
Ver. 1.1 - ©Phædrus Audio Ltd. 2011 All rights reserved.
Chapter 2 - Warranty and Service
Please register your purchase ith Phaedrus Audio at .phaedrus-audio/registration.htm . This
ill simplify service & repair should you need this service. Your name ill be placed on our mailing
list (unless other ise requested) for future updates and ne product announcements.
Service
If you experience a problem ith a Phædrus Audio Ltd. product, contact:
support@phaedrus-audio.com
TELEPHONE: +44 207 193 4609
Skype ID: phaedrusaudio
We ill diagnose the problem remotely and advise you of the arranty status. If a repair or
replacement is required, e ill issue a Return Merchandise Authorization (RMA) number and tell
you here to send the unit to be repaired. You MUST have an RMA number before you return the
equipment to Phædrus Audio Ltd.'s support service. Be sure to rite RMA number on outside of
shipping box and to include your name, address, phone number, a copy of original sales invoice and a
detailed description of the problem. Phædrus Audio Ltd. ill not accept responsibility for loss or
damage in shipping or for equipment returned ithout valid paper ork and/or a valid RMA number.
Remember, arranty is void if product serial numbers have been removed or altered, or if the
product has been damaged by abuse, accident or unauthorized modification and/or repair (see
Phædrus Audio Ltd. Limited Warranty for details). There are no user serviceable parts inside.
PLEASE RETAIN YOUR SALES RECEIPT. IT IS YOUR PROOF OF PURCHASE COVERING YOUR
LIMITED WARRANTY. LIMITED WARRANTY IS VOID WITHOUT SUCH PROOF OF
PURCHASE.
Phædrus Audio Ltd.'s Limited Warranty
This limited arranty is valid only if you purchased the product from Phædrus Audio Ltd. of from a Phædrus Audio
authorized dealer in the country of purchase: a list of authorized dealers can be found on Phædrus Audio ebsite
.phaedrus-audio.com, or by contacting sales@phaedrus-audio.com. Phædrus Audio Ltd. arrants tha t the equipment it
manufactures shall be free from defects in material and orkmanship for a period of one (1) year from the original date of
purchase; unless a longer minimum arranty period is mandated by applicable local la s. If equipment fails due to such
defects ithin this period, Phædrus Audio ill, at its option, repair or provide a replacement for the defective part or
product. Valves (vacuum tubes) are excluded from the one-year arranty, but are arranted for 90 days from day of
purchase. This arranty does not extend to any Phædrus Audio Ltd. product that has been damaged or rendered defective
as a result of: accident, misuse, or abuse; or by the use of parts not manufactured or supplied by Phædrus Audio Ltd.; or by
unauthorized modification or attempted repair to the product; or by acts of God/Nature (accident, fire, flood, etc) or any
other condition that is beyond the control of Phædrus Audio Ltd. There are no user serviceable parts inside. This limited
arranty is invalid if the factory-applied serial number has been altered or removed from the product. This limited
arranty is extended exclusively to the original buyer (customer of Phædrus Audio Ltd., or authorized retail dealer) and is
not transferable to anyone ho may subsequently purchase the product. No other person (retail dealer, etc.) shall be
entitled to give any arranty promise on behalf of Phædrus Audio Ltd. Phædrus Audio Ltd. makes no other arranties,
expressed or implied, of merchantability, fitness for a particular purpose or other ise. Phædrus Audio Ltd. liability is
limited to repair or replacement by Phædrus Audio Ltd., at its sole discretion and, in no event, ill Phædrus Audio Ltd. be
liable for any direct, indirect, special, incremental or consequential damages resulting from any defect in the product,
including lost profits, damage to property and, to the extent permitted by la , damage for personal injury, even if Phædrus
Audio Ltd. has been advised of the possibilities of such damages.