important
de toujours surveiller la chatière pendant les activités de ceux-ci.
La chatière pourrait être mal utilisée par un enfant, ce dernier
pouvant alors faire face à des risques potentiels se situant
de l'autre côté de la chatière. Les acheteurs et propriétaires
possédant des piscines devraient s'assurer que la chatière est
toujours surveillée et que la piscine est entourée d'une barrière
adéquate y empêchant l'accès. Si un nouveau risque est créé à
l'intérieur ou à l'extérieur de votre résidence, risque pouvant être
accéder par la chatière, Radio Systems®Corporation recommande
de sécuriser l'accès à ce danger adéquatement ou de retirer la
chatière. Le panneau de fermeture ou le verrou, si applicable, est
fourni en un but esthétique et d'économie d'énergie et ne doit
pas être utilisé comme un dispositif de sécurité. Radio Systems®
Corporation ne peut être tenu responsable d'intrusion involontaire
et il est entendu que l'acheteur de ce produit accepte la totale
responsabilité de la surveillance de l'ouverture qu'il créé ainsi.
• Outils électriques. Risques de blessures sérieuses; suivez toutes
les instructions de sécurité de vos outils électriques. Portez
toujours des lunettes de sécurité.
ATTENTION
L'utilisateur, avant l'installation, doit être familier avec les codes
de construction pouvant affecter l'installation de la chatière
et déterminer, en conjonction un entrepreneur autorisé, la
pertinence de son installation. Cette chatière n'est pas une sortie
d'incendie. Il est important pour le propriétaire et l'entrepreneur
de considérer tous les risques présents à l'intérieur comme à
l'extérieur de la chatière, ainsi que tous les risques pouvant être
créés suite à des changements effectués sur votre propriété et
comment l'existence et l'utilisation de la chatière, y compris une
mauvaise utilisation de celle-ci, peut représenter un danger.
AVIS •
Conservez ces instructions avec vos papiers importants; en cas de
vente de votre propriété, assurez-vous de transférer ces instructions
au nouveau propriétaire.
• Des changements ou modifications non-autorisées peuvent
annuler l'autorité de l'utilisateur pour l'utilisation de cet
équipement et rendre la garantie nulle.

16 1-800-732-2677
Merci d'avoir choisi la marque PetSafe®. Vous et votre animal méritez une camaraderie
qui comprend des moments mémorables et une franche compréhension. Nos produits et
outils d'entraînement favorise un style de vie de protection, d'enseignement et d'amour -
tous essentiels pour influencer de bons souvenirs pour la vie. Si vous avez des questions
sur nos produits ou l'entraînement de votre animal, veuillez visiter note site Internet au
www.petsafe.net ou contactez notre service à la clientèle.
GARANTIE DU PRODUIT
Pour obtenir la protection maximale de votre garantie, veuillez enregistrer votre produit
moins de 30 jours suivant l'achat au www.petsafe.net . En enregistrant votre produit
moins de 30 jours après la date d'achat et en conservant votre reçu, vous bénéficierez
d'une réponse plus rapide du service à la clientèle s'il advenait que vous deviez
communiquer avec eux. Encore plus important, PetSafe®ne communiquera et ne vendra
jamais vos informations personnelles à qui que se soit. Consultez l'information complète
de la garantie au
www.petsafe.net .
________________________________________________________________________________
Table des matières
Composants.................................................................................................................... 17
Outils requis ................................................................................................................... 17
Comment fonctionne la SmartDoor™................................................................................... 17
Installation de la SmartDoor™dans un mur avec la trousse de conversion SmartDoor™.............. 17
Définitions clefs............................................................................................................... 18
PRÉPARATION
A. Installez les piles dans la SmartDoor™......................................................................... 19
B. Installez la pile dans la SmartKey™.............................................................................. 19
C. Vérifiez les différents modes de fonctionnement avant l'installation indicateurs
de fonctionnement ................................................................................................... 19
D. Vérification l'endroit de la SmartDoor avant l'installation ............................................... 20
INSTALLATION
Installation de votre SmartDoor™.................................................................................... 21
RÉGLAGE
A. Réglage du niveau de sensibilité de la SmartDoor™........................................................ 23
B. Compréhension la sensibilité et de la zone active ......................................................... 24
C. Programmation d'une nouvelle SmartKey™.................................................................. 25
D. Fixer la SmartKey™au collier de votre animal ............................................................... 25
FONCTIONNEMENT
Fonctionnement de votre SmartDoor™............................................................................. 25
Schéma de dépannage ..................................................................................................... 26
Régler la SmartKey™aux réglages par défaut....................................................................... 26
Effacer la mémoire SmartKey™........................................................................................... 26
Pièces de remplacement et accessoires............................................................................... 26
Service à la clientèle International ..................................................................................... 27
Conditions d'utilisation et limitation de responsabilité ........................................................... 27
Pile perchlorate ...............................................................................................................27
Avis de recyclage importante ............................................................................................ 28
Mise au rebut de pile........................................................................................................ 28
Conformité .....................................................................................................................28

www.petsafe.net 17
Composants
Cadre intérieur
avec rabat
Cadre extérieur
Gabarit de coupe
Mode d'emploi
Vis de montage
(petite porte, 4 mcx)
(grande porte, 8 mcx)
Porte-clefs
SmartKey™Pile
(PetSafe®
RFA-67)
Vous retrouverez, à l'intérieur du compartiment
à piles, la SmartKey
™
, une pile RFA-67, des
mise de montage ainsi qu'un porte-clefs
Outils nécessaires
• Scie sauteuse et scie
passe-partout
• Perceuse électrique
• Mèches de 10 mm (⅜po)
• Tournevis Phillips
• 4 piles D (LR20) (requises)
• Niveau
• Ruban à mesurer
• Crayon
• Corde
____________________________________________________________________________________________________________________________________________
Comment fonctionne la SmartDoor™
À l'aide de technologie radiofréquences, la SmartDoor™lit le signal unique de la SmartKey™
et déclenche l'alimentation de la pile conçue pour déverrouiller le rabat afin que votre animal
de compagnie puisse entrer et sortir comme il le veut. Lorsque la SmartDoor™ne détecte
plus la SmartKey™de votre animal, le volet se verrouillera automatiquement en place. La
SmartDoor™peut détecter jusqu'à cinq SmartKey™programmées et fonctionne en deux
modes différents : mode complètement verrouillé et mode déverrouillé.
Installation de la SmartDoor™dans un mur avec la
trousse de conversion SmartDoor™
Les trousses de conversion SmartDoor
™
sont disponibles pour des installations murales. Cette
trousse de rallonge murale vous permet de faire ressortir les zones exposées, donnant ainsi à
votre installation un fini franc et régulier. Pour les constructions en brique, en béton ou en blocs,
une rallonge supplémentaire est disponible pour la grande trousse de conversion. Remarque :
la petite trousse de conversion SmartDoor
™
est conçue pour s'encastrer dans la brique; aucune
rallonge supplémentaire n'est nécessaire. Vous pouvez faire l'achat d'une trousse de conversion
SmartDoor
™
par l'entremise de l'un de nos sites Web au www.petsafe.net ou en communiquant
avec notre Service à la clientèle. Consultez la section « Pièces de remplacement » à la page 27.

18 1-800-732-2677
Définitions clefs
Technologie radiofréquences - L'utilisation d'un signal radiofréquence peut être transmis sans fils.
SmartKey™- Une SmartKey™est un émetteur fonctionnant à pile qui envoie un code unique à la SmartDoor™.
SmartDoor™- La SmartDoor™est un récepteur intelligent utilisant une antenne interne pour
recevoir le code unique™SmartKey contrôlant l'entrée et la sortie d'un animal en particulier.
SmartDoor™Rabat - Le rabat de la SmartDoor™est un rabat en plastique résistant aux
intempéries et protégé contre les rayons UV du soleil.
Antenne - L'antenne est située à l'intérieur de la SmartDoor™et reçoit les radio signaux de la SmartKey™.
La SmartKey™doit être située assez près de l'antenne afin que celle-ci puisse lire le code unique.
Brouillage aux radiofréquences - Le brouillage aux radiofréquences est dû à la provenance
d'autres signaux radiofréquences provenant d'appareils domestiques ou de produits électroniques
communs affectant négativement la capacité du SmartDoor™à recevoir le signal provenant d'une
SmartKey™. Le brouillage radiofréquences ou « bruit » peut provenir de différentes sources. Le
brouillage peut être minime, constant ou constamment changeant selon l'utilisation et la proximité
des autres appareils domestiques lorsque la SmartDoor™est utilisée. Une distance de 60 cm (2 pi)
est recommandée entre les appareils domestiques et produits électroniques et la SmartDoor™ .
Bouton de Sensitivity [sensibilité] - Le bouton de sensibilité est installé de façon pratique à
l'intérieur du cadre de la SmartDoor™. La sensibilité de la SmartDoor™peut aisément être ajustée
selon les interférences habituelles et les facteurs environnants, afin d'obtenir un fonctionnement
optimal de la SmartDoor™.
Niveau de sensibilité - Le niveau de sensibilité peut être ajusté en tournant le bouton de
sensibilité de minimum vers maximum, dépendamment du brouillage aux radiofréquences et
l'application ou le lieu de la SmartDoor™. Réglez en usine, le bouton de sensibilité ne devrait pas
être ajusté avant que l'installation ne soit terminée. Par exemple, le niveau de sensibilité pourrait
devoir être augmenté si la SmartDoor™est installée dans une porte métallique. Consultez la page
24 pour plus d'information sur la façon d'ajuster la sensibilité.
Bouton MODE-RESET [MODE RÉINITIALISATION] - Sélectionnez aisément le Mode
opérationnel de votre SmartDoor™en pressant le bouton MODE RÉINITIALISATION afin de
naviguer dans les sélections de fonctionnement : VERROUILLÉ, DÉVERROUILLÉ ou AUTOMATIQUE.
Bouton LEARN [APPRENDRE] - Le bouton APPRENDRE programme une SmartKey™avec un
code unique afin qu'elle puisse être lue par la SmartDoor™. (Une) SmartKey™arrive programmée et
prête à l'emploi. Vous pouvez programmer jusqu'à cinq SmartKey™(chacune vendue séparément)
pour une SmartDoor™.
Modes de fonctionnement
Mode LOCKED [VERROUILLÉ] - Le rabat SmartDoor™est verrouillé et ne permet pas l'accès
ou la sortie, peu importe l'animal.
Mode UNLOCKED [DÉVERROUILLÉ] - Le rabat SmartDoor™est déverrouillé et permet à tous
les animaux d'entrer et de sortir.
Mode AUTOMATIC [AUTOMATIQUE] - Le rabat SmartDoor™est verrouillé électroniquement
et ne permet l'entrée et la sortie qu'aux animaux portant une SmartKey™programmée.
Compartiment à pile - Le compartiment à pile est situé à l'intérieur du cadre et
nécessite (quatre) piles D (LR20). Vous retrouverez les vis de montage, le porte-clefs, la
SmartKey™et la pile RFA-67 dans le compartiment de pile.
Pile RFA-67 - La pile RFA-67 est remplaçable et alimente la SmartKey™. Des piles
supplémentaires RFA-67 sont disponibles chez les détaillants ou en communiquant avec
le service à la clientèle de PetSafe®ou en visitant le www.petsafe.net. La durée de vie
normale de la pile RFA-67 et d'environ six mois.
Dimension extérieure du cadre - Dimensions générales de la chatière
Taille de l'ouverture - Découpe de l'ouverture dans la porte du propriétaire pour
l'installation et l'ajustement adéquat de la chatière
Taille du rabat de remplacement - Taille générale du rabat lorsque celui-ci est retiré
de la chatière
Taille de l'ouverture par rabat - Espace utilisé par le rabat pour permettre l'entrer et
la sortie de l'animal à travers la chatière
Cadre intérieur - Cadre de la chatière sur la partie intérieur de la maison
Cadre extérieur - Cadre de la chatière sur l'extérieur de la maison

www.petsafe.net 19
PRÉPARATION
Préparation de votre SmartDoor™
NE FAIRE AUCUNE COUPE OU INSTALLATION TANT QUE LES ÉTAPES A À D CI-DESSOUS
N'ONT PAS ÉTÉ COMPLÉTÉES. NE RETIREZ PAS L'AUTOCOLLANT DE SENSIBILITÉ TANT
QUE L'INSTALLATION N'EST PAS TERMINÉE.
A. Installez les piles dans la SmartDoor™
1. À l'aide d'un tournevis Phillips, retirez les deux vis
retenant le couvercle du compartiment à piles.
2. Retirez le couvercle du compartiment à piles.
3. Consultez l'intérieur du couvercle du compartiment
à piles pour installer correctement les quatre piles
D (LR20).
4. Réinstallez le couvercle du compartiment à piles à
l'aide des deux vis.
5. Lorsque les piles sont installées dans la SmartDoor™
électronique, le voyant rouge s'illuminera pendant
deux secondes et le rabat se déplacera en position
verrouillée, à moins que le rabat ne soit déjà en
position verrouillé.
REMARQUE: la porte doit être en position verticale
pour que le rabat soit adéquatement centré et qu'il
fonctionne correctement.
B. Installez a pile dans la SmartKey™
1. Installez la pile RFA-67 PetSafe®dans le bas de
la SmartKey™.
2. À l'aide d'une pièce de monnaie, faites un quart
de tour dans le sens horaire pour verrouiller la pile
RFA-67 PetSafe®.
REMARQUE: la SmartKey™possède un voyant rouge
qui clignotera lorsque la pile RFA-67 PetSafe®sera
faible; la pile devra alors être remplacée le plus
rapidement possible.
C. Vérifiez les différents modes de fonctionnement avant l'installation
indicateurs de fonctionnement
SmartDoor™électronique
A. Bouton de sensibilité
B.
Voyant indicateur rouge
pour verrouillé ou pile faible
C. Voyant indicateur vert pour
déverrouillé ou Mode
programmation
D.
Voyant indicateur jaune pour
Mode automatique ou erreur
E. Bouton de sélection Mode
réinitialisation
F.
Bouton Mode programmation
B C D E F
A

20 1-800-732-2677
• Pour s'assurer que les réglages fonctionnent correctement, pressez et tenez le bouton MODE
RÉINITIALISATION jusqu'à ce que tous les modes de fonctionnement soient apparus et aient fait
allumés chacun une fois le voyant rouge, vert et jaune.
Modes de fonctionnement
MODE VERROUILLÉ - Le mode verrouillé n'autorise l'entrée ou la sortie à aucun
animal. La SmartDoor™est expédiée de l'usine en MODE VERROUILLÉ et elle entrera
en MODE VERROUILLÉ lorsque Des piles sont installées dans la SmartDoor™. Pour le
réglage : appuyez et tenez le bouton MODE RÉINITIALISATION jusqu'à ce que le voyant
rouge s'allume, vous pouvez ensuite relâchez le bouton une fois la sélection effectuée.
MODE DÉVERROUILLÉ - permet l'entrée et la sortie à tous les animaux. Pour le
réglage : appuyez et tenez le bouton MODE RÉINITIALISATION jusqu'à ce que le voyant
vert s'allume, vous pouvez ensuite relâchez le bouton une fois la sélection effectuée.
MODE AUTOMATIQUE - ne permet l'entrée et la sortie qu'aux animaux portant une SmartKey
programmée™.Pour le réglage : appuyez et tenez le bouton MODE RÉINITIALISATION jusqu'à
ce que le voyant jaune s'allume, vous pouvez ensuite relâchez le bouton une fois la sélection
effectuée. Cinq clefs SmartKey™peuvent être programmées à une SmartDoor™pour l'entrée et
la sortie sélective en MODE AUTOMATIQUE.
REMARQUE: si à tout moment le voyant rouge reste allumé, remplacez les piles. Si cela n'efface
pas le voyant rouge, veuillez contacter notre service à la clientèle pour de l'aide supplémentaire.
Si vous rencontrez un échec dans une des partie de l'étape C, veuillez contacter notre
service à la clientèle pour de l'aide supplémentaire.
D. Vérification l'endroit de la SmartDoor™avant l'installation
NE RETIREZ PAS L'AUTOCOLLANT DE SENSIBILITÉ TANT QUE L'INSTALLATION DE LA
SMARTDOOR™.
Il est recommandé de vérifier, avant l'installation, le fonctionnement adéquat de la
SmartDoor™dans l'endroit ou le lieu prévu d'utilisation. Vérifiez contre tout brouillage
aux radiofréquences importants. Une distance de 60 cm (2 pi) est recommandée entre
les appareils domestiques et produits électroniques et le lieu™où est situé la SmartDoor.
Le brouillage aux radiofréquences détecté par d'autres appareils domestiques ou de
produits électroniques communs affecteront négativement la capacité du SmartDoor™à
recevoir le signal provenant d'une SmartKey™. Les appareils et produits normalement à
surveiller sont les ordinateurs portables, les téléphones sans fil, les four micro-ondes, les
téléviseurs, les ouvre-portes de garage, les appareils électroniques portatifs (comme les
téléphones cellulaires, les consoles de jeux et les télécommandes sans fil).
L'autocollant apposé sur le bouton de sensibilité ne devrait pas être retiré, sauf une
fois l'installation terminée, car le réglage de sensibilité réglé en usine est positionné au
niveau optimal convenant à la majorité des installations.
Il est recommandé d'installer la SmartDoor™dans un endroit où le vent n'est pas un facteur.
Écart de température toléré pour le fonctionnement : -20,5˚C à 82˚C (-5˚F to 180˚F). Taux
d'humidité toléré pour le fonctionnement : 0 à 99,9 %.
• Pour vérifier si la technologie radiofréquences de la SmartDoor™fonctionne correctement dans
l'endroit et l'application désirée, positionnez SmartDoor™directement en avant et contre la porte
ou l'application, en position verticale. Après avoir effectué les étapes A à C, ajustez maintenant
la SmartDoor™en mode AUTOMATIQUE et tenez la SmartKey™directement à l'avant de la
SmartDoor™. Le rabat de la SmartDoor™devrait se déverrouillé après environ trois secondes.
Rappelez-vous que la SmartKey™incluse dans la trousse est déjà programmée à la SmartDoor™.
REMARQUE: dans l'éventualité où des SmartKey™existent déjà dans la maison, retirez toutes les
piles (RFA-67) lors de l'exécution de l'étape D, sauf pour la SmartKey™incluse avec la SmartDoor™.
Si la SmartDoor™ne se déverrouille pas, déplacez la SmartDoor™à un autre endroit
et effectuez de nouveau les étapes A à D. Si le test de localisation de la SmartDoor™
ci-dessus ne fonctionne pas, veuillez contacter le service à la clientèle pour de
l'aide supplémentaire.
Une fois les étapes A à D complétées avec succès, votre SmartDoor™peut être installée.